Swim Coach- Seville Golf Country Club – Gilbert, Arizona 210633

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Swim Coach

The swim coach is responsible for assisting the Aquatics Director in teaching swim team and also offering individual swim lessons for Members in a safe, fun environment that exceeds the Members expectations.

Responsibilities

  • Design swim practices as outlined by the Manager and maintain supervision of the group at all times
  • Attend swim meets and warm ups as outlined.
  • Assist in the setup of the pool for training sessions and to maintain as area for non-swim team members to utilize
  • Promote the facility amenities, programs and the Club while maintaining a high level of professionalism and service that aligns with the values, philosophies and standards of the club.
  • Responsible for seeing daily assignments is completed in their respective areas, to meet Club standards and as communicated in the Star Service Focus expectations.
  • Assist fellow Employee Partners, Members and guests to ensure delivery of 3 steps of service without being directed.  Be aware of team members and the environment and particiapte as a member of the team.
  • Reports to Swim Team Director 

Job Requirements

  • Must have a background of 3 to 4 years of competitive swimming or be a certified swim coach
  • High school diploma, GED, or equivalent required
  • Certification in CPR, First Aid and AED within 6 months
  • WSI preferred
  • Ability to commuincate effectively.
  • Ablity to work well under pressure, coordinating multiple tasks at any given time.

Apply Now

210633
https://ecwl.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_3001/requisitions/job/210633

Attendant Beverage Cart- Anthem Golf Country Club – Anthem, Arizona 210597

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Beverage Cart Attendant

Responsible for Building Relationships and Enriching Lives by providing STAR Service to Members and Guests ensuring their complete satisfaction while playing on the golf course or other designated areas. Enhance Member retention efforts and coordinate with the other Club departments to provide the Three Steps of Service at all times whether on the golf course, in the Halfway House, or other Food and Beverage service areas.

This position reports directly to the FB Director/Service Director with indirect reporting to the General Manager, Captain, and Head Golf Pro.

Day to Day:

  • Maintain excellent FB service standards as outlined in ClubCorps FB service standard guidelines and other training programs.
  • Offer Members and guests the opportunity to obtain and enjoy food and beverage while in the process of playing golf or enjoying other events. Know and follow the rules of golf etiquette when approaching a golf group at all times.
  • Greet Members promptly by name and make introductions with guests, maintaining a polite and friendly manner at all times, in order to provide high quality service in a timely manner.
  • Provide timely coverage of assigned course, anticipating visits to each group every 4-5 holes while maintaining communication with other attendants and management to ensure adequate coverage as needed.
  • Offer to dispose of trash and empties to assist the Members and guests to maintain a consistent and clean environment. Assist in other ways such as directions to the restroom, club house, etc. Be super knowledgeable.
  • Prior to departing onto the courses for service, stock cart with food, beverage, ice, etc. and transaction supplies.
  • Collect payments (i.e., cash, member charge, etc.) and accurately reconcile daily bank at the conclusion of each shift. Process all business for the day and deposit in designated area.
  • Request and restock in a timely manner to ensure proper par levels that allow for consistent and quality service.
  • Maintain proper knowledge of product, up selling where applicable. When possible, know which Members and guests are on the course by consulting tee sheets, attending line-ups, etc. and create magic moments with favorites.
  • Operate golf carts within guidelines, policies and procedures to ensure proper safety to avoid accidents.
  • Safely secure all products on cart including cash bank, keys, etc. and other company property as assigned.
  • Document all spills and waste of product &ndash daily par versus usage sheets.
  • Clean and sanitize the cart of all food, ice, and trash at the end of each shift. Ensure health code standards are met at all times.
  • Communicate with Service/FB Director when special products are needed or there are any problems with food quality, supplies or presentation.
  • Assist fellow Employees, Members and guests to ensure delivery of the Three Steps of Service without being directed. Be aware of team members and the environment and participate as a member of the team.
  • Notify management of Member/Guest complaints at the time they occur. Practice good service recovery by rectifying any complaints as soon as possible.
  • Because of the fluctuating demands of the companys operation, it may be necessary that each Employee Partner perform a multitude of different functions therefore, as an essential part of your position, you will be expected to help others when the occasion arises, just as other Employee Partners are expected to help you. Accordingly, you may be expected to perform other tasks as needed or as directed.
  • Adhere to all of the various company, club and department written mandatory standards of operations, policies and procedures, manuals, memos, oral instructions, etc., all of which go to make up the essential functions of the job.
  • Demonstrate good teamwork.
  • Work well under pressure, coordinating multiple tasks at any given time.
  • Responsible for attendance at all Service Training Meetings as requested.
  • Maintain good conduct and safe working habits while in all areas of the Club and assure that others are acting safely.
  • Attend daily line-up and participate as requested.
  • Wear a clean and neat uniform that follows ClubCorp and your property uniform standards daily.
  • A high school diploma preferred.
  • Previous Food and Beverage experience preferred.
  • Alcohol and food safety awareness certificate.
  • Valid drivers license to operate golf cart.
  • Excellent communication skills and articulate speech. Ability to follow instructions well.
  • You always perform at the highest level of ethical work standards.
  • You are comfortable working mostly outdoors.

Apply Now

210597
https://ecwl.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_3001/requisitions/job/210597

Line Cook- Anthem Golf Country Club – Anthem, Arizona 210566

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Cook

The Cook is responsible for ensuring the highest quality of culinary services for our Members and guests. They supports a la carte and private event food production while maintaining consistent food preparation and plate presentation for a la carte venues and catered events. The Cook also helps to ensure the safety of fellow Employee Partners.

Responsibilities

  • Maintains clean and safe work environment
  • Assists the Executive Chef and Sous Chef’s with any task requested

Job Qualifications

  • Prior experience as a Cook required
  • Working knowledge of broiler, pantry and saut stations
  • Diplomatic team player able to foster relationships with Members, Employee Partners and Guests
  • Possesses a passion for exceeding Member expectations and a commitment to excellence
  • Providing the highest quality Member and guest experience

(Internal Candidates should be ServSafe certified)

Apply Now

210566
https://ecwl.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_3001/requisitions/job/210566

Banquet Setup Person- Anthem Golf Country Club – Anthem, Arizona 210540

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Banquet Setup Person

Responsible for all table maintenance, resetting, room preparation and assistance to the service and catering staff to ensure the Members/Guests satisfaction. Consistently display the Three Steps of Service at every opportunity.

This position reports directly to the F&B Manager, Director of Food and Beverage, Director of Restaurants, with indirect reporting to the Captains and Director of Membef Experience. 

Day to Day:

  • Maintain ClubCorp service standards as outlined in the Food and Beverage Service training program(s) at high standards
  • Responsible for set-up of tables, chairs, setting of tables with complete knowledge of table settings. Review all banquet event orders and follow floor plan for set-up. Ensure all equipment needed for event is set-up and functioning properly. Lay down interlocking dance floor per specifications.
  • Tear down tables and chairs following all events.
  • Ensuring that all rooms are clean and free of debris. Any major housekeeping or maintenance issues must be communicated before the event to the FB Director and/or Housekeeping and Maintenance Dept.
  • All storage areas are to be kept neat and clean. Items should be stored in the same place at all times to ensure ease of location. All banquet rooms should look clean and presentable even during set-up and breakdown periods.
  • Food running and bussing responsibilities are also required as needed.
  • Assist service and catering staff as needed.
  • Assist fellow Employees, Members and guests to ensure delivery of the Three steps of service without being directed. Be aware of team members and the environment and participate as a member of the team.
  • Notify management of Member/Guest complaints at the time they occur. Practice good service recovery by rectifying any complaints as soon as possible.
  • Must be able to interact with Members/Guests professionally, helping them with changes and last minute requests as needed.

All the other stuff we do:

  • Because of the fluctuating demands of the companys operation, it may be necessary that each Employee Partner perform a multitude of different functions therefore, as an essential part of your position, you will be expected to help others when the occasion arises, just as other Employee Partners are expected to help you. Accordingly, you may be expected to perform other tasks as needed or as directed.
  • Adhere to all of the various company, club and department written mandatory standards of operations, policies and procedures, manuals, memos, oral instructions, etc., all of which go to make up the essential functions of the job.
  • Be able to multi-task and work at an efficient pace to keep up with business needs.
  • Be able to follow instructions as directed.
  • Follow all service department, club and corporate guidelines and policies as instructed by supervisor, policies and manuals.
  • Responsible for maintaining good conduct and safe working habits while in all areas and assure that others are acting safely.
  • Attend daily line-up and participate as requested.
  • Wear a clean and neat uniform that follows ClubCorp and your property uniform standards daily.
  • A high school diploma preferred.
  • Ability to communicate and follow instructions.
  • You are comfortable working at a fast pace in both indoor and occasional outdoor environments.

Apply Now

210540
https://ecwl.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_3001/requisitions/job/210540

Server Banquet- Anthem Golf Country Club – Anthem, Arizona 210541

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Banquet Server

Responsible for providing food and beverage STAR Service to Members and Guests while consistently displaying the Three Steps of Service at every opportunity. Work closely and coordinate with other team members to ensure Member/Guest satisfaction and retention.

This position reports directly to the Director of Food and Beverage, Food and Beverage Manager, and Banquet Manager with indirect reporting to the Private Events Director, Captain, and General Manager.

Day to Day:

  • Maintain ClubCorp service standards as outlined in the F&B Service training program(s) at high standards
  • Responsible for food and beverage service to Members and guests, adhering to the ClubCorp standards of service.
  • Complete and comprehensive knowledge of the a la carte menu is mandatory, including daily features and specials that may not be available directly on the menu.
  • Accurately execute Member/Guest orders and requests in an attentive and timely fashion.
  • Know Member names and greet them promptly while providing a warm welcome making them feel at home.
  • Ensure that room(s) is set up correctly, bussed consistently, cleaned continually and know how the room needs to be set-up for the next event, if applicable.
  • Ensure daily assignments and side work is complete in respective areas to meet Club standards. Consistantly sanitize work areas, refill/stock containers and supplies, etc.).
  • Assist fellow Employees, Members and guests to ensure delivery of the Three Steps of Service without being directed. Be aware of team members and the environment and participate as a member of the team.
  • Notify management of Member/Guest complaints at the time they occur. Practice good service recovery by rectifying any complaints as soon as possible.
  • Complete additional duties as assigned by the FB Director, Service Director, Private Events Director, etc.
  • Possess clear knowledge of all various liquors, beer and wines available at the Club.
  • Must be able to interact with Members/Guests professionally, helping them with changes and last minute requests as needed.

