Group Exercise Instructor- Knollwood Country Club – Granger, Indiana 210608

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Group Exercise Instructor

The Group Exercise Instructor is responsible for planning and conducting results-oriented exercise classes for Members. This individual provides leadership and guidance in the classroom through attentiveness to each Members exercise needs. Reports directly to the Fitness Director.

Day to Day:

  • Maintain a service-oriented environment within the group exercise classroom, through the personal recognition of Members and in providing Members with the safest and most effective regimen in helping them achieve their fitness goals.
  • Provide leadership and inspire confidence in the group exercise area, serving as a fitness role model.
  • Design class curriculums using current fitness trends and popular formats.
  • Regularly update choreography and music playlists.
  • Attend continuing education opportunities made available through various partners.
  • Complete all class administrative work as required in the operating standards.
  • Maintain the classroom equipment in good working condition and restock supplies as needed.
  • To connect Members to other Members through ongoing contact with the Members and promotion of club activities. Promote interaction in and out of class settings.
  • To create personalized service for Members, including providing towel and water service while Members are exercising.
  • To promote the facility amenities, programs and the Club while maintaining a high level of professionalism and service that aligns with the values, philosophies and standards of the club. This includes being in club-approved uniform and nametag.
  • Perform close of business functions following guidelines and procedures established by the Club.
  • Responsible for seeing that daily assignments are completed in their respective areas, to meet Club standards and as communicated in the Star Service FOCUS expectations (i.e. orderly/organized work areas, straighten/arrange entry area, straightening/stocking equipment/materials, etc.).
  • Assist fellow Employee Partners, Members and guests to ensure delivery of the 3 steps of service without being directed. Be aware of team members and the environment and participate as a member of the team.
  • Notify supervisor of Member/Guest complaints at the time they occur. Rectify, practicing service recover, any complaints as soon as possible.

All the other stuff we do:

  • Because of the fluctuating demands of the Clubs operation, it may be necessary that each Employee perform a multitude of different functions therefore, as an essential part of your job, you will be expected to help others when the occasion arises, just as other Employees are expected to help you. Accordingly, you may be expected to perform other tasks as needed or as directed.
  • Adhere to all of the various company, club and department written mandatory standards of operations, policies and procedures, manuals, memos, oral instructions, etc., all of which go to make up the essential functions of the job.
  • Ability to communicate effectively with proper grammar.
  • Ability to work well under pressure, coordinating multiple tasks at any given time
  • Responsible for maintaining good conduct and safe working habits while in all areas, including all exercise areas and equipment are in safe and effective working condition, and assuring that others are acting safely.
  • Attendance at daily line-up and participating as requested.
  • Wearing a CLEAN and neat uniform that follows ClubCorp and your property uniform standards daily.

WORK EXPERIENCE: Experience as a Group Exercise instructor.

EDUCATION: High school diploma, GED, or equivalent required.

CERTIFICATION/LICENSE: Certification in CPR, First Aid and AED as well as being a certified group exercise instructor with AFAA or ACE

Apply Now

210608
https://ecwl.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_3001/requisitions/job/210608

Assistant Membership- Knollwood Country Club – Granger, Indiana 210594

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Membership Assistant

The Membership Assistant is responsible for assisting with administrative and sales support tasks relating to Membership. In the absence of Membership Director, the Membership Assistant meets with prospects, obtain information, answers questions and gives club tours.

Responsibilities

  • Provides support for the Club Manager and the club’s executive offices as directed
  • Preparation of weekly sales and membership reports as required by accounting department
  • Assist in maintaining membership files ensuring the completion of all required forms
  • Initiate requests for and distribute new member cards and membership resignations and any resulting refunds

Job Requirements

  • Computer knowledge required. Must be knowledgeable in Microsoft office
  • Must have excellent verbal and written communication skills
  • 2-3 years office experience required
  • Sales background preferred
  • 4 year degree preferred
  • High school diploma or equivalent required

Apply Now

210594
https://ecwl.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_3001/requisitions/job/210594

Attendant Outside Services- Knollwood Country Club – Granger, Indiana 210519

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Outside Services Assistant

Responsible for providing the highest level of professionalism and customer service for our Members/Guests by conducting the Golf Operations outside services efficiently.

This position reports directly to the Director of Golf or Head Golf Pro with indirect reporting to other Golf Professionals and Assistants.

