Coordinator Private Events- Oro Valley Country Club – Oro Valley, Arizona 209746

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Private Events Coordinator

The Private Events Coordinator works directly with the Private Events Director. They are responsible for assisting in the selling, planning, and coordinating of all aspects of private event and meeting functions held within the club to support the PED to achieve the annual private event sales plan.

Responsibilities

  • Become proficient in the use of cater pro catering program
  • Support the Private Event Director in selling private functions. This includes meeting with the clients to determine needs, meeting those needs and exceeding their expectations through detailed communication with both client and support staff from prospecting to execution of the event
  • Support Private Event Director with creating marketing materials to promote private events
  • Manage private event social media posts
  • Distribute daily and weekly reports, ensuring accuracy of all information
  • Ensure all services administered to Club Members and their guests are consistent with expected level of service
  • Professional appearance maintained by self and all private event personnel
  • Fulfill all training requirements to become a future Private Event Director of a ClubCorp property
  • Work closely with the Membership Department in obtaining information on new Members and their needs through New Member telephone calls
  • Participate in New Member Connect and 12 month Retention Strategy programs
  • Assist in greeting members and clients the day of their events
  • Ensure all payments and contracts have been received
  • Assists in sales process as requested by the Private Event Director which can include upselling, tastings, day of coordination

Job Requirements

  • Prefer a minimum of two (2) years experience
  • Proven track record of supporting the marketing/prospecting programs to drive event revenues
  • Proven ability in communication and a collaborative work environment
  • Creative, energetic outgoing personality with organizational skills and attention to detail
  • Sales experience preferably in catering and private event functions
  • Must have practical knowledge of food preparation and social customs of etiquette, especially in regards to private events
  • Knowledgeable of all proper methods of food and beverage service, systems, controls and costs
  • Must be proficient in Microsoft Office Suite

Apply Now

209746
https://ecwl.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_3001/requisitions/job/209746

Director of Food and Beverage- Oro Valley Country Club – Oro Valley, Arizona 209600

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The FB Directors primary purpose is to assure all Food and Beverage operations and Member services are coordinated to exceed Member expectations, while achieving the Clubs revenue and profit objectives. The benchmarks for a successful FB Director are: growth in Member usage and food and beverage revenues reduction in Member attrition the maintenance of all quality standards for service, production, cleanliness, and safety employee relations and staff development all measured by growth in Net Revenues from Operations.

Also responsible for the direction, development, and training of all service personnel, to maintain a high level of service as well as ensure that the Club adheres to the standards that have been set forth by ClubCorp.

Reports Directly To: General Manager, also reporting to Regional Director FB. Directly Supervises all food and beverage staff, front, and heart of the house unless the Executive Chef reports to the General Manager. Indirectly Supervises: staff in other departments such as House Maintenance, etc.

Day to Day:

  • Maintain exceptional Member Relations and facilities by creating a quality environment through staffing, programming, service operations, maintenance.
  • Develop aggressive Food Beverage sales, marketing and net revenue plans and direct successful implementation, following established ClubCorp budgeting and revenue guidelines.
  • Identify opportunities for Member events and food and beverage services that satisfy on-going Member needs and implement to achieve revenue objectives.
  • Ensure all expense control systems are in place with close monitoring of all department expenses including revenue to payroll ratio. Ensure appropriate forecasting systems are utilized.
  • Work with the Member committees to develop and implement Member activities and events.
  • Communicate with Members on both group and individual basis to ensure the Club is exceeding their expectations.
  • Works closely with Membership Director, Golf Course Superintendent, Head Golf Profession and Private Event Director, and Marketing to provide direction and input on all matters relating to FB operations for their specific areas.
  • Recruit, select and develop a qualified staff of Service Excellence Employees to understand the relationships between value, Member service and satisfaction and Member retention/attrition.
  • Develop Employees for career advancement using Performance Review Systems, Cross Training, and Developmental Planning.
  • Hire quality Employees. Ensure that pre-employment screening, background checks, and the interview process are properly completed. Administer appropriate compensation packages for Club Employee in conjunction with labor laws. Ensure appropriate on-boarding takes place.
  • Create an excellent work environment, centered upon teamwork and mutual respect that is expected to focus upon Member Satisfaction and the 3 Steps of Service while producing the Clubs revenue objectives.
  • Implement and effectively execute specific training programs timely and consistently to ensure Club staff is providing Members with quality service and product.
  • Responsible for the scheduling and/or directing the scheduling of all service personnel and the budgeting of labor costs. Ensure controls on time reporting via the time management systems are in place by computing the total hours and making sure the times are accurate by both the Employee Partners and the supervisor. Ensure Employees are adhering to mandated policies and procedures as outline in the Time Management Policy.
  • Attend and lead as required all Department Head staff meetings, Food Beverage meetings, as well as hold weekly service training meetings and special training sessions when needed. Perform line-up twice daily going over the events of the day and Menu items.
  • Partner with fellow Employees to provide the 3 Steps of Service (warm welcomes, magic moments, and fond farewells) to all Members/guests.
  • Ensure service recovery programs are in place, staff is properly trained to execute and being properly utilized as set forth by management.

