General Manager- The Ridge Club – Sandwich, Massachusetts 210417

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A Private Club, its facility, services and staff constitute an environment dedicated to providing recognition, quality service, overall satisfaction and value to its Members. The General Managers primary purpose is to assure all actions are coordinated to exceed Member expectations, while achieving the Clubs revenue objectives and satisfying the financial covenants and contractual obligations.

The single indicator of a General Managers success is continued growth, achieved through effective marketing, sales, Member Relations and operational quality, as measured by growth in actual net Members, Adjusted EBITDA, Net Dues and Initiation Fees.

ESSENTIAL FUNCTIONS AND ACCOUNTABILITIES

The General Manager is accountable for setting direction, allocating resources and ensuring execution in the Club environment. Success will be evaluated by demonstrating the following:

  1. To secure and maintain active, positive involvement from the Board of Governors by: sharing the &quotvision&quot for the Club and the means to achieve it gaining its support to build a culture of Member focus, quality and service soliciting input on specific issues which affect their Members reporting the &quotstate of the Club&quot on a regular basis through Board Meetings demonstrating respect and recognition for each Board Member in any contacts with the Club.
  2. Keeping the Board of Governors regularly informed as to the state of the Club through well-organized, documented and effective Board Meetings.
  3. Develop aggressive sales, marketing and net revenue plans and direct successful implementation, following established financial plans and revenue guidelines in all areas.
  4. Responsible for setting club goals, both qualitative and quantitative. Develop business and financial plans for club. Monitor club performance according to plan on a daily/weekly basis and taking appropriate actions as needed to assure expected revenues are realized from each operating area in the Club. Work with Department Heads to develop and implement actions to ensure clubs performance from each operating area to plan.
  5. Ensure all expense control systems are in place with close monitoring of all department expenses including revenue to payroll ratio. Ensure appropriate forecasting systems are utilized.
  6. Maintain exceptional Member Relations and facilities by creating a quality environment through staffing, programming, service operations, and maintenance.
  7. Actively market Club Memberships, Member services and facilities to attract new Members and achieve revenue objectives.
  8. Identify programming opportunities for Member events in all operational areas, i.e., food beverage, /golf/tennis/athletic and other recreational facilities, as applicable, that satisfy on-going Member needs and implement to achieve revenue objectives. Actively utilize Member Committees and the Board of Governors.
  9. Develop departmental sales plan, in conjunction with the Department Heads and Regional Staff, including specific tactics for revenue generation. Motivate sales staff to achieve revenue goals per departmental sales plan by conducting weekly sales meetings. Involve all club personnel in generating revenue through constant communication on the importance of continuous income stream. Research and analyze current and future market areas, and develop sales strategy based on data.
  10. Monitor Member attrition. Develop action plans to curtail Member attrition and maintain it at the lowest possible level. Personally contacting resigning Member to ascertain the reasons for resigning, with documentation.
  11. Works with the Director of GCM/Superintendent to ensure quality of course, maintaining of budget and compliance to company standards, as well as environmental regulation compliance.
  12. Ensure that the club meets all debt and lease term obligations, as applicable. Fiduciary responsibility to ensure that the club meets all contractual obligations.
  13. Ensure the club is not placed in a position of liability by acts of negligence or poor management decisions.
  14. Completing all required financial and administrative reporting/audits accurately and on time through the Office Administrator (OA) and/or Regional Accounting Manager (RAM). Assuring all accounting practices are in compliance with GAAP and ClubCorps established accounting policies and procedures.
  15. Directing the OA to effectively manage accounts receivable and collections. Assist with collections that escalate to suspension.
  16. Responsible for managing and setting the expectations that Department Heads will identify and develop employee development plans in all departments for career advancement through the use of performance review systems, cross training, and goal setting.
  17. Coordinating the People Strategy needs from each Club operating area into an organized, well-defined human resources plan which identifies recruiting and placement targets, specific actions to address developmental needs, recognition and training objectives
  18. Recruit, select, develop and continually evaluate a qualified staff of Department Heads to understand the relationships between value, Member Satisfaction and Member retention/attrition, while achieve departmental revenue objectives and net margins.
  19. Create a motivating work environment, centered upon teamwork and mutual respect that is expected to focus upon Member and Employee Partner Satisfaction, while exceeding the Clubs revenue objectives.

