Group Exercise Instructor- Quail Hollow Country Club – Concord Township, Ohio 210798

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Group Exercise Instructor

The Group Exercise Instructor is responsible for planning and conducting results-oriented exercise classes for Members. This individual provides leadership and guidance in the classroom through attentiveness to each Members exercise needs. Reports directly to the Fitness Director.

Day to Day:

  • Maintain a service-oriented environment within the group exercise classroom, through the personal recognition of Members and in providing Members with the safest and most effective regimen in helping them achieve their fitness goals.
  • Provide leadership and inspire confidence in the group exercise area, serving as a fitness role model.
  • Design class curriculums using current fitness trends and popular formats.
  • Regularly update choreography and music playlists.
  • Attend continuing education opportunities made available through various partners.
  • Complete all class administrative work as required in the operating standards.
  • Maintain the classroom equipment in good working condition and restock supplies as needed.
  • To connect Members to other Members through ongoing contact with the Members and promotion of club activities. Promote interaction in and out of class settings.
  • To create personalized service for Members, including providing towel and water service while Members are exercising.
  • To promote the facility amenities, programs and the Club while maintaining a high level of professionalism and service that aligns with the values, philosophies and standards of the club. This includes being in club-approved uniform and nametag.
  • Perform close of business functions following guidelines and procedures established by the Club.
  • Responsible for seeing that daily assignments are completed in their respective areas, to meet Club standards and as communicated in the Star Service FOCUS expectations (i.e. orderly/organized work areas, straighten/arrange entry area, straightening/stocking equipment/materials, etc.).
  • Assist fellow Employee Partners, Members and guests to ensure delivery of the 3 steps of service without being directed. Be aware of team members and the environment and participate as a member of the team.
  • Notify supervisor of Member/Guest complaints at the time they occur. Rectify, practicing service recover, any complaints as soon as possible.

All the other stuff we do:

  • Because of the fluctuating demands of the Clubs operation, it may be necessary that each Employee perform a multitude of different functions therefore, as an essential part of your job, you will be expected to help others when the occasion arises, just as other Employees are expected to help you. Accordingly, you may be expected to perform other tasks as needed or as directed.
  • Adhere to all of the various company, club and department written mandatory standards of operations, policies and procedures, manuals, memos, oral instructions, etc., all of which go to make up the essential functions of the job.
  • Ability to communicate effectively with proper grammar.
  • Ability to work well under pressure, coordinating multiple tasks at any given time
  • Responsible for maintaining good conduct and safe working habits while in all areas, including all exercise areas and equipment are in safe and effective working condition, and assuring that others are acting safely.
  • Attendance at daily line-up and participating as requested.
  • Wearing a CLEAN and neat uniform that follows ClubCorp and your property uniform standards daily.

WORK EXPERIENCE: Experience as a Group Exercise instructor.

EDUCATION: High school diploma, GED, or equivalent required.

CERTIFICATION/LICENSE: Certification in CPR, First Aid and AED as well as being a certified group exercise instructor with AFAA or ACE

Apply Now

210798
https://ecwl.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_3001/requisitions/job/210798

Executive Sous Chef- Quail Hollow Country Club – Concord Township, Ohio 210710

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Under the leadership of the Executive Chef and acting in his/her absence, the Executive Sous Chef is in charge and runs the operation being entrusted with substantive leadership and management responsibilities, including responsibility on a daily basis for planning meals, procurement of food supplies and kitchen equipment, production of meals, supervising and coordinating the work of the kitchen personnel, assuring that food preparation is economical and complying with all ClubCorp quality standards.

The Executive Sous Chef should have a working knowledge of applicable health, sanitation, and licensing ordinances. He/she is also responsible for the profitable operation of the Food Preparation Department. The relationship between the Chef and the Executive Sous Chef is one of shared leadership and, through this developmental assignment, the Executive Sous Chef acquires the knowledge and problem-solving abilities to be promoted to an Executive Chef position.

Reports Directly To: Executive Chef, also works for: FB Director, and General Manager. Other positions reporting to this Supervisor: all kitchen personnel. Directly Supervises: at least two regular Full-time kitchen staff, indirectly supervises: all cooks, prep cooks, and dishwasher/utility employees

Day to Day:

  • Executing the creation of menus and meal planning/production based on forecasted Member and guest counts.
  • Determining budgetary requirements and controlling the expenses relating to food supplies, kitchen equipment and materials.
  • Analyzing food and labor production reports or other records, including menu engineering, for use in supervision and control of expenses.
  • Procurement of food supplies and kitchen equipment, including organization of inventories and participating in actual inventory counts.
  • Analyzing the workplace and implementing policies and ensuring policies are carried out to provide safe workplace practices for employees, including resolving all safe workplace practices issues.
  • Representing the Club in Member interaction including daily table visits, soliciting Member and Guest feedback, working with various committees, and promoting the Club within the community and industry.
  • Interviewing, selecting, and hiring of employees with particular weight being given to the Executive Sous Chefs suggestions and recommendations.
  • Suggestions and recommendations into the training, advancement, and promotion of employees, again with weight being given to the Executive Sous Chefs suggestions and recommendations.
  • Planning, scheduling, and adjusting hours of work and specific responsibilities among employees.
  • Handling and resolving employee complaints and issues.
  • Implementing company policies and supervising to ensure others properly implement and administer company policies, including disciplining employees, substance abuse, firing, etc.
  • Customarily and regularly directing the work of at least two or more other full-time employee partners or their equivalent.
  • Responsible for cleanliness and sanitation of individual work area and kitchen, including equipment, counters, tools, waste areas, etc.
  • Assist fellow Employee Partners, Members, and guests to ensure delivery of the 3 steps of service without being directed. Be aware of team members and the environment and participate as a member of the team.
  • Notify supervisor of Member/Guest complaints at the time they occur. Rectify, practicing service recover, any complaints as soon as possible.
  • Must be able to interact with Members/Guests professionally, helping them with changes and last-minute requests as needed.
  • Partner with fellow Employee Partners to provide the three steps of service (warm welcomes, magic moments, and fond farewells) to all guests.

All the other stuff we do:

  • Because of the fluctuating demands of the companys operation, it may be necessary that each Employee Partner perform a multitude of different functions therefore, as an essential part of your position, you will be expected to help others when the occasion arises, just as other Employee Partners are expected to help you. Accordingly, you may be expected to perform other tasks as needed or as directed.
  • Adhere to all of the various company, club and department written mandatory standards of operations, policies and procedures, manuals, memos, oral instructions, etc., all of which go to make up the essential functions of the job.
  • Be able to multi-task and work at an efficient pace to keep up with business needs.
  • Be able to follow instructions well as directed.
  • Responsible for maintaining good conduct and safe working habits while in all areas, including the kitchen, and assuring that others are acting safely.
  • Attendance at daily line-up and participating as requested.
  • Wearing a CLEAN and neat uniform that follows ClubCorp and your property uniform standards daily.

 

About you:

  • Prefer a minimum of 3-5 years as a Sous Chef
  • High school diploma or equivalent required. College degree preferred.
    Culinary School graduate preferred.
  • Health Sanitation Card pear state requirements
    Foodservice management certification as per state requirements

 

Apply Now

210710
https://ecwl.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_3001/requisitions/job/210710

Maintenance Course- Quail Hollow Country Club – Concord Township, Ohio 210682

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Golf Course Maintenance/Laborer

The Golf Course Maintenance and Laborer position works on the diverse range of activities involved in golf course maintenance and construction. They are responsible for semi-skilled grounds construction and maintenance work, and performs related tasks as required.

Responsibilities

  • Operates powered equipment in mowing golf course putting greens, aprons, tees, and rough
  • Operates edgers and trimmers
  • Grades and prepares a soil plant bed, lays sod, plants, vegetative material, and pulls weeds in bed
  • Changes cups and tee markers
  • Maintains Ball washers, water hazards, and bunkers
  • Operates light equipment in hauling materials and removing debris
  • Trims trees, prunes shrubbery, and cultivates shrubs and flowers
  • Assists in construction of new greens, tees, and fairways by grading, preparing soil and planting

Job Requirements

  • 1 year experience in landscaping maintenance
  • Able to understand and follow detailed written and oral instruction
  • Local candidates only as this position does not offer relocation
  • Must be able to work weekends and holidays

Apply Now

210682
https://ecwl.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_3001/requisitions/job/210682

Sous Chef- Quail Hollow Country Club – Concord Township, Ohio 210662

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Assist the Executive Chef in all aspects of the main, grill, and/or banquet kitchens (ie. ordering, scheduling, sanitation, maintenance, employee development, performance reviews).

