Attendant Outside Services- Santa Rosa Golf Beach Club – Santa Rosa Beach, Florida 210391

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Outside Services Assistant

Responsible for providing the highest level of professionalism and customer service for our Members/Guests by conducting the Golf Operations outside services efficiently.

This position reports directly to the Director of Golf or Head Golf Pro with indirect reporting to other Golf Professionals and Assistants.

Day to Day:

  • Provides Warm Welcomes, Magic Moments and Fond Farewells to all Members/Guests of the Club by smiling, looking the Member/Guest in the eye and greeting them by name as they approach the golf/staging area or within the Golf Shop areas.
  • Assist golfers by loading bags, cleaning clubs and preparing golfers for play ensuring all their needs are met and questions answered. Assist by giving suggestions on proper golf course etiquette.
  • Cleaning and maintain the storage areas and golf cart fleet at all times.
  • Marshal carts in the staging area and assign golf carts to players so the golf carts can be tracked when they are occupied by Members/Guests.
  • Assist golfers after their round by cleaning clubs, delivering them to their cars as needed and checking in the golf carts.
  • Be knowledgeable and promote events at the Club, course conditions, events in progress, and any information that will be helpful to the Member/Guest, allowing them to enjoy the Club amenities and activities.
  • Maintain club storage areas and cart barn in a clean and orderly manner with clubs (rental, member, etc.), equipment, etc. and in proper areas. Report any damage to clubs or equipment immediately to Golf Shop.
  • Maintain the practice areas so they are set-up and continually supplied (i.e., range balls, etc.) and in order for daily usage.
  • Maintain area outside pro shop, parking lot, etc. so that it is uncongested, neat and free of debris at all times.
  • Assist and coordinate services with other golf operations staff such as range attendants, cart attendants, marshals/starters, etc. to ensure seamless and efficient service to Members/Guests takes place.
  • Ensure daily assignments are completed in their respective areas, to meet Club standards (i.e., orderly/organized work areas, straighten/arrange entry area, straightening/stocking of golf shop, etc.).
  • Assist fellow Employees, Members/Guests to ensure delivery of the Three Steps of Service without being directed. Be aware of team members and the environment and participate as a member of the team.
  • Notify management of Member/Guest complaints at the time they occur. Practice good service recovery by rectifying any complaints as soon as possible.
  • Must be able to interact with Members/Guests professionally, helping them with changes and last minute requests as needed.

All the other stuff we do:

  • Because of the fluctuating demands of the companys operation, it may be necessary that each Employee Partner perform a multitude of different functions therefore, as an essential part of your position, you will be expected to help others when the occasion arises, just as other Employee Partners are expected to help you. Accordingly, you may be expected to perform other tasks as needed or as directed.
  • Adhere to all of the various company, club and department written mandatory standards of operations, policies and procedures, manuals, memos, oral instructions, etc., all of which go to make up the essential functions of the job.
  • Demonstrate good teamwork.
  • Communicate effectively with proper grammar.
  • Work well under pressure, coordinating multiple tasks at any given time
  • Focus attention on detail.
  • Maintain good conduct and safe working habits while in all areas of the Club and assure that others are acting safely.
  • Attend daily line-up and participate as requested.
  • Wear a clean and neat uniform that follows ClubCorp and your property uniform standards daily.
  • A high school diploma, GED, or equivalent, is required.
  • Customer service experience. Basic Golf Knowledge and Etiquette Required.
  • You can be trusted to maintain confidentiality of all proprietary Company information and sensitive employee matters, except as expressly authorized by the Company.
  • You always perform at the highest level of ethical work standards.
  • You are comfortable working in both indoor and outdoor environments with frequent exposure to extreme hot or cold temperatures and humidity.

Apply Now

210391
https://ecwl.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_3001/requisitions/job/210391

Executive Sous Chef- Santa Rosa Golf Beach Club – Santa Rosa Beach, Florida 209096

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Under the leadership of the Executive Chef and acting in his/her absence, the Executive Sous Chef is in charge and runs the operation being entrusted with substantive leadership and management responsibilities, including responsibility on a daily basis for planning meals, procurement of food supplies and kitchen equipment, production of meals, supervising and coordinating the work of the kitchen personnel, assuring that food preparation is economical and complying with all ClubCorp quality standards.