All the other stuff we do:

  • Because of the fluctuating demands of the companys operation, it may be necessary that each Employee Partner perform a multitude of different functions therefore, as an essential part of your position, you will be expected to help others when the occasion arises, just as other Employee Partners are expected to help you. Accordingly, you may be expected to perform other tasks as needed or as directed.
  • Adhere to all of the various company, club and department written mandatory standards of operations, policies and procedures, manuals, memos, oral instructions, etc., all of which go to make up the essential functions of the job.
  • Responsible for maintaining good conduct and safe working habits while in all areas and assure that others are acting safely.
  • Follow all service department, club and corporate guidelines and policies as instructed by supervisor, policies and manuals.
  • Attend all Service Training Meetings as requested.
  • Attend daily line-up and participate as requested.
  • Wear a clean and neat uniform that follows ClubCorp and your property uniform standards daily.
  • A high school diploma preferred.
  • Previous Food and Beverage experience preferred.
  • Food Handler and Alcohol Server Certifications as required by State and City.
  • You have completed FB Service Training.
  • Excellent communication skills and articulate speech.
  • Ability to communicate and follow instructions.
  • You are comfortable working in both indoor and occasional outdoor environments.

Apply Now

210541
https://ecwl.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_3001/requisitions/job/210541

Banquet Captain- Anthem Golf Country Club – Anthem, Arizona 210501

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Banquet Captain

The Banquet Captain is in charge of banquet functions in the Club. Supervise banquet service personnel to assure member and guest satisfaction through proper food and beverage service and presentation. Maximize the club’s profitability from the catering function.

Responsible for ensure food and beverage STAR Service to Members/Guest ensuring satisfaction, Member retention, and coordinating with the other Club departments. Also, responsible for ensuring successful of execution the food and beverage activities and functions happening at the club during his/her shift. Consistently display the 3 Steps of Service at all opportunities to provide service.

   

Essential Functions & Accountabilities

  • Works with Food and Beverage Manager and Private Event Director on daily basis with the current events.
  • Responsible for executing private and club events.
  • Holds pre-function meetings with servers to ensure smooth, efficient service, assigns server stations and coordinates the timing of courses with the kitchen personnel.
  • Ensures that all banquet staff are well-groomed and in proper uniform (including name tag) before clocking in.
  • Consistantly checks diagrams for buffet tables, guest table and other function room set-up needs for special events, and Ala Carte dining.
  • Assures proper inventory of all banquet service equipment and supplies to meet required needs.
  • Regularly inspects all front and back of the house service areas and equipment to assure that sanitation, safety, energy management, preventive maintenance and other standards for the department are met.
  • Develop on-going training for all FOH service employees.
  • Handles member and guest complaints.
  • Acts as Lead Waiter at special, private functions as needed.
  • Meet and greet guest upon arrival and make contact with host of event.
  • Trains, supervises and evaluates FOH service staff.
  • Assures that all functions are properly staffed in accordance the event.
  • Assures the neatness, cleanliness and safety of all dining areas.
  • Participates in weekly food & beverage meetings
  • Assumes Opening or Closing Manager responsibilities when assigned.
  • Conducts after-event evaluations to improve quality and efficiency of all FOH functions
  • Responsible for ensuring staff is aware and ready to execute daily assignments and side work to be completed in their respective areas, to meet Club standards and as communicated in the Star Service FOCUS expectations (ie orderly/organized work areas, consistently sanitary work areas, refill/stock containers and supplies, etc.)
  • Assist fellow Employee Partners, Members and guests to ensure delivery of the 3 steps of service without being directed. Be aware of team members and the environment and participate as a member of the team.
  • Notify Director of Food and Beverage and Private Event Director of Member/Guest complaints at the time they occur. Rectify, practicing service recover, any complaints as soon as possible.

Job Requirements

  • Must be able to work at a rapid pace while maintaining attention to detail
  • Must have the ability to handle more than one task at a time.
  • Must have demonstrated good supervisory skills.
  • Must have good communication and promotional skills.
  • Must have teaching and motivatinal skills.
  • 3 – 5yrs experience in the food & beverage industry.
  • 1 – 3yrs supervisory experience
  • High School Diploma
  • Certification/License

Food Handlers Certificate, FSP certified, ASAP certified

Apply Now

210501
https://ecwl.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_3001/requisitions/job/210501

Restaurant Captain- Anthem Golf Country Club – Anthem, Arizona 210500

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Restaurant Captain

The Restaurant Captain assists the Director of Restaurants and Restaurant Manager in overseeing day-to-day operations including casual, fine dining, members events, and private operations.

They supervise set-ups, breakdowns, staffing levels and quality of service while maintaining Food and Beverage financial goals.

The Restaurant Captain coordinates with the Director of Restaurants, Food and Beverage Manager, Director of Member Experience, the Private Events Director, and the event host to ensure that all events are well organized and that the expectations of the Member and host are exceeded.

Responsibilities

  • Effectively communicate with Department Heads and Employee Partners to execute high level of service at all times
  • Manage, train, and create an engaging atmosphere for Employee Partners

Job Qualifications

  • Three years experience as a server, floor, or bartender supervisor in a la carte or private dining service
  • High-energy, outgoing personality with strong professional, interpersonal, and communication skills
  • Proven track record of team leadership and motivation skills
  • Attention to set up and service details are a must
  • Diplomatic team player able to foster relationships with Members, Employee Partners, and guests
  • Possesses a passion for exceeding Member expectations

Apply Now

210500
https://ecwl.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_3001/requisitions/job/210500

Superintendent Assistant- Gainey Ranch Golf Club – Scottsdale, Arizona 210484

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Assistant Golf Course Superintendent

Responsible for assisting the Superintendent in the operating functions of the Golf Course Maintenance Department. The operating functions could include: Turfgrass/plant material maintenance programs, property/asset management, assisting with forecasting and expense management, scheduling and maintenance of irrigation systems, pesticide applications, related recordings, and compliance of regulatory issues as directed by the Superintendent. Reporting to the Superintendent.

Day to Day:

  • Assist Golf Course Superintendent in providing agronomic direction for the healthy growth of the golf course Clubhouse Grounds grasses, trees, wetlands, and other plant materials.
  • As directed, supervise the crew, and assist with job scheduling and responsibilities.
  • Supervise the application and recording of chemical applications on the Clubs grounds in compliance with all local, state, and federal regulations.
  • Attend regular meetings as directed with management and employees to review Club operations, maintenance and golf activities schedules, and safety environmental issues.
  • Supervise the safe use and maintenance of the golf course mechanical equipment by employees.
  • Assist in implementing maintenance programs set by the Golf Course Superintendent.
  • Ensure staff is working within OSHA, Club safety, state, and federal guidelines for safe working conditions. Provide technical, operational, and safety training for employees as directed.

All the other stuff we do:

  • Because of the fluctuating demands of the Clubs operation, it may be necessary that each Employee perform a multitude of different functions therefore, as an essential part of your job, you will be expected to help others when the occasion arises, just as other Employees are expected to help you. Accordingly, you may be expected to perform other tasks as needed or as directed.
  • Adhere to all the various company, club and department written mandatory standards of operations, policies and procedures, manuals, memos, oral instructions, etc., all of which go to make up the essential functions of the job.
  • Ability to communicate effectively with proper grammar.
  • Ability to work well under pressure, coordinating multiple tasks at any given time.
  • Must possess a great attention to detail and be able to communicate with staff as well as Members/Guests.
  • Responsible for maintaining good conduct and safe working habits while in all areas and assuring that all others are acting safely.

 

  • 1-3 years in Golf Course Maintenance.
  • A 2-year degree preferably in Agronomy/Horticulture field a plus.
  • Pesticide Applicators License.
  • Provide input and knowledge of result expectations.
  • Confidentiality of Club, company, national acts, and personnel information.
  • Continued education through seminars, educational sessions and conferences.
  • Must have technical and working knowledge of all equipment, products, and other resources related to Golf Course operations and to implement these resources to the level of quality as established by company standards and Club expectations.

Apply Now

210484
https://ecwl.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_3001/requisitions/job/210484

Operator Equipment- Gainey Ranch Golf Club – Scottsdale, Arizona 210485

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Equipment Operator

 
This position operates powered equipment in mowing golf course putting greens, collars, approaches, and tees. Operates lawnmowers or tractor-drawn mowers in mowing golf course areas.
 
Responsibilities:
Adhere to all of the various written mandatory standards of operations, policies and procedures, manuals, memos, oral instructions, etc., all of which go to make up the essential functions of the job.
Servicing of golf courses which include changing pin placements, tee markers, trash removal, and making the golf course presentable daily.
Mowing of green, tees, slopes, collars, rough, and fairway areas with the appropriate piece of equipment.
Prepare sand bunkers for daily play by using appropriate equipment and procedures.
Wash off, fill with fuel (if applicable), and return all equipment to their proper storage areas.
Assist other Members of staff whenever necessary to help expedite the completion of a task.
Knowledge of safe and efficient mechanical operation of motorized equipment.

JOB REQUIREMENTS

  • Minimum 1 year golf course experience.
  • High school degree preferred.
  • Valid Drivers License.

Apply Now

210485
https://ecwl.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_3001/requisitions/job/210485

Dishwasher- Arizona Stadium Club – Tucson, Arizona 210290

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Dishwasher

Responsible for duties such as dishes, cleanliness of kitchen, food preparation, organization, sanitation, and production of food items, as well as closing and storage for individual work station as needed.

  • Responsible for set-up of daily par/prep and organization of the daily work station.
  • Responsible for the opening, set-up and operation of dishwashing machine, the sink pot scrub station and all ware washing set-up.
  • Responsible for the disposal of all food waste, trash receptacles and break down of boxes and larger containers to be placed in dumpsters.
  • Must sweep and mop kitchen floors, walk-ins, storerooms, employee break room and kitchen office, etc. as directed.
  • Preparation of and storage of all food items necessary to operate kitchen in adherence with ClubCorp quality standards.
  • Upkeep of items used by others, ie. lettuces ,vegetables and fruits if required.
  • Assist in receiving and procurement of all goods purchased by kitchen in an orderly fashion in accordance with safety and sanitation procedures.
  • Communicate with Chef(s) when special products (ie.chemicals) are needed or having problems with equipment and tools.
  • Assist fellow Employee Partners, Members and guests to ensure delivery of the 3 steps of service without being directed. Be aware of team members and the environment and participate as a member of the team.

