Private Events Director- City Club Los Angeles – Los Angeles, California 210683

Apply Now

Private Events Director

City Club LA is the premier private business club of downtown Los Angeles. City Club is the place where diverse community and business leaders come to connect, network, and do business. Truly unrivaled among LA wedding and event locations, City Club LA offers rich tradition with the distinguished experience only a private club can provide. You will join elite Employees dedicated to delivering top-quality service to your Members and working together to tackle any challenge. Thrive in a community environment where you get to know the Members you serve and build important connections throughout your club’s community. Become a part of the extended ClubCorp family and enjoy the perks of working with the best. 

The Private Events Director is responsible for the selling, planning, and coordinating of all aspects of private event and meeting functions held within the Club. They prepare a quarterly game plan and are responsible for achieving their budgeted sales plan. The Private Events Director fosters relationships with Members, individuals, and corporations who book events so as to maintain a catalog of repeat business while prospecting for new events. Additionally, they will promote the Club locally via bridal shows and other public events, which heighten awareness within the community.

Responsibilities:

  • Generating a definitive sales and marketing plan to achieve departmental revenue goals
  • Responsible for selling all private functions, including meeting with the clients to determine needs, meeting those needs, and exceeding their expectations through detailed communication
  • Networking inside and outside the Club to obtain “leads” and build relationships with new and existing clients
  • Provided accurate forecasting of private event sales to properly execute the Club’s business plan
  • Ensure all services administered to Club Members and their guests are consistent with expected level of service
  • Attendance at all required Food and Beverage Meetings, Employee Partner Meetings, and Department Head Meetings scheduled both within the Club and outside the Club
  • Work with the Executive Chef and Service Director to establish profitable and competitive private event menus that meet clients’ needs
  • Professional appearance maintained by self and all private event personnel
  • Work closely with the Membership Department in obtaining information on new Members and their needs through New Member telephone calls
  • Participate in New Member Connect and 12-month Retention Strategy programs

Ideal candidates will be high-energy, focused leaders, who are detail-oriented, extremely organized, and thoroughly enjoy working in a team environment. If you are a sales Rockstar who is proactive and creative in lead generation, well connected in the industry, savvy when it comes to marketing strategies and social media, and have a passion for creating long-lasting memories for members and guests, this will be a great opportunity for you. 

Job Requirements:

  • Four years experience as a Catering/Private Events Director within fine dining or upscale private dining establishment
  • Solid understanding of banquet revenue generation
  • Proven track record of sales performance along with marketing/prospecting programs that drive event revenue
  • Proven ability in leadership, communication, and negotiating skills
  • Creative menu development skills
  • High energy and outgoing personality
  • Organizational skills and attention to detail
  • Must be proficient in Microsoft Office Suite, Word, and Excel
  • Diplomatic team player able to foster relationships with Members, Employee Partners, and guests

Apply Now

210683
https://ecwl.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_3001/requisitions/job/210683

Runner Food- City Club Los Angeles – Los Angeles, California 210321

Apply Now

Food Runner

Act as a liaison between the line and service staff. Responsible for expediting all orders in a timely manner ensuring order accuracy. Transport food from kitchen to dining room, as needed, to provide quality service. Work with other Club Departments to ensure Member and Guest satisfaction. Consistently display the Three Steps of Service at all opportunities to provide excellent service.

This position reports directly to the FB Director/Service Director with indirect reporting to the Captains, Servers, and Chef.

Day to Day:

  • Maintain ClubCorp service standards as outlined in the FB Service training program at high standards.
  • Ensure all plates are prepared according to the tickets with any special instructions completed. Adhere to ticket time standards and expectations.
  • Ensure the plate presentation meets standards and expectations, such as garnish, clean etc. Verify all accompanying extras, such as sauces, are correct according to the order specifications.
  • Restock the window with plates, bowls, soup spoons, steak knives, liners, to go materials, etc. that are used to efficiently provide the tools required by the service staff to fulfill the service requirements.
  • Prepare trays with orders by correct seat numbers.
  • Assist the team responsible for clearing and resetting all tables promptly and efficiently.
  • Clean and maintain designated work areas.
  • Assist service and banquet staff as needed.
  • Assist fellow Employees, Members and guests to ensure delivery of the Three Steps of Service without being directed. Be aware of team members and the environment and participate as a member of the team.
  • Notify management of Member/Guest complaints at the time they occur. Practice good service recovery by rectifying any complaints as soon as possible.
  • Must be able to interact with Members/Guests professionally, helping them with changes and last minute requests as needed.