The Executive Sous Chef should have a working knowledge of applicable health, sanitation, and licensing ordinances. He/she is also responsible for the profitable operation of the Food Preparation Department. The relationship between the Chef and the Executive Sous Chef is one of shared leadership and, through this developmental assignment, the Executive Sous Chef acquires the knowledge and problem-solving abilities to be promoted to an Executive Chef position.

Reports Directly To: Executive Chef, also works for: FB Director, and General Manager. Other positions reporting to this Supervisor: all kitchen personnel. Directly Supervises: at least two regular Full-time kitchen staff, indirectly supervises: all cooks, prep cooks, and dishwasher/utility employees

Day to Day:

  • Executing the creation of menus and meal planning/production based on forecasted Member and guest counts.
  • Determining budgetary requirements and controlling the expenses relating to food supplies, kitchen equipment and materials.
  • Analyzing food and labor production reports or other records, including menu engineering, for use in supervision and control of expenses.
  • Procurement of food supplies and kitchen equipment, including organization of inventories and participating in actual inventory counts.
  • Analyzing the workplace and implementing policies and ensuring policies are carried out to provide safe workplace practices for employees, including resolving all safe workplace practices issues.
  • Representing the Club in Member interaction including daily table visits, soliciting Member and Guest feedback, working with various committees, and promoting the Club within the community and industry.
  • Interviewing, selecting, and hiring of employees with particular weight being given to the Executive Sous Chefs suggestions and recommendations.
  • Suggestions and recommendations into the training, advancement, and promotion of employees, again with weight being given to the Executive Sous Chefs suggestions and recommendations.
  • Planning, scheduling, and adjusting hours of work and specific responsibilities among employees.
  • Handling and resolving employee complaints and issues.
  • Implementing company policies and supervising to ensure others properly implement and administer company policies, including disciplining employees, substance abuse, firing, etc.
  • Customarily and regularly directing the work of at least two or more other full-time employee partners or their equivalent.
  • Responsible for cleanliness and sanitation of individual work area and kitchen, including equipment, counters, tools, waste areas, etc.
  • Assist fellow Employee Partners, Members, and guests to ensure delivery of the 3 steps of service without being directed. Be aware of team members and the environment and participate as a member of the team.
  • Notify supervisor of Member/Guest complaints at the time they occur. Rectify, practicing service recover, any complaints as soon as possible.
  • Must be able to interact with Members/Guests professionally, helping them with changes and last-minute requests as needed.
  • Partner with fellow Employee Partners to provide the three steps of service (warm welcomes, magic moments, and fond farewells) to all guests.

All the other stuff we do:

  • Because of the fluctuating demands of the companys operation, it may be necessary that each Employee Partner perform a multitude of different functions therefore, as an essential part of your position, you will be expected to help others when the occasion arises, just as other Employee Partners are expected to help you. Accordingly, you may be expected to perform other tasks as needed or as directed.
  • Adhere to all of the various company, club and department written mandatory standards of operations, policies and procedures, manuals, memos, oral instructions, etc., all of which go to make up the essential functions of the job.
  • Be able to multi-task and work at an efficient pace to keep up with business needs.
  • Be able to follow instructions well as directed.
  • Responsible for maintaining good conduct and safe working habits while in all areas, including the kitchen, and assuring that others are acting safely.
  • Attendance at daily line-up and participating as requested.
  • Wearing a CLEAN and neat uniform that follows ClubCorp and your property uniform standards daily.