Day to Day:

  • Because of the fluctuating demands of the Clubs operation, it may be necessary that each Employee perform a multitude of different functions therefore, as an essential part of your job, you will be expected to help others when the occasion arises, just as other Employees are expected to help you. Accordingly, you may be expected to perform other tasks as needed or as directed.
  • Adhere to all of the various company, club and department written mandatory standards of operations, policies and procedures, manuals, memos, oral instructions, etc., all of which go to make up the essential functions of the job.
  • Be able to multi-task and work at an efficient pace to keep up with business needs.
  • Be able to follow instructions well as directed.
  • Responsible for maintaining good conduct and safe working habits while in all areas and assuring others are acting safely.
  • Attendance at daily line-up and participating as requested.
  • Wearing a clean and neat uniform that follows ClubCorp and your property uniform standards daily.
  • Any previous experience in stewarding or kitchen prep is favorable.
  • High school diploma preferred

 

Apply Now

210290
https://ecwl.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_3001/requisitions/job/210290

Cashier- Bear Down Kitchen – Tucson, Arizona 210292

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Cashier

Responsible for selling food and beverage tickets and collecting the correct cash/member charge payment for each transaction. Accurately recording Athlete usage by name according to compliance lists.  

This position reports directly to the Executive Chef, Kitchen Sous Chef, General Manager

Day to Day:

  • Verify and record each athlete and coach as the enter. 
  • Verify numbers and ring them into the POS correctly for each dining period
  • Verify membership card with member name, member number and club number for members who charge food and beverage to their club account.
  • Obtain member signature for all member charge transactions.
  • Maintain accurate and legible member charge transactions.
  • Total all member charge transactions.
  • Complete cashier close-out procedures.
  • Maintain a clean dining room following COVID santitation standards
  • Maintain a clean drink and self service station area
  • Provide warm welcomes and fond farewells to all Members/Guests who enter and leave the club and satellite locations.
  • Assist fellow Employee, Members and guests to ensure delivery of the Three Steps of Service without being directed. Be aware of team members and the environment and participate as a member of the team.
  • Notify management of Member/Guest complaints at the time they occur. Practice good service recovery by rectifying any complaints as soon as possible.
  • Must be able to interact with Members/Guests professionally, helping them with changes and last minute requests as needed.

All the other stuff we do:

  • Because of the fluctuating demands of the companys operation, it may be necessary that each Employee Partner perform a multitude of different functions therefore, as an essential part of your position, you will be expected to help others when the occasion arises, just as other Employee Partners are expected to help you. Accordingly, you may be expected to perform other tasks as needed or as directed.
  • Demonstrate good teamwork and follow instructions well as directed.
  • A high school diploma preferred.
  • Minimum 6 months experience in the club or hospitality business or in similar capacity.
  • Can be trusted to hold all member information strictly confidential.
  • Ability to communicate and follow instructions.

Apply Now

210292
https://ecwl.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_3001/requisitions/job/210292

Massage- Anthem Golf Country Club – Anthem, Arizona 210225

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MASSAGE THERAPIST

The position of massage therapist/esthetician provides relaxing, soothing and effective bodywork treatments for Members and Guests that allows them to connect with themselves and get physical relief. Make sure that the Massage/Esthetician work space is in compliance with standards and ready to be occupied by Member Guests. This includes having all equipment well maintained and cleaned, having the room cleaned and set-up, having all necessary information on the Member/Guest that is needed, etc. Connect Members to other Members through ongoing contact with the Members and promotion of club activities, including warm welcomes, magic moments and fond farewells by connecting with each Member in the facility. Promote the facility amenities, programs and the Club while maintaining a high level of professionalism and service that aligns with the values, philosophies and standards of the club.

JOB REQUIREMENTS

  • Minimum of six month’s experience providing massage treatments.
  • Degree from accredited school of massage therapy if conducting bodywork treatments.
  • State certification in massage or application in progress if conducting massage and bodywork treatments.
  • Certification in CPR.

Apply Now

210225
https://ecwl.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_3001/requisitions/job/210225

Group Exercise Instructor- Anthem Golf Country Club – Anthem, Arizona 210172

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Group Exercise Instructor

The Group Exercise Instructor is responsible for planning and conducting results-oriented exercise classes for Members. This individual provides leadership and guidance in the classroom through attentiveness to each Members exercise needs. Reports directly to the Fitness Director.

Day to Day:

  • Maintain a service-oriented environment within the group exercise classroom, through the personal recognition of Members and in providing Members with the safest and most effective regimen in helping them achieve their fitness goals.
  • Provide leadership and inspire confidence in the group exercise area, serving as a fitness role model.
  • Design class curriculums using current fitness trends and popular formats.
  • Regularly update choreography and music playlists.
  • Attend continuing education opportunities made available through various partners.
  • Complete all class administrative work as required in the operating standards.
  • Maintain the classroom equipment in good working condition and restock supplies as needed.
  • To connect Members to other Members through ongoing contact with the Members and promotion of club activities. Promote interaction in and out of class settings.
  • To create personalized service for Members, including providing towel and water service while Members are exercising.
  • To promote the facility amenities, programs and the Club while maintaining a high level of professionalism and service that aligns with the values, philosophies and standards of the club. This includes being in club-approved uniform and nametag.
  • Perform close of business functions following guidelines and procedures established by the Club.
  • Responsible for seeing that daily assignments are completed in their respective areas, to meet Club standards and as communicated in the Star Service FOCUS expectations (i.e. orderly/organized work areas, straighten/arrange entry area, straightening/stocking equipment/materials, etc.).
  • Assist fellow Employee Partners, Members and guests to ensure delivery of the 3 steps of service without being directed. Be aware of team members and the environment and participate as a member of the team.
  • Notify supervisor of Member/Guest complaints at the time they occur. Rectify, practicing service recover, any complaints as soon as possible.

All the other stuff we do:

  • Because of the fluctuating demands of the Clubs operation, it may be necessary that each Employee perform a multitude of different functions therefore, as an essential part of your job, you will be expected to help others when the occasion arises, just as other Employees are expected to help you. Accordingly, you may be expected to perform other tasks as needed or as directed.
  • Adhere to all of the various company, club and department written mandatory standards of operations, policies and procedures, manuals, memos, oral instructions, etc., all of which go to make up the essential functions of the job.
  • Ability to communicate effectively with proper grammar.
  • Ability to work well under pressure, coordinating multiple tasks at any given time
  • Responsible for maintaining good conduct and safe working habits while in all areas, including all exercise areas and equipment are in safe and effective working condition, and assuring that others are acting safely.
  • Attendance at daily line-up and participating as requested.
  • Wearing a CLEAN and neat uniform that follows ClubCorp and your property uniform standards daily.

WORK EXPERIENCE: Experience as a Group Exercise instructor.

EDUCATION: High school diploma, GED, or equivalent required.

CERTIFICATION/LICENSE: Certification in CPR, First Aid and AED as well as being a certified group exercise instructor with AFAA or ACE

Apply Now

210172
https://ecwl.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_3001/requisitions/job/210172

Restaurant Manager- Arizona Stadium Club – Tucson, Arizona 210160

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The Director of Restaurants primary purpose is to oversee the daily food and beverage operations in support of the Director of Food Beverage. Ensure all food and beverage operations and Member services are coordinated to exceed Member expectations while driving initiatives to achieve the Club’s revenue and profit objectives. This position will work closely with the Director of Food Beverage and Executive Chef to ensure the standards of service and safety guidelines are met.

The benchmarks for a successful Director of Restaurants are: The maintenance of all quality standards for service, cleanliness, and safety employee relations and staff development. Assist the Food and Beverage Director in achieving annual sales and profit in overall Front of House operations while exceeding Member expectations through strong leadership and management skills.

Also responsible for assisting in the development, and training of all service personnel, to maintain a high level of service as well as ensure that the Club adheres to the standards that have been set forth by ClubCorp.

Reports Directly To: Director of Food and Beverage. Directly Supervises all front of house food and beverage staff.

Day to Day:

Maintain exceptional Member Relations and facilities by creating a quality environment through staffing, programming, service operations, maintenance.

Complete scheduled inventories and ensure proper administration processes are followed

Responsible for Front of house scheduling and ensure that they meet budgeted labor targets

Ensure all expense control systems are in place with close monitoring of all department expenses including revenue to payroll ratio. Ensure appropriate forecasting systems are utilized.

Work with the Member committees to develop and implement Member activities and events.

Communicate with Members on both group and individual basis to ensure the Club is exceeding their expectations.

Collaborate with the Food and Beverage team to create and implement new ideas

Ensure compliance with federal, state, and local food sanitation and safety regulations. Be knowledgeable about the most updated laws and guidelines and communicate this information to the staff

Assist in selecting and developing a qualified staff of Service Excellence Employees to understand the relationships between value, Member service and satisfaction and Member retention/attrition.

Develop Employees for career advancement using Performance Review Systems, Cross Training, and Developmental Planning.

Responsible for ensuring the service is team is properly trained to deliver exceptional service and to create memorable moments for Member. This could include interactive dining, table-side service, promoting specialty or signature items, etc.

Create an excellent work environment, centered upon teamwork and mutual respect that is expected to focus upon Member Satisfaction and the 3 Steps of Service while producing the Club’s revenue objectives.

Implement and effectively execute specific training programs timely and consistently to ensure Club staff is providing Members with quality service and product.

Responsible for the scheduling of all service personnel. Ensure controls on time reporting via the time management systems are in place by computing the total hours and making sure the times are accurate by both the Employee Partners and the supervisor. Ensure Employees are adhering to mandated policies and procedures as outline in the Time Management Policy.

Attend all Department Head staff meetings, Food Beverage meetings, as well as hold weekly service training meetings and special training sessions when needed. Perform line-up twice daily going over the events of the day and Menu items.

Partner with fellow Employees to provide the 3 Steps of Service (warm welcomes, magic moments, and fond farewells) to all Members/guests.

Ensure service recovery programs are in place, staff is properly trained to execute and being properly utilized as set forth by management.

Executes all menus, promotions, and programs as outlined by the Director of Food Beverage in accordance with Club standards.

Ensures that daily walkthroughs are being conducted in all Front of House areas

 

All the other stuff we do:

Because of the fluctuating demands of the company’s operation, it may be necessary that each Employee perform a multitude of different functions therefore, as an essential part of your position, you will be expected to help others when the occasion arises, just as other Employee Partners are expected to help you. Accordingly, you may be expected to perform other tasks as needed or as directed.

Adhere to all the various company, club and department written mandatory standards of operations, policies and procedures, manuals, memos, oral instructions, etc., all of which go to make up the essential functions of the job.

Attend all Department Head, Food and Beverage, Private Events and General Staff meetings.

Continuously improve Member satisfaction through programming, pricing, promotions, and compliance with ClubCorp standards of operations and training.

Where applicable, oversee side work duties assigned to FB staff and general housekeeping for all FB outlets.

Initiate and control a wine/beverage sales incentive for the service team on a monthly or quarterly basis.

In addition, maintain the required ClubCorp Standards of Operations by helping the FB Director in controlling labor costs, linen costs, miscellaneous FB expenses, etc.