All the other stuff we do:

  • Because of the fluctuating demands of the companys operation, it may be necessary that each Employee perform a multitude of different functions therefore, as an essential part of your position, you will be expected to help others when the occasion arises, just as other Employee Partners are expected to help you. Accordingly, you may be expected to perform other tasks as needed or as directed.
  • Adhere to all the various company, club and department written mandatory standards of operations, policies and procedures, manuals, memos, oral instructions, etc., all of which go to make up the essential functions of the job.
  • Attend all Department Head, Food and Beverage, Private Events and General Staff meetings.
  • Continuously improve Member satisfaction through programming, pricing, promotions, and compliance with ClubCorp standards of operations and training.
  • Where applicable, oversee side work duties assigned to FB staff and general housekeeping for all FB outlets.
  • Initiate and control a wine/beverage sales incentive for the service team on a monthly or quarterly basis.
  • In addition, maintain the required ClubCorp Standards of Operations by helping the FB Director in controlling labor costs, linen costs, miscellaneous FB expenses, etc.

About you:

  • 5+ years in Club management or related field in Food Beverage Industry.
  • Bachelors Degree preferred.
  • Food Handlers Certificate, Alcohol Safety, STAR Service Certification, STAR Trainer Certification, TABC Certification, and CPR Certification preferred.
  • Responsible for up to million to multi-million-dollar business. Errors in judgment regarding expense allocation could seriously affect the profit/loss position of their departments.
  • Deals with highly confidential material (i.e. Member/Employee Data).
  • Service STAR Training, Alcohol Management.
  • Computer literacy required/Spreadsheet knowledge required. Computer skills, good communication skills, ability to be a strong leader.
  • Professional indoor office/Club environment.

Apply Now

209600
https://ecwl.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_3001/requisitions/job/209600

Bartender- Oro Valley Country Club – Oro Valley, Arizona 209464

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Bartender

Responsible for beverage control, accurate pouring of product, general cleanliness of bar, and providing a quality of service that meets Members expectations. Consistently display the Three Steps of Service at all opportunities to provide service.

This position reports directly to the FB Director/Service Director with indirect reporting to the General Manager and Private Events Director.

Day to Day:

  • Maintain ClubCorp service standards as outlined in the FB Service training program at high standards.
  • Prepare set-up appropriately at start of shift (i.e., put bottles out, set up garnish tray, check and stock juices, stock glassware, fill ice bin).
  • Consistently check bar area for cleanliness and ensure that all necessary items are in place.
  • Ensure that all liquor items are stocked and ready to use. Responsible for liquor control and accurate pouring of product.
  • Possess clear knowledge of all various liquors, beer, and wines available at the Club.
  • Assist with the service of food and beverage to the Members and guests at the bar, adhering to the ClubCorp standards of service.
  • Maintain comprehensive knowledge of the a la carte menu, including daily features and specials that may not be available directly on the menu.
  • Accurately execute Member/guest orders and requests in a timely fashion.
  • Know Members names and greet them promptly in a manner to provide a warm welcome and making them feel at home.
  • Ensure daily assignments and side work is complete in respective areas to meet Club standards (i.e., orderly/organized work areas, consistently sanitize work areas, refill/stock containers and supplies, etc.).
  • Assist fellow Employees, Members and guests to ensure delivery of the Three Steps Service without being directed. Be aware of team members and the environment and participate as a member of the team.
  • Notify management of Member/Guest complaints at the time they occur. Practice good service recovery by rectifying any complaints as soon as possible.
  • Complete additional duties as assigned periodically by the FB Director, Service Director, Private Events Director, etc.

All the other stuff we do:

  • Because of the fluctuating demands of the companys operation, it may be necessary that each Employee Partner perform a multitude of different functions therefore, as an essential part of your position, you will be expected to help others when the occasion arises, just as other Employee Partners are expected to help you. Accordingly, you may be expected to perform other tasks as needed or as directed.
  • Adhere to all of the various company, club and department written mandatory standards of operations, policies and procedures, manuals, memos, oral instructions, etc., all of which go to make up the essential functions of the job.
  • Demonstrate good teamwork.
  • Work well under pressure, coordinating multiple tasks at any given time
  • Responsible for attendance at all Service Training Meetings as requested.
  • Maintain good conduct and safe working habits while in all areas of the Club and assure that others are acting safely.
  • Attend daily line-up and participate as requested.
  • Wear a clean and neat uniform that follows ClubCorp and your property uniform standards daily.
  • A high school diploma preferred.
  • Previous Food and Beverage experience preferred.
  • Alcohol and food safety awareness certificate.
  • Excellent communication skills and articulate speech. Ability to follow instructions well.
  • You always perform at the highest level of ethical work standards.
  • You are comfortable working in both indoor and occasional outdoor environments.

Apply Now

209464
https://ecwl.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_3001/requisitions/job/209464

Server- Oro Valley Country Club – Oro Valley, Arizona 209465

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Server

Responsible for providing food and beverage STAR Service to Members and Guests while consistently displaying the Three Steps of Service at every opportunity. Work closely and coordinate with other team members to ensure Member/Guest satisfaction and retention.

This position reports directly to the FB Director, Service Director, and Banquet Manager with indirect reporting to the Private Events Director, Captain, and General Manager.

Day to Day:

  • Maintain ClubCorp service standards as outlined in the FB Service training program(s) at high standards
  • Responsible for food and beverage service to Members and guests, adhering to the ClubCorp standards of service.
  • Complete and comprehensive knowledge of the a la carte menu is mandatory, including daily features and specials that may not be available directly on the menu.
  • Accurately execute Member/Guest orders and requests in an attentive and timely fashion.
  • Know Member names and greet them promptly while providing a warm welcome making them feel at home.
  • Ensure daily assignments and side work is complete in respective areas to meet Club standards. Consistantly sanitize work areas, refill/stock containers and supplies, etc.).
  • Assist fellow Employees, Members and guests to ensure delivery of the Three Steps of Service without being directed. Be aware of team members and the environment and participate as a member of the team.
  • Notify management of Member/Guest complaints at the time they occur. Practice good service recovery by rectifying any complaints as soon as possible.
  • Complete additional duties as assigned by the FB Director, Service Director, Private Events Director, etc.
  • Possess clear knowledge of all various liquors, beer and wines available at the Club.
  • Must be able to interact with Members/Guests professionally, helping them with changes and last minute requests as needed.

