Membership Director – Commerce Club – Atlanta, Georgia 156518

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Membership Director
 

Discover a warm and inviting community on the 49th floor of 191 Peachtree Tower in Atlanta, Georgia, with incredible views and first-rate amenities. Members and their guests enjoy dining with friends and colleagues, meeting and hosting events in private rooms, grabbing coffee and catching up on email in workspaces, kicking back with signature drinks and events for everyone, plus benefits beyond the Club as part of the ClubCorp family. Located at one of the most prestigious, well-known addresses in downtown Atlanta, our purpose at The Commerce Club Atlanta is to develop the leaders of today and tomorrow for the city of Atlanta. The Commerce Club, provides a sophisticated downtown address where executives can work away from the office or unwind and network with their colleagues. You will join elite Employee Partners dedicated to delivering top-quality service to your Members and working together to tackle any challenge. Thrive in a community environment where you get to know the Members you serve and build important connections throughout your club’s community. Become a part of the extended ClubCorp family, as the Membership Director of The Commerce Club, and enjoy the perks of working with the best. 

The Membership Director maximizes membership sales through recruitment and facilitation of new Members, referrals, and assisting in decreasing Member attrition. This is accomplished through sales execution and attaining or exceeding the annual budget revenue goals for membership.


Primary Objectives to achieve membership department goals, as applicable:

  • Dues Added
  • Initiation Fee
  • Net Member Growth
  • Net Dues
  • Manage Contra and Membership Expenses
  • All New Members attend a New Member Orientation
  • Connect Members to the Club, Employee Partners, and other Members
  • Touch every Member that is resigning at the Club (options – depend on size of Club)
  • Resell the Club through relationships and discussion
Essential Duties and Responsibilities:
  • Responsible for achievement of Membership Department’s sales plan, goals and objectives following all guidelines, policies, and procedures
  • Responsible for generating enough prospect inventory to support the Club’s sales plan and the maintenance of prospect database in accordance with standards utilizing the appropriate CRM system
  • Responsibility for execution of follow up with new Members through a 30/60/90-day Campaign resulting in Member Referral
  • Responsible for the formation and function of a Membership Committee whose purpose is geared towards the generation of prospects and new Members. Additionally, will assist with connecting new Members to the membership at large
  • Represents the Club in community activities and organizations to provide community awareness of the Club and to develop sources for prospective Club Members
  • Prepare and attend all weekly sales meeting with GM
  • Collaborate with VPM and Marketing Manager to develop annual/quarterly game plan to generate quality leads through strategy and pricing
Additional Responsibilities:
  • Promote the Club to the local community by attending Member functions, sponsoring community events, representing Club within community organizations
  • Develop process and execute the New Member Orientation strategy
  • Maintain communication with peers by attending weekly department head and sales meetings
  • Implement and support all company initiatives and programs as requested

The ideal candidate is a dynamic and focused leader, full of energy and creativity, with strong written and verbal communication skills. The team is seeking to add a sales Rockstar, who is proactive and creative in lead generation, well connected in the industry, savvy when it comes to marketing strategies, and thrives in premium luxury sales. Previous sales experience is a must with a proven track record of achieving metrics. If you enjoy a fast-paced work environment and have a passion for creating long-lasting memories for members and guests, this will be a great opportunity for you.

Qualifications

:

– 4-year college degree preferred and 2 – 3 years of related experience in sales preferably fundraising/hospitality/service industry, or equivalent combination of education and experience

– Undergraduate degree in business, marketing, public relations, communications or Hotel and Restaurant Management preferred

– Strong sales skills required

– Sales training preferred

– Proficient in computer software including Microsoft Word, Excel, and CRM

– Solid time management, organization, and prioritization skills; ability to work independently

– Excellent customer service orientation and focus on customer satisfaction required

– Strong leadership and people skills, plus the ability to build and foster a team environment desired

Commerce Club

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Server – Vidalia’s (New Upscale Dining Concept) – Commerce Club – Atlanta, Georgia 151960

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Server

The Server is responsible for providing exceptional food and beverage service to Members and guests, thus ensuring satisfaction and Member retention. They are responsible for greeting Members and guests promptly while always exhibiting a high level of hospitality. Servers must have a passion for hospitality and Member satisfaction.

Responsibilities Continued

  • Maintain ClubCorp service standards as outlined in the Hospitality First training program
  • Complete and comprehensive knowledge of the menu and various liquors, beer, and wines available by the Club
  • Accurately execute Member and guest orders and requests in a timely fashion
  • Consistently display the Steps of Service at all opportunities to Members and guest

 

Job Qualifications

– Previous food and beverage server experience preferred

– 2 Years Upscale Fine Dining Experience

– Wine & Beverage Knowledge

– High School Diploma preferred
 

Commerce Club

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Runner Food – Commerce Club – Atlanta, Georgia 141678

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Food Runner

The Food Runner is responsible for expediting all orders and transporting food items from kitchen to dining room as quickly as possible, in order to provide quality service according to ClubCorp standards.

Responsibilities

  • Responsible for transporting all necessary food items from the kitchen to the dining room as soon as possible while following all ClubCorp standards of service
  • Remove dirty and empty trays from the dining rooms at all times
  • Keep work stations clean at all times
  • Work with the kitchen and the wait staff to ensure accuracy of food orders

Job Requirement

– Prior restaurant experience preferred

– High school diploma preferred

– Must be hard working, detail oriented, reliable, and have great people skills

– Must be able to maintain a positive attitude under pressure and multi task

– Experience in a club setting is a plus

Commerce Club

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Line Cook – Commerce Club – Atlanta, Georgia 141680

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Cook

The Cook is responsible for ensuring the highest quality of culinary services for our Members and guests. They supports a la carte and private event food production while maintaining consistent food preparation and plate presentation for a la carte venues and catered events. The Cook also helps to ensure the safety of fellow Employee Partners.

Responsibilities

  • Maintains clean and safe work environment
  • Assists the Executive Chef and Sous Chef’s with any task requested

Job Qualifications

– Prior experience as a Cook required

– Working knowledge of broiler, pantry and saut stations

– Diplomatic team player able to foster relationships with Members, Employee Partners and Guests

– Possesses a passion for exceeding Member expectations and a commitment to excellence

– Providing the highest quality Member and guest experience
(Internal Candidates should be ServSafe certified)

Commerce Club

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Server – Lounge – Commerce Club – Atlanta, Georgia 140041

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Server

The Server is responsible for providing exceptional food and beverage service to Members and guests, thus ensuring satisfaction and Member retention. They are responsible for greeting Members and guests promptly while always exhibiting a high level of hospitality. Servers must have a passion for hospitality and Member satisfaction.

Responsibilities Continued

  • Maintain ClubCorp service standards as outlined in the Hospitality First training program
  • Complete and comprehensive knowledge of the menu and various liquors, beer, and wines available by the Club
  • Accurately execute Member and guest orders and requests in a timely fashion
  • Consistently display the Steps of Service at all opportunities to Members and guest

Job Qualifications

– Previous food and beverage server experience preferred

– High School Diploma preferred

Commerce Club

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