About you:

  • 5+ years in Club management or related field in Food Beverage Industry.
  • Bachelor’s Degree preferred.
  • Food Handlers Certificate, Alcohol Safety, STAR Service Certification, STAR Trainer Certification, TABC Certification, and CPR Certification preferred.
  • Deals with highly confidential material (i.e. Member/Employee Data).
  • Service STAR Training, Alcohol Management.
  • Computer literacy required/Spreadsheet knowledge required. Computer skills, good communication skills, ability to be a strong leader.
  • Professional indoor office/Club environment.

Apply Now

210160
https://ecwl.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_3001/requisitions/job/210160

Sous Chef- Anthem Golf Country Club – Anthem, Arizona 210145

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Assist the Executive Chef in all aspects of the restaurant, and member events (ie. ordering, scheduling, sanitation, maintenance, employee development, performance reviews).

Day to Day:

  • Responsible for proper preparation, excellence of product, profit and labor cost.
  • Organize and help in the service of all activities concerning ala carte, employee meals and private dining rooms.
  • Consistent preparation and presentation based on overall standards, including portion size, of daily special, salads, entrees, etc. as applicable per work assignment and as designated by Executive Chef which are produced within ClubCorps quality standards guidelines.
  • To train, supervise, direct and/or performance manage employees when needed. To enhance the overall knowledge and team spirit of the kitchen staff, providing the 3 Steps of Service.
  • To attend FB meetings, banquet meetings, and line up.
  • Prepare work schedules for the kitchen crew, monitor payroll costs and Kronos reports as requested.
  • Ordering, receiving and proper rotation of food and kitchen goods.
  • Menu development for the a la carte and member event menus, and any other special request by a Member or the Executive Chef.
  • Responsible for the expediting at any meal period and ensuring proper quality, portioning and presentation.
  • Adhere to all cleaning schedules and duties set up by the Executive Chef.
  • Responsible for cleanliness and sanitation of individual work area and kitchen, including equipment, counters, tools, waste areas, etc.
  • Assist fellow Employee, Members, and guests to ensure delivery of the 3 steps of service without being directed. Be aware of team members and the environment and participate as a member of the team.
  • Notify supervisor of Member/Guest complaints at the time they occur. Rectify, practicing service recover, any complaints as soon as possible.
  • Must be able to interact with Members/Guests professionally, helping them with changes and last-minute requests as needed.

All the other stuff we do:

  • Because of the fluctuating demands of the companys operation, it may be necessary that each Employee Partner perform a multitude of different functions therefore, as an essential part of your position, you will be expected to help others when the occasion arises, just as other Employee Partners are expected to help you. Accordingly, you may be expected to perform other tasks as needed or as directed.
  • Adhere to all the various company, club and department written mandatory standards of operations, policies and procedures, manuals, memos, oral instructions, etc., all of which go to make up the essential functions of the job.
  • Be able to multi-task and work at an efficient pace to keep up with business needs.
  • Be able to follow instructions well as directed.
  • Follow all service department, club and corporate guidelines and policies as instructed by supervisor, policies, and manuals.
  • Responsible for maintaining good conduct and safe working habits while in all areas, including the kitchen, and assuring that others are acting safely.
  • Attendance at daily line-up and participating as requested.

Wearing a CLEAN and neat uniform that follows ClubCorp and your property uniform standards daily.
About you:

  • 2-3 years as line cook
  • Prefer culinary training
  • Health Sanitation Card
  • Ability to communicate and follow instructions.
  • Indoor environment, fast pace

 

Apply Now

210145
https://ecwl.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_3001/requisitions/job/210145

Cook Line- Anthem Golf Country Club – Anthem, Arizona 210143

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Cook

The Cook is responsible for ensuring the highest quality of culinary services for our Members and guests. They supports a la carte and private event food production while maintaining consistent food preparation and plate presentation for a la carte venues and catered events. The Cook also helps to ensure the safety of fellow Employee Partners.

Responsibilities

  • Maintains clean and safe work environment
  • Assists the Executive Chef and Sous Chef’s with any task requested

Job Qualifications

  • Prior experience as a Cook required
  • Working knowledge of broiler, pantry and saut stations
  • Diplomatic team player able to foster relationships with Members, Employee Partners and Guests
  • Possesses a passion for exceeding Member expectations and a commitment to excellence
  • Providing the highest quality Member and guest experience

(Internal Candidates should be ServSafe certified)

Apply Now

210143
https://ecwl.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_3001/requisitions/job/210143

Member Experience Coordinator- Anthem Golf Country Club – Anthem, Arizona 210116

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Member Experience Coordinator

Sums up your new Role:

The Member Experience Coordinator will play an integral part on the Member Experience Team supporting project work and goals. Creating remarkable experiences for our Club Members before, during and after every visit. What we prioritize as Warm Welcome, Magic Moments, and Fond Farewells.

  • Communications &ndash Communicate ClubLife through all channels, and take care of members needs as it relates to reservations, inquiries, preferences, etc.
  • Programming &ndash Speak to members on various topics and promote Member events, gatherings, facilities, services, and experiences
  • Member Engagement &ndash Relationship and report building with members and guests. Responsible for key ClubLife project work, i.e., execution of Birthday campaigns, reservations follow-up, invitation to signature events etc.
  • New Member Onboarding &ndash Key focus on name recognition and connection with Welcoming New Members to the Club

Day to Day:

  • Event registration confirmations
  • Set up for Member check-in i.e.
    • Name Badges
    • Welcome Signs
  • Event set up of d&eacutecor or warm welcomes
  • Thank you cards to speakers
  • Photos of event
  • New Member welcome calls | &lsquowarm welcome | invitation to New Member Facebook group
  • Social Media
    • Responding to posts
    • Creating copy
    • Verifying event calendar accurate on Facebook page
  • Members First updates to events and registration
  • Update in Club marketing i.e., Posters, table tents, enplug etc
  • Support ARMI calls or data entry in Tableau
  • Support in completion of New Member data entry and follow-up
  • Running Member Birthday/Anniversary list for engagement
  • Support in processing Resignations and follow up
  • Define Magic Moments and execute within the Club
  • Write personalized postcards to invite members to events
  • Work with department heads to identify, complete, and implement one unified annual Club calendar of Member events
  • Function as the Club representative on various Member committees

All the other stuff we do:

  • Adhere to all company, club and department standards of operations, policies, and procedures whether written or verbal
  • Conduct ourselves professionally and respectfully
  • Work safely
  • Attend daily line-up and participate as requested
  • Take pride in our appearance by arriving to work in a clean and neat uniform and properly groomed according to Club standards
  • We are open, flexible, and adaptable to take care of our Members and Guest changing needs
  • Understand service recovery procedures for Member/Guests
  • Notify GM and/or department head(s) of Member/Guest complaints. Rectify by using service recovery procedures as soon as possible
  • We are ready to assume different responsibilities as needed and requested as an essential part of our jobs

About you:

  • Minimum of one-year experience in hospitality business or a similar role
  • Service oriented mindset making every guest feel valued
  • Strong communication skills verbal, written, phone, text, and social media communications
  • Work well under pressure, coordinating multiple tasks at any given time
  • Strong organizational skills and attention to detail
  • Positive phone demeanor
  • Advanced working with Microsoft Office Suite, including Word, Outlook, and Excel
  • Positive attitude and be willing to work as part of a team

Apply Now

210116
https://ecwl.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_3001/requisitions/job/210116

Food and Beverage Manager- Anthem Golf Country Club – Anthem, Arizona 210114

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Food and Beverage Manager (F&B)

The F&B Manager assists the Director of Food and Beverage and Director of Restaurants in overseeing day-to-day operations, ensuring successful execution of the food and beverage activities and private event/member functions.  Supervise, develop, and train service personnel, to maintain a high level of service as well as ensure that the Club adheres to the standards that have been set forth by ClubCorp.

The Food and Beverage Manager coordinates with the Director of Food and Beverage, the Director of Member Experience, the Private Events Director and the event host to ensure that all events are well organized and that the expectations of the Member/host are exceeded.

Job Requirements

  • 3 + years in Club supervisory or related field in Food & Beverage Industry.
  • Bachelor’s Degree preferred
  • Service STAR Training, Alcohol Management, Food Safety
  • Computer literacy required/Spreadsheet knowledge required. Computer skills, good communication skills, ability to be a strong leader.
  • Professional indoor office/Club environment.

Apply Now

210114
https://ecwl.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_3001/requisitions/job/210114

Sports Club, Recreation and Aquatics Attendant- Seville Golf Country Club – Gilbert, Arizona 210088

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Sports Club, Recreation and Aquatics Attendant

The Sports Club, Recreation and Aquatics Attendant is responsible for providing the highest level of professionalism and customer services for our Members and guests.

They are responsible for all designated areas, cleanliness and safety while tending to the needs of the Members and guests. Attendants should be knowledgeable of Club services, features, upcoming events and specials.

Responsibilities

  •  Enforce policies and promote safety within Sports Club and other areas.
  •  Perform assigned cleaning responsibilities to maintain sanitation.
  •   Ensure all weights and accessories are racked after use.
  •   Be attentive to and report equipment issues.
  •   Ensure pool deck chairs are in proper areas.
  •   Ensure all complex trash is gathered and discarded during each shift.
  •   Ensure locker rooms are stocked at all times.
  •   Any additional tasks as requested.
  •   Ability to lift minimum of 50lbs and stand for extended periods (3 or more hours).
  •   Must be CPR/AED/First Aid certified within first 90 days.

Job Requirements

  • Customer service experience required.
  • High school diploma, GED or equivalent preferred.
  • Moring & evening shifts available, must be willing to work weekends, holidays and special events.

Apply Now

210088
https://ecwl.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_3001/requisitions/job/210088

Cook Lead- Anthem Golf Country Club – Anthem, Arizona 209962

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LEAD COOK

The Cook is responsible for ensuring the highest quality of culinary services for our Members and guests. This Employee Partner supports a la carte and private event food production. In addition, s/he maintains consistent food preparation and plate presentation for a la carte venues and catered events. The Cook also maintains a clean and safe work environment at all times of the day, helping to ensure the safety of fellow Employee Partners.

JOB REQUIREMENTS

Prior experience as a Cook required.
Working knowledge of broiler, pantry and saute stations.
Diplomatic team player able to foster relationships with Members, Employee Partners and Guests.
Possesses a passion for exceeding Member expectations and a commitment to excellence. providing the highest quality Member and guest experience.

Apply Now

209962
https://ecwl.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_3001/requisitions/job/209962

Membership Director- Anthem Golf Country Club – Anthem, Arizona 209947

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Membership Director

Maximize membership sales through recruitment and facilitation of new Members, referrals, and assisting in decreasing Member attrition. This is accomplished through sales execution and attaining or exceeding the annual budget revenue goals for membership.