All the other stuff we do:

  • Because of the fluctuating demands of the companys operation, it may be necessary that each Employee Partner perform a multitude of different functions therefore, as an essential part of your position, you will be expected to help others when the occasion arises, just as other Employee Partners are expected to help you. Accordingly, you may be expected to perform other tasks as needed or as directed.
  • Adhere to all of the various company, club and department written mandatory standards of operations, policies and procedures, manuals, memos, oral instructions, etc., all of which go to make up the essential functions of the job.
  • Responsible for maintaining good conduct and safe working habits while in all areas and assure that others are acting safely.
  • Follow all service department, club and corporate guidelines and policies as instructed by supervisor, policies and manuals.
  • Attend all Service Training Meetings as requested.
  • Attend daily line-up and participate as requested.
  • Wear a clean and neat uniform that follows ClubCorp and your property uniform standards daily
  • A high school diploma preferred.
  • Previous Food and Beverage experience preferred.
  • Food Handler and Alcohol Server Certifications as required by State and City.
  • You have completed FB Service Training.
  • Excellent communication skills and articulate speech.
  • Ability to communicate and follow instructions.
  • You are comfortable working in both indoor and occasional outdoor environments.

Apply Now

209465
https://ecwl.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_3001/requisitions/job/209465

Spray Technician- Oro Valley Country Club – Oro Valley, Arizona 208731

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Golf Course Spray Technician

The Golf Course Spray Technician is responsible for assisting in the maintenance the golf course. They help diagnose specific diseases and treat insects that affect critical areas of the course. As well as identify and treat unwanted vegetation, using both preventative and curative methods.

Responsibilities

  • Operates powered equipment in mowing golf course putting greens, aprons, and tees
  • Waters and fertilizes putting greens, tees, fairways, and roughs
  • Grades and prepares a soil plant bed, lays sod, plants, vegetative material, and seeds putting greens, tees, fairways, and roughs
  • Sometimes changes cups and tee markers
  • Operates light equipment in hauling materials

Job Requirements

  • 2+ years experience on a golf course maintenance team
  • Ability to obtain a pesticide applicators certificate
  • Must be able to lift boxes and bags that can be bulky and heavy

Apply Now

208731
https://ecwl.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_3001/requisitions/job/208731

Golf Course Irrigation- Oro Valley Country Club – Oro Valley, Arizona 208729

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The Irrigation Technician monitors and waters Golf course on daily basis. He/she also repairs and maintains any and all pipes and sprinklers on the golf course. Without supervision, he/she works on diverse range of activities involved in irrigation maintenance and construction, does semi-skilled irrigation construction and maintenance work, and performs related tasks as required. Performs periodic general maintenance on irrigation systems within assigned areas. Cleans and adjusts sprinkler heads to ensure proper function and coverage and replaces or repairs broken equipment. Set and check timers/clocks to ensure proper operation and respond to any and all requests regarding irrigation in a timely manner.

  • Be able to understand written and oral instruction.
  • 1 year experience in landscaping or irrigation maintenance.

Apply Now

208729
https://ecwl.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_3001/requisitions/job/208729

Course Maintenance- Oro Valley Country Club – Oro Valley, Arizona 208733

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Golf Course Maintenance/Laborer

The Golf Course Maintenance and Laborer position works on the diverse range of activities involved in golf course maintenance and construction. They are responsible for semi-skilled grounds construction and maintenance work, and performs related tasks as required.

Responsibilities

  • Operates powered equipment in mowing golf course putting greens, aprons, tees, and rough
  • Operates edgers and trimmers
  • Grades and prepares a soil plant bed, lays sod, plants, vegetative material, and pulls weeds in bed
  • Changes cups and tee markers
  • Maintains Ball washers, water hazards, and bunkers
  • Operates light equipment in hauling materials and removing debris
  • Trims trees, prunes shrubbery, and cultivates shrubs and flowers
  • Assists in construction of new greens, tees, and fairways by grading, preparing soil and planting

Job Requirements

  • 1 year experience in landscaping maintenance
  • Able to understand and follow detailed written and oral instruction
  • Local candidates only as this position does not offer relocation
  • Must be able to work weekends and holidays

Apply Now

208733
https://ecwl.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_3001/requisitions/job/208733

Mechanic Lead- Oro Valley Country Club – Oro Valley, Arizona 208735

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Lead Mechanic

The Lead MechanicĀ is responsible for maintaining, repairing, and keeping in good working order for all of the Club’s landscape and golf course maintenance equipment, all irrigation pump station and all maintenance buildings and structures.

