Server – TPC Michigan – Dearborn, Michigan 162759

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Server

The Server is responsible for providing exceptional food and beverage service to Members and guests, thus ensuring satisfaction and Member retention. They are responsible for greeting Members and guests promptly while always exhibiting a high level of hospitality. Servers must have a passion for hospitality and Member satisfaction.

Responsibilities Continued

  • Maintain ClubCorp service standards as outlined in the Hospitality First training program
  • Complete and comprehensive knowledge of the menu and various liquors, beer, and wines available by the Club
  • Accurately execute Member and guest orders and requests in a timely fashion
  • Consistently display the Steps of Service at all opportunities to Members and guest

Job Qualifications

– Previous food and beverage server experience preferred

– High School Diploma preferred

TPC Michigan

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Superintendent – Oak Pointe Country Club – Brighton, Michigan 162257

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Golf Course Superintendent

The Golf Course Superintendent is responsible for the successful operation of the Golf Course Maintenance Department and Clubhouse Grounds Maintenance.

The Superintendent works closely with the General Manager on capital improvement expansion projects, as well as interaction with the Head Golf Professional to maximize the number of rounds of golf played by scheduling maintenance practices around Member play and outings to maximize efficiency is essential.

Responsibilities

  • Provides agronomic direction to maintain the golf course at the highest quality possible at all times
  • Follows company standards for the healthy growth of the golf course grasses, trees, wetlands, and other applicable plant materials
  • Programs for turf/grass, material and chemical maintenance, and asset management are critical to the success of this role
  • Prepares an annual budget and achieves these financial goals throughout the year, through proper forecasting, expense controls and labor management
  • Responsible for hiring, training and developing all staff
  • Ensures staff is working within OSHA, club safety, state and federal guidelines for safe working conditions.

Job Requirements

– 3
– 5 years in Golf Course Maintenance management

– Min 2-year College Agronomy Degree required

– Pesticide Applicators License required

– Advanced knowledge of regulatory requirements and recordkeeping as required by local, state and federal laws

– Diplomatic team player able to foster relationships with Members, Employee Partners and guests

– Bilingual (English
– Spanish) communication ability preferred

Oak Pointe Country Club

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Private Dining & Event Manager – Oak Pointe Country Club – Brighton, Michigan 160997

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Private Dining & Event Manager

The Food & Beverage Captain assists the F&B Director and Service Director in overseeing day-to-day operations including casual, fine dining, private events, and bartending operations.

They supervise set-ups, breakdowns, staffing levels and quality of service while maintaining Food and Beverage financial goals.

The Food & Beverage Captain coordinates with the Member Relations Director, the Private Events Director, and the event host to ensure that all events are well organized and that the expectations of the Member and host are exceeded.

Responsibilities

  • Effectively communicate with Department Heads and Employee Partners to execute high level of service at all times
  • Manage, train, and create an engaging atmosphere for Employee Partners

Job Qualifications

– Three years experience as a supervisor in a la carte or private dining service

– High-energy, outgoing personality with strong professional, interpersonal, and communication skills

– Team leadership and motivation skills

– Attention to set up and service details are a must

– Diplomatic team player able to foster relationships with Members, Employee Partners, and guests

– Possesses a passion for exceeding Member expectations

– Bartending and server experience preferred

– Private event experienced preferred

Oak Pointe Country Club

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Director of Restaurants – Skyline Club – Southfield – Southfield, Michigan 161758

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The Director of Restaurant’s primary purpose is to oversee the daily food and beverage operations in support of the Director of Food & Beverage. Ensure all food and beverage operations and Member services are coordinated to exceed Member expectations, while driving initiatives to achieve the Club’s revenue and profit objectives. This position will work closely with the Director of Food & Beverage and Executive Chef to ensure the standards of service and safety guidelines are met.

 

The benchmarks for a successful Director of Restaurants are: The maintenance of all quality standards for service, cleanliness, and safety; employee relations and staff development. Assist the Food and Beverage Director in achieving annual sales and profit in overall Front of House operations while exceeding Member expectations through strong leadership and management skills.

 

Also responsible for assisting in the development, and training of all service personnel, to maintain a high level of service as well as ensure that the Club adheres to the standards that have been set forth by ClubCorp.


Reports Directly To: Director of Food and Beverage. Directly Supervises all front of house food and beverage staff.