OTHER ACCOUNTABILITIES

  1. Because of the fluctuating demands of the companys operation, it may be necessary that each Employee Partner perform a multitude of different functions therefore, as an essential part of your position, you will be expected to help others when the occasion arises, just as other Employee Partners are expected to help you. Accordingly, you may be expected to perform other tasks as needed or as directed.
  2. Adhere to all of the various company, club and department written mandatory standards of operations, policies and procedures, manuals, memos, oral instructions, etc., all of which go to make up the essential functions of the job.
  3. Responsible for conduct oneself as a representative for the Companys management team, by visibly supporting and implementing policy and demonstrating high standards of ethics and integrity with Members, peers and employees..
  4. Responsible for maintaining good conduct and safe working habits while in all areas and assuring that others are acting safely. Audit assets, maintenance procedures and safety practices in each Club operating area through the staff of Department Heads to assure a secure, safe environment is maintained.
  5. Apply initiative to achieve personal/professional growth as a member of the Companys management team and maintain professional certifications as they may apply to the specific product line.
  6. Ensure all Club Policies Procedures are adhered to and ensure all Club staff are accountable for compliance of theses Policies Procedures.
  7. Assuring each Club Employee Partner in high Member contact areas has successfully completed training and is actively promoting Club programs/events.
  8. Actively participate in Club events, acting to facilitate Members to create their own value, making use of significant personal contact as a means of gathering feedback.
  9. Take initiative to solve problems, utilizing all available resources including regional and corporate staff.
  10. Ensure service recovery programs are in place, staff is properly training to execute and being properly utilized as set forth by management.
  11. Personally handle serious Member complaints/concerns quickly and effectively to ensure issues are resolved to the Members satisfaction.
  12. Lead and motivate others to achieve expected outcomes.
  13. Manage time effectively.
  14. Maintaining an &quotopen door&quot and providing a forum for Employee Partners to voice concerns and provide input in confidence and without fear of reprisals.

 

 

  • WORK EXPERIENCE: 5+ years in club mgt or related field
  • EDUCATION: Bachelors Degree – In Hospitality Mgt, Business Admin, and Marketing, Economics preferred and/or CMAA certification, Food Mgt Professional certification
  • CERTIFICATION/LICENSE: Certified as GM by Regional Staff.
  • BUDGET CONTROL/RESPONSIBILITY: Responsible for up to million to multi-million dollar business. Errors in judgment regarding expense allocation could seriously affect the profit/loss position of their departments.
  • SECURITY/CONFIDENTIALITY: Deals with highly confidential material (ie. Member/Employee Data)
  • TRAINING:
  • PERFORMANCE STANDARDS: Computer literacy required/Spreadsheet knowledge required. Computer skills, good communication skills, ability to be a strong leader
  • WORKING CONDITIONS/ENVIRONMENT: Professional indoor office/club environment.

Apply Now

210417
https://ecwl.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_3001/requisitions/job/210417

Server- The Ridge Club – Sandwich, Massachusetts 210350

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Server

Responsible for providing food and beverage STAR Service to Members and Guests while consistently displaying the Three Steps of Service at every opportunity. Work closely and coordinate with other team members to ensure Member/Guest satisfaction and retention.

This position reports directly to the FB Director, Service Director, and Banquet Manager with indirect reporting to the Private Events Director, Captain, and General Manager.

Day to Day:

  • Maintain ClubCorp service standards as outlined in the FB Service training program(s) at high standards
  • Responsible for food and beverage service to Members and guests, adhering to the ClubCorp standards of service.
  • Complete and comprehensive knowledge of the a la carte menu is mandatory, including daily features and specials that may not be available directly on the menu.
  • Accurately execute Member/Guest orders and requests in an attentive and timely fashion.
  • Know Member names and greet them promptly while providing a warm welcome making them feel at home.
  • Ensure daily assignments and side work is complete in respective areas to meet Club standards. Consistantly sanitize work areas, refill/stock containers and supplies, etc.).
  • Assist fellow Employees, Members and guests to ensure delivery of the Three Steps of Service without being directed. Be aware of team members and the environment and participate as a member of the team.
  • Notify management of Member/Guest complaints at the time they occur. Practice good service recovery by rectifying any complaints as soon as possible.
  • Complete additional duties as assigned by the FB Director, Service Director, Private Events Director, etc.
  • Possess clear knowledge of all various liquors, beer and wines available at the Club.
  • Must be able to interact with Members/Guests professionally, helping them with changes and last minute requests as needed.