All the other stuff we do:

  • Because of the fluctuating demands of the companys operation, it may be necessary that each Employee Partner perform a multitude of different functions therefore, as an essential part of your position, you will be expected to help others when the occasion arises, just as other Employee Partners are expected to help you. Accordingly, you may be expected to perform other tasks as needed or as directed.
  • Adhere to all of the various company, club and department written mandatory standards of operations, policies and procedures, manuals, memos, oral instructions, etc., all of which go to make up the essential functions of the job.
  • Be able to follow instructions well, multi-task and work at an efficient pace to keep up with business needs.
  • Responsible for maintaining good conduct and safe working habits while in all areas and assure that others are acting safely.
  • Attend daily line-up and participate as requested.
  • Wear a clean and neat uniform that follows ClubCorp and your property uniform standards daily.
  • A high school diploma preferred.
  • Ability to communicate and follow instructions.
  • You are comfortable working in both indoor and occasional outdoor environments.

Apply Now

210321
https://ecwl.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_3001/requisitions/job/210321

Bar Staff/Barback- City Club Los Angeles – Los Angeles, California 209673

Apply Now

Bar Staff/Barback

 

Assists Bartenders by keeping bar areas clean andstocked and providing necessary support to ensure prompt and friendly service.

Duties Responsibilities

  • Emptying trash cans
  • Collecting dirty glasses
  • Wiping down the bar counter
  • Fetching clean towels
  • Stocking ice for all the wells
  • Bringing out clean glassware
  • Cutting fruit and garnishes for drinks
  • Stocking juice, liquor, beer, and wine
  • Changing out kegs

 

Requirements

  • Excellent customer service skills and able to work a flexible schedule including rotating shifts
  • Pleasant and helpful personality
  • Must be able to pass a drug test and background check
  • Must be able to read, write and speak English
  • Able to be on your feet for long periods of time
  • High School degree or equivalent

Apply Now

209673
https://ecwl.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_3001/requisitions/job/209673

Server- City Club Los Angeles – Los Angeles, California 209492

Apply Now

Server

Responsible for providing food and beverage STAR Service to Members and Guests while consistently displaying the Three Steps of Service at every opportunity. Work closely and coordinate with other team members to ensure Member/Guest satisfaction and retention.

This position reports directly to the FB Director, Service Director, and Banquet Manager with indirect reporting to the Private Events Director, Captain, and General Manager.

Day to Day:

  • Maintain ClubCorp service standards as outlined in the FB Service training program(s) at high standards
  • Responsible for food and beverage service to Members and guests, adhering to the ClubCorp standards of service.
  • Complete and comprehensive knowledge of the a la carte menu is mandatory, including daily features and specials that may not be available directly on the menu.
  • Accurately execute Member/Guest orders and requests in an attentive and timely fashion.
  • Know Member names and greet them promptly while providing a warm welcome making them feel at home.
  • Ensure daily assignments and side work is complete in respective areas to meet Club standards. Consistantly sanitize work areas, refill/stock containers and supplies, etc.).
  • Assist fellow Employees, Members and guests to ensure delivery of the Three Steps of Service without being directed. Be aware of team members and the environment and participate as a member of the team.
  • Notify management of Member/Guest complaints at the time they occur. Practice good service recovery by rectifying any complaints as soon as possible.
  • Complete additional duties as assigned by the FB Director, Service Director, Private Events Director, etc.
  • Possess clear knowledge of all various liquors, beer and wines available at the Club.
  • Must be able to interact with Members/Guests professionally, helping them with changes and last minute requests as needed.

All the other stuff we do:

  • Because of the fluctuating demands of the companys operation, it may be necessary that each Employee Partner perform a multitude of different functions therefore, as an essential part of your position, you will be expected to help others when the occasion arises, just as other Employee Partners are expected to help you. Accordingly, you may be expected to perform other tasks as needed or as directed.
  • Adhere to all of the various company, club and department written mandatory standards of operations, policies and procedures, manuals, memos, oral instructions, etc., all of which go to make up the essential functions of the job.
  • Responsible for maintaining good conduct and safe working habits while in all areas and assure that others are acting safely.
  • Follow all service department, club and corporate guidelines and policies as instructed by supervisor, policies and manuals.
  • Attend all Service Training Meetings as requested.
  • Attend daily line-up and participate as requested.
  • Wear a clean and neat uniform that follows ClubCorp and your property uniform standards daily
  • A high school diploma preferred.
  • Previous Food and Beverage experience preferred.
  • Food Handler and Alcohol Server Certifications as required by State and City.
  • You have completed FB Service Training.
  • Excellent communication skills and articulate speech.
  • Ability to communicate and follow instructions.
  • You are comfortable working in both indoor and occasional outdoor environments.