Day to Day:

  • Provides Warm Welcomes, Magic Moments and Fond Farewells to all Members/Guests of the Club by smiling, looking the Member/Guest in the eye and greeting them by name as they approach the golf/staging area or within the Golf Shop areas.
  • Assist golfers by loading bags, cleaning clubs and preparing golfers for play ensuring all their needs are met and questions answered. Assist by giving suggestions on proper golf course etiquette.
  • Cleaning and maintain the storage areas and golf cart fleet at all times.
  • Marshal carts in the staging area and assign golf carts to players so the golf carts can be tracked when they are occupied by Members/Guests.
  • Assist golfers after their round by cleaning clubs, delivering them to their cars as needed and checking in the golf carts.
  • Be knowledgeable and promote events at the Club, course conditions, events in progress, and any information that will be helpful to the Member/Guest, allowing them to enjoy the Club amenities and activities.
  • Maintain club storage areas and cart barn in a clean and orderly manner with clubs (rental, member, etc.), equipment, etc. and in proper areas. Report any damage to clubs or equipment immediately to Golf Shop.
  • Maintain the practice areas so they are set-up and continually supplied (i.e., range balls, etc.) and in order for daily usage.
  • Maintain area outside pro shop, parking lot, etc. so that it is uncongested, neat and free of debris at all times.
  • Assist and coordinate services with other golf operations staff such as range attendants, cart attendants, marshals/starters, etc. to ensure seamless and efficient service to Members/Guests takes place.
  • Ensure daily assignments are completed in their respective areas, to meet Club standards (i.e., orderly/organized work areas, straighten/arrange entry area, straightening/stocking of golf shop, etc.).
  • Assist fellow Employees, Members/Guests to ensure delivery of the Three Steps of Service without being directed. Be aware of team members and the environment and participate as a member of the team.
  • Notify management of Member/Guest complaints at the time they occur. Practice good service recovery by rectifying any complaints as soon as possible.
  • Must be able to interact with Members/Guests professionally, helping them with changes and last minute requests as needed.

All the other stuff we do:

  • Because of the fluctuating demands of the companys operation, it may be necessary that each Employee Partner perform a multitude of different functions therefore, as an essential part of your position, you will be expected to help others when the occasion arises, just as other Employee Partners are expected to help you. Accordingly, you may be expected to perform other tasks as needed or as directed.
  • Adhere to all of the various company, club and department written mandatory standards of operations, policies and procedures, manuals, memos, oral instructions, etc., all of which go to make up the essential functions of the job.
  • Demonstrate good teamwork.
  • Communicate effectively with proper grammar.
  • Work well under pressure, coordinating multiple tasks at any given time
  • Focus attention on detail.
  • Maintain good conduct and safe working habits while in all areas of the Club and assure that others are acting safely.
  • Attend daily line-up and participate as requested.
  • Wear a clean and neat uniform that follows ClubCorp and your property uniform standards daily.
  • A high school diploma, GED, or equivalent, is required.
  • Customer service experience. Basic Golf Knowledge and Etiquette Required.
  • You can be trusted to maintain confidentiality of all proprietary Company information and sensitive employee matters, except as expressly authorized by the Company.
  • You always perform at the highest level of ethical work standards.
  • You are comfortable working in both indoor and outdoor environments with frequent exposure to extreme hot or cold temperatures and humidity.

Apply Now

210519
https://ecwl.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_3001/requisitions/job/210519

Attendant Golf Shop- Knollwood Country Club – Granger, Indiana 210522

Apply Now

Golf Shop Attendant

Responsible for promoting the game of golf and the club while providing the Three Steps of Service to the Members and guests of the club. Responsible for providing quality service, ordering necessary merchandise and managing the golf shop operations.

This position reports directly to the Director of Golf or Head Golf Pro and indirectly to all Golf Professionals.

Day to Day:

  • Responsible for efficient and friendly customer service throughout the pro shop, checking in golfers, accurately ringing up charges at the register and properly checking in all golfers prior to play. This also includes proper cash handling procedures as well as making sure that all standards of operations are being met.
  • Respond to inquiries and make tee-times for Members and guests both in person and over the phone. Converse with Members and guests in a friendly manner. Focus attention on Member and guest needs while remaining calm, professional and courteous at all times, even when under pressure.
  • Responsible for inventory controls, checking-in merchandise in accordance with procedures, organization of storage and display areas. Keep up inventory levels of constantly stocked items (ie. shirts, socks, gloves, hats, balls, etc.). Follow up on all special orders making sure customers are aware of the receipt of their orders in accordance with established procedures.
  • Take care of all return merchandise and issue proper credit to customer.
  • Responsible for marshaling, starting, and outside services as needed and requested.
  • Provide shop assistance to the Head Golf Professional, General Manager, and Tournament Coordinators.
  • Assist outside golf operations and staff to assure proper performance while following all daily procedures and policies.
  • Promote the game of golf and the Club while maintaining a high level of professionalism and service.
  • Perform close of business functions following guidelines and procedures established by the Club.
  • Responsible for ensuring all daily assignments are completed in their respective areas, to meet Club standards (ie orderly/organized work areas, straighten/arrange entry area, straightening /stocking of golf shop, etc.).
  • Assist fellow Employee Partners, Members and guests to ensure delivery of the 3 steps of service without being directed. Be aware of team members and the environment and participate as a member of the team.
  • Notify supervisor of Member/Guest complaints at the time they occur. Resolve customer complaints as soon as possible.