All the other stuff we do:

  • Because of the fluctuating demands of the companys operation, it may be necessary that each Employee Partner perform a multitude of different functions therefore, as an essential part of your position, you will be expected to help others when the occasion arises, just as other Employee Partners are expected to help you. Accordingly, you may be expected to perform other tasks as needed or as directed.
  • Adhere to all of the various company, club and department written mandatory standards of operations, policies and procedures, manuals, memos, oral instructions, etc., all of which go to make up the essential functions of the job.
  • Responsible for maintaining good conduct and safe working habits while in all areas and assure that others are acting safely.
  • Follow all service department, club and corporate guidelines and policies as instructed by supervisor, policies and manuals.
  • Attend all Service Training Meetings as requested.
  • Attend daily line-up and participate as requested.
  • Wear a clean and neat uniform that follows ClubCorp and your property uniform standards daily
  • A high school diploma preferred.
  • Previous Food and Beverage experience preferred.
  • Food Handler and Alcohol Server Certifications as required by State and City.
  • You have completed FB Service Training.
  • Excellent communication skills and articulate speech.
  • Ability to communicate and follow instructions.
  • You are comfortable working in both indoor and occasional outdoor environments.

Apply Now

210350
https://ecwl.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_3001/requisitions/job/210350

Busperson- The Ridge Club – Sandwich, Massachusetts 210351

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Busperson

Responsible for all table maintenance, resetting, room preparation and assistance to the service and banquet staff to ensure the Members/Guests satisfaction. Consistently display the Three Steps of Service at all opportunities.

This position reports directly to the FB Director/Service Director with indirect reporting to the Captains and Servers.

Day to Day:

  • Maintain ClubCorp service standards as outlined in the FB Service training program at high standards.
  • Prepare all bus and other work areas to be presentable and ready for service according to ClubCorp standards.
  • Maintain beverages and ice at acceptable levels.
  • Maintain breads, butters, candles and all other table setting at proper levels.
  • Set up and break down rooms as directed, ensuring proper equipment, linens, and other necessary items are clean and in working order.
  • Clear and reset all tables promptly and efficiently.
  • Clean and maintain designated work areas.
  • Assist service and banquet staff as needed.
  • Assist fellow Employee, Members and guests to ensure delivery of the Three Steps of Service without being directed. Be aware of team members and the environment and participate as a member of the team.
  • Notify management of Member/Guest complaints at the time they occur. Practice good service recovery by rectifying any complaints as soon as possible.
  • Must be able to interact with Members/Guests professionally, helping them with changes and last minute requests as needed.

All the other stuff we do:

  • Because of the fluctuating demands of the companys operation, it may be necessary that each Employee Partner perform a multitude of different functions therefore, as an essential part of your position, you will be expected to help others when the occasion arises, just as other Employee Partners are expected to help you. Accordingly, you may be expected to perform other tasks as needed or as directed.
  • Adhere to all of the various company, club and department written mandatory standards of operations, policies and procedures, manuals, memos, oral instructions, etc., all of which go to make up the essential functions of the job.
  • Demonstrate good teamwork and follow instructions well as directed.
  • Be able to multi-task and work at an efficient pace to keep up with business needs.
  • Maintain good conduct and safe working habits while in all areas of the Club and assure that others are acting safely.
  • Attend daily line-up and participate as requested.
  • Wear a clean and neat uniform that follows ClubCorp and your property uniform standards daily.
  • A high school diploma preferred.
  • Ability to communicate and follow instructions.
  • You are comfortable working at a fast pace in both indoor and outdoor environments.

Apply Now

210351
https://ecwl.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_3001/requisitions/job/210351

Attendant Beverage Cart- The Ridge Club – Sandwich, Massachusetts 210352

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Beverage Cart Attendant

Responsible for Building Relationships and Enriching Lives by providing STAR Service to Members and Guests ensuring their complete satisfaction while playing on the golf course or other designated areas. Enhance Member retention efforts and coordinate with the other Club departments to provide the Three Steps of Service at all times whether on the golf course, in the Halfway House, or other Food and Beverage service areas.

This position reports directly to the FB Director/Service Director with indirect reporting to the General Manager, Captain, and Head Golf Pro.

Day to Day:

  • Maintain excellent FB service standards as outlined in ClubCorps FB service standard guidelines and other training programs.
  • Offer Members and guests the opportunity to obtain and enjoy food and beverage while in the process of playing golf or enjoying other events. Know and follow the rules of golf etiquette when approaching a golf group at all times.
  • Greet Members promptly by name and make introductions with guests, maintaining a polite and friendly manner at all times, in order to provide high quality service in a timely manner.
  • Provide timely coverage of assigned course, anticipating visits to each group every 4-5 holes while maintaining communication with other attendants and management to ensure adequate coverage as needed.
  • Offer to dispose of trash and empties to assist the Members and guests to maintain a consistent and clean environment. Assist in other ways such as directions to the restroom, club house, etc. Be super knowledgeable.
  • Prior to departing onto the courses for service, stock cart with food, beverage, ice, etc. and transaction supplies.
  • Collect payments (i.e., cash, member charge, etc.) and accurately reconcile daily bank at the conclusion of each shift. Process all business for the day and deposit in designated area.
  • Request and restock in a timely manner to ensure proper par levels that allow for consistent and quality service.
  • Maintain proper knowledge of product, up selling where applicable. When possible, know which Members and guests are on the course by consulting tee sheets, attending line-ups, etc. and create magic moments with favorites.
  • Operate golf carts within guidelines, policies and procedures to ensure proper safety to avoid accidents.
  • Safely secure all products on cart including cash bank, keys, etc. and other company property as assigned.
  • Document all spills and waste of product &ndash daily par versus usage sheets.
  • Clean and sanitize the cart of all food, ice, and trash at the end of each shift. Ensure health code standards are met at all times.
  • Communicate with Service/FB Director when special products are needed or there are any problems with food quality, supplies or presentation.
  • Assist fellow Employees, Members and guests to ensure delivery of the Three Steps of Service without being directed. Be aware of team members and the environment and participate as a member of the team.
  • Notify management of Member/Guest complaints at the time they occur. Practice good service recovery by rectifying any complaints as soon as possible.
  • Because of the fluctuating demands of the companys operation, it may be necessary that each Employee Partner perform a multitude of different functions therefore, as an essential part of your position, you will be expected to help others when the occasion arises, just as other Employee Partners are expected to help you. Accordingly, you may be expected to perform other tasks as needed or as directed.
  • Adhere to all of the various company, club and department written mandatory standards of operations, policies and procedures, manuals, memos, oral instructions, etc., all of which go to make up the essential functions of the job.
  • Demonstrate good teamwork.
  • Work well under pressure, coordinating multiple tasks at any given time.
  • Responsible for attendance at all Service Training Meetings as requested.
  • Maintain good conduct and safe working habits while in all areas of the Club and assure that others are acting safely.
  • Attend daily line-up and participate as requested.
  • Wear a clean and neat uniform that follows ClubCorp and your property uniform standards daily.
  • A high school diploma preferred.
  • Previous Food and Beverage experience preferred.
  • Alcohol and food safety awareness certificate.
  • Valid drivers license to operate golf cart.
  • Excellent communication skills and articulate speech. Ability to follow instructions well.
  • You always perform at the highest level of ethical work standards.
  • You are comfortable working mostly outdoors.

Apply Now

210352
https://ecwl.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_3001/requisitions/job/210352

Server Banquet- The Ridge Club – Sandwich, Massachusetts 210353

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Banquet Server

 

 

Responsible for providing food and beverage STAR Service to Members and Guests while consistently displaying the Three Steps of Service at every opportunity. Work closely and coordinate with other team members to ensure Member/Guest satisfaction and retention.

This position reports directly to the FB Director, Service Director, and Banquet Manager with indirect reporting to the Private Events Director, Captain, and General Manager.

Day to Day:

  • Maintain ClubCorp service standards as outlined in the FB Service training program(s) at high standards
  • Responsible for food and beverage service to Members and guests, adhering to the ClubCorp standards of service.
  • Complete and comprehensive knowledge of the a la carte menu is mandatory, including daily features and specials that may not be available directly on the menu.
  • Accurately execute Member/Guest orders and requests in an attentive and timely fashion.
  • Know Member names and greet them promptly while providing a warm welcome making them feel at home.
  • Ensure that room(s) is set up correctly, bussed consistently, cleaned continually and know how the room needs to be set-up for the next event, if applicable.
  • Ensure daily assignments and side work is complete in respective areas to meet Club standards. Consistantly sanitize work areas, refill/stock containers and supplies, etc.).
  • Assist fellow Employees, Members and guests to ensure delivery of the Three Steps of Service without being directed. Be aware of team members and the environment and participate as a member of the team.
  • Notify management of Member/Guest complaints at the time they occur. Practice good service recovery by rectifying any complaints as soon as possible.
  • Complete additional duties as assigned by the FB Director, Service Director, Private Events Director, etc.
  • Possess clear knowledge of all various liquors, beer and wines available at the Club.
  • Must be able to interact with Members/Guests professionally, helping them with changes and last minute requests as needed.