Day to Day:

 

Maintain exceptional Member Relations and facilities by creating a quality environment through staffing, programming, service operations, maintenance.

• Complete scheduled inventories and ensure proper administration processes are followed

• Responsible for Front of house scheduling and ensure that they meet budgeted labor targets

• Ensure all expense control systems are in place with close monitoring of all department expenses including revenue to payroll ratio. Ensure appropriate forecasting systems are utilized.

• Work with the Member committees to develop and implement Member activities and events.

• Communicate with Members on both group and individual basis to ensure the Club is exceeding their expectations.

• Collaborate with the Food and Beverage team to create and implement new ideas

• Ensure compliance with federal, state, and local food sanitation and safety regulations. Be knowledgeable about the most updated laws and guidelines and communicate this information to the staff

• Assist in selecting and developing a qualified staff of Service Excellence Employees to understand the relationships between value, Member service and satisfaction and Member retention/attrition.

• Develop Employees for career advancement using Performance Review Systems, Cross Training, and Developmental Planning.

• Responsible for ensuring the service is team is properly trained to deliver exceptional service and to create memorable moments for Member. This could include interactive dining, table-side service, promoting specialty or signature items, etc.

• Create an excellent work environment, centered upon teamwork and mutual respect that is expected to focus upon Member Satisfaction and the 3 Steps of Service while producing the Club’s revenue objectives.

• Implement and effectively execute specific training programs timely and consistently to ensure Club staff is providing Members with quality service and product.

• Responsible for the scheduling of all service personnel. Ensure controls on time reporting via the time management systems are in place by computing the total hours and making sure the times are accurate by both the Employee Partners and the supervisor. Ensure Employees are adhering to mandated policies and procedures as outline in the Time Management Policy.

• Attend all Department Head staff meetings, Food & Beverage meetings, as well as hold weekly service training meetings and special training sessions when needed. Perform line-up twice daily going over the events of the day and Menu items.

• Partner with fellow Employees to provide the 3 Steps of Service (warm welcomes, magic moments, and fond farewells) to all Members/guests.

• Ensure service recovery programs are in place, staff is properly trained to execute and being properly utilized as set forth by management.

• Executes all menus, promotions, and programs as outlined by the Director of Food & Beverage in accordance with Club standards.

• Ensures that daily walkthroughs are being conducted in all Front of House areas

 

All the other stuff we do:

• Because of the fluctuating demands of the company’s operation, it may be necessary that each Employee perform a multitude of different functions; therefore, as an essential part of your position, you will be expected to help others when the occasion arises, just as other Employee Partners are expected to help you. Accordingly, you may be expected to perform other tasks as needed or as directed.

• Adhere to all the various company, club and department written mandatory standards of operations, policies and procedures, manuals, memos, oral instructions, etc., all of which go to make up the essential functions of the job.

• Attend all Department Head, Food and Beverage, Private Events and General Staff meetings.

• Continuously improve Member satisfaction through programming, pricing, promotions, and compliance with ClubCorp standards of operations and training.

• Where applicable, oversee side work duties assigned to F&B staff and general housekeeping for all F&B outlets.

• Initiate and control a wine/beverage sales incentive for the service team on a monthly or quarterly basis.

• In addition, maintain the required ClubCorp Standards of Operations by helping the F&B Director in controlling labor costs, linen costs, miscellaneous F&B expenses, etc.


About you:

– 5+ years in Club management or related field in Food & Beverage Industry.

– Bachelor’s Degree preferred.

– Food Handlers Certificate, Alcohol Safety, STAR Service Certification, STAR Trainer Certification, TABC Certification, and CPR Certification preferred.

– Deals with highly confidential material (i.e. Member/Employee Data).

– Service STAR Training, Alcohol Management.

– Computer literacy required/Spreadsheet knowledge required. Computer skills, good communication skills, ability to be a strong leader.

– Professional indoor office/Club environment.

Skyline Clb Sthfld-Renaissnce

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Server – Private Club Dining – Oak Pointe Country Club – Brighton, Michigan 146559

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Server

The Server is responsible for providing exceptional food and beverage service to Members and guests, thus ensuring satisfaction and Member retention. They are responsible for greeting Members and guests promptly while always exhibiting a high level of hospitality. Servers must have a passion for hospitality and Member satisfaction.