All the other stuff we do:

  • Because of the fluctuating demands of the companys operation, it may be necessary that each Employee Partner perform a multitude of different functions therefore, as an essential part of your position, you will be expected to help others when the occasion arises, just as other Employee Partners are expected to help you. Accordingly, you may be expected to perform other tasks as needed or as directed.
  • Adhere to all of the various company, club and department written mandatory standards of operations, policies and procedures, manuals, memos, oral instructions, etc., all of which go to make up the essential functions of the job.
  • Ability to communicate effectively with proper grammar.
  • Ability to work well under pressure, coordinating multiple tasks at any given time
  • Ability to focus attention on detail.
  • Maintain good conduct and safe working habits while in all areas of the Club and assure that others are acting safely.
  • Attend daily line-up and participate as requested.
  • Wear a clean and neat uniform that follows ClubCorp and your property uniform standards daily.
  • A high school diploma, GED, or equivalent, is required.
  • Customer service experience. Basic Golf Knowledge Required.
  • You can be trusted to maintain confidentiality of all proprietary Company information and sensitive employee matters, except as expressly authorized by the Company.
  • You always perform at the highest level of ethical work standards.
  • You are comfortable working in both indoor and outdoor environments with frequent exposure to extreme hot or cold temperatures and humidity.

Apply Now

210522
https://ecwl.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_3001/requisitions/job/210522

Outside Services Attendant- Knollwood Country Club – Granger, Indiana 210079

Apply Now

Outside Services Assistant

Responsible for providing the highest level of professionalism and customer service for our Members/Guests by conducting the Golf Operations outside services efficiently.

This position reports directly to the Director of Golf or Head Golf Pro with indirect reporting to other Golf Professionals and Assistants.

Day to Day:

  • Provides Warm Welcomes, Magic Moments and Fond Farewells to all Members/Guests of the Club by smiling, looking the Member/Guest in the eye and greeting them by name as they approach the golf/staging area or within the Golf Shop areas.
  • Assist golfers by loading bags, cleaning clubs and preparing golfers for play ensuring all their needs are met and questions answered. Assist by giving suggestions on proper golf course etiquette.
  • Cleaning and maintain the storage areas and golf cart fleet at all times.
  • Marshal carts in the staging area and assign golf carts to players so the golf carts can be tracked when they are occupied by Members/Guests.
  • Assist golfers after their round by cleaning clubs, delivering them to their cars as needed and checking in the golf carts.
  • Be knowledgeable and promote events at the Club, course conditions, events in progress, and any information that will be helpful to the Member/Guest, allowing them to enjoy the Club amenities and activities.
  • Maintain club storage areas and cart barn in a clean and orderly manner with clubs (rental, member, etc.), equipment, etc. and in proper areas. Report any damage to clubs or equipment immediately to Golf Shop.
  • Maintain the practice areas so they are set-up and continually supplied (i.e., range balls, etc.) and in order for daily usage.
  • Maintain area outside pro shop, parking lot, etc. so that it is uncongested, neat and free of debris at all times.
  • Assist and coordinate services with other golf operations staff such as range attendants, cart attendants, marshals/starters, etc. to ensure seamless and efficient service to Members/Guests takes place.
  • Ensure daily assignments are completed in their respective areas, to meet Club standards (i.e., orderly/organized work areas, straighten/arrange entry area, straightening/stocking of golf shop, etc.).
  • Assist fellow Employees, Members/Guests to ensure delivery of the Three Steps of Service without being directed. Be aware of team members and the environment and participate as a member of the team.
  • Notify management of Member/Guest complaints at the time they occur. Practice good service recovery by rectifying any complaints as soon as possible.
  • Must be able to interact with Members/Guests professionally, helping them with changes and last minute requests as needed.

All the other stuff we do:

  • Because of the fluctuating demands of the companys operation, it may be necessary that each Employee Partner perform a multitude of different functions therefore, as an essential part of your position, you will be expected to help others when the occasion arises, just as other Employee Partners are expected to help you. Accordingly, you may be expected to perform other tasks as needed or as directed.
  • Adhere to all of the various company, club and department written mandatory standards of operations, policies and procedures, manuals, memos, oral instructions, etc., all of which go to make up the essential functions of the job.
  • Demonstrate good teamwork.
  • Communicate effectively with proper grammar.
  • Work well under pressure, coordinating multiple tasks at any given time
  • Focus attention on detail.
  • Maintain good conduct and safe working habits while in all areas of the Club and assure that others are acting safely.
  • Attend daily line-up and participate as requested.
  • Wear a clean and neat uniform that follows ClubCorp and your property uniform standards daily.
  • A high school diploma, GED, or equivalent, is required.
  • Customer service experience. Basic Golf Knowledge and Etiquette Required.
  • You can be trusted to maintain confidentiality of all proprietary Company information and sensitive employee matters, except as expressly authorized by the Company.
  • You always perform at the highest level of ethical work standards.
  • You are comfortable working in both indoor and outdoor environments with frequent exposure to extreme hot or cold temperatures and humidity.