Day to Day:

  • Responsible for proper preparation, excellence of product, profit and labor cost.
  • Organize and help in the service of all activities concerning ala carte, employee meals and private dining rooms.
  • Consistent preparation and presentation based on overall standards, including portion size, of daily special, salads, entrees, etc. as applicable per work assignment and as designated by Executive Chef which are produced within ClubCorps quality standards guidelines.
  • To train, supervise, direct and/or performance manage employees when needed. To enhance the overall knowledge and team spirit of the kitchen staff, providing the 3 Steps of Service.
  • To attend FB meetings, banquet meetings, and line up.
  • Prepare work schedules for the kitchen crew, monitor payroll costs and Kronos reports as requested.
  • Ordering, receiving and proper rotation of food and kitchen goods.
  • Menu development for the ala carte and banquet menus, and any other special request by a Member or the Executive Chef.
  • Responsible for the expediting at any meal period and ensuring proper quality, portioning and presentation.
  • Adhere to all cleaning schedules and duties set up by the Executive Chef.
  • Responsible for cleanliness and sanitation of individual work area and kitchen, including equipment, counters, tools, waste areas, etc.
  • Assist fellow Employee, Members, and guests to ensure delivery of the 3 steps of service without being directed. Be aware of team members and the environment and participate as a member of the team.
  • Notify supervisor of Member/Guest complaints at the time they occur. Rectify, practicing service recover, any complaints as soon as possible.
  • Must be able to interact with Members/Guests professionally, helping them with changes and last-minute requests as needed.

All the other stuff we do:

  • Because of the fluctuating demands of the companys operation, it may be necessary that each Employee Partner perform a multitude of different functions therefore, as an essential part of your position, you will be expected to help others when the occasion arises, just as other Employee Partners are expected to help you. Accordingly, you may be expected to perform other tasks as needed or as directed.
  • Adhere to all the various company, club and department written mandatory standards of operations, policies and procedures, manuals, memos, oral instructions, etc., all of which go to make up the essential functions of the job.
  • Be able to multi-task and work at an efficient pace to keep up with business needs.
  • Be able to follow instructions well as directed.
  • Follow all service department, club and corporate guidelines and policies as instructed by supervisor, policies, and manuals.
  • Responsible for maintaining good conduct and safe working habits while in all areas, including the kitchen, and assuring that others are acting safely.
  • Attendance at daily line-up and participating as requested.

Wearing a CLEAN and neat uniform that follows ClubCorp and your property uniform standards daily.
About you:

  • 2-3 years as line cook
  • Prefer culinary training
  • Health Sanitation Card
  • Ability to communicate and follow instructions.
  • Indoor environment, fast pace

 

Apply Now

210662
https://ecwl.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_3001/requisitions/job/210662

Marshall- Quail Hollow Country Club – Concord Township, Ohio 210490

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Marshall

Responsible for providing the highest level of professionalism and customer service for our Members and Guests on the course while professionally enforcing all club rules pertaining to golf as well as providing assistance to Members and Guests in order to keep play at an even flow.

This position reports directly to the Director of Golf or Head Golf Pro and indirectly to all Golf Professionals.

Day to Day:

  • Provide efficient and friendly customer service by displaying and enforcing the Three Steps of Service as Members and Guests play golf.
  • Be on the course as scheduled, unless checking with the starters or other golf operations staff reporting any incidents or situations that need attention.
  • Assist Members and Guests whenever possible by providing suggestions on proper golf course etiquette.
  • Responsible for enforcing all club rules as they pertain to the golf course.
  • Maintain a polite demeanor whenever a Member or Guest is approached with a violation.
  • Assist Members, whenever possible, by looking for lost balls, and providing rides, if desired.
  • Repair ball marks whenever possible, fill divots with topsoil and pick up loose articles on the golf course while straightening cart guidance ropes and their supports.
  • Assist and coordinate services with other golf operations staff including Outside Services, Range Attendants, Cart Attendants, etc., to ensure seamless and efficient services for all Members and Guests.
  • Be informed to let Members and guests know of Club services, features, upcoming events and specials available in the Golf Shop.
  • Ensure all daily assignments are completed in their respective areas, to meet Club standards (i.e., no trash/debris on course, supplies are restocked, signage is neat, etc.).
  • Assist fellow Employees, Members and guests to ensure delivery of the Three Steps of Sservice without being directed. Be aware of team members and the environment and participate as a member of the team.
  • Notify supervisor of Member/Guest complaints at the time they occur. Resolve customer complaints as soon as possible.

All the other stuff we do:

  • Because of the fluctuating demands of the companys operation, it may be necessary that each Employee Partner perform a multitude of different functions therefore, as an essential part of your position, you will be expected to help others when the occasion arises, just as other Employee Partners are expected to help you. Accordingly, you may be expected to perform other tasks as needed or as directed.
  • Adhere to all of the various company, club and department written mandatory standards of operations, policies and procedures, manuals, memos, oral instructions, etc., all of which go to make up the essential functions of the job.
  • Ability to communicate effectively with proper grammar.
  • Ability to work well under pressure, coordinating multiple tasks at any given time
  • Ability to focus attention on detail.
  • Maintain good conduct and safe working habits while in all areas of the Club and assure that others are acting safely.
  • Attend daily line-up and participate as requested.
  • Wear a clean and neat uniform that follows ClubCorp and your property uniform standards daily.
  • A high school diploma, GED, or equivalent, is required.
  • Customer service experience. Basic Golf Knowledge Required.
  • You can be trusted to maintain confidentiality of all proprietary Company information and sensitive employee matters, except as expressly authorized by the Company.
  • You always perform at the highest level of ethical work standards.
  • You are comfortable working in both indoor and outdoor environments with frequent exposure to extreme hot or cold temperatures and humidity.

Apply Now

210490
https://ecwl.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_3001/requisitions/job/210490

Accounting Assistant- Quail Hollow Country Club – Concord Township, Ohio 210441

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Accounting Assistant

This Accounting Assistant will be responsible for several duties pertaining to the daily operational functions at the Club and providing assistance to the Office Administrator and Accounting Department. This individual will have responsibilities around Receiving In Bound accounting calls, Accounts Payables and Accounts Receivable.

Responsibilities:

  • Data entry and payment processing.
  • Answer and return Member calls regarding their accounts, make necessary adjustments and payments.
  • Vendor reconciliations vendor calls.

Job Requirements

  • High School Degree or equivalent, required.
  • 2+ years previous accounting experience, required.
  • Previous Club/Hospitality experience, preferred.
  • Approx 30 hours/week

Apply Now

210441
https://ecwl.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_3001/requisitions/job/210441

Outside Services Attendant- Quail Hollow Country Club – Concord Township, Ohio 210053

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Outside Services Assistant

Responsible for providing the highest level of professionalism and customer service for our Members/Guests by conducting the Golf Operations outside services efficiently.

This position reports directly to the Director of Golf or Head Golf Pro with indirect reporting to other Golf Professionals and Assistants.

Day to Day:

  • Provides Warm Welcomes, Magic Moments and Fond Farewells to all Members/Guests of the Club by smiling, looking the Member/Guest in the eye and greeting them by name as they approach the golf/staging area or within the Golf Shop areas.
  • Assist golfers by loading bags, cleaning clubs and preparing golfers for play ensuring all their needs are met and questions answered. Assist by giving suggestions on proper golf course etiquette.
  • Cleaning and maintain the storage areas and golf cart fleet at all times.
  • Marshal carts in the staging area and assign golf carts to players so the golf carts can be tracked when they are occupied by Members/Guests.
  • Assist golfers after their round by cleaning clubs, delivering them to their cars as needed and checking in the golf carts.
  • Be knowledgeable and promote events at the Club, course conditions, events in progress, and any information that will be helpful to the Member/Guest, allowing them to enjoy the Club amenities and activities.
  • Maintain club storage areas and cart barn in a clean and orderly manner with clubs (rental, member, etc.), equipment, etc. and in proper areas. Report any damage to clubs or equipment immediately to Golf Shop.
  • Maintain the practice areas so they are set-up and continually supplied (i.e., range balls, etc.) and in order for daily usage.
  • Maintain area outside pro shop, parking lot, etc. so that it is uncongested, neat and free of debris at all times.
  • Assist and coordinate services with other golf operations staff such as range attendants, cart attendants, marshals/starters, etc. to ensure seamless and efficient service to Members/Guests takes place.
  • Ensure daily assignments are completed in their respective areas, to meet Club standards (i.e., orderly/organized work areas, straighten/arrange entry area, straightening/stocking of golf shop, etc.).
  • Assist fellow Employees, Members/Guests to ensure delivery of the Three Steps of Service without being directed. Be aware of team members and the environment and participate as a member of the team.
  • Notify management of Member/Guest complaints at the time they occur. Practice good service recovery by rectifying any complaints as soon as possible.
  • Must be able to interact with Members/Guests professionally, helping them with changes and last minute requests as needed.