Responsibilities Continued

  • Maintain ClubCorp service standards as outlined in the Hospitality First training program
  • Complete and comprehensive knowledge of the menu and various liquors, beer, and wines available by the Club
  • Accurately execute Member and guest orders and requests in a timely fashion
  • Consistently display the Steps of Service at all opportunities to Members and guest

Job Qualifications

– Previous food and beverage server experience preferred

– High School Diploma preferred

– Must be 18 yrs or older to serve alcohol

Oak Pointe Country Club

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Superintendent Assistant – Oak Pointe Country Club – Brighton, Michigan 146565

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Assistant Golf Course Superintendent

The Assistant Golf Course Superintendent is responsible for assisting the Superintendent in the operating functions of the Golf Course Maintenance Department to ensure the healthy growth of the golf course & Clubhouse Grounds grasses, trees, wetlands, and other plant materials. The duties include turfgrass/plant material maintenance programs, property/asset management, assisting with forecasting/expense management, scheduling and maintenance of irrigation systems, pesticide applications, and related recordings.

Responsibilities

  • Participate in the hiring, training and developing all staff
  • Ensure the staff is working within OSHA, club safety, state and federal guidelines for safe working conditions
  • Compliance of regulatory issues as directed by the Superintendent.

Job Qualifications

– 1-2 years experience in Golf Course Maintenance

– Min 2-year College Agronomy Degree preferred

– Pesticide Applicators License required

– Knowledge of regulatory requirements and recordkeeping as required by local, state and federal laws

– Diplomatic team player able to foster relationships with Members, Employee Partners and guests

– Bilingual (English
– Spanish) communication ability preferred

Oak Pointe Country Club

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Server Assistant – Private Country Club – Oak Pointe Country Club – Brighton, Michigan 146560

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Busser / Server Assistant

The Busser is responsible for all table maintenance, resetting, room preparation and assistance to the service and catering staff to ensure the Members and guests satisfaction. Bussers maintain beverages and ice at acceptable levels as well as maintain breads, butters, candles and all other table setting at proper levels. Must be able to interact with Members and guests professionally, helping them with changes and last minute requests as needed.

Responsibilities

  • Consistently maintain and deliver our Steps of Service
  • Assist service and catering staff as needed
  • Set up and break down as directed, ensuring proper equipment, linens, and other necessary items are clean and in working order
  • Clearing and resetting all tables promptly and efficiently

Job Requirements

– High school diploma preferred

Oak Pointe Country Club

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Server Banquet – Oakhurst Country Club – Village of Clarkston, Michigan 138853

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The Banquet Server is responsible for providing food and beverage STAR Service to Members/Guests ensuring satisfaction, Member retention, and coordinating with the other Club departments.  Maintain service standards as outlined in the Hospitality First training program at high standards. Complete and comprehensive knowledge of the menu is mandatory, including daily features and specials that may not be available directly on the menu. Accurately execute Member/guest orders and requests in a timely fashion. Know Members names and greet them promptly in a manner to provide a warm welcome and making them feel at home. Assist fellow Employee Partners, Members and guests to ensure delivery of the 3 steps of service without being directed.  Be aware of team members and the environment and participate as a member of the team.  Responsible for possessing clear knowledge of all various liquors, beer and wines available by the Club.

Job Requirements

– Previous food and beverage server experience preferred

– High School Diploma preferred

Oakhurst Country Club

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Busperson – Oakhurst Country Club – Village of Clarkston, Michigan 138856

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Busser

The Busser is responsible for all table maintenance, resetting, room preparation and assistance to the service and catering staff to ensure the Members and guests satisfaction. Bussers maintain beverages and ice at acceptable levels as well as maintain breads, butters, candles and all other table setting at proper levels. Must be able to interact with Members and guests professionally, helping them with changes and last minute requests as needed.

Responsibilities

  • Consistently maintain and deliver our Steps of Service
  • Assist service and catering staff as needed
  • Set up and break down as directed, ensuring proper equipment, linens, and other necessary items are clean and in working order
  • Clearing and resetting all tables promptly and efficiently

Job Requirements

– High school diploma preferred

Oakhurst Country Club

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Server – Oakhurst Country Club – Village of Clarkston, Michigan 138917

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Server

The Server is responsible for providing exceptional food and beverage service to Members and guests, thus ensuring satisfaction and Member retention. They are responsible for greeting Members and guests promptly while always exhibiting a high level of hospitality. Servers must have a passion for hospitality and Member satisfaction.