 

About you:

  • Prefer a minimum of 3-5 years as a Sous Chef
  • High school diploma or equivalent required. College degree preferred.
    Culinary School graduate preferred.
  • Health Sanitation Card pear state requirements
    Foodservice management certification as per state requirements

 

Apply Now

209096
https://ecwl.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_3001/requisitions/job/209096

Line Cook- Santa Rosa Golf Beach Club – Santa Rosa Beach, Florida 208523

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Cook

The Cook is responsible for ensuring the highest quality of culinary services for our Members and guests. They supports a la carte and private event food production while maintaining consistent food preparation and plate presentation for a la carte venues and catered events. The Cook also helps to ensure the safety of fellow Employee Partners.

Responsibilities

  • Maintains clean and safe work environment
  • Assists the Executive Chef and Sous Chef’s with any task requested

Job Qualifications

  • Prior experience as a Cook required
  • Working knowledge of broiler, pantry and saut stations
  • Diplomatic team player able to foster relationships with Members, Employee Partners and Guests
  • Possesses a passion for exceeding Member expectations and a commitment to excellence
  • Providing the highest quality Member and guest experience

(Internal Candidates should be ServSafe certified)

Apply Now

208523
https://ecwl.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_3001/requisitions/job/208523

Busperson- Santa Rosa Golf Beach Club – Santa Rosa Beach, Florida 208519

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Busperson

Responsible for all table maintenance, resetting, room preparation and assistance to the service and banquet staff to ensure the Members/Guests satisfaction. Consistently display the Three Steps of Service at all opportunities.

This position reports directly to the FB Director/Service Director with indirect reporting to the Captains and Servers.

Day to Day:

  • Maintain ClubCorp service standards as outlined in the FB Service training program at high standards.
  • Prepare all bus and other work areas to be presentable and ready for service according to ClubCorp standards.
  • Maintain beverages and ice at acceptable levels.
  • Maintain breads, butters, candles and all other table setting at proper levels.
  • Set up and break down rooms as directed, ensuring proper equipment, linens, and other necessary items are clean and in working order.
  • Clear and reset all tables promptly and efficiently.
  • Clean and maintain designated work areas.
  • Assist service and banquet staff as needed.
  • Assist fellow Employee, Members and guests to ensure delivery of the Three Steps of Service without being directed. Be aware of team members and the environment and participate as a member of the team.
  • Notify management of Member/Guest complaints at the time they occur. Practice good service recovery by rectifying any complaints as soon as possible.
  • Must be able to interact with Members/Guests professionally, helping them with changes and last minute requests as needed.

All the other stuff we do:

  • Because of the fluctuating demands of the companys operation, it may be necessary that each Employee Partner perform a multitude of different functions therefore, as an essential part of your position, you will be expected to help others when the occasion arises, just as other Employee Partners are expected to help you. Accordingly, you may be expected to perform other tasks as needed or as directed.
  • Adhere to all of the various company, club and department written mandatory standards of operations, policies and procedures, manuals, memos, oral instructions, etc., all of which go to make up the essential functions of the job.
  • Demonstrate good teamwork and follow instructions well as directed.
  • Be able to multi-task and work at an efficient pace to keep up with business needs.
  • Maintain good conduct and safe working habits while in all areas of the Club and assure that others are acting safely.
  • Attend daily line-up and participate as requested.
  • Wear a clean and neat uniform that follows ClubCorp and your property uniform standards daily.
  • A high school diploma preferred.
  • Ability to communicate and follow instructions.
  • You are comfortable working at a fast pace in both indoor and outdoor environments.

Apply Now

208519
https://ecwl.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_3001/requisitions/job/208519

Pool Attendant- Santa Rosa Golf Beach Club – Santa Rosa Beach, Florida 208526

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Pool Attendant

The Pool Attendant is responsible for ensuring the safety, cleanliness and providing food and beverage service to Members/Guest ensuring satisfaction, Member retention, and coordinating with the other Club departments as directed.