All the other stuff we do:

  • Because of the fluctuating demands of the companys operation, it may be necessary that each Employee Partner perform a multitude of different functions therefore, as an essential part of your position, you will be expected to help others when the occasion arises, just as other Employee Partners are expected to help you. Accordingly, you may be expected to perform other tasks as needed or as directed.
  • Adhere to all of the various company, club and department written mandatory standards of operations, policies and procedures, manuals, memos, oral instructions, etc., all of which go to make up the essential functions of the job.
  • Demonstrate good teamwork.
  • Communicate effectively with proper grammar.
  • Work well under pressure, coordinating multiple tasks at any given time
  • Focus attention on detail.
  • Maintain good conduct and safe working habits while in all areas of the Club and assure that others are acting safely.
  • Attend daily line-up and participate as requested.
  • Wear a clean and neat uniform that follows ClubCorp and your property uniform standards daily.
  • A high school diploma, GED, or equivalent, is required.
  • Customer service experience. Basic Golf Knowledge and Etiquette Required.
  • You can be trusted to maintain confidentiality of all proprietary Company information and sensitive employee matters, except as expressly authorized by the Company.
  • You always perform at the highest level of ethical work standards.
  • You are comfortable working in both indoor and outdoor environments with frequent exposure to extreme hot or cold temperatures and humidity.

Apply Now

210053
https://ecwl.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_3001/requisitions/job/210053

Pool House/ Snack Bar Attendant- Quail Hollow Country Club – Concord Township, Ohio 209179

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Snack Bar Attendant

Responsible for providing Food and Beverage STAR Service to Members and Guests ensuring satisfaction and Member retention. Responsible for coordinating with other Club departments to provide set-up, food preparation, organization, sanitation, production and service of food and beverage items, as well as closing and storage for individual work station. Responsible for financial performance of the snack bar and the overall appearance of the operation.

This position reports directly to the FB Director, Service Director, and Banquet Manager with indirect reporting to the Captains and General Manager.

Day to Day:

  • Maintain ClubCorp service standards as outlined in the FB Service training program(s) at high standards.
  • Responsible for set-up of daily par/prep and organization of the snack bar.
  • Prepare and store all food and beverage items necessary to operate snack bar in adherence with ClubCorp quality standards, including proper rotation of product, sanitation, and cleanliness.
  • Communicate with Service/FB Director when special products are needed or problems arise with food quality or presentation.
  • Present snack bar food items within ClubCorps quality standards guidelines.
  • Accurately execute Member/guest orders and requests in a timely fashion.
  • Know Member names and greet them promptly while providing a warm welcome making them feel at home. Set the example for others as a lead server.
  • Collect money or club membership card for all transactions. Responsible for the daily proper financial closing of the snack bar and cleaning duties.
  • Clean and sanitize kitchen and snack bar area daily.
  • Ensure daily assignments and side work is commplete in respective areas to meet Club standards. Consistantly sanitize work areas, refill/stock containers and supplies, etc.).
  • Assist fellow Employees, Members and guests to ensure delivery of the Three Steps of Service without being directed. Be aware of team members and the environment and participate as a member of the team.
  • Notify management of Member/Guest complaints at the time they occur. Practice good service recovery by rectifying any complaints as soon as possible.

All the other stuff we do:

  • Because of the fluctuating demands of the companys operation, it may be necessary that each Employee Partner perform a multitude of different functions therefore, as an essential part of your position, you will be expected to help others when the occasion arises, just as other Employee Partners are expected to help you. Accordingly, you may be expected to perform other tasks as needed or as directed.
  • Adhere to all of the various company, club and department written mandatory standards of operations, policies and procedures, manuals, memos, oral instructions, etc., all of which go to make up the essential functions of the job.
  • Responsible for maintaining good conduct and safe working habits while in all areas, including the kitchen, and assure that others are acting safely.
  • Be able to multi-task and work at an efficient pace to keep up with business needs.
  • Responsible for attendance at all Service Training Meetings as requested.
  • Attend daily line-up and participate as requested.
  • Follow all service department, club and corporate guidelines and policies as instructed by supervisor, policies and manuals.
  • Wearing a clean and neat uniform that follows ClubCorp and your property uniform standards daily.
  • A high school diploma preferred.
  • Previous FB experience preferred.
  • Food Handler and Alcohol Server Certifications as required by State and City.
  • You have completed FB Service Training.
  • Excellent communication skills and articulate speech with ability to follow instructions well.
  • You are comfortable working at a fast pace in both indoor and outdoor environments.

Apply Now

209179
https://ecwl.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_3001/requisitions/job/209179

Beverage Cart Attendant- Quail Hollow Country Club – Concord Township, Ohio 209178

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Beverage Cart Attendant

Responsible for Building Relationships and Enriching Lives by providing STAR Service to Members and Guests ensuring their complete satisfaction while playing on the golf course or other designated areas. Enhance Member retention efforts and coordinate with the other Club departments to provide the Three Steps of Service at all times whether on the golf course, in the Halfway House, or other Food and Beverage service areas.

This position reports directly to the FB Director/Service Director with indirect reporting to the General Manager, Captain, and Head Golf Pro.

Day to Day:

  • Maintain excellent FB service standards as outlined in ClubCorps FB service standard guidelines and other training programs.
  • Offer Members and guests the opportunity to obtain and enjoy food and beverage while in the process of playing golf or enjoying other events. Know and follow the rules of golf etiquette when approaching a golf group at all times.
  • Greet Members promptly by name and make introductions with guests, maintaining a polite and friendly manner at all times, in order to provide high quality service in a timely manner.
  • Provide timely coverage of assigned course, anticipating visits to each group every 4-5 holes while maintaining communication with other attendants and management to ensure adequate coverage as needed.
  • Offer to dispose of trash and empties to assist the Members and guests to maintain a consistent and clean environment. Assist in other ways such as directions to the restroom, club house, etc. Be super knowledgeable.
  • Prior to departing onto the courses for service, stock cart with food, beverage, ice, etc. and transaction supplies.
  • Collect payments (i.e., cash, member charge, etc.) and accurately reconcile daily bank at the conclusion of each shift. Process all business for the day and deposit in designated area.
  • Request and restock in a timely manner to ensure proper par levels that allow for consistent and quality service.
  • Maintain proper knowledge of product, up selling where applicable. When possible, know which Members and guests are on the course by consulting tee sheets, attending line-ups, etc. and create magic moments with favorites.
  • Operate golf carts within guidelines, policies and procedures to ensure proper safety to avoid accidents.
  • Safely secure all products on cart including cash bank, keys, etc. and other company property as assigned.
  • Document all spills and waste of product &ndash daily par versus usage sheets.
  • Clean and sanitize the cart of all food, ice, and trash at the end of each shift. Ensure health code standards are met at all times.
  • Communicate with Service/FB Director when special products are needed or there are any problems with food quality, supplies or presentation.
  • Assist fellow Employees, Members and guests to ensure delivery of the Three Steps of Service without being directed. Be aware of team members and the environment and participate as a member of the team.
  • Notify management of Member/Guest complaints at the time they occur. Practice good service recovery by rectifying any complaints as soon as possible.
  • Because of the fluctuating demands of the companys operation, it may be necessary that each Employee Partner perform a multitude of different functions therefore, as an essential part of your position, you will be expected to help others when the occasion arises, just as other Employee Partners are expected to help you. Accordingly, you may be expected to perform other tasks as needed or as directed.
  • Adhere to all of the various company, club and department written mandatory standards of operations, policies and procedures, manuals, memos, oral instructions, etc., all of which go to make up the essential functions of the job.
  • Demonstrate good teamwork.
  • Work well under pressure, coordinating multiple tasks at any given time.
  • Responsible for attendance at all Service Training Meetings as requested.
  • Maintain good conduct and safe working habits while in all areas of the Club and assure that others are acting safely.
  • Attend daily line-up and participate as requested.
  • Wear a clean and neat uniform that follows ClubCorp and your property uniform standards daily.
  • A high school diploma preferred.
  • Previous Food and Beverage experience preferred.
  • Alcohol and food safety awareness certificate.
  • Valid drivers license to operate golf cart.
  • Excellent communication skills and articulate speech. Ability to follow instructions well.
  • You always perform at the highest level of ethical work standards.
  • You are comfortable working mostly outdoors.

Apply Now

209178
https://ecwl.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_3001/requisitions/job/209178

Attendant Locker Room- Quail Hollow Country Club – Concord Township, Ohio 209731

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Locker Room Attendant

The Locker Room Attendant is responsible for providing the highest level of professionalism and customer services for our Members and guests.