Primary Objectives to achieve membership department goals, as applicable:

  • Dues Added
  • Initiation Fee
  • Net Member Growth
  • Member Retention
  • Net Dues
  • Manage Contra and Membership Expenses
  • All New Members attend a New Member Orientation
  • Connect Members to the Club, Employee Partners, and other Members
  • Touch every Member that is resigning at the Club (options – depend on size of Club)
  • Resell the Club through relationships and discussion

Essential Duties and Responsibilities:

  • Responsible for achievement of Membership Departments sales plan, goals, and objectives following all guidelines, policies, and procedures
  • Responsible for generating enough prospect inventory to support the Clubs sales plan and the maintenance of prospect database in accordance with standards utilizing the appropriate CRM system
  • Responsibility for execution of follow up with new Members through a 30/60/90-day Campaign resulting in Member Referral
  • Responsible for the formation and function of a Membership Committee whose purpose is geared towards the generation of prospects and new Members. Additionally, will assist with connecting new Members to the membership at large
  • Represents the Club in community activities and organizations to provide community awareness of the Club and to develop sources for prospective Club Members
  • Prepare and attend all weekly sales meeting with GM
  • Collaborate with VP of Membership and Marketing Manager to develop annual/quarterly game plan to generate quality leads through strategy and pricing

Additional Responsibilities:

  • Promote the Club to the local community by attending Member functions, sponsoring community events, representing Club within community organizations
  • Implementation of Club Member Retention plan (options – depend on size of Club)
  • Develop process and execute the New Member Orientation strategy
  • Maintain communication with peers by attending weekly department head and sales meetings
  • Implement and support all company initiatives and programs as requested

Qualifications:

  • 4-year college degree preferred and 2 – 3 years of related experience in sales preferably fundraising/hospitality/service industry, or equivalent combination of education and experience
  • Undergraduate degree in business, marketing, public relations, communications, or Hotel and Restaurant Management preferred
  • Strong sales skills required
  • Knowledge of golf preferred
  • Sales training preferred
  • Proficient in computer software including Microsoft Office Suite and CRM
  • Solid time management, organization, and prioritization skills; ability to work independently
  • Excellent customer service orientation and focus on customer satisfaction required
  • Strong leadership and people skills, plus the ability to build and foster a team environment desired

Apply Now

209947
https://ecwl.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_3001/requisitions/job/209947

Dishwasher- Anthem Golf Country Club – Anthem, Arizona 209853

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Dishwasher

Responsible for duties such as dishes, cleanliness of kitchen, food preparation, organization, sanitation, and production of food items, as well as closing and storage for individual work station as needed.

  • Responsible for set-up of daily par/prep and organization of the daily work station.
  • Responsible for the opening, set-up and operation of dishwashing machine, the sink pot scrub station and all ware washing set-up.
  • Responsible for the disposal of all food waste, trash receptacles and break down of boxes and larger containers to be placed in dumpsters.
  • Must sweep and mop kitchen floors, walk-ins, storerooms, employee break room and kitchen office, etc. as directed.
  • Preparation of and storage of all food items necessary to operate kitchen in adherence with ClubCorp quality standards.
  • Upkeep of items used by others, ie. lettuces ,vegetables and fruits if required.
  • Assist in receiving and procurement of all goods purchased by kitchen in an orderly fashion in accordance with safety and sanitation procedures.
  • Communicate with Chef(s) when special products (ie.chemicals) are needed or having problems with equipment and tools.
  • Assist fellow Employee Partners, Members and guests to ensure delivery of the 3 steps of service without being directed. Be aware of team members and the environment and participate as a member of the team.

Day to Day:

  • Because of the fluctuating demands of the Clubs operation, it may be necessary that each Employee perform a multitude of different functions therefore, as an essential part of your job, you will be expected to help others when the occasion arises, just as other Employees are expected to help you. Accordingly, you may be expected to perform other tasks as needed or as directed.
  • Adhere to all of the various company, club and department written mandatory standards of operations, policies and procedures, manuals, memos, oral instructions, etc., all of which go to make up the essential functions of the job.
  • Be able to multi-task and work at an efficient pace to keep up with business needs.
  • Be able to follow instructions well as directed.
  • Responsible for maintaining good conduct and safe working habits while in all areas and assuring others are acting safely.
  • Attendance at daily line-up and participating as requested.
  • Wearing a clean and neat uniform that follows ClubCorp and your property uniform standards daily.
  • Any previous experience in stewarding or kitchen prep is favorable.
  • High school diploma preferred

 

Apply Now

209853
https://ecwl.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_3001/requisitions/job/209853

Cook Line- Anthem Golf Country Club – Anthem, Arizona 209852

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Cook

The Cook is responsible for ensuring the highest quality of culinary services for our Members and guests. They supports a la carte and private event food production while maintaining consistent food preparation and plate presentation for a la carte venues and catered events. The Cook also helps to ensure the safety of fellow Employee Partners.

Responsibilities

  • Maintains clean and safe work environment
  • Assists the Executive Chef and Sous Chef’s with any task requested

Job Qualifications

  • Prior experience as a Cook required
  • Working knowledge of broiler, pantry and saut stations
  • Diplomatic team player able to foster relationships with Members, Employee Partners and Guests
  • Possesses a passion for exceeding Member expectations and a commitment to excellence
  • Providing the highest quality Member and guest experience

(Internal Candidates should be ServSafe certified)

Apply Now

209852
https://ecwl.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_3001/requisitions/job/209852

Player Development Professional- Seville Golf Country Club – Gilbert, Arizona 209790

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Professional Player Development

The Player Development Professional partners with the Head Golf Professional and is responsible for creating a culture of improvement at the Club to generate increased levels of participation in social practice and learning programs amongst the Members and amongst prospective Members and golfers to increase member value and appeal of the Club to prospects (Members and golfers) with the goal of improved retention, increasing participation and contributing to the development of a more vibrant and enjoyable golf community.

 

 

Responsibilities

 

 

  • Management of a personal care group of allocated golfers responsible for their retention, activation, and participation.
  • Execution of player development activities (this includes coaching and any other improvement activity, engagement events including accompanied play, assessments, fittings, active marketing events and engagements, non-traditional golf events such as a short-game challenge).
  • Creation and management of a new membership pipeline including management of the conversion to member
  • Improvement of golfers’ playing performance through coaching and fitting
  • Sourcing or design and then the management of junior and new golfer coaching programs
  • Creation and management of improvement programs, clinics, and coaching
  • Design and management of social and group practice, improvement, and learning programs with minimum numbers participating
  • Design and creation of golfing and active marketing events.

 

 

 

 

Job Requirements

 

 

  • 3+ years as Golf Professional
  • High school diploma, GED, or equivalent required.
  • PGA/LPGA Profession Certification completion preferred
  • Outstanding written and interpersonal communication skills required
  • Creativity, attention to detail and strong organizational skills
  • Possess a passion for providing high quality Member service and commitment to exceeding expectations

Apply Now

209790
https://ecwl.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_3001/requisitions/job/209790

Coordinator Private Events- Oro Valley Country Club – Oro Valley, Arizona 209746

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Private Events Coordinator

The Private Events Coordinator works directly with the Private Events Director. They are responsible for assisting in the selling, planning, and coordinating of all aspects of private event and meeting functions held within the club to support the PED to achieve the annual private event sales plan.

Responsibilities

  • Become proficient in the use of cater pro catering program
  • Support the Private Event Director in selling private functions. This includes meeting with the clients to determine needs, meeting those needs and exceeding their expectations through detailed communication with both client and support staff from prospecting to execution of the event
  • Support Private Event Director with creating marketing materials to promote private events
  • Manage private event social media posts
  • Distribute daily and weekly reports, ensuring accuracy of all information
  • Ensure all services administered to Club Members and their guests are consistent with expected level of service
  • Professional appearance maintained by self and all private event personnel
  • Fulfill all training requirements to become a future Private Event Director of a ClubCorp property
  • Work closely with the Membership Department in obtaining information on new Members and their needs through New Member telephone calls
  • Participate in New Member Connect and 12 month Retention Strategy programs
  • Assist in greeting members and clients the day of their events
  • Ensure all payments and contracts have been received
  • Assists in sales process as requested by the Private Event Director which can include upselling, tastings, day of coordination

Job Requirements

  • Prefer a minimum of two (2) years experience
  • Proven track record of supporting the marketing/prospecting programs to drive event revenues
  • Proven ability in communication and a collaborative work environment
  • Creative, energetic outgoing personality with organizational skills and attention to detail
  • Sales experience preferably in catering and private event functions
  • Must have practical knowledge of food preparation and social customs of etiquette, especially in regards to private events
  • Knowledgeable of all proper methods of food and beverage service, systems, controls and costs
  • Must be proficient in Microsoft Office Suite

Apply Now

209746
https://ecwl.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_3001/requisitions/job/209746

Mechanic- Anthem Golf Country Club – Anthem, Arizona 209665

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Mechanic

The Mechanic will assist the Head mechanic/Equipment Manager in maintaining, repairing, and keeping in consistent working order all golf course equipment and golf shop golf carts. Responsibilities include but are not limited to nylon line trimmers, chain saws, walking greens mowers, riding greens, tee, rough, approach, tee, collar, and intermediate rough mowers, backhoes, tractors, rototillers, aerifiers, topdressers, etc. Assist Head Mechanic/Equipment Manager to establish preventive maintenance programs for all equipment on inventory in the golf maintenance operation including golf shop golf carts. Will assist Head Mechanic in maintaining adequate inventory levels of petroleum products, replacement parts, and shop supplies as established by the Director of Golf Course Maintenance/Golf Course Superintendent.

Maintain a good working relationship with the golf course maintenance staff to insure communication regarding equipment repair needs.

  Job Qualifications:

  • Minimum of 2 yrs golf course mechanic experience on small engine repairs required.
  • High school diploma or equivalent required.
  • Technical mechanical school preferred.

Apply Now

209665
https://ecwl.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_3001/requisitions/job/209665

Maintenance Course- Anthem Golf Country Club – Anthem, Arizona 209666

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Golf Course Maintenance/Laborer

The Golf Course Maintenance and Laborer position works on the diverse range of activities involved in golf course maintenance and construction. They are responsible for semi-skilled grounds construction and maintenance work, and performs related tasks as required.

Responsibilities

  • Operates powered equipment in mowing golf course putting greens, aprons, tees, and rough
  • Operates edgers and trimmers
  • Grades and prepares a soil plant bed, lays sod, plants, vegetative material, and pulls weeds in bed
  • Changes cups and tee markers
  • Maintains Ball washers, water hazards, and bunkers
  • Operates light equipment in hauling materials and removing debris
  • Trims trees, prunes shrubbery, and cultivates shrubs and flowers
  • Assists in construction of new greens, tees, and fairways by grading, preparing soil and planting

Job Requirements

  • 1 year experience in landscaping maintenance
  • Able to understand and follow detailed written and oral instruction
  • Local candidates only as this position does not offer relocation
  • Must be able to work weekends and holidays

Apply Now

209666
https://ecwl.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_3001/requisitions/job/209666

Director of Food and Beverage- Oro Valley Country Club – Oro Valley, Arizona 209600

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The FB Directors primary purpose is to assure all Food and Beverage operations and Member services are coordinated to exceed Member expectations, while achieving the Clubs revenue and profit objectives. The benchmarks for a successful FB Director are: growth in Member usage and food and beverage revenues reduction in Member attrition the maintenance of all quality standards for service, production, cleanliness, and safety employee relations and staff development all measured by growth in Net Revenues from Operations.

