Staff Tennis Shop – Marsh Creek Country Club – Saint Augustine, Florida 161882

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Tennis Shop Staff

The Tennis Pro Shop Staff is responsible for promoting the game of tennis and the club while providing the Three Steps of Service to the Members and guests of the club. Responsible for providing quality service, and assisting with the tennis shop operations.

Responsibilities

  • Responsible for efficient and friendly customer service throughout the pro shop, accurately ringing up charges at the register and properly checking in all tennis players prior to play. This also includes proper cash handling procedures as well as making sure that all standards of operations are being met.
  • Respond to inquiries, lessons and court reservations for Members and guests both in person and on the phone. Converse with Members and guests in a friendly manner. Focus your attention on Members and guests needs and remain calm, professional and courteous at all times, even when under pressure.
  • Take care of returned merchandise and issuing proper credit to customer.
  • Help keep tennis shop neat and clean at all times, sell merchandise.
  • Perform close of business functions following guidelines and procedures established by the Club.
  • Assist fellow Employee Partners, Members and guests to ensure delivery of the 3 steps of service without being directed. Be aware of team members and the environment and participate as a member of the team.
  • Notify supervisor of Member/Guest complaints at the time they occur. Rectify, practicing service recover, any complaints as soon as possible.
  • Must be able to interact with Members/Guests professionally, helping them with changes and last minute requests as needed.

Job Qualifications

– Customer service experience

– Basic Tennis Knowledge Required

– High school diploma, GED, or equivalent required

Marsh Creek Country Club

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Maintenance Course – Marsh Creek Country Club – Saint Augustine, Florida 160977

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Golf Course Maintenance/Laborer

The Golf Course Maintenance and Laborer position works on the diverse range of activities involved in golf course maintenance and construction. They are responsible for semi-skilled grounds construction and maintenance work, and performs related tasks as required.

Responsibilities

  • Operates powered equipment in mowing golf course putting greens, aprons, tees, and rough
  • Operates edgers and trimmers
  • Grades and prepares a soil plant bed, lays sod, plants, vegetative material, and pulls weeds in bed
  • Changes cups and tee markers
  • Maintains Ball washers, water hazards, and bunkers
  • Operates light equipment in hauling materials and removing debris
  • Trims trees, prunes shrubbery, and cultivates shrubs and flowers
  • Assists in construction of new greens, tees, and fairways by grading, preparing soil and planting

Job Requirements

– 1 year experience in landscaping maintenance

– Able to understand and follow detailed written and oral instruction

– Local candidates only as this position does not offer relocation

– Must be able to work weekends and holidays

Marsh Creek Country Club

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Maintenance House – Marsh Creek Country Club – Saint Augustine, Florida 161082

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House Maintenance

The House Maintenance position is responsible for maintaining the clubhouses in excellent condition through regular maintenance and expedient repair.

Maintain an aesthetically desirable and safe club environment, which meets the expectations the GM, Department Heads and Club Members.

Responsibilities

  • Perform facility maintenance and housekeeping repairs including, but not limited to: electrical, plumbing, HVAC systems, building equipment, carpentry, special projects, and other related areas

Job Requirements

– 3 years in the general maintenance field

– Must be able to multi-task and complete tasks/projects in an efficient and timely manner

– Must be able to work any day of the week based upon club needs and activity

– High School Diploma Required

– Certifications in HVAC, Electrical and Plumbing a plus

– Indoor and outdoor environment

Marsh Creek Country Club

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Host Staff – Marsh Creek Country Club – Saint Augustine, Florida 160437

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Host Staff

The Host staff is responsible for creating the first and last impressions of the Club experience for Members and guests as they are greeted and seated. They are responsible for maintaining an orderly work area and assisting with other staff positions, such as Member Services Representative duties, as requested.

Responsibilities

  • Converse with Members and guests in an outgoing and friendly manner
  • Focused attention to Members and guests needs
  • Remaining calm, professional, and courteous at all times
  • Assist the service staff as needed, adhering to the ClubCorp standards of service

Job Requirements

– Previous hosting experience preferred

– Previous experience in service industry preferred

– Ability to work a telephone system

– High school diploma or equivalent required

Marsh Creek Country Club

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Maintenance Court – Marsh Creek Country Club – Saint Augustine, Florida 157798

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Tennis Court Maintenance

The Tennis Maintenance is responsible for the the operation of the Racquet Club maintenance department including cleaning and repairs.

Responsibilities include:

  • Will assist facilities maintenance director maintaining and repairing air conditioning units and assist in other electrical needs of the Racquet Club.
  • Ensure compliance with all safety regulations, federal laws and club policies.
  • Walk through and inspection of all Racquet Club areas on a daily basis.
  • All other duties assigned by Department Head, Facilities Maintenance Director, General Manager or higher authority. Job Qualifications

Job Qualifications

:

– 2 years experience in facilities maintenance required

– High school diploma or equivalent

Marsh Creek Country Club

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Assistant Service Manager – Marsh Creek Country Club – Saint Augustine, Florida 150499

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Assistant Service Manager

The Service Manager assists the Service Director in overseeing day-to-day operations including casual and fine dining, private events and bartending operations. This employee partner supervises set-ups, breakdowns, staffing levels and quality of service while maintaining Food and Beverage financial goals.

The Service Manager coordinates with the Member Relations Director, the Private Events Director and the event host to ensure that all events are well organized and that the expectations of the Member/host are exceeded.

Job Requirements

– Three years experience as a server, floor or bartending supervisor in a la carte/private dining service.

– High-energy, outgoing personality with strong professional interpersonal communication skills.

– Proven track record of team leadership and motivation skills.

– Attention to set up and service details are a must.

– Diplomatic team player able to foster relationships with Members, Employee Partners and guests.

– Possesses a passion for exceeding Member expectations and a commitment to excellence that results in providing the highest quality Member and guest experience.

– (Internal candidates should be STAR Service certified and STAR Coach Certified. A working knowledge of ClubCater, Aloha and Kronos are a plus.)

Marsh Creek Country Club

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Server – Marsh Creek Country Club – Saint Augustine, Florida 149481

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Server

The Server is responsible for providing exceptional food and beverage service to Members and guests, thus ensuring satisfaction and Member retention. They are responsible for greeting Members and guests promptly while always exhibiting a high level of hospitality. Servers must have a passion for hospitality and Member satisfaction.

Responsibilities Continued

  • Maintain ClubCorp service standards as outlined in the Hospitality First training program
  • Complete and comprehensive knowledge of the menu and various liquors, beer, and wines available by the Club
  • Accurately execute Member and guest orders and requests in a timely fashion
  • Consistently display the Steps of Service at all opportunities to Members and guest

Job Qualifications

– Previous food and beverage server experience preferred

– High School Diploma preferred
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Marsh Creek Country Club

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