They are responsible for the designated locker rooms, as well as taking care of other locations and tending to the needs of the Members and guests. They oversee keeping the locker rooms and restrooms clean, stocked, and fresh at all times. This includes restocking all items used, as well as mopping the floors and keeping the showers clean. Locker room attendants should be knowledgeable of Club services, features, upcoming events and specials.

Responsibilities

  • Clean and repair shoes for Members and guests as requested
  • Assist in housekeeping as requested
  • Maintaining and increasing Member and guest satisfaction

Job Requirements

  • Male only for Men’s locker room
  • Female only for Women’s locker room
  • Full time position with hours from 1-9
  • Customer service experience
  • High school diploma, GED or equivalent required

Apply Now

209731
https://ecwl.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_3001/requisitions/job/209731

Attendant Golf Shop- Quail Hollow Country Club – Concord Township, Ohio 209124

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Golf Shop Attendant

Responsible for promoting the game of golf and the club while providing the Three Steps of Service to the Members and guests of the club. Responsible for providing quality service, ordering necessary merchandise and managing the golf shop operations.

This position reports directly to the Director of Golf or Head Golf Pro and indirectly to all Golf Professionals.

Day to Day:

  • Responsible for efficient and friendly customer service throughout the pro shop, checking in golfers, accurately ringing up charges at the register and properly checking in all golfers prior to play. This also includes proper cash handling procedures as well as making sure that all standards of operations are being met.
  • Respond to inquiries and make tee-times for Members and guests both in person and over the phone. Converse with Members and guests in a friendly manner. Focus attention on Member and guest needs while remaining calm, professional and courteous at all times, even when under pressure.
  • Responsible for inventory controls, checking-in merchandise in accordance with procedures, organization of storage and display areas. Keep up inventory levels of constantly stocked items (ie. shirts, socks, gloves, hats, balls, etc.). Follow up on all special orders making sure customers are aware of the receipt of their orders in accordance with established procedures.
  • Take care of all return merchandise and issue proper credit to customer.
  • Responsible for marshaling, starting, and outside services as needed and requested.
  • Provide shop assistance to the Head Golf Professional, General Manager, and Tournament Coordinators.
  • Assist outside golf operations and staff to assure proper performance while following all daily procedures and policies.
  • Promote the game of golf and the Club while maintaining a high level of professionalism and service.
  • Perform close of business functions following guidelines and procedures established by the Club.
  • Responsible for ensuring all daily assignments are completed in their respective areas, to meet Club standards (ie orderly/organized work areas, straighten/arrange entry area, straightening /stocking of golf shop, etc.).
  • Assist fellow Employee Partners, Members and guests to ensure delivery of the 3 steps of service without being directed. Be aware of team members and the environment and participate as a member of the team.
  • Notify supervisor of Member/Guest complaints at the time they occur. Resolve customer complaints as soon as possible.

All the other stuff we do:

  • Because of the fluctuating demands of the companys operation, it may be necessary that each Employee Partner perform a multitude of different functions therefore, as an essential part of your position, you will be expected to help others when the occasion arises, just as other Employee Partners are expected to help you. Accordingly, you may be expected to perform other tasks as needed or as directed.
  • Adhere to all of the various company, club and department written mandatory standards of operations, policies and procedures, manuals, memos, oral instructions, etc., all of which go to make up the essential functions of the job.
  • Ability to communicate effectively with proper grammar.
  • Ability to work well under pressure, coordinating multiple tasks at any given time
  • Ability to focus attention on detail.
  • Maintain good conduct and safe working habits while in all areas of the Club and assure that others are acting safely.
  • Attend daily line-up and participate as requested.
  • Wear a clean and neat uniform that follows ClubCorp and your property uniform standards daily.
  • A high school diploma, GED, or equivalent, is required.
  • Customer service experience. Basic Golf Knowledge Required.
  • You can be trusted to maintain confidentiality of all proprietary Company information and sensitive employee matters, except as expressly authorized by the Company.
  • You always perform at the highest level of ethical work standards.
  • You are comfortable working in both indoor and outdoor environments with frequent exposure to extreme hot or cold temperatures and humidity.

Apply Now

209124
https://ecwl.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_3001/requisitions/job/209124

Line Cook- Quail Hollow Country Club – Concord Township, Ohio 208364

Apply Now

Cook

The Cook is responsible for ensuring the highest quality of culinary services for our Members and guests. They supports a la carte and private event food production while maintaining consistent food preparation and plate presentation for a la carte venues and catered events. The Cook also helps to ensure the safety of fellow Employee Partners.

Responsibilities

  • Maintains clean and safe work environment
  • Assists the Executive Chef and Sous Chefs with any task requested

Job Qualifications

  • Prior experience as a Cook required
  • Working knowledge of broiler, pantry and saute stations
  • Diplomatic team player able to foster relationships with Members, Employee Partners and Guests
  • Possesses a passion for exceeding Member expectations and a commitment to excellence
  • Providing the highest quality Member and guest experience

(Internal Candidates should be ServSafe certified)

Apply Now

208364
https://ecwl.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_3001/requisitions/job/208364

Dishwasher- Quail Hollow Country Club – Concord Township, Ohio 208365

Apply Now

Dishwasher

Responsible for duties such as dishes, cleanliness of kitchen, food preparation, organization, sanitation, and production of food items, as well as closing and storage for individual work station as needed.

  • Responsible for set-up of daily par/prep and organization of the daily work station.
  • Responsible for the opening, set-up and operation of dishwashing machine, the sink pot scrub station and all ware washing set-up.
  • Responsible for the disposal of all food waste, trash receptacles and break down of boxes and larger containers to be placed in dumpsters.
  • Must sweep and mop kitchen floors, walk-ins, storerooms, employee break room and kitchen office, etc. as directed.
  • Preparation of and storage of all food items necessary to operate kitchen in adherence with ClubCorp quality standards.
  • Upkeep of items used by others, ie. lettuces ,vegetables and fruits if required.
  • Assist in receiving and procurement of all goods purchased by kitchen in an orderly fashion in accordance with safety and sanitation procedures.
  • Communicate with Chef(s) when special products (ie.chemicals) are needed or having problems with equipment and tools.
  • Assist fellow Employee Partners, Members and guests to ensure delivery of the 3 steps of service without being directed. Be aware of team members and the environment and participate as a member of the team.

Day to Day:

  • Because of the fluctuating demands of the Clubs operation, it may be necessary that each Employee perform a multitude of different functions therefore, as an essential part of your job, you will be expected to help others when the occasion arises, just as other Employees are expected to help you. Accordingly, you may be expected to perform other tasks as needed or as directed.
  • Adhere to all of the various company, club and department written mandatory standards of operations, policies and procedures, manuals, memos, oral instructions, etc., all of which go to make up the essential functions of the job.
  • Be able to multi-task and work at an efficient pace to keep up with business needs.
  • Be able to follow instructions well as directed.
  • Responsible for maintaining good conduct and safe working habits while in all areas and assuring others are acting safely.
  • Attendance at daily line-up and participating as requested.
  • Wearing a clean and neat uniform that follows ClubCorp and your property uniform standards daily.
  • Any previous experience in stewarding or kitchen prep is favorable.
  • High school diploma preferred

 

Apply Now

208365
https://ecwl.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_3001/requisitions/job/208365

Pro Golf Assistant- Quail Hollow Country Club – Concord Township, Ohio 208309

Apply Now

Assistant Golf Professional

This position is responsible for promoting the game of golf and the club while providing the Three Steps of Service to the Members and guests of the club. Responsibilities include providing quality service, overseeing and assisting with the golf shop operations and participating in driving revenue and programming efforts.

This position reports directly to the Director of Golf or Head Golf Pro and indirectly to the General Manager of the club. The Golf Pro directly supervises outside service personnel, Starters, and Marshalls as directed.