 

Responsibilities

  • Responsible for the safety of all Members, guests and Employee Partners in and around the swimming pool during posted hours of operation and special events
  • Check in and monitoring Member and guest usage by verifying Membership Cards as applicable
  • Collect and turn in applicable swimming pool revenue, charge slips, etc. on a daily basis following policy and procedures so that there is no delay in processing
  • Maintain the cleanliness of the pool area (ie removal of towels, dishes, etc.) and straighten pool furniture at the beginning of each shift, throughout the day and at the end of each shift so that the safety of the members will be protected and the pool area will maintain its inviting image
  • Responsible for the service of food and beverage to the Members and guests, adhering to the ClubCorp standards of excellence service and Hospitality training
  • Maintain a comprehensive knowledge of the al carte menu is mandatory, including daily features and specials that may not be available directly on the menu, including knowledge of all various liquors, beer and wines available by the Club
  • Accurately execute Member/guest orders and requests in a timely fashion
  • Know Members names and greet them promptly in a manner to provide a warm welcome and making them feel at home
  • Responsible for seeing that daily assignments and side work is completed in their respective areas, to meet Club standards and as communicated in the Star Service FOCUS expectations (ie orderly/organized work areas, consistently sanitary work areas, refill/stock containers and supplies, etc.)
  • Responsible for the completion of additional duties as assigned periodically by the FB Director, Service Director, Private Events Director, etc.
  • Must be able to interact with Members/Guests professionally, helping them with changes and last minute requests as needed
  • Responsible for maintaining good conduct and safe working habits while in all areas and assuring others are acting safely
  • Responsible for attendance at all Service Training Meetings as requested

Job Requirements

  • High school diploma or equivalent preferred.

Apply Now

208526
https://ecwl.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_3001/requisitions/job/208526

Prep Cook- Santa Rosa Golf Beach Club – Santa Rosa Beach, Florida 208525

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Prep cook

The Prep Cook is responsible for ensuring the highest quality of culinary services for our Members and guests. This Employee Partner supports a la carte and private event food production. In addition, s/he maintains consistent food preparation and plate presentation for a la carte venues and catered events. The Cook also maintains a clean and safe work environment at all times of the day, helping to ensure the safety of fellow Employee Partners.

JOB REQUIREMENTS

Prior experience as a Cook required.
Working knowledge of broiler, pantry and saute stations.
Diplomatic team player able to foster relationships with Members, Employee Partners and Guests.
Possesses a passion for exceeding Member expectations and a commitment to excellence. providing the highest quality Member and guest experience.

Apply Now

208525
https://ecwl.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_3001/requisitions/job/208525

Host Staff- Santa Rosa Golf Beach Club – Santa Rosa Beach, Florida 208521

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Host Staff

Responsible for creating the first and last impressions of the Club experience for Members and guests by providing the Three Steps of Service as Members/Guest are greeted and seated. Also responsible for maintaining an orderly work area and assisting with other staff positions, such as Member Services Representative duties, as requested.

This position reports directly to the FB Director/Service Director with indirect reporting to the General Manager and Captains.

Day to Day:

  • Maintain ClubCorp service standards as outlined in the FB Service training program at high standards
  • Know Members names and greet them promptly in a manner to provide a warm welcome and making them feel at home
  • Greet and seat Members and guests promptly in a polite manner while displaying a high quality level of service in a timely manner.
  • Converse with Members and guests in an outgoing and friendly manner. You will be asked to focus your attention on Members and guests needs and remain calm, professional and courteous at all times, even when under pressure.
  • Assist the service staff as needed, adhering to the ClubCorp standards of service.
  • Close out podium at the end of each shift and maintain it in an orderly fashion.
  • Assist in Member Services duties when necessary.
  • Ensure daily assignments and side work is complete in respective areas to meet Club standards (i.e., orderly/organized work areas, consistently sanitize work areas, refill/stock containers and supplies, etc.).
  • Assist fellow Employees, Members and guests to ensure delivery of the Three Steps Service without being directed. Be aware of team members and the environment and participate as a member of the team.
  • Notify management of Member/Guest complaints at the time they occur. Practice good service recovery by rectifying any complaints as soon as possible.
  • Must be able to interact with Members/Guests professionally, helping them with changes and last minute requests as needed.