Also responsible for the direction, development, and training of all service personnel, to maintain a high level of service as well as ensure that the Club adheres to the standards that have been set forth by ClubCorp.

Reports Directly To: General Manager, also reporting to Regional Director FB. Directly Supervises all food and beverage staff, front, and heart of the house unless the Executive Chef reports to the General Manager. Indirectly Supervises: staff in other departments such as House Maintenance, etc.

Day to Day:

  • Maintain exceptional Member Relations and facilities by creating a quality environment through staffing, programming, service operations, maintenance.
  • Develop aggressive Food Beverage sales, marketing and net revenue plans and direct successful implementation, following established ClubCorp budgeting and revenue guidelines.
  • Identify opportunities for Member events and food and beverage services that satisfy on-going Member needs and implement to achieve revenue objectives.
  • Ensure all expense control systems are in place with close monitoring of all department expenses including revenue to payroll ratio. Ensure appropriate forecasting systems are utilized.
  • Work with the Member committees to develop and implement Member activities and events.
  • Communicate with Members on both group and individual basis to ensure the Club is exceeding their expectations.
  • Works closely with Membership Director, Golf Course Superintendent, Head Golf Profession and Private Event Director, and Marketing to provide direction and input on all matters relating to FB operations for their specific areas.
  • Recruit, select and develop a qualified staff of Service Excellence Employees to understand the relationships between value, Member service and satisfaction and Member retention/attrition.
  • Develop Employees for career advancement using Performance Review Systems, Cross Training, and Developmental Planning.
  • Hire quality Employees. Ensure that pre-employment screening, background checks, and the interview process are properly completed. Administer appropriate compensation packages for Club Employee in conjunction with labor laws. Ensure appropriate on-boarding takes place.
  • Create an excellent work environment, centered upon teamwork and mutual respect that is expected to focus upon Member Satisfaction and the 3 Steps of Service while producing the Clubs revenue objectives.
  • Implement and effectively execute specific training programs timely and consistently to ensure Club staff is providing Members with quality service and product.
  • Responsible for the scheduling and/or directing the scheduling of all service personnel and the budgeting of labor costs. Ensure controls on time reporting via the time management systems are in place by computing the total hours and making sure the times are accurate by both the Employee Partners and the supervisor. Ensure Employees are adhering to mandated policies and procedures as outline in the Time Management Policy.
  • Attend and lead as required all Department Head staff meetings, Food Beverage meetings, as well as hold weekly service training meetings and special training sessions when needed. Perform line-up twice daily going over the events of the day and Menu items.
  • Partner with fellow Employees to provide the 3 Steps of Service (warm welcomes, magic moments, and fond farewells) to all Members/guests.
  • Ensure service recovery programs are in place, staff is properly trained to execute and being properly utilized as set forth by management.

All the other stuff we do:

  • Because of the fluctuating demands of the companys operation, it may be necessary that each Employee perform a multitude of different functions therefore, as an essential part of your position, you will be expected to help others when the occasion arises, just as other Employee Partners are expected to help you. Accordingly, you may be expected to perform other tasks as needed or as directed.
  • Adhere to all the various company, club and department written mandatory standards of operations, policies and procedures, manuals, memos, oral instructions, etc., all of which go to make up the essential functions of the job.
  • Attend all Department Head, Food and Beverage, Private Events and General Staff meetings.
  • Continuously improve Member satisfaction through programming, pricing, promotions, and compliance with ClubCorp standards of operations and training.
  • Where applicable, oversee side work duties assigned to FB staff and general housekeeping for all FB outlets.
  • Initiate and control a wine/beverage sales incentive for the service team on a monthly or quarterly basis.
  • In addition, maintain the required ClubCorp Standards of Operations by helping the FB Director in controlling labor costs, linen costs, miscellaneous FB expenses, etc.

About you:

  • 5+ years in Club management or related field in Food Beverage Industry.
  • Bachelors Degree preferred.
  • Food Handlers Certificate, Alcohol Safety, STAR Service Certification, STAR Trainer Certification, TABC Certification, and CPR Certification preferred.
  • Responsible for up to million to multi-million-dollar business. Errors in judgment regarding expense allocation could seriously affect the profit/loss position of their departments.
  • Deals with highly confidential material (i.e. Member/Employee Data).
  • Service STAR Training, Alcohol Management.
  • Computer literacy required/Spreadsheet knowledge required. Computer skills, good communication skills, ability to be a strong leader.
  • Professional indoor office/Club environment.

Apply Now

209600
https://ecwl.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_3001/requisitions/job/209600

Front Desk Fitness- Anthem Golf Country Club – Anthem, Arizona 209577

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Front Desk Attendant

The Front Desk Attendant is responsible for creating the first and last impressions of the club experience for the Members by providing all Warm Welcomes, Magic Moments and Fond Farewells. Reports directly to the Fitness Director.

Day to Day:

  • Ensure that all Members and Guest check in when using the Spa Sports Club and that all Members are addressed by name.
  • Answer telephones promptly and courteously and direct all calls to the appropriate areas.
  • Must be knowledgeable of the following as applicable: tennis court reservation policy, Personal Training, Fitness Programs, Youth Center reservation policy, Group Exercise class descriptions, class reservation schedules, and all upcoming club events and specials.
  • To connect Members to other Members through ongoing contact with the Members and promotion of club activities.
  • To create personalized service for Members, including providing towel and water service while Members are exercising.
  • To promote the facility amenities, programs and the Club while maintaining a high level of professionalism and service that aligns with the values, philosophies and standards of the club. This includes being in club-approved uniform and nametag.
  • Perform close of business functions following guidelines and procedures established by the Club.
  • Responsible for seeing that daily assignments are completed in their respective areas, to meet Club standards and as communicated (i.e. orderly/organized work areas, straighten/arrange entry area, straightening/stocking of shop, etc.).
  • Assist fellow Employees, Members and guests to ensure delivery of the 3 steps of service without being directed. Be aware of team members and the environment and participate as a member of the team.
  • Notify supervisor of Member/Guest complaints at the time they occur. Rectify, practicing service recover, any complaints as soon as possible.

All the other stuff we do:

  • Because of the fluctuating demands of the Clubs operation, it may be necessary that each Employee perform a multitude of different functions therefore, as an essential part of your job, you will be expected to help others when the occasion arises, just as other Employees are expected to help you. Accordingly, you may be expected to perform other tasks as needed or as directed.
  • Adhere to all of the various company, club and department written mandatory standards of operations, policies and procedures, manuals, memos, oral instructions, etc., all of which go to make up the essential functions of the job.
  • Ability to communicate effectively with proper grammar.
  • Ability to work well under pressure, coordinating multiple tasks at any given time.
  • Ability to focus attention on detail.
  • Responsible for maintaining good conduct and safe working habits while in all areas, including all exercise areas and equipment are in safe and effective working condition, and assuring that others are acting safely.
  • Attendance at daily line-up and participating as requested.
  • Wearing a clean and neat uniform that follows ClubCorp and your property uniform standards daily.

WORK EXPERIENCE: Customer service experience required.

EDUCATION: High school diploma, GED, or equivalent required.

CERTIFICATION/LICENSE: Certification in CPR, First Aid and AED.

Apply Now

209577
https://ecwl.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_3001/requisitions/job/209577

Busperson- Anthem Golf Country Club – Anthem, Arizona 209550

Apply Now

Busperson

Responsible for all table maintenance, resetting, room preparation and assistance to the service and banquet staff to ensure the Members/Guests satisfaction. Consistently display the Three Steps of Service at all opportunities.

This position reports directly to the FB Director/Service Director with indirect reporting to the Captains and Servers.

Day to Day:

  • Maintain ClubCorp service standards as outlined in the FB Service training program at high standards.
  • Prepare all bus and other work areas to be presentable and ready for service according to ClubCorp standards.
  • Maintain beverages and ice at acceptable levels.
  • Maintain breads, butters, candles and all other table setting at proper levels.
  • Set up and break down rooms as directed, ensuring proper equipment, linens, and other necessary items are clean and in working order.
  • Clear and reset all tables promptly and efficiently.
  • Clean and maintain designated work areas.
  • Assist service and banquet staff as needed.
  • Assist fellow Employee, Members and guests to ensure delivery of the Three Steps of Service without being directed. Be aware of team members and the environment and participate as a member of the team.
  • Notify management of Member/Guest complaints at the time they occur. Practice good service recovery by rectifying any complaints as soon as possible.
  • Must be able to interact with Members/Guests professionally, helping them with changes and last minute requests as needed.

All the other stuff we do:

  • Because of the fluctuating demands of the companys operation, it may be necessary that each Employee Partner perform a multitude of different functions therefore, as an essential part of your position, you will be expected to help others when the occasion arises, just as other Employee Partners are expected to help you. Accordingly, you may be expected to perform other tasks as needed or as directed.
  • Adhere to all of the various company, club and department written mandatory standards of operations, policies and procedures, manuals, memos, oral instructions, etc., all of which go to make up the essential functions of the job.
  • Demonstrate good teamwork and follow instructions well as directed.
  • Be able to multi-task and work at an efficient pace to keep up with business needs.
  • Maintain good conduct and safe working habits while in all areas of the Club and assure that others are acting safely.
  • Attend daily line-up and participate as requested.
  • Wear a clean and neat uniform that follows ClubCorp and your property uniform standards daily.
  • A high school diploma preferred.
  • Ability to communicate and follow instructions.
  • You are comfortable working at a fast pace in both indoor and outdoor environments.

Apply Now

209550
https://ecwl.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_3001/requisitions/job/209550

ClubLife Concierge- Seville Golf Country Club – Gilbert, Arizona 209526

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ClubLife Concierge – Sports Club

The ClubLife Concierge will play an integral part on the Member Experience Team supporting project work and goals. Creating remarkable experiences for our Club Members before, during and after every visit. What we prioritize as Warm Welcome, Magic Moments and Fond Farewell.

Communications – Communicate ClubLife through all channels, and take care of member’s needs as it relates to reservations, inquiries, preferences, etc.  

Programming – Speak to members on various topics and promote Member events, gatherings, facilities, services, and experiences. 