Day to Day:

  • Responsible for efficient and friendly customer service throughout the pro shop, checking in golfers, accurately ringing up charges at the register and properly checking in all golfers prior to play. This also includes proper cash handling procedures as well as making sure that all standards of operations are being met.
  • Maintain control of the tee sheet, including walkups and pairings. Collect all guest, cart and other fees.
  • Respond to inquiries and make tee-times for Members and guests both in person and over the phone. Converse with Members and guests in a friendly manner. Focus your attention on Members and guests needs and remain calm, professional and courteous at all times, even when under pressure.
  • Organize and promote all Club Tournaments and other special events/functions at the Club.
  • Provide professional instruction for Member/Guests as requested according to ClubCorp and PGA Standards.
  • Oversee all aspects of outside golf operations and staff to include Marshalls/Starters/Course and Golf Shop attendants to ensure proper performance while following all daily procedures and policies. This includes staging area, range, golf cart storage, etc.
  • Promote the game of golf and promote the Club while maintaining a high level of professionalism and service.
  • Develop relationships with Members and guests by participating in events and one on one, including playing golf, as approved by management.
  • Responsible for inventory controls, checking-in merchandise in accordance with procedures, organization of storage and display areas. Keep up inventory levels of constantly stocked items (i.e. shirts, socks, gloves, hats, balls, etc.). Follow up on all special orders making sure customers are aware of the receipt of their orders in accordance with established procedures.
  • Take care of all return merchandise and issue proper credits to customer.
  • Perform close of business functions following guidelines and procedures established by the Club.
  • Ensure daily assignments are completed in their respective areas to meet Club standards (i.e. orderly/organized work areas, straighten/arrange entry area, straightening/stocking of golf shop, etc.).
  • Assist fellow Employees, Members and guests to ensure delivery of the 3 steps of service without being directed. Be aware of team members and the environment and participate as a member of the team.
  • Notify supervisor of Member/Guest complaints at the time they occur. Resolve customer complaints as soon as possible.
  • Assist the Director of Golf or Head Golf Pro with financial responsibilities, games plans, and ensuring timecards are complete and accurate at the end of each pay period.

All the other stuff we do:

  • Because of the fluctuating demands of the Clubs operation, it may be necessary that each Employee perform a multitude of different functions therefore, as an essential part of your job, you will be expected to help others when the occasion arises, just as other Employees are expected to help you. Accordingly, you may be expected to perform other tasks as needed or as directed.
  • Adhere to all of the various company, club and department written mandatory standards of operations, policies and procedures, manuals, memos, oral instructions, etc., all of which go to make up the essential functions of the job.
  • Communicate effectively with proper grammar.
  • Work well under pressure, coordinating multiple tasks at any given time.
  • Maintain focus and attention on detail.
  • Maintain good conduct and safe working habits in all areas while ensuring that others are acting safely.
  • Attend daily line-up and participate as requested.
  • Wear a clean and neat uniform that follows your Club and ClubCorp standards.
  • A high school diploma, GED, or equivalent, is required.
  • You have solid customer service experience and basic knowledge of the game of golf.
  • You are active and participating in the PGA Apprentice Program. A PGA Professional Certification is preferred.
  • You can be trusted to maintain confidentiality of all proprietary Company information and sensitive employee matters, except as expressly authorized by the Company.
  • You always perform at the highest level of ethical work standards.
  • You are comfortable working in both indoor and outdoor environments with frequent exposure to extreme hot or cold temperatures and humidity.

Apply Now

208309
https://ecwl.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_3001/requisitions/job/208309

Attendant Outside Services- Quail Hollow Country Club – Concord Township, Ohio 208308

Apply Now

Outside Services Assistant

Responsible for providing the highest level of professionalism and customer service for our Members/Guests by conducting the Golf Operations outside services efficiently.

This position reports directly to the Director of Golf or Head Golf Pro with indirect reporting to other Golf Professionals and Assistants.

Day to Day:

  • Provides Warm Welcomes, Magic Moments and Fond Farewells to all Members/Guests of the Club by smiling, looking the Member/Guest in the eye and greeting them by name as they approach the golf/staging area or within the Golf Shop areas.
  • Assist golfers by loading bags, cleaning clubs and preparing golfers for play ensuring all their needs are met and questions answered. Assist by giving suggestions on proper golf course etiquette.
  • Cleaning and maintain the storage areas and golf cart fleet at all times.
  • Marshal carts in the staging area and assign golf carts to players so the golf carts can be tracked when they are occupied by Members/Guests.
  • Assist golfers after their round by cleaning clubs, delivering them to their cars as needed and checking in the golf carts.
  • Be knowledgeable and promote events at the Club, course conditions, events in progress, and any information that will be helpful to the Member/Guest, allowing them to enjoy the Club amenities and activities.
  • Maintain club storage areas and cart barn in a clean and orderly manner with clubs (rental, member, etc.), equipment, etc. and in proper areas. Report any damage to clubs or equipment immediately to Golf Shop.
  • Maintain the practice areas so they are set-up and continually supplied (i.e., range balls, etc.) and in order for daily usage.
  • Maintain area outside pro shop, parking lot, etc. so that it is uncongested, neat and free of debris at all times.
  • Assist and coordinate services with other golf operations staff such as range attendants, cart attendants, marshals/starters, etc. to ensure seamless and efficient service to Members/Guests takes place.
  • Ensure daily assignments are completed in their respective areas, to meet Club standards (i.e., orderly/organized work areas, straighten/arrange entry area, straightening/stocking of golf shop, etc.).
  • Assist fellow Employees, Members/Guests to ensure delivery of the Three Steps of Service without being directed. Be aware of team members and the environment and participate as a member of the team.
  • Notify management of Member/Guest complaints at the time they occur. Practice good service recovery by rectifying any complaints as soon as possible.
  • Must be able to interact with Members/Guests professionally, helping them with changes and last minute requests as needed.

All the other stuff we do:

  • Because of the fluctuating demands of the companys operation, it may be necessary that each Employee Partner perform a multitude of different functions therefore, as an essential part of your position, you will be expected to help others when the occasion arises, just as other Employee Partners are expected to help you. Accordingly, you may be expected to perform other tasks as needed or as directed.
  • Adhere to all of the various company, club and department written mandatory standards of operations, policies and procedures, manuals, memos, oral instructions, etc., all of which go to make up the essential functions of the job.
  • Demonstrate good teamwork.
  • Communicate effectively with proper grammar.
  • Work well under pressure, coordinating multiple tasks at any given time
  • Focus attention on detail.
  • Maintain good conduct and safe working habits while in all areas of the Club and assure that others are acting safely.
  • Attend daily line-up and participate as requested.
  • Wear a clean and neat uniform that follows ClubCorp and your property uniform standards daily.
  • A high school diploma, GED, or equivalent, is required.
  • Customer service experience. Basic Golf Knowledge and Etiquette Required.
  • You can be trusted to maintain confidentiality of all proprietary Company information and sensitive employee matters, except as expressly authorized by the Company.
  • You always perform at the highest level of ethical work standards.
  • You are comfortable working in both indoor and outdoor environments with frequent exposure to extreme hot or cold temperatures and humidity.

Apply Now

208308
https://ecwl.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_3001/requisitions/job/208308

Pool Manager- Quail Hollow Country Club – Concord Township, Ohio 208410

Apply Now

Pool Manager

The Pool Manager is responsible for the operations of the entire swimming complex facility, the swimming pool employees, and the overall safety of those who use the facility. They have financial responsibility over the aquatics programs developed.

Responsibilities

  • Hire, supervise, and develop all pool personnel to ensure staff is well trained thereby creating a safe environment for those who use facility
  • Ensure that pool facility is a safe environment at all times and conduct in-service training drills bi-monthly to maintain safety standards
  • Clean and sanitize swimming pool (includes cleaning pool & backwash filers, skimming pool surfaces, and checking that chemicals in pool are at ideal levels)
  • Ensure that all equipment (ie. railings, ropes, pumps, etc.) are in good working order, and provide repair/replacement as needed
  • Procure chemicals, equipment, and supplies as needed
  • Oversee all programs created for the aquatics department
  • Administer swim lesson program and/or swim team program as defined by specific club organization

Job Requirements

  • 2 – 3 years experience in pool operation & aquatics
  • County Pool Operator Certificate, YMCA/Red Cross/Ellis Lifeguard certified, American Heart Association/Red Cross CPR, Red Cross Standard First Aid, WSI Certified

Apply Now

208410
https://ecwl.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_3001/requisitions/job/208410

Outside Golf Services Attendant- Quail Hollow Country Club – Concord Township, Ohio 208655

Apply Now

Outside Golf Services Assistant

Responsible for providing the highest level of professionalism and customer service for our Members/Guests by conducting the Golf Operations outside services efficiently.

This position reports directly to the Director of Golf or Head Golf Pro with indirect reporting to other Golf Professionals and Assistants.