All the other stuff we do:

  • Because of the fluctuating demands of the companys operation, it may be necessary that each Employee Partner perform a multitude of different functions therefore, as an essential part of your position, you will be expected to help others when the occasion arises, just as other Employee Partners are expected to help you. Accordingly, you may be expected to perform other tasks as needed or as directed.
  • Be knowledgeable of the following, but not limited to:
    -Club hours of operation, services and amenities
    -Guest policies
    -Basic Membership and private event information
    -Club menus, dress code and ambiance
    -Club special events and newsletter
  • Adhere to all of the various company, club and department written mandatory standards of operations, policies and procedures, manuals, memos, oral instructions, etc., all of which go to make up the essential functions of the job.
  • Responsible for maintaining good conduct and safe working habits while in all areas and assuring others are acting safely.
  • Demonstrate good teamwork and follow instructions well as directed.
  • A high school diploma preferred.
  • Previous experience in service industry preferred.
  • Previous experience working a telephone system preferred.
  • Can be trusted to hold all member information strictly confidential.
  • Ability to communicate and follow instructions.

Apply Now

208521
https://ecwl.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_3001/requisitions/job/208521

Server- Santa Rosa Golf Beach Club – Santa Rosa Beach, Florida 208518

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Server

Responsible for providing food and beverage STAR Service to Members and Guests while consistently displaying the Three Steps of Service at every opportunity. Work closely and coordinate with other team members to ensure Member/Guest satisfaction and retention.

This position reports directly to the FB Director, Service Director, and Banquet Manager with indirect reporting to the Private Events Director, Captain, and General Manager.

Day to Day:

  • Maintain ClubCorp service standards as outlined in the FB Service training program(s) at high standards
  • Responsible for food and beverage service to Members and guests, adhering to the ClubCorp standards of service.
  • Complete and comprehensive knowledge of the a la carte menu is mandatory, including daily features and specials that may not be available directly on the menu.
  • Accurately execute Member/Guest orders and requests in an attentive and timely fashion.
  • Know Member names and greet them promptly while providing a warm welcome making them feel at home.
  • Ensure daily assignments and side work is complete in respective areas to meet Club standards. Consistantly sanitize work areas, refill/stock containers and supplies, etc.).
  • Assist fellow Employees, Members and guests to ensure delivery of the Three Steps of Service without being directed. Be aware of team members and the environment and participate as a member of the team.
  • Notify management of Member/Guest complaints at the time they occur. Practice good service recovery by rectifying any complaints as soon as possible.
  • Complete additional duties as assigned by the FB Director, Service Director, Private Events Director, etc.
  • Possess clear knowledge of all various liquors, beer and wines available at the Club.
  • Must be able to interact with Members/Guests professionally, helping them with changes and last minute requests as needed.

All the other stuff we do:

  • Because of the fluctuating demands of the companys operation, it may be necessary that each Employee Partner perform a multitude of different functions therefore, as an essential part of your position, you will be expected to help others when the occasion arises, just as other Employee Partners are expected to help you. Accordingly, you may be expected to perform other tasks as needed or as directed.
  • Adhere to all of the various company, club and department written mandatory standards of operations, policies and procedures, manuals, memos, oral instructions, etc., all of which go to make up the essential functions of the job.
  • Responsible for maintaining good conduct and safe working habits while in all areas and assure that others are acting safely.
  • Follow all service department, club and corporate guidelines and policies as instructed by supervisor, policies and manuals.
  • Attend all Service Training Meetings as requested.
  • Attend daily line-up and participate as requested.
  • Wear a clean and neat uniform that follows ClubCorp and your property uniform standards daily
  • A high school diploma preferred.
  • Previous Food and Beverage experience preferred.
  • Food Handler and Alcohol Server Certifications as required by State and City.
  • You have completed FB Service Training.
  • Excellent communication skills and articulate speech.
  • Ability to communicate and follow instructions.
  • You are comfortable working in both indoor and occasional outdoor environments.

Apply Now

208518
https://ecwl.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_3001/requisitions/job/208518