Apply Now

209492
https://ecwl.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_3001/requisitions/job/209492

Bartender- City Club Los Angeles – Los Angeles, California 209425

Apply Now

Bartender

Responsible for beverage control, accurate pouring of product, general cleanliness of bar, and providing a quality of service that meets Members expectations. Consistently display the Three Steps of Service at all opportunities to provide service.

This position reports directly to the FB Director/Service Director with indirect reporting to the General Manager and Private Events Director.

Day to Day:

  • Maintain ClubCorp service standards as outlined in the FB Service training program at high standards.
  • Prepare set-up appropriately at start of shift (i.e., put bottles out, set up garnish tray, check and stock juices, stock glassware, fill ice bin).
  • Consistently check bar area for cleanliness and ensure that all necessary items are in place.
  • Ensure that all liquor items are stocked and ready to use. Responsible for liquor control and accurate pouring of product.
  • Possess clear knowledge of all various liquors, beer, and wines available at the Club.
  • Assist with the service of food and beverage to the Members and guests at the bar, adhering to the ClubCorp standards of service.
  • Maintain comprehensive knowledge of the a la carte menu, including daily features and specials that may not be available directly on the menu.
  • Accurately execute Member/guest orders and requests in a timely fashion.
  • Know Members names and greet them promptly in a manner to provide a warm welcome and making them feel at home.
  • Ensure daily assignments and side work is complete in respective areas to meet Club standards (i.e., orderly/organized work areas, consistently sanitize work areas, refill/stock containers and supplies, etc.).
  • Assist fellow Employees, Members and guests to ensure delivery of the Three Steps Service without being directed. Be aware of team members and the environment and participate as a member of the team.
  • Notify management of Member/Guest complaints at the time they occur. Practice good service recovery by rectifying any complaints as soon as possible.
  • Complete additional duties as assigned periodically by the FB Director, Service Director, Private Events Director, etc.

All the other stuff we do:

  • Because of the fluctuating demands of the companys operation, it may be necessary that each Employee Partner perform a multitude of different functions therefore, as an essential part of your position, you will be expected to help others when the occasion arises, just as other Employee Partners are expected to help you. Accordingly, you may be expected to perform other tasks as needed or as directed.
  • Adhere to all of the various company, club and department written mandatory standards of operations, policies and procedures, manuals, memos, oral instructions, etc., all of which go to make up the essential functions of the job.
  • Demonstrate good teamwork.
  • Work well under pressure, coordinating multiple tasks at any given time
  • Responsible for attendance at all Service Training Meetings as requested.
  • Maintain good conduct and safe working habits while in all areas of the Club and assure that others are acting safely.
  • Attend daily line-up and participate as requested.
  • Wear a clean and neat uniform that follows ClubCorp and your property uniform standards daily.
  • A high school diploma preferred.
  • Previous Food and Beverage experience preferred.
  • Alcohol and food safety awareness certificate.
  • Excellent communication skills and articulate speech. Ability to follow instructions well.
  • You always perform at the highest level of ethical work standards.
  • You are comfortable working in both indoor and occasional outdoor environments.

Apply Now

209425
https://ecwl.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_3001/requisitions/job/209425

ClubLife Concierge- City Club Los Angeles – Los Angeles, California 209427

Apply Now

ClubLife Concierge

Sums up your new Role:

The ClubLife Concierge will play an integral part on the Member Experience Team supporting project work and goals. Creating remarkable experiences for our Club Members before, during, and after every visit. What we prioritize as Warm Welcome, Magic Moments, and Fond Farewells

  • Communications &ndash Communicate ClubLife through all channels, and take care of members needs as it relates to reservations, inquiries, preferences, etc.
  • Programming &ndash Speak to members on various topics and promote Member events, gatherings, facilities, services, and experiences
  • Member Engagement &ndash Relationship and report building with members and guests. Responsible for key ClubLife project work, i.e., execution of Birthday campaigns, reservations follow-up, invitation to signature events, etc.
  • New Member Onboarding &ndash Key focus on name recognition and connection with Warm Welcomes and Fond Farewells

Day to Day:

  • Direct Members and Guest to their destinations within the Club, provide business and concierge services to our Members, and be proactive in creating Magic Moments
  • Inform Members and guests of Club services, features, upcoming events, room locations, and amenities both in person and over the phone
  • Assist Members in providing information for and scheduling appointments and reservations for Club programs and services in accordance with Club standards
  • Maintain the lobby, front entrance, workstation, and other surrounding areas clean and free of debris. Ensure supplies that may be needed by Members/Guests are stocked such as pens, notepads, etc.
  • Accommodate Member and guest requests for business services, including but not limited to faxing, copying, mailing, and other concierge services, owning the request from start to finish
  • Assist Member Experience initiatives such as, but not limited to, Club Newsletter, Message on hold and the website calendar and various other projects including event announcements, outbound calls to Members other marketing collateral to promote Member Services at the Club, always keeping materials current
  • Seat guests

All the other stuff we do:

  • Adhere to all company, club, and department standards of operations, policies, and procedures whether written or verbal
  • Conduct ourselves professionally and respectfully
  • Work safely
  • Attend daily line-up and participate as requested
  • Take pride in our appearance by arriving to work in a clean and neat uniform and properly groomed according to Club standards
  • We are open, flexible, and adaptable to take care of our Members and Guest changing needs
  • Understand service recovery procedures for Member/Guests
  • Notify GM and/or department head(s) of Member/Guest complaints. Rectify by using service recovery procedures as soon as possible
  • We are ready to assume different responsibilities as needed and requested as an essential part of our jobs

About you:

  • Minimum of one-year experience in hospitality business or a similar role
  • Service oriented mindset and be capable of making every guest feel valued
  • A &lsquopeople person with a can-do attitude and willingness to go above and beyond to deliver an exceptional Member experience
  • Strong communication skills verbal, written, phone, text, and social media communications
  • Work well under pressure, coordinating multiple tasks at any given time
  • Strong organizational skills and attention to detail
  • Positive phone demeanor
  • Exceptional listing skills
  • Competent working with Microsoft Office Suite, including Word, Outlook, and Excel
  • Adaptable to new technology
  • Positive attitude and be willing to work as part of a team
  • A multi-tasker, prioritizing time effectively

Apply Now

209427
https://ecwl.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_3001/requisitions/job/209427

Line Cook- City Club Los Angeles – Los Angeles, California 209196

Apply Now

Cook

The Cook is responsible for ensuring the highest quality of culinary services for our Members and guests. They supports a la carte and private event food production while maintaining consistent food preparation and plate presentation for a la carte venues and catered events. The Cook also helps to ensure the safety of fellow Employee Partners.

Responsibilities

  • Maintains clean and safe work environment
  • Assists the Executive Chef and Sous Chef’s with any task requested

Job Qualifications

  • Prior experience as a Cook required
  • Working knowledge of broiler, pantry and saut stations
  • Diplomatic team player able to foster relationships with Members, Employee Partners and Guests
  • Possesses a passion for exceeding Member expectations and a commitment to excellence
  • Providing the highest quality Member and guest experience

(Internal Candidates should be ServSafe certified)

Apply Now

209196
https://ecwl.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_3001/requisitions/job/209196

Lead Server- City Club Los Angeles – Los Angeles, California 209088

Apply Now

Server (Lead)

Responsible for providing food and beverage STAR Service to Members and Guests while consistently displaying the Three Steps of Service at every opportunity. Work closely and coordinate with other team members to ensure Member/Guest satisfaction and retention.

This position reports directly to the FB Director, Service Director, and Banquet Manager with indirect reporting to the Private Events Director, Captain, and General Manager.

Day to Day:

  • Maintain ClubCorp service standards as outlined in the FB Service training program(s) at high standards
  • Responsible for food and beverage service to Members and guests, adhering to the ClubCorp standards of service.
  • Complete and comprehensive knowledge of the a la carte menu is mandatory, including daily features and specials that may not be available directly on the menu.
  • Accurately execute Member/Guest orders and requests in an attentive and timely fashion.
  • Know Member names and greet them promptly while providing a warm welcome making them feel at home.
  • Ensure daily assignments and side work is complete in respective areas to meet Club standards. Consistently sanitize work areas, refill/stock containers and supplies, etc.
  • Assist fellow Employees, Members and guests to ensure delivery of the Three Steps of Service without being directed. Be aware of team members and the environment and participate as a member of the team.
  • Notify management of Member/Guest complaints at the time they occur. Practice good service recovery by rectifying any complaints as soon as possible.
  • Complete additional duties as assigned by the FB Director, Service Director, Private Events Director, etc.
  • Possess clear knowledge of all various liquors, beer and wines available at the Club.
  • Must be able to interact with Members/Guests professionally, helping them with changes and last minute requests as needed.