Day to Day:

  • Provides Warm Welcomes, Magic Moments and Fond Farewells to all Members/Guests of the Club by smiling, looking the Member/Guest in the eye and greeting them by name as they approach the golf/staging area or within the Golf Shop areas.
  • Assist golfers by loading bags, cleaning clubs and preparing golfers for play ensuring all their needs are met and questions answered. Assist by giving suggestions on proper golf course etiquette.
  • Cleaning and maintain the storage areas and golf cart fleet at all times.
  • Marshal carts in the staging area and assign golf carts to players so the golf carts can be tracked when they are occupied by Members/Guests.
  • Assist golfers after their round by cleaning clubs, delivering them to their cars as needed and checking in the golf carts.
  • Be knowledgeable and promote events at the Club, course conditions, events in progress, and any information that will be helpful to the Member/Guest, allowing them to enjoy the Club amenities and activities.
  • Maintain club storage areas and cart barn in a clean and orderly manner with clubs (rental, member, etc.), equipment, etc. and in proper areas. Report any damage to clubs or equipment immediately to Golf Shop.
  • Maintain the practice areas so they are set-up and continually supplied (i.e., range balls, etc.) and in order for daily usage.
  • Maintain area outside pro shop, parking lot, etc. so that it is uncongested, neat and free of debris at all times.
  • Assist and coordinate services with other golf operations staff such as range attendants, cart attendants, marshals/starters, etc. to ensure seamless and efficient service to Members/Guests takes place.
  • Ensure daily assignments are completed in their respective areas, to meet Club standards (i.e., orderly/organized work areas, straighten/arrange entry area, straightening/stocking of golf shop, etc.).
  • Assist fellow Employees, Members/Guests to ensure delivery of the Three Steps of Service without being directed. Be aware of team members and the environment and participate as a member of the team.
  • Notify management of Member/Guest complaints at the time they occur. Practice good service recovery by rectifying any complaints as soon as possible.
  • Must be able to interact with Members/Guests professionally, helping them with changes and last minute requests as needed.

All the other stuff we do:

  • Because of the fluctuating demands of the companys operation, it may be necessary that each Employee Partner perform a multitude of different functions therefore, as an essential part of your position, you will be expected to help others when the occasion arises, just as other Employee Partners are expected to help you. Accordingly, you may be expected to perform other tasks as needed or as directed.
  • Adhere to all of the various company, club and department written mandatory standards of operations, policies and procedures, manuals, memos, oral instructions, etc., all of which go to make up the essential functions of the job.
  • Demonstrate good teamwork.
  • Communicate effectively with proper grammar.
  • Work well under pressure, coordinating multiple tasks at any given time
  • Focus attention on detail.
  • Maintain good conduct and safe working habits while in all areas of the Club and assure that others are acting safely.
  • Attend daily line-up and participate as requested.
  • Wear a clean and neat uniform that follows ClubCorp and your property uniform standards daily.
  • A high school diploma, GED, or equivalent, is required.
  • Customer service experience. Basic Golf Knowledge and Etiquette Required.
  • You can be trusted to maintain confidentiality of all proprietary Company information and sensitive employee matters, except as expressly authorized by the Company.
  • You always perform at the highest level of ethical work standards.
  • You are comfortable working in both indoor and outdoor environments with frequent exposure to extreme hot or cold temperatures and humidity.

Apply Now

208655
https://ecwl.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_3001/requisitions/job/208655

Starter Golf- Quail Hollow Country Club – Concord Township, Ohio 208658

Apply Now

Golf Starter

Primary role is to ensure an orderly flow of play onto the golf course while enforcing all club rules and providing assistance to Members and Guests in order to keep play at an even flow. Responsible for providing the highest level of professionalism and customer service for our Members and Guests on the course.

This position reports directly to the Director of Golf or Head Golf Pro and indirectly to all Golf Professionals.

Day to Day:

  • Provide efficient and friendly customer service by displaying the Three Steps of Service as Members and Guests play golf.
  • Ensure the flow of play onto the golf course is maintained in an orderly fashion and in accordance with tee times and club regulations to avoid gaps when players are late for their tee time during busy play hours.
  • Assist Members and Guests in finding an appropriate game.
  • Maintain a sufficient supply of scorecards, pencils, tees and other necessities on hand at all times.
  • Be on the course as scheduled, unless checking with the starters or other golf operations staff to report any incidents or situations that need attention.
  • Assist Members and Guests whenever possible by providing suggestions on proper golf course etiquette.
  • Responsible for enforcing all club rules as they pertain to the golf course.
  • Maintain a polite manner whenever a Member or Guest is approached with a violation.
  • Assist Members, whenever possible, by looking for lost balls, and providing rides, if desired.
  • Repair ball marks whenever possible, fill divots with topsoil and pick up loose articles on the golf course while straightening cart guidance ropes and their supports.
  • Assist and coordinate services with other golf operations staff including Outside Services, Range Attendants, Cart Attendants, etc., to ensure seamless and efficient services for all Members and Guests.
  • Be informed to let Members and guests know of Club services, features, upcoming events and specials available in the Golf Shop.
  • Ensure all daily assignments are completed in their respective areas, to meet Club standards (i.e., no trash/debris on course, supplies are restocked, signage is neat, etc.).
  • Assist fellow Employees, Members and guests to ensure delivery of the Three Steps of Service without being directed. Be aware of team members and the environment and participate as a member of the team.
  • Notify supervisor of Member/Guest complaints at the time they occur. Resolve customer complaints as soon as possible.

All the other stuff we do:

  • Because of the fluctuating demands of the companys operation, it may be necessary that each Employee Partner perform a multitude of different functions therefore, as an essential part of your position, you will be expected to help others when the occasion arises, just as other Employee Partners are expected to help you. Accordingly, you may be expected to perform other tasks as needed or as directed.
  • Adhere to all of the various company, club and department written mandatory standards of operations, policies and procedures, manuals, memos, oral instructions, etc., all of which go to make up the essential functions of the job.
  • Ability to communicate effectively with proper grammar.
  • Ability to work well under pressure, coordinating multiple tasks at any given time
  • Ability to focus attention on detail.
  • Maintain good conduct and safe working habits while in all areas of the Club and assure that others are acting safely.
  • Attend daily line-up and participate as requested.
  • Wear a clean and neat uniform that follows ClubCorp and your property uniform standards daily.

  • A high school diploma, GED, or equivalent, is required.
  • Customer service experience. Basic Golf Knowledge Required.
  • You can be trusted to maintain confidentiality of all proprietary Company information and sensitive employee matters, except as expressly authorized by the Company.
  • You always perform at the highest level of ethical work standards.
  • You are comfortable working in both indoor and outdoor environments with frequent exposure to extreme hot or cold temperatures and humidity.

Apply Now

208658
https://ecwl.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_3001/requisitions/job/208658

Pro Golf Assistant- Quail Hollow Country Club – Concord Township, Ohio 208656

Apply Now

Assistant Golf Professional

This position is responsible for promoting the game of golf and the club while providing the Three Steps of Service to the Members and guests of the club. Responsibilities include providing quality service, overseeing and assisting with the golf shop operations and participating in driving revenue and programming efforts.

This position reports directly to the Director of Golf or Head Golf Pro and indirectly to the General Manager of the club. The Golf Pro directly supervises outside service personnel, Starters, and Marshalls as directed.

Day to Day:

  • Responsible for efficient and friendly customer service throughout the pro shop, checking in golfers, accurately ringing up charges at the register and properly checking in all golfers prior to play. This also includes proper cash handling procedures as well as making sure that all standards of operations are being met.
  • Maintain control of the tee sheet, including walkups and pairings. Collect all guest, cart and other fees.
  • Respond to inquiries and make tee-times for Members and guests both in person and over the phone. Converse with Members and guests in a friendly manner. Focus your attention on Members and guests needs and remain calm, professional and courteous at all times, even when under pressure.
  • Organize and promote all Club Tournaments and other special events/functions at the Club.
  • Provide professional instruction for Member/Guests as requested according to ClubCorp and PGA Standards.
  • Oversee all aspects of outside golf operations and staff to include Marshalls/Starters/Course and Golf Shop attendants to ensure proper performance while following all daily procedures and policies. This includes staging area, range, golf cart storage, etc.
  • Promote the game of golf and promote the Club while maintaining a high level of professionalism and service.
  • Develop relationships with Members and guests by participating in events and one on one, including playing golf, as approved by management.
  • Responsible for inventory controls, checking-in merchandise in accordance with procedures, organization of storage and display areas. Keep up inventory levels of constantly stocked items (i.e. shirts, socks, gloves, hats, balls, etc.). Follow up on all special orders making sure customers are aware of the receipt of their orders in accordance with established procedures.
  • Take care of all return merchandise and issue proper credits to customer.
  • Perform close of business functions following guidelines and procedures established by the Club.
  • Ensure daily assignments are completed in their respective areas to meet Club standards (i.e. orderly/organized work areas, straighten/arrange entry area, straightening/stocking of golf shop, etc.).
  • Assist fellow Employees, Members and guests to ensure delivery of the 3 steps of service without being directed. Be aware of team members and the environment and participate as a member of the team.
  • Notify supervisor of Member/Guest complaints at the time they occur. Resolve customer complaints as soon as possible.
  • Assist the Director of Golf or Head Golf Pro with financial responsibilities, games plans, and ensuring timecards are complete and accurate at the end of each pay period.