All the other stuff we do:

  • Because of the fluctuating demands of the companys operation, it may be necessary that each Employee Partner perform a multitude of different functions therefore, as an essential part of your position, you will be expected to help others when the occasion arises, just as other Employee Partners are expected to help you. Accordingly, you may be expected to perform other tasks as needed or as directed.
  • Adhere to all of the various company, club and department written mandatory standards of operations, policies and procedures, manuals, memos, oral instructions, etc., all of which go to make up the essential functions of the job.
  • Responsible for maintaining good conduct and safe working habits while in all areas and assure that others are acting safely.
  • Follow all service department, club and corporate guidelines and policies as instructed by supervisor, policies and manuals.
  • Attend all Service Training Meetings as requested.
  • Attend daily line-up and participate as requested.
  • Wear a clean and neat uniform that follows ClubCorp and your property uniform standards daily.
  • A high school diploma preferred.
  • Previous Food and Beverage experience preferred.
  • Food Handler and Alcohol Server Certifications as required by State and City.
  • You have completed FB Service Training.
  • Excellent communication skills and articulate speech.
  • Ability to communicate and follow instructions.
  • You are comfortable working in both indoor and occasional outdoor environments.

Apply Now

210353
https://ecwl.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_3001/requisitions/job/210353

Camp Counselor- The Ridge Club – Sandwich, Massachusetts 210345

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Camp Counselor

The Camp Counselor reports to the Head Camp Counselor and/or Head Tennis Professional. Responsible for insuring the safety of the children. Responsible for being courteous and exercising tact and diplomacy when dealing with the public. Must be familiar with approved methods of dealing with problem behaviors of young children. Responsible for asserting leadership abilities in the event of the Supervisor’s absence. Responsible for maintaining cooperative and harmonious relationships with other counselors, showing professionalism, independence and willingness to learn on the job.

  Responsibilities

  • Familiar with methods of dealing with problem behaviors of children in your care.
  • Being able to lift up to 50 lbs.
  • Must be courteous and exercise tact and diplomacy when dealing with the Members.
  • Show professionalism, independence and willingness to learn on the job.
  • Must keep children safe and under constant supervision.
  • Must keep children hydrated and sun-screened when outdoors.
  • Must be able to communicate with parents and inform them of any important information about their children.
  • Must accompany and supervise children while in lessons (golf, tennis, etc.).

    Job Requirements

  • Must be able to monitor children’s attendance.
  • Perform the duty of monitoring and actively participating with children.
  • Must adhere to all of the various written mandatory standards of operations, policies and procedures, manuals, memos, oral instructions etc. all of which make up the external functions of the job.
  • Must be minimum 17 yrs of age.
  • Camp experience a real plus.
  • Budget Control/Responsibility

Apply Now

210345
https://ecwl.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_3001/requisitions/job/210345

Director Day Camp- The Ridge Club – Sandwich, Massachusetts 210101

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Day Camp Director – Kid’s Camp Summer Program

The Day Camp Director is a seasonal position responsible for the planning, implementation and the supervision of the daily operations of the Clubs summer day camp program. This includes the operations that directly impact the over-all Member experience and the operating excellence of the department.

  Responsibilities

  • Ensure the safety of the children participating in the day camp program at all times
  • Set the example of professionalism and good judgement for others at all times.
  • Responsible for the planning and scheduling of activities for the Day Camp program to ensure safety and fun for all children enrolled, and implement and teach staff and children core values
  • Must be professional, courteous and exercise tact and diplomacy when dealing with the Members and guests
  • Must be familiar with approved methods of care for problem behaviors of young children, ages 6-13 years
  • Responsible for maintaining cooperative and harmonious relationships with the Day Camp staff, showing professionalism, independence and willingness to learn
  • Accountable for the security of/the completion of child information profiles and registration
  • Responsible for the accurate and timely processing of daily and weekly rosters, schedules, and billing
  • Responsible for the hiring and training of Day Camp Employee Partners
  • Responsible for the active communication between the Day Camp and the Welcome Desk, KOC accounting office, golf department, aquatics department and tennis department
  • To work with your supervisor to insure the financial performance of the day camp meets budget
  • To adhere to all of the written mandatory standards of operation, policies, procedures, manuals, memos, oral instructions of the KOC.

  Job Requirements

  • Minimum of one year of work experience in an organized childcare setting.
  • High School Diploma required.
  • College Degree or Child Development/Early Childhood Education preferred
  • CPR and First Aid certification required. CDA certification preferred

Apply Now

210101
https://ecwl.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_3001/requisitions/job/210101

Dishwasher- The Ridge Club – Sandwich, Massachusetts 210259

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Dishwasher

Responsible for duties such as dishes, cleanliness of kitchen, food preparation, organization, sanitation, and production of food items, as well as closing and storage for individual work station as needed.