Apply Now

210079
https://ecwl.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_3001/requisitions/job/210079

Maintenance Course- Knollwood Country Club – Granger, Indiana 209447

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Golf Course Maintenance/Laborer

The Golf Course Maintenance and Laborer position works on the diverse range of activities involved in golf course maintenance and construction. They are responsible for semi-skilled grounds construction and maintenance work, and performs related tasks as required.

Responsibilities

  • Operates powered equipment in mowing golf course putting greens, aprons, tees, and rough
  • Operates edgers and trimmers
  • Grades and prepares a soil plant bed, lays sod, plants, vegetative material, and pulls weeds in bed
  • Changes cups and tee markers
  • Maintains Ball washers, water hazards, and bunkers
  • Operates light equipment in hauling materials and removing debris
  • Trims trees, prunes shrubbery, and cultivates shrubs and flowers
  • Assists in construction of new greens, tees, and fairways by grading, preparing soil and planting

Job Requirements

  • 1 year experience in landscaping maintenance
  • Able to understand and follow detailed written and oral instruction
  • Local candidates only as this position does not offer relocation
  • Must be able to work weekends and holidays

Apply Now

209447
https://ecwl.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_3001/requisitions/job/209447

Attendant Golf Shop- Knollwood Country Club – Granger, Indiana 209360

Apply Now

Golf Shop Attendant

Responsible for promoting the game of golf and the club while providing the Three Steps of Service to the Members and guests of the club. Responsible for providing quality service, ordering necessary merchandise and managing the golf shop operations.

This position reports directly to Head Golf Pro and indirectly to Assistant Golf Professional.

Day to Day:

  • Responsible for efficient and friendly customer service throughout the pro shop, checking in golfers, accurately ringing up charges at the register and properly checking in all golfers prior to play. This also includes proper cash handling procedures as well as making sure that all standards of operations are being met.
  • Respond to inquiries and make tee-times for Members and guests both in person and over the phone. Converse with Members and guests in a friendly manner. Focus attention on Member and guest needs while remaining calm, professional and courteous at all times, even when under pressure.
  • Responsible for inventory controls, checking-in merchandise in accordance with procedures, organization of storage and display areas. Keep up inventory levels of constantly stocked items (ie. shirts, socks, gloves, hats, balls, etc.). Follow up on all special orders making sure customers are aware of the receipt of their orders in accordance with established procedures.
  • Take care of all return merchandise and issue proper credit to customer.
  • Responsible for marshaling, starting, and outside services as needed and requested.
  • Provide shop assistance to the Head Golf Professional, General Manager, and Tournament Coordinators.
  • Assist outside golf operations and staff to assure proper performance while following all daily procedures and policies.
  • Promote the game of golf and the Club while maintaining a high level of professionalism and service.
  • Perform close of business functions following guidelines and procedures established by the Club.
  • Responsible for ensuring all daily assignments are completed in their respective areas, to meet Club standards (ie orderly/organized work areas, straighten/arrange entry area, straightening /stocking of golf shop, etc.).
  • Assist fellow Employee Partners, Members and guests to ensure delivery of the 3 steps of service without being directed. Be aware of team members and the environment and participate as a member of the team.
  • Notify supervisor of Member/Guest complaints at the time they occur. Resolve customer complaints as soon as possible.

All the other stuff we do:

  • Because of the fluctuating demands of the companys operation, it may be necessary that each Employee Partner perform a multitude of different functions therefore, as an essential part of your position, you will be expected to help others when the occasion arises, just as other Employee Partners are expected to help you. Accordingly, you may be expected to perform other tasks as needed or as directed.
  • Adhere to all of the various company, club and department written mandatory standards of operations, policies and procedures, manuals, memos, oral instructions, etc., all of which go to make up the essential functions of the job.
  • Ability to communicate effectively with proper grammar.
  • Ability to work well under pressure, coordinating multiple tasks at any given time
  • Ability to focus attention on detail.
  • Maintain good conduct and safe working habits while in all areas of the Club and assure that others are acting safely.
  • Attend daily line-up and participate as requested.
  • Wear a clean and neat uniform that follows ClubCorp and your property uniform standards daily.
  • A high school diploma, GED, or equivalent, is required.
  • Customer service experience. Basic Golf Knowledge Required.
  • You can be trusted to maintain confidentiality of all proprietary Company information and sensitive employee matters, except as expressly authorized by the Company.
  • You always perform at the highest level of ethical work standards.
  • You are comfortable working in both indoor and outdoor environments with frequent exposure to extreme hot or cold temperatures and humidity.