All the other stuff we do:

  • Because of the fluctuating demands of the Clubs operation, it may be necessary that each Employee perform a multitude of different functions therefore, as an essential part of your job, you will be expected to help others when the occasion arises, just as other Employees are expected to help you. Accordingly, you may be expected to perform other tasks as needed or as directed.
  • Adhere to all of the various company, club and department written mandatory standards of operations, policies and procedures, manuals, memos, oral instructions, etc., all of which go to make up the essential functions of the job.
  • Communicate effectively with proper grammar.
  • Work well under pressure, coordinating multiple tasks at any given time.
  • Maintain focus and attention on detail.
  • Maintain good conduct and safe working habits in all areas while ensuring that others are acting safely.
  • Attend daily line-up and participate as requested.
  • Wear a clean and neat uniform that follows your Club and ClubCorp standards.
  • A high school diploma, GED, or equivalent, is required.
  • You have solid customer service experience and basic knowledge of the game of golf.
  • You are active and participating in the PGA Apprentice Program. A PGA Professional Certification is preferred.
  • You can be trusted to maintain confidentiality of all proprietary Company information and sensitive employee matters, except as expressly authorized by the Company.
  • You always perform at the highest level of ethical work standards.
  • You are comfortable working in both indoor and outdoor environments with frequent exposure to extreme hot or cold temperatures and humidity.

Apply Now

208656
https://ecwl.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_3001/requisitions/job/208656

Golf Internship- Quail Hollow Country Club – Concord Township, Ohio 208657

Apply Now

Golf Intern

This position is responsible for promoting the game of golf and the club while providing the Three Steps of Service to the Members and guests of the club. Responsibilities include providing quality service, overseeing and assisting with the golf shop operations and participating in driving revenue and programming efforts.

This position reports directly to the Director of Golf or Head Golf Pro and indirectly to the General Manager of the club. The Golf Pro directly supervises outside service personnel, Starters, and Marshalls as directed.

Day to Day:

  • Responsible for efficient and friendly customer service throughout the pro shop, checking in golfers, accurately ringing up charges at the register and properly checking in all golfers prior to play. This also includes proper cash handling procedures as well as making sure that all standards of operations are being met.
  • Maintain control of the tee sheet, including walkups and pairings. Collect all guest, cart and other fees.
  • Respond to inquiries and make tee-times for Members and guests both in person and over the phone. Converse with Members and guests in a friendly manner. Focus your attention on Members and guests needs and remain calm, professional and courteous at all times, even when under pressure.
  • Organize and promote all Club Tournaments and other special events/functions at the Club.
  • Provide professional instruction for Member/Guests as requested according to ClubCorp and PGA Standards.
  • Oversee all aspects of outside golf operations and staff to include Marshalls/Starters/Course and Golf Shop attendants to ensure proper performance while following all daily procedures and policies. This includes staging area, range, golf cart storage, etc.
  • Promote the game of golf and promote the Club while maintaining a high level of professionalism and service.
  • Develop relationships with Members and guests by participating in events and one on one, including playing golf, as approved by management.
  • Responsible for inventory controls, checking-in merchandise in accordance with procedures, organization of storage and display areas. Keep up inventory levels of constantly stocked items (i.e. shirts, socks, gloves, hats, balls, etc.). Follow up on all special orders making sure customers are aware of the receipt of their orders in accordance with established procedures.
  • Take care of all return merchandise and issue proper credits to customer.
  • Perform close of business functions following guidelines and procedures established by the Club.
  • Ensure daily assignments are completed in their respective areas to meet Club standards (i.e. orderly/organized work areas, straighten/arrange entry area, straightening/stocking of golf shop, etc.).
  • Assist fellow Employees, Members and guests to ensure delivery of the 3 steps of service without being directed. Be aware of team members and the environment and participate as a member of the team.
  • Notify supervisor of Member/Guest complaints at the time they occur. Resolve customer complaints as soon as possible.
  • Assist the Director of Golf or Head Golf Pro with financial responsibilities, games plans, and ensuring timecards are complete and accurate at the end of each pay period.

All the other stuff we do:

  • Because of the fluctuating demands of the Clubs operation, it may be necessary that each Employee perform a multitude of different functions therefore, as an essential part of your job, you will be expected to help others when the occasion arises, just as other Employees are expected to help you. Accordingly, you may be expected to perform other tasks as needed or as directed.
  • Adhere to all of the various company, club and department written mandatory standards of operations, policies and procedures, manuals, memos, oral instructions, etc., all of which go to make up the essential functions of the job.
  • Communicate effectively with proper grammar.
  • Work well under pressure, coordinating multiple tasks at any given time.
  • Maintain focus and attention on detail.
  • Maintain good conduct and safe working habits in all areas while ensuring that others are acting safely.
  • Attend daily line-up and participate as requested.
  • Wear a clean and neat uniform that follows your Club and ClubCorp standards.
  • A high school diploma, GED, or equivalent, is required.
  • You have solid customer service experience and basic knowledge of the game of golf.
  • You are active and participating in the PGA Apprentice Program. A PGA Professional Certification is preferred.
  • You can be trusted to maintain confidentiality of all proprietary Company information and sensitive employee matters, except as expressly authorized by the Company.
  • You always perform at the highest level of ethical work standards.
  • You are comfortable working in both indoor and outdoor environments with frequent exposure to extreme hot or cold temperatures and humidity.

Apply Now

208657
https://ecwl.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_3001/requisitions/job/208657

Bartender- Quail Hollow Country Club – Concord Township, Ohio 208197

Apply Now

Bartender

Responsible for beverage control, accurate pouring of product, general cleanliness of bar, and providing a quality of service that meets Members expectations. Consistently display the Three Steps of Service at all opportunities to provide service.

This position reports directly to the F&B Director/Service Director with indirect reporting to the General Manager and Private Events Director.

Day to Day:

  • Maintain ClubCorp service standards as outlined in the F&B Service training program at high standards.
  • Prepare set-up appropriately at start of shift (i.e., put bottles out, set up garnish tray, check and stock juices, stock glassware, fill ice bin).
  • Consistently check bar area for cleanliness and ensure that all necessary items are in place.
  • Ensure that all liquor items are stocked and ready to use. Responsible for liquor control and accurate pouring of product.
  • Possess clear knowledge of all various liquors, beer, and wines available at the Club.
  • Assist with the service of food and beverage to the Members and guests at the bar, adhering to the ClubCorp standards of service.
  • Maintain comprehensive knowledge of the a la carte menu, including daily features and specials that may not be available directly on the menu.
  • Accurately execute Member/guest orders and requests in a timely fashion.
  • Know Members names and greet them promptly in a manner to provide a warm welcome and making them feel at home.
  • Ensure daily assignments and side work is complete in respective areas to meet Club standards (i.e., orderly/organized work areas, consistently sanitize work areas, refill/stock containers and supplies, etc.).
  • Assist fellow Employees, Members and guests to ensure delivery of the Three Steps Service without being directed. Be aware of team members and the environment and participate as a member of the team.
  • Notify management of Member/Guest complaints at the time they occur. Practice good service recovery by rectifying any complaints as soon as possible.
  • Complete additional duties as assigned periodically by the F&B Director, Service Director, Private Events Director, etc.

All the other stuff we do:

  • Because of the fluctuating demands of the company’s operation, it may be necessary that each Employee Partner perform a multitude of different functions therefore, as an essential part of your position, you will be expected to help others when the occasion arises, just as other Employee Partners are expected to help you. Accordingly, you may be expected to perform other tasks as needed or as directed.
  • Adhere to all of the various company, club and department written mandatory standards of operations, policies and procedures, manuals, memos, oral instructions, etc., all of which go to make up the essential functions of the job.
  • Demonstrate good teamwork.
  • Work well under pressure, coordinating multiple tasks at any given time
  • Responsible for attendance at all Service Training Meetings as requested.
  • Maintain good conduct and safe working habits while in all areas of the Club and assure that others are acting safely.
  • Attend daily line-up and participate as requested.
  • Wear a clean and neat uniform that follows ClubCorp and your property uniform standards daily.

About you:

  • A high school diploma preferred.
  • Previous Food and Beverage experience preferred.
  • Alcohol and food safety awareness certificate.
  • Excellent communication skills and articulate speech. Ability to follow instructions well.
  • You always perform at the highest level of ethical work standards.
  • You are comfortable working in both indoor and occasional outdoor environments.

Apply Now

208197
https://ecwl.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_3001/requisitions/job/208197

Line Cook- Quail Hollow Country Club – Concord Township, Ohio 208185

Apply Now

Line Cook

The Line Cook is responsible for ensuring the highest quality of culinary services for our Members and guests. They support a la carte and private event food production while maintaining consistent food preparation and plate presentation for a la carte venues and catered events. The Line Cook also helps to ensure the safety of fellow Employee Partners.