  • Responsible for set-up of daily par/prep and organization of the daily work station.
  • Responsible for the opening, set-up and operation of dishwashing machine, the sink pot scrub station and all ware washing set-up.
  • Responsible for the disposal of all food waste, trash receptacles and break down of boxes and larger containers to be placed in dumpsters.
  • Must sweep and mop kitchen floors, walk-ins, storerooms, employee break room and kitchen office, etc. as directed.
  • Preparation of and storage of all food items necessary to operate kitchen in adherence with ClubCorp quality standards.
  • Upkeep of items used by others, ie. lettuces ,vegetables and fruits if required.
  • Assist in receiving and procurement of all goods purchased by kitchen in an orderly fashion in accordance with safety and sanitation procedures.
  • Communicate with Chef(s) when special products (ie.chemicals) are needed or having problems with equipment and tools.
  • Assist fellow Employee Partners, Members and guests to ensure delivery of the 3 steps of service without being directed. Be aware of team members and the environment and participate as a member of the team.

Day to Day:

  • Because of the fluctuating demands of the Clubs operation, it may be necessary that each Employee perform a multitude of different functions therefore, as an essential part of your job, you will be expected to help others when the occasion arises, just as other Employees are expected to help you. Accordingly, you may be expected to perform other tasks as needed or as directed.
  • Adhere to all of the various company, club and department written mandatory standards of operations, policies and procedures, manuals, memos, oral instructions, etc., all of which go to make up the essential functions of the job.
  • Be able to multi-task and work at an efficient pace to keep up with business needs.
  • Be able to follow instructions well as directed.
  • Responsible for maintaining good conduct and safe working habits while in all areas and assuring others are acting safely.
  • Attendance at daily line-up and participating as requested.
  • Wearing a clean and neat uniform that follows ClubCorp and your property uniform standards daily.
  • Any previous experience in stewarding or kitchen prep is favorable.
  • High school diploma preferred

 

Apply Now

210259
https://ecwl.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_3001/requisitions/job/210259

Golf Course Grounds Maintenance- The Ridge Club – Sandwich, Massachusetts 210077

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Grounds Keeper

The Grounds keep is responsible for the daily maintenance around outside of clubhouse, parking lots and golf course(s). The Groundskeeper will be responsible for performing ongoing landscaping tasks, as well as routine maintenance of all landscaping equipment.

Responsibilities

  • Removal of trash and debris, blowing areas off, sweeping, raking, mulching, mowing, trimming, edging, watering and planting material
  • Mow the lawns, prune the bushes and trees, edge the walkways and give the grounds a manicured look
  • Take on special landscaping or planting projects as deemed necessary by the property manager
  • Collaborate with maintenance team to make sure the grounds and the building are always properly cared for
  • Perform regular maintenance and minor repairs on the lawn care equipment and to

Job Requirements

  • Working experience with gardening and knowledge of basic perennial and annual plants
  • A certification in a horticulture or landscaping would be preferred
  • Must be a reliable worker who is able to perform routine tasks without supervision
  • Strong attention to detail required

Apply Now

210077
https://ecwl.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_3001/requisitions/job/210077

Caddie- The Ridge Club – Sandwich, Massachusetts 208234

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Caddie

 
The Caddie is r
esponsible for providing the highest level of professionalism and customer services for our Members and Guests on the course. The caddie serves as an attendant to the golfer, typically by carrying his/her bags.

Responsibilities:

  • Responsible for efficient and friendly customer service to provide the Three Steps of
  • Service as Members and Guests play golf.
  • Responsible for understanding the game of golf and how each of the fourteen golf clubs
  • are used.
  • Responsible for knowing where his/her player’s golf ball is at all times and marking its
  • position.
  • Responsible for replacing all divots.
  • Responsible for raking all bunkers.
  • Responsible for staying ahead or even with his/her player, but never behind.
  • Responsible for being on the course as scheduled, unless checking with the starters or
  • other golf operations staff reporting any incidents or situations that need attention.
  • Assist the Members and Guests whenever possible or requesting giving suggestions on
  • proper golf course etiquette.

 

Job Requirements

  • Customer service experience
  • Basic golf knowledge
  • Ability to work well under pressure
  • Ability to focus attention on detail

Apply Now

208234
https://ecwl.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_3001/requisitions/job/208234

Tennis Professional- The Ridge Club – Sandwich, Massachusetts 208240

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Tennis Professional

Provide the Three Steps of Service to the Members and guests of the club. Organize tennis clinics and private lessons that encourage participation in the Clubs tennis activities. Promote tennis memberships to all potential prospects. Act as the Clubs Tennis Ambassador to enhance the value of the Club. Reports directly to the Director of Racquet Sports/or Head Tennis Professional.