Responsibilities

  • Establish and implement preventive maintenance programs for all equipment on inventory in the golf maintenance operation
  • Be responsible for the repair and maintenance of all golf maintenance equipment
  • Maintain the mechanics work area and company tools in a clean, well organized, safe and secure manner
  • Must follow and adhere to all Club/Employee policies, safety and environmental standards as set forth by the company & federal, state and local laws
  • Will be responsible for maintaining adequate inventory levels of petroleum products, replacement parts, shop supplies and required recordkeeping
  • Will be responsible for the storage and removal of waste oils and other hazardous materials and all required recordkeeping for.

Job Qualifications

  • 3 to 5 years in Golf Course Maintenance experience required
  • Minimum two year College Degree in Turf Grass Management or related field required

Apply Now

208735
https://ecwl.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_3001/requisitions/job/208735

Merchandiser- Oro Valley Country Club – Oro Valley, Arizona 208419

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Merchandiser/Buyer

Promote the game of golf by developing a merchandise plan to meet the needs of Members and guests, execute the plan within inventory guidelines, manage special orders, and assist the golf shop operations team as needed. Responsible for all soft goods merchandising and buying for the Golf Shop including weekly and period reporting to Regional Merchandise Manager.

This position reports directly to the Head Golf Pro and Regional Merchandise Manager with additional support of other Department Heads and the General Manager. This position indirectly supervises the Golf Shop team within merchandise needs.

Day to Day:

  • Offer highest level of service and professionalism to the Members and Guests, while promoting the game of golf.
  • Execute the buy plan with efficient and timely receipt of merchandise in accordance with ClubCorp policies and procedures.
  • Maintain Vendor/Supplier files as back-up to buy plan and actual purchases.
  • Leverage tools to manage inventory and maximize financial performance regarding merchandise sales.
  • Efficient and timely returned defective and unsold product. Maintain proper documentation for returns.
  • Initiate and follow up on all special orders in a timely manner. Ensure all special orders are properly invoiced when order is placed.
  • Maintain a spotless/clean Golf Shop, routinely merchandised twice per period.
  • Train all Shop staff on how to maintain shop displays with appropriate signage throughout the Golf Shop for all merchandise.
  • Execute and maintain accurate period-end inventories with Shop Staff and Accounting Department following company guidelines. Provide accounting with all period-end inventory documentation and reports.
  • Follow all daily procedures and assist in any other golf related duties as deemed necessary by the business.
  • Develop and execute annual merchandising events calendar to promote all merchandise events (trunk sales, demo days, special programs, etc.).

All the other stuff we do:

  • Because of the fluctuating demands of the companys operation, it may be necessary that each Employee Partner perform a multitude of different functions therefore, as an essential part of your position, you will be expected to help others when the occasion arises, just as other Employee Partners are expected to help you. Accordingly, you may be expected to perform other tasks as needed or as directed.
  • Adhere to all of the various company, club and department written mandatory standards of operations, policies and procedures, manuals, memos, oral instructions, etc., all of which go to make up the essential functions of the job.
  • Ability to communicate effectively with proper grammar.
  • Ability to work well under pressure, coordinating multiple tasks at any given time
  • Ability to focus attention on detail.
  • Maintain good conduct and safe working habits while in all areas of the Club and assure that others are acting safely.
  • Attend daily line-up and participate as requested.
  • Wear a clean and neat uniform that follows ClubCorp and your property uniform standards daily.
  • A high school diploma, GED, or equivalent, is required. College degree preferred.
  • At least 2 years experience in a merchandising/buying capacity in a similar market.
  • You have previous financial and budget responsibility experience developing an annual sales and purchasing plan. You will develop COS goals with the Head Golf Pro.
  • Experience updating and training all personnel regarding merchandise on the floor as well as proper receiving and inventory methodology.
  • Customer service experience. Basic Golf Knowledge Required.
  • You can be trusted to maintain confidentiality of all proprietary Company information and sensitive employee matters, except as expressly authorized by the Company.
  • You always perform at the highest level of ethical work standards.
  • You are comfortable working primarily indoors with some outdoor exposure.