Responsibilities Continued

  • Maintain ClubCorp service standards as outlined in the Hospitality First training program
  • Complete and comprehensive knowledge of the menu and various liquors, beer, and wines available by the Club
  • Accurately execute Member and guest orders and requests in a timely fashion
  • Consistently display the Steps of Service at all opportunities to Members and guest

Job Qualifications

– Previous food and beverage server experience preferred

– High School Diploma preferred

Oakhurst Country Club

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Golf Shop Attendant – Oakhurst Country Club – Village of Clarkston, Michigan 138919

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Golf Shop Attendant

The Golf Shop Attendant promotes the game of golf and the club while providing the upmost hospitality and service to the Members and guests of the club. They respond to inquiries and make tee-times for Members and guests both in person and on the phone. The Golf shop Attendant assists in overseeing outside golf operations and staff to ensure proper performance while following all daily procedures and policies.

Responsibilities

  • Ordering necessary merchandise and assisting with the golf shop operations
  • Checking-in merchandise in accordance with procedures and organization of storage/display areas
  • Checking in golfers, accurately ringing up charges at the register, and properly checking in all golfers prior to play
  • Proper cash handling procedures as well as making sure that all standards of operations are being met
  • Keep up inventory levels of constantly stocked items (i.e. shirts, socks, gloves, hats, balls, etc.)

Job Requirements

– Must be outgoing and detail oriented

– Customer service experience

– Basic golf knowledge required

– High school diploma, GED or equivalent required

Oakhurst Country Club

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Host Staff – Oakhurst Country Club – Village of Clarkston, Michigan 138939

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Host Staff

The Host staff is responsible for creating the first and last impressions of the Club experience for Members and guests as they are greeted and seated. They are responsible for maintaining an orderly work area and assisting with other staff positions, such as Member Services Representative duties, as requested.

Responsibilities

  • Converse with Members and guests in an outgoing and friendly manner
  • Focused attention to Members and guests needs
  • Remaining calm, professional, and courteous at all times
  • Assist the service staff as needed, adhering to the ClubCorp standards of service

Job Requirements

– Previous hosting experience preferred

– Previous experience in service industry preferred

– Ability to work a telephone system

– High school diploma or equivalent required

Oakhurst Country Club

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Chef Banquet – Oakhurst Country Club – Village of Clarkston, Michigan 138957

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Banquet Cook

The Banquet Cook is responsible for ensuring the highest quality of culinary services for our Members and guests. They supports a la carte and private event food production while maintaining consistent food preparation and plate presentation for a la carte venues and catered events. The Cook also helps to ensure the safety of fellow Employee Partners.

Position may be offered as Full-Time status.

Responsibilities

  • Maintains clean and safe work environment
  • Assists the Executive Chef and Sous Chef’s with any task requested

Job Qualifications

– Prior experience as a Cook required

– Working knowledge of broiler, pantry and saut stations

– Diplomatic team player able to foster relationships with Members, Employee Partners and Guests

– Possesses a passion for exceeding Member expectations and a commitment to excellence

– Providing the highest quality Member and guest experience
(Internal Candidates should be ServSafe certified)

Oakhurst Country Club

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Banquet Server – Private Golf & Country Club – Oak Pointe Country Club – Brighton, Michigan 137195

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The Banquet Server is responsible for providing food and beverage STAR Service to Members/Guests ensuring satisfaction, Member retention, and coordinating with the other Club departments.  Maintain service standards as outlined in the Hospitality First training program at high standards. Complete and comprehensive knowledge of the menu is mandatory, including daily features and specials that may not be available directly on the menu. Accurately execute Member/guest orders and requests in a timely fashion. Know Members names and greet them promptly in a manner to provide a warm welcome and making them feel at home. Assist fellow Employee Partners, Members and guests to ensure delivery of the 3 steps of service without being directed.  Be aware of team members and the environment and participate as a member of the team.  Responsible for possessing clear knowledge of all various liquors, beer and wines available by the Club.

Job Requirements

– Previous food and beverage server experience preferred

– High School Diploma preferred

– Must be 18 yrs to serve alcohol

Oak Pointe Country Club

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