Member Engagement – Relationship and report building with members and guests. Responsible for key ClubLife project work, i.e., execution of Birthday campaigns, reservations follow-up, invitation to signature events etc.   

New Member Onboarding – Key focus on name recognition and connection with Warm Welcomes and Fond Farewells.  Reports Directly To: Director of Sports Club

Day to Day:

Direct Members and Guest to their destinations within the club, provide business and concierge services to our Members and be proactive in creating Magic Moments.  • Inform Members and guests of Club services, features, upcoming events, room locations and amenities both in person and over the phone.  

Assist Members in providing information for and scheduling appointments and reservations for club programs and services in accordance with club standards. 

Maintain the lobby, front entrance, workstation, and other surrounding areas clean and free of debris. Ensure supplies that may be needed by Members/Guests are stocked such as pens, notepads, etc.

Accommodate Member and guest requests for business services, including but not limited to faxing, copying, mailing and other concierge services, owning the request from start to finish. 

Assist Member Experience initiatives such as, but not limited to, Club Newsletter, Message on hold and the website calendar and various other projects including event announcements, outbound calls to Members other marketing collateral to promote Member Services at the Club, always keeping materials current.

All the other stuff we do: • Adhere to all company, club and department standards of operations, policies, and procedures whether written or verbal. • Conduct ourselves professionally and respectfully. • Work safely. • Attend daily line-up and participate as requested. • Take pride in our appearance by arriving to work in a clean and neat uniform and properly groomed according to Club standards. • We are open, flexible, and adaptable to take care of our Members and Guest changing needs. • Understand service recovery procedures for Member/Guests. • Notify GM and/or department head(s) of Member/Guest complaints. Rectify by using service recovery procedures as soon as possible.  • We are ready to assume different responsibilities as needed and requested as an essential part of our jobs.
 
About you: • Minimum of one-year experience in hospitality business or a similar role. • Service oriented mindset and be capable of making every guest feel valued. • A ‘people person’ with a can-do attitude and willingness to go above and beyond to deliver an exceptional Member experience. • Strong communication skills verbal, written, phone, text, and social media communications. • Work well under pressure, coordinating multiple tasks at any given time. • Strong organizational skills and attention to detail. • Positive phone demeanor. • Exceptional listing skills. • Competent working with Microsoft Office suite, including Word, Outlook, and Excel. • Adaptable to new technology. • Positive attitude and be willing to work as part of a team. • A multi-tasker, prioritizing time effectively.
 
Physical Requirements: Standing and or walking or up to 8 hours.  Bending, lifting up to 50lbs. 

JOB REQUIREMENTS

Education: High school diploma, GED, or equivalent required.

Certificatinon/License: Certification in CPR, First Aid and AED within 6 months.Within one year of employment

 

Apply Now

209526
https://ecwl.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_3001/requisitions/job/209526

Kids Club Supervisor- Seville Golf Country Club – Gilbert, Arizona 209523

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Kids Club Supervisor

The Kids Club Supervisor is responsible for the development of the Kids Clubs programs and activities and the supervision of the staff.  The Supervisor is also responsible for ensuring the staff adheres to the standards at all times and maintains a fun, safe and active environment.

Responsibilities

  • Oversight of Kids Club and Kids Camp leads
  • Ensuring weekly scedule of all programs and activities is set
  • Assist with budget and forecast process
  • Weekly updates and monthly newsletter and calendar
  • Assisting in reservations and all members are following proper procedures
  • Prime focus on children’s safety and wellbeing.

Job Requirements

  • Experience in a private club setting is a plus!
  • 1 year experience working with children in a daycare setting phone, computer and customer relations skills preferred
  • AED/CPR/First Aid Certified
  • High School Diploma or equivalent required.
  • College degree in early childhood education preferred
  • Flexibele schedule

Apply Now

209523
https://ecwl.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_3001/requisitions/job/209523

Attendant Child Care- Seville Golf Country Club – Gilbert, Arizona 209518

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Kids Club & Kids Camp – Child Care Attendant

The Child Care Attendant reports to the Director of Sports Club and Kids Club Supervisor and is responsible for insuring the safety of the children. They are responsible for helping create a fun and positive play area for young children to enjoy.

Responsibilities

  • Being courteous and exercising tact and diplomacy when dealing with the public
  • Being familiar with approved methods of problem behaviors of young children
  • Asserting leadership abilities in the event of the Supervisor’s absence.

Job Requirements

  • Minimum of six months experience working with children in a child care environment.
  • High School Diploma or equivalent required.
  • College degree in early childhood education preferred
  • Must have flexible schedule

Apply Now

209518
https://ecwl.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_3001/requisitions/job/209518

Bartender- Oro Valley Country Club – Oro Valley, Arizona 209464

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Bartender

Responsible for beverage control, accurate pouring of product, general cleanliness of bar, and providing a quality of service that meets Members expectations. Consistently display the Three Steps of Service at all opportunities to provide service.

This position reports directly to the FB Director/Service Director with indirect reporting to the General Manager and Private Events Director.

Day to Day:

  • Maintain ClubCorp service standards as outlined in the FB Service training program at high standards.
  • Prepare set-up appropriately at start of shift (i.e., put bottles out, set up garnish tray, check and stock juices, stock glassware, fill ice bin).
  • Consistently check bar area for cleanliness and ensure that all necessary items are in place.
  • Ensure that all liquor items are stocked and ready to use. Responsible for liquor control and accurate pouring of product.
  • Possess clear knowledge of all various liquors, beer, and wines available at the Club.
  • Assist with the service of food and beverage to the Members and guests at the bar, adhering to the ClubCorp standards of service.
  • Maintain comprehensive knowledge of the a la carte menu, including daily features and specials that may not be available directly on the menu.
  • Accurately execute Member/guest orders and requests in a timely fashion.
  • Know Members names and greet them promptly in a manner to provide a warm welcome and making them feel at home.
  • Ensure daily assignments and side work is complete in respective areas to meet Club standards (i.e., orderly/organized work areas, consistently sanitize work areas, refill/stock containers and supplies, etc.).
  • Assist fellow Employees, Members and guests to ensure delivery of the Three Steps Service without being directed. Be aware of team members and the environment and participate as a member of the team.
  • Notify management of Member/Guest complaints at the time they occur. Practice good service recovery by rectifying any complaints as soon as possible.
  • Complete additional duties as assigned periodically by the FB Director, Service Director, Private Events Director, etc.

All the other stuff we do:

  • Because of the fluctuating demands of the companys operation, it may be necessary that each Employee Partner perform a multitude of different functions therefore, as an essential part of your position, you will be expected to help others when the occasion arises, just as other Employee Partners are expected to help you. Accordingly, you may be expected to perform other tasks as needed or as directed.
  • Adhere to all of the various company, club and department written mandatory standards of operations, policies and procedures, manuals, memos, oral instructions, etc., all of which go to make up the essential functions of the job.
  • Demonstrate good teamwork.
  • Work well under pressure, coordinating multiple tasks at any given time
  • Responsible for attendance at all Service Training Meetings as requested.
  • Maintain good conduct and safe working habits while in all areas of the Club and assure that others are acting safely.
  • Attend daily line-up and participate as requested.
  • Wear a clean and neat uniform that follows ClubCorp and your property uniform standards daily.
  • A high school diploma preferred.
  • Previous Food and Beverage experience preferred.
  • Alcohol and food safety awareness certificate.
  • Excellent communication skills and articulate speech. Ability to follow instructions well.
  • You always perform at the highest level of ethical work standards.
  • You are comfortable working in both indoor and occasional outdoor environments.

Apply Now

209464
https://ecwl.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_3001/requisitions/job/209464

Server- Oro Valley Country Club – Oro Valley, Arizona 209465

Apply Now

Server

Responsible for providing food and beverage STAR Service to Members and Guests while consistently displaying the Three Steps of Service at every opportunity. Work closely and coordinate with other team members to ensure Member/Guest satisfaction and retention.

This position reports directly to the FB Director, Service Director, and Banquet Manager with indirect reporting to the Private Events Director, Captain, and General Manager.

Day to Day:

  • Maintain ClubCorp service standards as outlined in the FB Service training program(s) at high standards
  • Responsible for food and beverage service to Members and guests, adhering to the ClubCorp standards of service.
  • Complete and comprehensive knowledge of the a la carte menu is mandatory, including daily features and specials that may not be available directly on the menu.
  • Accurately execute Member/Guest orders and requests in an attentive and timely fashion.
  • Know Member names and greet them promptly while providing a warm welcome making them feel at home.
  • Ensure daily assignments and side work is complete in respective areas to meet Club standards. Consistantly sanitize work areas, refill/stock containers and supplies, etc.).
  • Assist fellow Employees, Members and guests to ensure delivery of the Three Steps of Service without being directed. Be aware of team members and the environment and participate as a member of the team.
  • Notify management of Member/Guest complaints at the time they occur. Practice good service recovery by rectifying any complaints as soon as possible.
  • Complete additional duties as assigned by the FB Director, Service Director, Private Events Director, etc.
  • Possess clear knowledge of all various liquors, beer and wines available at the Club.
  • Must be able to interact with Members/Guests professionally, helping them with changes and last minute requests as needed.

All the other stuff we do:

  • Because of the fluctuating demands of the companys operation, it may be necessary that each Employee Partner perform a multitude of different functions therefore, as an essential part of your position, you will be expected to help others when the occasion arises, just as other Employee Partners are expected to help you. Accordingly, you may be expected to perform other tasks as needed or as directed.
  • Adhere to all of the various company, club and department written mandatory standards of operations, policies and procedures, manuals, memos, oral instructions, etc., all of which go to make up the essential functions of the job.
  • Responsible for maintaining good conduct and safe working habits while in all areas and assure that others are acting safely.
  • Follow all service department, club and corporate guidelines and policies as instructed by supervisor, policies and manuals.
  • Attend all Service Training Meetings as requested.
  • Attend daily line-up and participate as requested.
  • Wear a clean and neat uniform that follows ClubCorp and your property uniform standards daily
  • A high school diploma preferred.
  • Previous Food and Beverage experience preferred.
  • Food Handler and Alcohol Server Certifications as required by State and City.
  • You have completed FB Service Training.
  • Excellent communication skills and articulate speech.
  • Ability to communicate and follow instructions.
  • You are comfortable working in both indoor and occasional outdoor environments.

Apply Now

209465
https://ecwl.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_3001/requisitions/job/209465

Cook Line- Bear Down Kitchen – Tucson, Arizona 209400

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Line Cook

The Cook is responsible for ensuring the highest quality of culinary services for our Members and guests. They supports a la carte and private event food production while maintaining consistent food preparation and plate presentation for a la carte venues and catered events. The Line Cook also helps to ensure the safety of fellow Employee Partners.