All the other stuff we do:

  • Because of the fluctuating demands of the companys operation, it may be necessary that each Employee Partner perform a multitude of different functions therefore, as an essential part of your position, you will be expected to help others when the occasion arises, just as other Employee Partners are expected to help you. Accordingly, you may be expected to perform other tasks as needed or as directed.
  • Adhere to all of the various company, club and department written mandatory standards of operations, policies and procedures, manuals, memos, oral instructions, etc., all of which go to make up the essential functions of the job.
  • Responsible for maintaining good conduct and safe working habits while in all areas and assure that others are acting safely.
  • Follow all service department, club and corporate guidelines and policies as instructed by supervisor, policies and manuals.
  • Attend all Service Training Meetings as requested.
  • Attend daily line-up and participate as requested.
  • Wear a clean and neat uniform that follows ClubCorp and your property uniform standards daily
  • A high school diploma preferred.
  • Previous Food and Beverage experience preferred.
  • Food Handler and Alcohol Server Certifications as required by State and City.
  • You have completed FB Service Training.
  • Excellent communication skills and articulate speech.
  • Ability to communicate and follow instructions.
  • You are comfortable working in both indoor and occasional outdoor environments.

Apply Now

209088
https://ecwl.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_3001/requisitions/job/209088

Member Experience Coordinator- City Club Los Angeles – Los Angeles, California 209089

Apply Now

Member Experience Coordinator

Sums up your new Role:

The Member Experience Coordinator will play an integral part on the Member Experience Team supporting project work and goals. Creating remarkable experiences for our Club Members before, during and after every visit. What we prioritize as Warm Welcome, Magic Moments, and Fond Farewells.

  • Communications &ndash Communicate ClubLife through all channels, and take care of members needs as it relates to reservations, inquiries, preferences, etc.
  • Programming &ndash Speak to members on various topics and promote Member events, gatherings, facilities, services, and experiences
  • Member Engagement &ndash Relationship and report building with members and guests. Responsible for key ClubLife project work, i.e., execution of Birthday campaigns, reservations follow-up, invitation to signature events etc.
  • New Member Onboarding &ndash Key focus on name recognition and connection with Welcoming New Members to the Club

Day to Day:

  • Event registration confirmations
  • Set up for Member check-in i.e.
    • Name Badges
    • Welcome Signs
  • Event set up of d&eacutecor or warm welcomes
  • Thank you cards to speakers
  • Photos of event
  • New Member welcome calls | &lsquowarm welcome | invitation to New Member Facebook group
  • Social Media
    • Responding to posts
    • Creating copy
    • Verifying event calendar accurate on Facebook page
  • Members First updates to events and registration
  • Update in Club marketing i.e., Posters, table tents, enplug etc
  • Support ARMI calls or data entry in Tableau
  • Support in completion of New Member data entry and follow-up
  • Running Member Birthday/Anniversary list for engagement
  • Support in processing Resignations and follow up
  • Define Magic Moments and execute within the Club
  • Write personalized postcards to invite members to events
  • Work with department heads to identify, complete, and implement one unified annual Club calendar of Member events
  • Function as the Club representative on various Member committees

All the other stuff we do:

  • Adhere to all company, club and department standards of operations, policies, and procedures whether written or verbal
  • Conduct ourselves professionally and respectfully
  • Work safely
  • Attend daily line-up and participate as requested
  • Take pride in our appearance by arriving to work in a clean and neat uniform and properly groomed according to Club standards
  • We are open, flexible, and adaptable to take care of our Members and Guest changing needs
  • Understand service recovery procedures for Member/Guests
  • Notify GM and/or department head(s) of Member/Guest complaints. Rectify by using service recovery procedures as soon as possible
  • We are ready to assume different responsibilities as needed and requested as an essential part of our jobs

About you:

  • Minimum of one-year experience in hospitality business or a similar role
  • Service oriented mindset making every guest feel valued
  • Strong communication skills verbal, written, phone, text, and social media communications
  • Work well under pressure, coordinating multiple tasks at any given time
  • Strong organizational skills and attention to detail
  • Positive phone demeanor
  • Advanced working with Microsoft Office Suite, including Word, Outlook, and Excel
  • Positive attitude and be willing to work as part of a team

Apply Now

209089
https://ecwl.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_3001/requisitions/job/209089