Apply Now

208419
https://ecwl.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_3001/requisitions/job/208419

Attendant Outside Services- Oro Valley Country Club – Oro Valley, Arizona 208420

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Outside Services Assistant

Responsible for providing the highest level of professionalism and customer service for our Members/Guests by conducting the Golf Operations outside services efficiently.

This position reports directly to the Director of Golf or Head Golf Pro with indirect reporting to other Golf Professionals and Assistants.

Day to Day:

  • Provides Warm Welcomes, Magic Moments and Fond Farewells to all Members/Guests of the Club by smiling, looking the Member/Guest in the eye and greeting them by name as they approach the golf/staging area or within the Golf Shop areas.
  • Assist golfers by loading bags, cleaning clubs and preparing golfers for play ensuring all their needs are met and questions answered. Assist by giving suggestions on proper golf course etiquette.
  • Cleaning and maintain the storage areas and golf cart fleet at all times.
  • Marshal carts in the staging area and assign golf carts to players so the golf carts can be tracked when they are occupied by Members/Guests.
  • Assist golfers after their round by cleaning clubs, delivering them to their cars as needed and checking in the golf carts.
  • Be knowledgeable and promote events at the Club, course conditions, events in progress, and any information that will be helpful to the Member/Guest, allowing them to enjoy the Club amenities and activities.
  • Maintain club storage areas and cart barn in a clean and orderly manner with clubs (rental, member, etc.), equipment, etc. and in proper areas. Report any damage to clubs or equipment immediately to Golf Shop.
  • Maintain the practice areas so they are set-up and continually supplied (i.e., range balls, etc.) and in order for daily usage.
  • Maintain area outside pro shop, parking lot, etc. so that it is uncongested, neat and free of debris at all times.
  • Assist and coordinate services with other golf operations staff such as range attendants, cart attendants, marshals/starters, etc. to ensure seamless and efficient service to Members/Guests takes place.
  • Ensure daily assignments are completed in their respective areas, to meet Club standards (i.e., orderly/organized work areas, straighten/arrange entry area, straightening/stocking of golf shop, etc.).
  • Assist fellow Employees, Members/Guests to ensure delivery of the Three Steps of Service without being directed. Be aware of team members and the environment and participate as a member of the team.
  • Notify management of Member/Guest complaints at the time they occur. Practice good service recovery by rectifying any complaints as soon as possible.
  • Must be able to interact with Members/Guests professionally, helping them with changes and last minute requests as needed.

All the other stuff we do:

  • Because of the fluctuating demands of the companys operation, it may be necessary that each Employee Partner perform a multitude of different functions therefore, as an essential part of your position, you will be expected to help others when the occasion arises, just as other Employee Partners are expected to help you. Accordingly, you may be expected to perform other tasks as needed or as directed.
  • Adhere to all of the various company, club and department written mandatory standards of operations, policies and procedures, manuals, memos, oral instructions, etc., all of which go to make up the essential functions of the job.
  • Demonstrate good teamwork.
  • Communicate effectively with proper grammar.
  • Work well under pressure, coordinating multiple tasks at any given time
  • Focus attention on detail.
  • Maintain good conduct and safe working habits while in all areas of the Club and assure that others are acting safely.
  • Attend daily line-up and participate as requested.
  • Wear a clean and neat uniform that follows ClubCorp and your property uniform standards daily.
  • A high school diploma, GED, or equivalent, is required.
  • Customer service experience. Basic Golf Knowledge and Etiquette Required.
  • You can be trusted to maintain confidentiality of all proprietary Company information and sensitive employee matters, except as expressly authorized by the Company.
  • You always perform at the highest level of ethical work standards.
  • You are comfortable working in both indoor and outdoor environments with frequent exposure to extreme hot or cold temperatures and humidity.

Apply Now

208420
https://ecwl.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_3001/requisitions/job/208420