Responsibilities

  • Maintains clean and safe work environment
  • Assists the Executive Chef and Sous Chef with any task requested

Job Qualifications

  • Prior experience as a Line Cook required
  • Working knowledge of broiler, pantry and saute stations
  • Diplomatic team player able to foster relationships with Members, Employee Partners and Guests
  • Possesses a passion for exceeding Member expectations and a commitment to excellence
  • Providing the highest quality Member and guest experience

(Internal Candidates should be ServSafe certified)

Apply Now

209400
https://ecwl.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_3001/requisitions/job/209400

Attendant Golf Shop- Seville Golf Country Club – Gilbert, Arizona 209401

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Golf Shop Attendant

Responsible for promoting the game of golf and the club while providing the Three Steps of Service to the Members and guests of the club. Responsible for providing quality service, ordering necessary merchandise and managing the golf shop operations.

This position reports directly to the Director of Golf or Head Golf Pro and indirectly to all Golf Professionals.

Day to Day:

  • Responsible for efficient and friendly customer service throughout the pro shop, checking in golfers, accurately ringing up charges at the register and properly checking in all golfers prior to play. This also includes proper cash handling procedures as well as making sure that all standards of operations are being met.
  • Respond to inquiries and make tee-times for Members and guests both in person and over the phone. Converse with Members and guests in a friendly manner. Focus attention on Member and guest needs while remaining calm, professional and courteous at all times, even when under pressure.
  • Responsible for inventory controls, checking-in merchandise in accordance with procedures, organization of storage and display areas. Keep up inventory levels of constantly stocked items (ie. shirts, socks, gloves, hats, balls, etc.). Follow up on all special orders making sure customers are aware of the receipt of their orders in accordance with established procedures.
  • Take care of all return merchandise and issue proper credit to customer.
  • Responsible for marshaling, starting, and outside services as needed and requested.
  • Provide shop assistance to the Head Golf Professional, General Manager, and Tournament Coordinators.
  • Assist outside golf operations and staff to assure proper performance while following all daily procedures and policies.
  • Promote the game of golf and the Club while maintaining a high level of professionalism and service.
  • Perform close of business functions following guidelines and procedures established by the Club.
  • Responsible for ensuring all daily assignments are completed in their respective areas, to meet Club standards (ie orderly/organized work areas, straighten/arrange entry area, straightening /stocking of golf shop, etc.).
  • Assist fellow Employee Partners, Members and guests to ensure delivery of the 3 steps of service without being directed. Be aware of team members and the environment and participate as a member of the team.
  • Notify supervisor of Member/Guest complaints at the time they occur. Resolve customer complaints as soon as possible.

All the other stuff we do:

  • Because of the fluctuating demands of the companys operation, it may be necessary that each Employee Partner perform a multitude of different functions therefore, as an essential part of your position, you will be expected to help others when the occasion arises, just as other Employee Partners are expected to help you. Accordingly, you may be expected to perform other tasks as needed or as directed.
  • Adhere to all of the various company, club and department written mandatory standards of operations, policies and procedures, manuals, memos, oral instructions, etc., all of which go to make up the essential functions of the job.
  • Ability to communicate effectively with proper grammar.
  • Ability to work well under pressure, coordinating multiple tasks at any given time
  • Ability to focus attention on detail.
  • Maintain good conduct and safe working habits while in all areas of the Club and assure that others are acting safely.
  • Attend daily line-up and participate as requested.
  • Wear a clean and neat uniform that follows ClubCorp and your property uniform standards daily.
  • A high school diploma, GED, or equivalent, is required.
  • Customer service experience. Basic Golf Knowledge Required.
  • You can be trusted to maintain confidentiality of all proprietary Company information and sensitive employee matters, except as expressly authorized by the Company.
  • You always perform at the highest level of ethical work standards.
  • You are comfortable working in both indoor and outdoor environments with frequent exposure to extreme hot or cold temperatures and humidity.

Apply Now

209401
https://ecwl.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_3001/requisitions/job/209401

Merchandiser- Seville Golf Country Club – Gilbert, Arizona 209399

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Merchandiser/Buyer

Promote the game of golf by developing a merchandise plan to meet the needs of Members and guests, execute the plan within inventory guidelines, manage special orders, and assist the golf shop operations team as needed. Responsible for all soft goods merchandising and buying for the Golf Shop including weekly and period reporting to Regional Merchandise Manager.

This position reports directly to the Head Golf Pro and Regional Merchandise Manager with additional support of other Department Heads and the General Manager. This position indirectly supervises the Golf Shop team within merchandise needs.

Day to Day:

  • Offer highest level of service and professionalism to the Members and Guests, while promoting the game of golf.
  • Execute the buy plan with efficient and timely receipt of merchandise in accordance with ClubCorp policies and procedures.
  • Maintain Vendor/Supplier files as back-up to buy plan and actual purchases.
  • Leverage tools to manage inventory and maximize financial performance regarding merchandise sales.
  • Efficient and timely returned defective and unsold product. Maintain proper documentation for returns.
  • Initiate and follow up on all special orders in a timely manner. Ensure all special orders are properly invoiced when order is placed.
  • Maintain a spotless/clean Golf Shop, routinely merchandised twice per period.
  • Train all Shop staff on how to maintain shop displays with appropriate signage throughout the Golf Shop for all merchandise.
  • Execute and maintain accurate period-end inventories with Shop Staff and Accounting Department following company guidelines. Provide accounting with all period-end inventory documentation and reports.
  • Follow all daily procedures and assist in any other golf related duties as deemed necessary by the business.
  • Develop and execute annual merchandising events calendar to promote all merchandise events (trunk sales, demo days, special programs, etc.).

All the other stuff we do:

  • Because of the fluctuating demands of the companys operation, it may be necessary that each Employee Partner perform a multitude of different functions therefore, as an essential part of your position, you will be expected to help others when the occasion arises, just as other Employee Partners are expected to help you. Accordingly, you may be expected to perform other tasks as needed or as directed.
  • Adhere to all of the various company, club and department written mandatory standards of operations, policies and procedures, manuals, memos, oral instructions, etc., all of which go to make up the essential functions of the job.
  • Ability to communicate effectively with proper grammar.
  • Ability to work well under pressure, coordinating multiple tasks at any given time
  • Ability to focus attention on detail.
  • Maintain good conduct and safe working habits while in all areas of the Club and assure that others are acting safely.
  • Attend daily line-up and participate as requested.
  • Wear a clean and neat uniform that follows ClubCorp and your property uniform standards daily.
  • A high school diploma, GED, or equivalent, is required. College degree preferred.
  • At least 2 years experience in a merchandising/buying capacity in a similar market.
  • You have previous financial and budget responsibility experience developing an annual sales and purchasing plan. You will develop COS goals with the Head Golf Pro.
  • Experience updating and training all personnel regarding merchandise on the floor as well as proper receiving and inventory methodology.
  • Customer service experience. Basic Golf Knowledge Required.
  • You can be trusted to maintain confidentiality of all proprietary Company information and sensitive employee matters, except as expressly authorized by the Company.
  • You always perform at the highest level of ethical work standards.
  • You are comfortable working primarily indoors with some outdoor exposure.

Apply Now

209399
https://ecwl.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_3001/requisitions/job/209399

Fitness Trainer- Anthem Golf Country Club – Anthem, Arizona 209391

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Fitness Trainer

Responsible for providing a safe and effective exercise environment for club Members/Guests through supervision of exercise programs, education of the Members/Guests in exercise and a focus on establishing a personalized program of exercise for each Member/Guest. Also responsible for promoting the facility and the club, while providing the Three Steps of Service to the Members and guests of the club. Reports Directly Director of Fitness or Operations GM.

Day to Day:

  • To provide supervision of the exercise and fitness areas of the club, including assisting Members/Guests with their exercise and fitness programs.
  • To evaluate Member/Guest fitness needs and provide the appropriate exercise program for meeting those needs, including providing personal instruction.
  • To connect Members to other Members through ongoing contact with the Members and promotion of club activities, including warm welcomes, magic moments, and fond farewells by connecting with each Member in the facility.
  • Conduct new Member FitStart appointments in accordance with club standards and track accordingly.
  • Update fitness activities and programming on web page and/or Member communication board, as applicable.
  • Responsible for daily processing of all accounting procedures around personal training and or group session(s) accurately.
  • Responsible for submitting monthly forecasts for expected sessions, Fit Starts and New Client goals.
  • Promote the facility amenities, programs and the Club while maintaining a high level of professionalism and service that aligns with the values, philosophies, and standards of the club. This includes being in club-approved uniform and nametag.
  • Maintain current fitness-related certifications including CPR/AED and actively seek new education opportunities that are presented through ClubCorp partnerships
  • Maintain a schedule of availability that is current and update as needed to ensure accuracy
  • Responsible for seeing that daily assignments are completed in their respective areas, to meet Club standards and as communicated in the Star Service FOCUS expectations (i.e. orderly/organized work areas, straighten/arrange entry area, picking up trash/debris, etc.).
  • Assist fellow Employee Partners, Members, and guests to ensure delivery of the 3 steps of service without being directed. Be aware of team members and the environment and participate as a member of the team.
  • Notify supervisor of Member/Guest complaints at the time they occur. Rectify, practicing service recover, any complaints as soon as possible.
  • Because of the fluctuating demands of the Clubs operation, it may be necessary that each Employee perform a multitude of different functions therefore, as an essential part of your job, you will be expected to help others when the occasion arises, just as other Employees are expected to help you. Accordingly, you may be expected to perform other tasks as needed or as directed.
  • Adhere to all the various company, club and department written mandatory standards of operations, policies and procedures, manuals, memos, oral instructions, etc., all of which go to make up the essential functions of the job.
  • Ability to communicate effectively with proper grammar.
  • Ability to work well under pressure, coordinating multiple tasks at any given time.
  • Ability to focus attention on detail.
  • Responsible for maintaining good conduct and safe working habits while in all areas, including all exercise areas and equipment are in safe and effective working condition, and assuring that others are acting safely.
  • Attendance at Team and individual meetings
  • Attendance at daily line-up and participate in club events as requested.
  • Wearing a clean and neat uniform that follows ClubCorp and your property uniform standards daily.

WORK EXPERIENCE: Customer service experience. Minimum of one years experience in the fitness or exercise industry required.

EDUCATION: High school diploma, GED, or equivalent required. College Degree in health, fitness, or recreation related field preferred.

CERTIFICATION/LICENSE: Certification in CPR/AED. Certification from national organization such as ACSM, ACE, PTAG, W.I.T.S, CSCS, TPI, MAT, NSCA, NASM required. Within one year of employment ClubCorp STAR certified.

PERFORMANCE STANDARDS: Minimum of 5 hours of fee-based work per week.

WORKING CONDITIONS/ENVIRONMENT: Indoor and outdoor work.

 

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209391
https://ecwl.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_3001/requisitions/job/209391