Apply Now

209360
https://ecwl.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_3001/requisitions/job/209360

Outside Service Attendant- Knollwood Country Club – Granger, Indiana 209359

Apply Now

Outside Service Attendant

Responsible for providing the highest level of professionalism and customer service for our Members/Guests by conducting the Golf Operations outside services efficiently.

This position reports directly to the Head Golf Pro with indirect reporting to Assistant Golf Professionals.

Day to Day:

  • Provides Warm Welcomes, Magic Moments and Fond Farewells to all Members/Guests of the Club by smiling, looking the Member/Guest in the eye and greeting them by name as they approach the golf/staging area or within the Golf Shop areas.
  • Assist golfers by loading bags, cleaning clubs and preparing golfers for play ensuring all their needs are met and questions answered. Assist by giving suggestions on proper golf course etiquette.
  • Cleaning and maintain the storage areas and golf cart fleet at all times.
  • Marshal carts in the staging area and assign golf carts to players so the golf carts can be tracked when they are occupied by Members/Guests.
  • Assist golfers after their round by cleaning clubs, delivering them to their cars as needed and checking in the golf carts.
  • Be knowledgeable and promote events at the Club, course conditions, events in progress, and any information that will be helpful to the Member/Guest, allowing them to enjoy the Club amenities and activities.
  • Maintain club storage areas and cart barn in a clean and orderly manner with clubs (rental, member, etc.), equipment, etc. and in proper areas. Report any damage to clubs or equipment immediately to Golf Shop.
  • Maintain the practice areas so they are set-up and continually supplied (i.e., range balls, etc.) and in order for daily usage.
  • Maintain area outside pro shop, parking lot, etc. so that it is uncongested, neat and free of debris at all times.
  • Assist and coordinate services with other golf operations staff such as range attendants, cart attendants, marshals/starters, etc. to ensure seamless and efficient service to Members/Guests takes place.
  • Ensure daily assignments are completed in their respective areas, to meet Club standards (i.e., orderly/organized work areas, straighten/arrange entry area, straightening/stocking of golf shop, etc.).
  • Assist fellow Employees, Members/Guests to ensure delivery of the Three Steps of Service without being directed. Be aware of team members and the environment and participate as a member of the team.
  • Notify management of Member/Guest complaints at the time they occur. Practice good service recovery by rectifying any complaints as soon as possible.
  • Must be able to interact with Members/Guests professionally, helping them with changes and last minute requests as needed.

All the other stuff we do:

  • Because of the fluctuating demands of the companys operation, it may be necessary that each Employee Partner perform a multitude of different functions therefore, as an essential part of your position, you will be expected to help others when the occasion arises, just as other Employee Partners are expected to help you. Accordingly, you may be expected to perform other tasks as needed or as directed.
  • Adhere to all of the various company, club and department written mandatory standards of operations, policies and procedures, manuals, memos, oral instructions, etc., all of which go to make up the essential functions of the job.
  • Demonstrate good teamwork.
  • Communicate effectively with proper grammar.
  • Work well under pressure, coordinating multiple tasks at any given time
  • Focus attention on detail.
  • Maintain good conduct and safe working habits while in all areas of the Club and assure that others are acting safely.
  • Attend daily line-up and participate as requested.
  • Wear a clean and neat uniform that follows ClubCorp and your property uniform standards daily.
  • A high school diploma, GED, or equivalent, is required.
  • Customer service experience. Basic Golf Knowledge and Etiquette Required.
  • You can be trusted to maintain confidentiality of all proprietary Company information and sensitive employee matters, except as expressly authorized by the Company.
  • You always perform at the highest level of ethical work standards.
  • You are comfortable working in both indoor and outdoor environments with frequent exposure to extreme hot or cold temperatures and humidity.

Apply Now

209359
https://ecwl.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_3001/requisitions/job/209359

Pro Tennis Assistant- Knollwood Country Club – Granger, Indiana 209027

Apply Now

Assistant Tennis Professional

The Assistant Tennis Professional is responsible for assisting the Head Pro with all Club tennis activity programming, including developing and promoting tennis programs for all age groups, while providing the Three Steps of Service to the Members and Guests of the club. Organize tennis clinics and private lessons that encourage participation in the Club’s tennis activities. Promote tennis memberships to all potential prospects. Act as the Club’s Tennis Ambassador to enhance the value of the Club. Maintain courts in a professional manner and ensure that the environment is safe for all those who use the facility. Assist fellow Employee Partners, Members and guests to ensure delivery of the 3 steps of service without being directed.

Be aware of team members and the environment and participate as a member of the team.

 

Job Requirements

  • Minimum of 3 years as a Tennis Professional.
  • High School Diploma or equivalent required. College degree preferred
  • USPTA required

 

 

Apply Now

209027
https://ecwl.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_3001/requisitions/job/209027

Lifeguard- Knollwood Country Club – Granger, Indiana 209028

Apply Now

Lifeguard

The position of the Lifeguard is to provide Members and Guests with a safe and enjoyable aquatic environment.