Day to Day:

  • Assist the members with all tennis needs and ensure tennis policies are being followed.
  • Teach private or group tennis lessons/drills.
  • Schedule, administer and promote leagues, round robins, drop-in, ladders, tournaments, and all other events as applicable.
  • Develop and promote tennis clinics, private lessons, adult, junior and senior programs.
  • Call new members to conduct a tennis orientation into the facility and programs available.
  • Maintain courts in a professional manner and ensure that the environment is safe for all those who use the facility.
  • Maximize the Clubs tennis facilities to reduce attrition and attract new members.
  • Responsible for seeing that daily assignments are completed in their respective areas, to meet Club standards and as communicated in the Star Service FOCUS expectations (i.e. orderly/organized work areas, straighten/arrange furniture/equipment, picking up trash/debris, etc.).
  • Assist fellow Employee Partners, Members, and guests to ensure delivery of the 3 steps of service without being directed. Be aware of team members and the environment and participate as a member of the team.
  • Notify supervisor of Member/Guest complaints at the time they occur. Rectify, practicing service recover, any complaints as soon as possible.
  • Must be able to interact with Members/Guests professionally, helping them with changes and last-minute requests as needed.

All the other stuff we do:

  • Because of the fluctuating demands of the companys operation, it may be necessary that each Employee Partner perform a multitude of different functions therefore, as an essential part of your position, you will be expected to help others when the occasion arises, just as other Employee Partners are expected to help you. Accordingly, you may be expected to perform other tasks as needed or as directed.
  • Attend Club functions and tennis committee meetings.
  • Adhere to all the various company, club and department written mandatory standards of operations, policies and procedures, manuals, memos, oral instructions, etc., all of which go to make up the essential functions of the job.
  • Ability to communicate effectively with proper grammar.
  • Ability to work well under pressure, coordinating multiple tasks at any given time ability to focus attention on detail.
  • Responsible for maintaining good conduct and safe working habits while in all areas, including the kitchen, and assuring that others are acting safely.
  • Attendance at daily line-up and participating as requested.
  • Wearing a clean and neat uniform that follows ClubCorp and your property uniform standards daily.
  • Minimum of 2 years as a Tennis Professional.
  • High School Diploma or equivalent required. College degree preferred
  • USPTA certification required
  • Required tennis instruction training

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208240
https://ecwl.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_3001/requisitions/job/208240

Pool Supervisor- The Ridge Club – Sandwich, Massachusetts 208246

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POOL SUPERVISOR

The Pool Supervisor is responsible for the operations of the entire swimming complex facility, the swimming pool employees, and the overall safety of those who use the facility. Also has financial responsibility over the aquatics programs developed.
 
Duties include:
  • Hire, supervise, and develop all pool personnel to ensure staff is well trained thereby creating a safe environment for those who use facility.
  • Ensure that pool facility is a safe environment at all times and conduct in-service training drills bi-monthly to maintain safety standards.
  • Clean and sanitize swimming pool (includes cleaning pool backwash filers, skimming pool surfaces, and checking that chemicals in pool are at ideal levels).
  • Ensure that all equipment (i.e. railings, ropes, pumps, etc.) are in good working order, and provide repair/replacement as needed.
  • Procure chemicals, equipment, and supplies as needed.
  • Oversee all programs created for the aquatics department.
  • Administer swim lesson program and/or swim team program as defined by specific club organization.

JOB REQUIREMENTS

2 – 3 years experience in pool operation aquatics

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208246
https://ecwl.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_3001/requisitions/job/208246

Attendant Outside Services- The Ridge Club – Sandwich, Massachusetts 208233

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Outside Services Assistant

Responsible for providing the highest level of professionalism and customer service for our Members/Guests by conducting the Golf Operations outside services efficiently.

This position reports directly to the Director of Golf or Head Golf Pro with indirect reporting to other Golf Professionals and Assistants.

Day to Day:

  • Provides Warm Welcomes, Magic Moments and Fond Farewells to all Members/Guests of the Club by smiling, looking the Member/Guest in the eye and greeting them by name as they approach the golf/staging area or within the Golf Shop areas.
  • Assist golfers by loading bags, cleaning clubs and preparing golfers for play ensuring all their needs are met and questions answered. Assist by giving suggestions on proper golf course etiquette.
  • Cleaning and maintain the storage areas and golf cart fleet at all times.
  • Marshal carts in the staging area and assign golf carts to players so the golf carts can be tracked when they are occupied by Members/Guests.
  • Assist golfers after their round by cleaning clubs, delivering them to their cars as needed and checking in the golf carts.
  • Be knowledgeable and promote events at the Club, course conditions, events in progress, and any information that will be helpful to the Member/Guest, allowing them to enjoy the Club amenities and activities.
  • Maintain club storage areas and cart barn in a clean and orderly manner with clubs (rental, member, etc.), equipment, etc. and in proper areas. Report any damage to clubs or equipment immediately to Golf Shop.
  • Maintain the practice areas so they are set-up and continually supplied (i.e., range balls, etc.) and in order for daily usage.
  • Maintain area outside pro shop, parking lot, etc. so that it is uncongested, neat and free of debris at all times.
  • Assist and coordinate services with other golf operations staff such as range attendants, cart attendants, marshals/starters, etc. to ensure seamless and efficient service to Members/Guests takes place.
  • Ensure daily assignments are completed in their respective areas, to meet Club standards (i.e., orderly/organized work areas, straighten/arrange entry area, straightening/stocking of golf shop, etc.).
  • Assist fellow Employees, Members/Guests to ensure delivery of the Three Steps of Service without being directed. Be aware of team members and the environment and participate as a member of the team.
  • Notify management of Member/Guest complaints at the time they occur. Practice good service recovery by rectifying any complaints as soon as possible.
  • Must be able to interact with Members/Guests professionally, helping them with changes and last minute requests as needed.

All the other stuff we do:

  • Because of the fluctuating demands of the companys operation, it may be necessary that each Employee Partner perform a multitude of different functions therefore, as an essential part of your position, you will be expected to help others when the occasion arises, just as other Employee Partners are expected to help you. Accordingly, you may be expected to perform other tasks as needed or as directed.
  • Adhere to all of the various company, club and department written mandatory standards of operations, policies and procedures, manuals, memos, oral instructions, etc., all of which go to make up the essential functions of the job.
  • Demonstrate good teamwork.
  • Communicate effectively with proper grammar.
  • Work well under pressure, coordinating multiple tasks at any given time
  • Focus attention on detail.
  • Maintain good conduct and safe working habits while in all areas of the Club and assure that others are acting safely.
  • Attend daily line-up and participate as requested.
  • Wear a clean and neat uniform that follows ClubCorp and your property uniform standards daily. 
  • A high school diploma, GED, or equivalent, is required.
  • Customer service experience. Basic Golf Knowledge and Etiquette Required.
  • You can be trusted to maintain confidentiality of all proprietary Company information and sensitive employee matters, except as expressly authorized by the Company.
  • You always perform at the highest level of ethical work standards.
  • You are comfortable working in both indoor and outdoor environments with frequent exposure to extreme hot or cold temperatures and humidity.

Apply Now

208233
https://ecwl.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_3001/requisitions/job/208233

Golf Course Grounds Maintenance- The Ridge Club – Sandwich, Massachusetts 208238

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Golf Course Grounds Maintence

The Grounds keep is responsible for the daily maintenance around outside of clubhouse, parking lots and golf course(s). The Groundskeeper will be responsible for performing ongoing landscaping tasks, as well as routine maintenance of all landscaping equipment.

Responsibilities

  • Removal of trash and debris, blowing areas off, sweeping, raking, mulching, mowing, trimming, edging, watering and planting material
  • Mow the lawns, prune the bushes and trees, edge the walkways and give the grounds a manicured look
  • Take on special landscaping or planting projects as deemed necessary by the property manager
  • Collaborate with maintenance team to make sure the grounds and the building are always properly cared for
  • Perform regular maintenance and minor repairs on the lawn care equipment and to

Job Requirements

  • Working experience with gardening and knowledge of basic perennial and annual plants
  • A certification in a horticulture or landscaping would be preferred
  • Must be a reliable worker who is able to perform routine tasks without supervision
  • Strong attention to detail required

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208238
https://ecwl.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_3001/requisitions/job/208238

Lifeguard- The Ridge Club – Sandwich, Massachusetts 208247

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Lifeguard

The position of the Lifeguard is to provide Members and Guests with a safe and enjoyable aquatic environment.

Responsibilities

  • To provide a clean, well-maintained and safe aquatic environment in compliance with both club and public health department standards
  • To connect Members to other Members through ongoing contact with the Members and promotion of club activities
  • To properly maintain and monitor the pool environment so it meets all required local health codes and Member needs
  • To maintain a clean and safe pool environment through proper cleaning and preventative maintenance of aquatic equipment, filter room equipment, heaters and pool surfaces
  • To administer aquatic services as set forth by the club, including teaching swim lessons, supervising group swim activities and helping with other aquatic program activities

Job Requirements

  • Minimum of three months’ work experience as a lifeguard
  • High school diploma or equivalent preferred, but not required
  • CPR Certification Required
  • Local candidates only as this position does not offer relocation
  • Part-time seasonal position for Summer only
  • Must have flexible hours

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208247
https://ecwl.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_3001/requisitions/job/208247