Server – Citrus Club – Orlando, Florida 162998

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Server

The Server is responsible for providing exceptional food and beverage service to Members and guests, thus ensuring satisfaction and Member retention. They are responsible for greeting Members and guests promptly while always exhibiting a high level of hospitality. Servers must have a passion for hospitality and Member satisfaction.

Responsibilities Continued

  • Maintain ClubCorp service standards as outlined in the Hospitality First training program
  • Complete and comprehensive knowledge of the menu and various liquors, beer, and wines available by the Club
  • Accurately execute Member and guest orders and requests in a timely fashion
  • Consistently display the Steps of Service at all opportunities to Members and guest

Job Qualifications

– Previous food and beverage server experience preferred

– High School Diploma preferred

Citrus Club

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Repres Member Serv – F and B – Citrus Club – Orlando, Florida 162259

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Provide the Warm Welcome and Fond Farewell to all Members
and Guests. Answer phones, direct Members and Guest to their destinations
within the club, provide business and concierge services to our Members. Inform
members and guests of Club services, features, upcoming events, room locations
and amenities.

Responsibilities:              

1. Because of the fluctuating demands of the Club’s
operation, it may be necessary that each Employee perform a multitude of
different functions; therefore, as an essential part of your job, you will be
expected to help others when the occasion arises, just as other Employees are
expected to help you. Accordingly, you may be expected to perform other tasks
as needed or as directed.

2. Adhere to all of the various mandatory standards of
operations, policies and procedures, manuals, memos, oral instructions, etc…all
of which go to make up the essential functions of the job

3. Answer telephone promptly and courteously within 3 rings,
take reservations, direct calls to appropriate areas, and/or take messages
and/or deliver messages as necessary.

4. Greet and direct Members and their guests to their club
destinations

5. Converse with Members and Guest. Be outgoing and
friendly, and act as an extension of the Membership Department in obtaining
prospective member referrals.

6. Prepare reservation sheets for dining room. Verify all
Member numbers and Associate Club Members, pull Red Star/MemberPride info on
all Members and provide to appropriate Departments for follow-up.

7. Be knowledgeable of the following:

-All Club services, hours of operation, amenities

-All Club technology features

-Directions to and from the Club

-Guest policies

-Basic Membership information including how to describe and
define the club

-Club food concepts, dress code, ambiance

-Local events, attractions, holiday schedules, access to
services outside the club, ticket availability, notary services, etc…     

-All Corporate Offerings and Websites

-All upcoming Member events including theme, current
availability, price


Requirements:
One year experience as receptionists, PBX operator, Administrative role, concierge or customer service agent

Citrus Club

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Director Service Assistant – Citrus Club – Orlando, Florida 161017

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Assistant Service Director

The Assistant Service Director is responsible for training service staff. Assists in the profitability of the Service Department, in coordination with high Member satisfaction, high Member usage, innovative menus, programs and events. Must maintain high quality standards in service, food production, presentation, beverage quality, and sanitation procedures. Also responsible for supervision, development, and training of all F&B personnel in order to maintain a high level of service as well as ensure that the club adheres to the standards that have been set forth by the club.

Responsible for hiring, supervising, developing and disciplining all F&B Service personnel in accordance with Club procedures. Conducts yearly performance reviews and assists in designing Performance Management for employee development plans.

Assists Service Director in ensuring labor controls in ADP are in place and assisting with the weekly schedule of the service staff.

Implements and conducts daily service line ups along with Service Director, assists in monthly service training meetings and special training sessions when needed.

Stays current with changes in the marketplace and Member preferences by attending seminars, reading trade magazines and reviewing Member surveys. Attends Member Food & Beverage committee meetings.

Works with department heads to ensure Member satisfaction through programming, pricing and promotions as well as compliance with the club’s standards of operation and training.

Responsible for coordinating and carrying out all member / private events with the Private Events Director

Job Requirements

– High School diploma or equivalent required.

– College degree preferred.

– 4 years preferred or 1 years required as captain/supervisor.

– Able to work at a rapid pace while maintaining attention to detail, able to handle more than one task at a time.

– Good supervisory, teaching, motivational and time management skills required.

– Good communication and promotional skills required.

– Must be friendly, outgoing, considerate, patient, respectful of others and enthusiastic.

– Must be flexible and able to adjust to change to meet the needs of the Club and the Members.

– (Internal candidates should be STAR Service certified and STAR Coach Certified. A working knowledge of ClubCater, Aloha and Kronos are a plus.)

Citrus Club

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Line Cook – Citrus Club – Orlando, Florida 149699

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Cook

The Cook is responsible for ensuring the highest quality of culinary services for our Members and guests. They supports a la carte and private event food production while maintaining consistent food preparation and plate presentation for a la carte venues and catered events. The Cook also helps to ensure the safety of fellow Employee Partners.

Responsibilities

  • Maintains clean and safe work environment
  • Assists the Executive Chef and Sous Chef’s with any task requested

Job Qualifications

– Prior experience as a Cook required

– Working knowledge of broiler, pantry and saut stations

– Diplomatic team player able to foster relationships with Members, Employee Partners and Guests

– Possesses a passion for exceeding Member expectations and a commitment to excellence

– Providing the highest quality Member and guest experience
(Internal Candidates should be ServSafe certified)

Citrus Club

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Attendant Ath Lock Room – Citrus Club – Orlando, Florida 152419

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athletic locker room attendant


Responsibilities:
• Maintain cleanliness and organization on the interior of the club
• Assist with service to the members and guests, when required
• Daily completion of any itemized checklist of cleaning responsibilities as set forth by the Fitness Director
• Maintain friendly and helpful attitude to all club staff, members and guests
Benefits:
• Schedule flexibility
• Exciting team environment
• Free access to fitness equipment when not working
• Medical/Dental/Vision benefit options to all full-time staff after 90 days
Responsible for providing the highest level of professionalism and customer service for our Members/Guests.

Responsible for maintaining the cleanliness of the fitness center to include locker rooms, restrooms, fitness floor, spa/salon rooms, and anywhere else in the fitness facility as needed.
Checklist items to include:
• Vacuuming locker rooms
• Dusting
• Mopping locker rooms, steam room, and fitness floor mat
• Cleaning showers
• Maintaining mirrors
• Stocking locker room with personal care items
• Keeping up with laundry as needed
• Assist in housekeeping as needed

Be knowledgeable of Club services, features, upcoming events and specials. Assist fellow Employee Partners, Members and guests to ensure delivery of the 3 steps of service without being directed. Be aware of team members and the environment and participate as a member of the team.

$13.00/hour!  Benefits available for FT employees after 90 days.

Job Requirements

– Customer service experience. 

– High school diploma, GED or equivalent required.

 

Citrus Club

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