Responsibilities

  • To provide a clean, well-maintained and safe aquatic environment in compliance with both club and public health department standards
  • To connect Members to other Members through ongoing contact with the Members and promotion of club activities
  • To properly maintain and monitor the pool environment so it meets all required local health codes and Member needs
  • To maintain a clean and safe pool environment through proper cleaning and preventative maintenance of aquatic equipment, filter room equipment, heaters and pool surfaces
  • To administer aquatic services as set forth by the club, including teaching swim lessons, supervising group swim activities and helping with other aquatic program activities

Job Requirements

  • Minimum of three months’ work experience as a lifeguard
  • High school diploma or equivalent preferred, but not required
  • CPR Certification Required
  • Local candidates only as this position does not offer relocation
  • Part-time seasonal position for Summer only
  • Must have flexible hours

Apply Now

209028
https://ecwl.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_3001/requisitions/job/209028

Staff Tennis Shop- Knollwood Country Club – Granger, Indiana 209025

Apply Now

Staff, Tennis Shop

Responsible for promoting the game of tennis and the club while providing the Three Steps of Service to the Members and guests of the club. Responsible for providing quality service, ordering necessary merchandise, and assisting with the tennis shop operations. Reports directly to the Director of Racquet Sports or Tennis Shop Manager.

Day to Day:

  • Responsible for efficient and friendly customer service throughout the pro shop, accurately ringing up charges at the register and properly checking in all tennis players prior to play. This also includes proper cash handling procedures as well as making sure that all standards of operations are being met.
  • Respond to inquiries, lessons and court reservations for Members and guests both in person and on the phone. Converse with Members and guests in a friendly manner. Focus your attention on Members and guests needs and remain calm, professional, and courteous always, even when under pressure.
  • Responsible for inventory controls, checking-in merchandise in accordance with procedures, organization of storage and display areas. Keep up inventory levels of constantly stocked items (i.e.. shirts, socks, hats, balls, etc.). Follow up on all special orders making sure customers are aware of the receipt of their orders in accordance with established procedures.
  • Process invoices daily (if needed), coding and scanning to the Accounting Team for payment
  • Process all returned merchandise and issue proper credit to customer.
  • Maintain tennis shop and ensure it is always organized and clean, sell merchandise, and oversee tennis operations and staff to ensure proper performance.
  • Update Tennis Member Information, Buyers Club Plan Database, Stringing, etc. as applicable for the club.
  • Promote the game of tennis and promote the Club while maintaining a high level of professionalism and service.
  • Perform close of business functions following guidelines and procedures established by the Club.
  • Responsible for seeing that daily assignments are completed in their respective areas, to meet Club standards and as communicated in the Star Service FOCUS expectations (i.e. orderly/organized work areas, straighten/arrange entry area, picking up trash/debris, etc.).
  • Assist fellow Employee Partners, Members, and guests to ensure delivery of the 3 steps of service without being directed. Be aware of team members and the environment and participate as a member of the team.
  • Notify supervisor of Member/Guest complaints at the time they occur. Rectify, practicing service recover, any complaints as soon as possible.
  • Must be able to interact with Members/Guests professionally, helping them with changes and last-minute requests as needed

All the other stuff we do:

  • Because of the fluctuating demands of the Clubs operation, it may be necessary that each Employee perform a multitude of different functions therefore, as an essential part of your job, you will be expected to help others when the occasion arises, just as other Employees are expected to help you. Accordingly, you may be expected to perform other tasks as needed or as directed.
  • Must be able to interact with Members/Guests professionally, helping them with changes and last-minute requests as needed.
  • Ability to communicate effectively with proper grammar.
  • Ability to work well under pressure, coordinating multiple tasks at any given time
  • Ability to focus attention on detail.
  • Responsible for maintaining good conduct and safe working habits while in all areas and assuring others are acting safely.
  • Attendance at daily line-up and participating as requested.
  • Wearing a clean and neat uniform that follows ClubCorp and your property uniform standards daily.

Customer service experience required.

Basic Tennis Knowledge Required.

Previous Retail experience preferred.

High school diploma, GED, or equivalent preferred.

Must be atleast 21 years old

Apply Now

209025
https://ecwl.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_3001/requisitions/job/209025

ClubLife Concierge- Knollwood Country Club – Granger, Indiana 209041

Apply Now

Day to Day:
• Direct Members and Guest to their destinations within the club, provide business and concierge services to our Members and be proactive in creating Magic Moments.
• Inform Members and guests of Club services, features, upcoming events, room locations and amenities both in person and over the phone.
• Assist Members in providing information for and scheduling appointments and reservations for club programs and services in accordance with club standards.
• Maintain the lobby, front entrance, workstation, and other surrounding areas clean and free of debris. Ensure supplies that may be needed by Members/Guests are stocked such as pens, notepads, etc.
• Accommodate Member and guest requests for business services, including but not limited to faxing, copying, mailing and other concierge services, owning the request from start to finish.
• Assist Member Experience initiatives such as, but not limited to, Club Newsletter, Message on hold and the website calendar and various other projects including event announcements, outbound calls to Members other marketing collateral to promote Member Services at the Club, always keeping materials current.

All the other stuff we do:
• Adhere to all company, club and department standards of operations, policies, and procedures whether written or verbal.
• Conduct ourselves professionally and respectfully.
• Work safely.
• Attend daily line-up and participate as requested.
• Take pride in our appearance by arriving to work in a clean and neat uniform and properly groomed according to Club standards.
• We are open, flexible, and adaptable to take care of our Members and Guest changing needs.
• Understand service recovery procedures for Member/Guests.
• Notify GM and/or department head(s) of Member/Guest complaints. Rectify by using service recovery procedures as soon as possible.
• We are ready to assume different responsibilities as needed and requested as an essential part of our jobs.

About you:
• Minimum of one-year experience in hospitality business or a similar role.
• Service oriented mindset and be capable of making every guest feel valued.
• A ‘people person’ with a can-do attitude and willingness to go above and beyond to deliver an exceptional Member experience.
• Strong communication skills verbal, written, phone, text, and social media communications.
• Work well under pressure, coordinating multiple tasks at any given time.
• Strong organizational skills and attention to detail.
• Positive phone demeanor.
• Exceptional listing skills.
• Competent working with Microsoft Office suite, including Word, Outlook, and Excel.
• Adaptable to new technology.
• Positive attitude and be willing to work as part of a team.
• A multi-tasker, prioritizing time effectively.

Physical Requirements:
Standing, walking, exposure to temperature changes, dust, fumes, or gases, climbing/ladders, squatting/kneeling, reaching, grasping, pushing/pulling, twisting/bending, lifting/carrying/pushing/pulling up to 100 lbs. on occasion, folding/unfolding, talking, hearing, and seeing.
Primary tools/equipment used in this position and approximate weight:
• Computer
• Telephone

Apply Now

209041
https://ecwl.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_3001/requisitions/job/209041

Manager Pool- Knollwood Country Club – Granger, Indiana 209030

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Pool Manager

The Pool Manager is responsible for the operations of the entire swimming complex facility, the swimming pool employees, and the overall safety of those who use the facility. They have financial responsibility over the aquatics programs developed.

Responsibilities

  • Hire, supervise, and develop all pool personnel to ensure staff is well trained thereby creating a safe environment for those who use facility
  • Ensure that pool facility is a safe environment at all times and conduct in-service training drills bi-monthly to maintain safety standards
  • Clean and sanitize swimming pool (includes cleaning pool & backwash filers, skimming pool surfaces, and checking that chemicals in pool are at ideal levels)
  • Ensure that all equipment (ie. railings, ropes, pumps, etc.) are in good working order, and provide repair/replacement as needed
  • Procure chemicals, equipment, and supplies as needed
  • Oversee all programs created for the aquatics department
  • Administer swim lesson program and/or swim team program as defined by specific club organization

Job Requirements

  • 2 – 3 years experience in pool operation & aquatics
  • County Pool Operator Certificate, YMCA/Red Cross/Ellis Lifeguard certified, American Heart Association/Red Cross CPR, Red Cross Standard First Aid, WSI Certified

Apply Now

209030
https://ecwl.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_3001/requisitions/job/209030

Pro Tennis Teaching- Knollwood Country Club – Granger, Indiana 209026

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Tennis Instructor/Professional

The Tennis Instructor/Professional is responsible for all Club tennis activity programming. They organize tennis clinics and private lessons that encourage participation in the Club’s tennis activities. The Tennis Instructor/Professional acts as the Club’s Tennis Ambassador to enhance the value of the Club. Be aware of team members and the environment and participate as a member of the team.

Responsibilities

  • Responsible for developing and promoting tennis programs for all age groups
  • Maintain courts in a professional manner and ensure that the environment is safe for all those who use the facility

Job Requirements

  • Assistant Tennis Pro as needed
  • Minimum of 3 years as a Tennis Professional
  • High School Diploma or equivalent required – College degree preferred
  • USPTA required

Apply Now

209026
https://ecwl.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_3001/requisitions/job/209026

Housekeeper- Knollwood Country Club – Granger, Indiana 209032

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Housekeeping

The Houseperson maintains and services the Club operations properly. They must be dedicated to providing quality service and to exceeding Member and Guest expectations. The Houseperson is directly responsible for maintaining and ensuring the highest level of facility cleanliness within the Club and preform light maintenance applications as needed.

Responsibilities

  • Maintain a clean aesthetically desirable and safe club environment which meets the expectations of the Club General Manager, Department Managers, and Club Members and Guests
  • Performing light maintenance projects as needed
  • Must effectively communicate and correspond with their supervisor to coordinate, acknowledge, prioritize, document and complete work requested from all Department Heads and Members and Guests
  • Perform housekeeping functions such as vacuuming, dusting, polishing, maintaining woodwork and other vital housekeeping functions

Job Requirements

  • At least 1 year experience in general housekeeping or a similar environment
  • High School Diploma required

Apply Now

209032
https://ecwl.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_3001/requisitions/job/209032

Coach Swim- Knollwood Country Club – Granger, Indiana 209020

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Swim Coach

The swim coach is responsible for assisting the Aquatics Director in teaching the year round swim team and also offering individual swim lessons for Members in a safe, fun environment that exceeds the Members expectations.

Responsibilities

  • Attend swim meets and warm-ups’
  • Assist in the setup of the pool for training sessions and to maintain as area for non-swim team members to utilize
  • Promote the facility amenities, programs and the Club while maintaining a high level of professionalism and service that aligns with the values, philosophies and standards of the club.

Job Requirements

  • Must have a background of 3 to 4 years of competitive swimming or be a certified swim coach
  • High school diploma, GED, or equivalent required
  • Certification in CPR, First Aid and AED within 6 months
  • Minimum of one year experience as a Aquatics Director

Apply Now

209020
https://ecwl.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_3001/requisitions/job/209020

Counselor Camp- Knollwood Country Club – Granger, Indiana 208983

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Camp Counselor

The Camp Counselor reports to the Head Camp Counselor and/or Fitness Director.  Responsible for insuring the safety of the children. Responsible for being courteous and exercising tact and diplomacy when dealing with the public. Must be familiar with approved methods of dealing with problem behaviors of young children. Responsible for asserting leadership abilities in the event of the Supervisor’s absence. Responsible for maintaining cooperative and harmonious relationships with other counselors, showing professionalism, independence and willingness to learn on the job.

  Responsibilities

  • Familiar with methods of dealing with problem behaviors of children in your care.
  • Being able to lift up to 50 lbs.
  • Must be courteous and exercise tact and diplomacy when dealing with the Members.
  • Show professionalism, independence and willingness to learn on the job.
  • Must keep children safe and under constant supervision.
  • Must keep children hydrated and sun-screened when outdoors.
  • Must be able to communicate with parents and inform them of any important information about their children.
  • Must accompany and supervise children while in lessons (golf, tennis, etc.).

    Job Requirements

  • Must be able to lift children weighing 10 or more pounds.
  • Must be able to monitor children’s attendance.
  • Perform the duty of monitoring and actively participating with children.
  • Must adhere to all of the various written mandatory standards of operations, policies and procedures, manuals, memos, oral instructions etc. all of which make up the external functions of the job.
  • Must be minimum 17 yrs of age.
  • Camp experience a real plus.

Apply Now

208983
https://ecwl.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_3001/requisitions/job/208983

Attendant Health Club- Knollwood Country Club – Granger, Indiana 208984

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Health Club Attendant

The Health Club Attendant is responsible for promoting the facility amenities, programs and the club while providing the Three Steps of Service to the Members and guests of the club. Responsible for providing quality service and assisting with the Athletic/Spa operations (as applicable).

Responsibilities:

1. To provide exercise floor supervision, including warm welcomes, magic moments and fond farewells by connecting with each Member on the floor.

2. To clean and maintain all areas of the fitness floor and equipment. Assist with set up and tear down of other athletic areas including but not limited to the squash courts, racquetball courts, volleyball and basketball courts.

3. To constantly monitor Members on the fitness floor and evaluate Member fitness needs, including providing demonstration of equipment if necessary. Attend to Members with special needs while working out on the floor.

4. To connect Members to other Members through ongoing contact with the Members and promotion of club activities.

5. To create personalized service for Members, including providing towel and water service while Members are exercising.

6. To promote the facility amenities, programs and the Club while maintaining a high level of professionalism and service that aligns with the values, philosophies and standards of the club. This includes being in club-approved uniform and nametag.

7. Perform close of business functions following guidelines and procedures established by the Club.

8. Responsible for seeing that daily assignments is completed in their respective areas, to meet Club standards and as communicated in the Star Service FOCUS expectations (ie orderly/organized work areas, straighten/arrange entry area, straightening/stocking of golf shop, etc.

9. Assist fellow Employee Partners, Members and guests to ensure delivery of the 3 steps of service without being directed. Be aware of team members and the environment and participate as a member of the team.

10. Notify supervisor of Member/Guest complaints at the time they occur. Rectify, practicing service recover, any complaints as soon as possible.

 

JOB REQUIREMENTS

Work Experience: Customer service experience. Minimum of one year’s experience in the fitness or exercise industry preferred.

Education: High school diploma, GED, or equivalent required.

Certificatinon/License: Certification in CPR, First Aid and AED within 6 months.Within one year of employment ClubCorp star certified.

Apply Now

208984
https://ecwl.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_3001/requisitions/job/208984