Responsibilities:

  • Maintains clean and safe work environment
  • Assists the Executive Chef and Sous Chef’s with any task requested

Job Qualifications:

  • Prior experience as a Cook required
  • Working knowledge of broiler, pantry and saute stations
  • Diplomatic team player able to foster relationships with Members, Employee Partners and Guests
  • Possesses a passion for exceeding Member expectations and a commitment to excellence
  • Providing the highest quality Member and guest experience

Apply Now

208185
https://ecwl.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_3001/requisitions/job/208185

Dishwasher- Quail Hollow Country Club – Concord Township, Ohio 208186

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Dishwasher

Responsible for duties such as dishes, cleanliness of kitchen, food preparation, organization, sanitation, and production of food items, as well as closing and storage for individual work station as needed.

  • Responsible for set-up of daily par/prep and organization of the daily workstation.
  • Responsible for the opening, set-up and operation of dishwashing machine, the sink pot scrub station and all ware washing set-up.
  • Responsible for the disposal of all food waste, trash receptacles and break down of boxes and larger containers to be placed in dumpsters.
  • Must sweep and mop kitchen floors, walk-ins, storerooms, employee break room and kitchen office, etc. as directed.
  • Preparation of and storage of all food items necessary to operate kitchen in adherence with ClubCorp quality standards.
  • Upkeep of items used by others, ie. lettuces, vegetables and fruits if required.
  • Assist in receiving and procurement of all goods purchased by kitchen in an orderly fashion in accordance with safety and sanitation procedures.
  • Communicate with Chef(s) when special products (ie.chemicals) are needed or having problems with equipment and tools.
  • Assist fellow Employee Partners, Members and guests to ensure delivery of the 3 steps of service without being directed. Be aware of team members and the environment and participate as a member of the team.

Day to Day:

  • Because of the fluctuating demands of the Clubs operation, it may be necessary that each Employee perform a multitude of different functions, therefore, as an essential part of your job, you will be expected to help others when the occasion arises, just as other Employees are expected to help you. Accordingly, you may be expected to perform other tasks as needed or as directed.
  • Adhere to all of the various company, club and department written mandatory standards of operations, policies and procedures, manuals, memos, oral instructions, etc., all of which go to make up the essential functions of the job.
  • Be able to multi-task and work at an efficient pace to keep up with business needs.
  • Be able to follow instructions well as directed.
  • Responsible for maintaining good conduct and safe working habits while in all areas and assuring others are acting safely.
  • Attendance at daily line-up and participating as requested.
  • Wearing a clean and neat uniform that follows ClubCorp and your property uniform standards daily.

About you:

  • Any previous experience in stewarding or kitchen prep is favorable.
  • High school diploma preferred ​​​​​​​

Apply Now

208186
https://ecwl.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_3001/requisitions/job/208186

Server- Quail Hollow Country Club – Concord Township, Ohio 208188

Apply Now

Server

Responsible for providing food and beverage STAR Service to Members and Guests while consistently displaying the Three Steps of Service at every opportunity. Work closely and coordinate with other team members to ensure Member/Guest satisfaction and retention.

This position reports directly to the F&B Director, Service Director, and Banquet Manager with indirect reporting to the Private Events Director, Captain, and General Manager.

Day to Day:

  • Maintain ClubCorp service standards as outlined in the F&B Service training program(s) at high standards
  • Responsible for food and beverage service to Members and guests, adhering to the ClubCorp standards of service.
  • Complete and comprehensive knowledge of the a la carte menu is mandatory, including daily features and specials that may not be available directly on the menu.
  • Accurately execute Member/Guest orders and requests in an attentive and timely fashion.
  • Know Member names and greet them promptly while providing a warm welcome making them feel at home.
  • Ensure daily assignments and side work is complete in respective areas to meet Club standards. Consistently sanitize work areas, refill/stock containers and supplies, etc.).
  • Assist fellow Employees, Members and guests to ensure delivery of the Three Steps of Service without being directed. Be aware of team members and the environment and participate as a member of the team.
  • Notify management of Member/Guest complaints at the time they occur. Practice good service recovery by rectifying any complaints as soon as possible.
  • Complete additional duties as assigned by the F&B Director, Service Director, Private Events Director, etc.
  • Possess clear knowledge of all various liquors, beer and wines available at the Club.
  • Must be able to interact with Members/Guests professionally, helping them with changes and last-minute requests as needed.

All the other stuff we do:

  • Because of the fluctuating demands of the company’s operation, it may be necessary that each Employee Partner perform a multitude of different functions therefore, as an essential part of your position, you will be expected to help others when the occasion arises, just as other Employee Partners are expected to help you. Accordingly, you may be expected to perform other tasks as needed or as directed.
  • Adhere to all of the various company, club and department written mandatory standards of operations, policies and procedures, manuals, memos, oral instructions, etc., all of which go to make up the essential functions of the job.
  • Responsible for maintaining good conduct and safe working habits while in all areas and assure that others are acting safely.
  • Follow all service department, club and corporate guidelines and policies as instructed by supervisor, policies and manuals.
  • Attend all Service Training Meetings as requested.
  • Attend daily line-up and participate as requested.
  • Wear a clean and neat uniform that follows ClubCorp and your property uniform standards daily

About you:

  • A high school diploma preferred.
  • Previous Food and Beverage experience preferred.
  • Food Handler and Alcohol Server Certifications as required by State and City.
  • You have completed F&B Service Training.
  • Excellent communication skills and articulate speech.
  • Ability to communicate and follow instructions.
  • You are comfortable working in both indoor and occasional outdoor environments.

Apply Now

208188
https://ecwl.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_3001/requisitions/job/208188

Bar Manager- Quail Hollow Country Club – Concord Township, Ohio 208198

Apply Now

Bar Manager

Responsible for beverage control, accurate pours of product, general cleanliness of bar, locking and securing of bar and clubhouse when scheduled and providing a quality service that meets Member’s expectation. Consistently display the Three Steps of Service at all opportunities to provide service.

This position reports directly to the F&B Director with indirect reporting to the General Manager and Private Events Director. This position indirectly supervises the Host Staff, Servers, and Busperson.

Day to Day:

  • Maintain ClubCorp service standards as outlined in the F&B Service training program at high standards.
  • Prepare set-up appropriately at start of shift (i.e.. put bottles out, set up garnish tray, check and stock juices, stock glassware, fill ice bin).
  • Consistently check bar area for cleanliness and ensure all necessary items are in place.
  • Ensure that all liquor items are stocked and ready for use. Responsible for liquor control and accurate pouring of product.
  • Possess clear knowledge of all various liquors, beer and wines available by the Club.
  • Assist with the service of food and beverage to the Members and guests at the bar, adhering to the ClubCorp standards of service.
  • Maintain comprehensive knowledge of the a la carte menu, including daily features and specials that may not be available directly on the menu.
  • Lock and secure bar and clubhouse when scheduled or directed by F&B Director or Service Director.
  • Assist in training of food and beverage staff in alcohol awareness (ASAP) and service.
  • Maintain proper heating, lighting, and air conditioning temperatures throughout the day inside and on patio through use of dimmers, thermostats.
  • Assist in liquor, beer and wine inventory with F&B Director and/or accounting
  • Accurately execute Member/guest orders and requests in a timely fashion.
  • Know Members names and greet them promptly in a manner that provides a warm welcome and makes them feel at home.
  • Ensure daily assignments and side work is complete in respective areas to meet Club standards. Consistently sanitize work areas, refill/stock containers and supplies, etc.).
  • Assist fellow Employees, Members and guests to ensure delivery of the Three Steps Service without being directed. Be aware of team members and the environment and participate as a member of the team.
  • Complete additional duties as assigned by the F&B Director, Restaurant Director, Private Events Director, etc.
  • Notify management of Member/Guest complaints at the time they occur. Practice good service recovery by rectifying any complaints as soon as possible.

All the other stuff we do:

  • Because of the fluctuating demands of the company’s operation, it may be necessary that each Employee Partner perform a multitude of different functions therefore, as an essential part of your position, you will be expected to help others when the occasion arises, just as other Employee Partners are expected to help you. Accordingly, you may be expected to perform other tasks as needed or as directed.
  • Adhere to all of the various company, club and department written mandatory standards of operations, policies and procedures, manuals, memos, oral instructions, etc., all of which go to make up the essential functions of the job.
  • Demonstrate good teamwork.
  • Work well under pressure, coordinating multiple tasks at any given time.
  • Responsible for attendance at all Service Training Meetings as requested.
  • Maintain good conduct and safe working habits while in all areas of the Club and assure that others are acting safely.
  • Attend daily line-up and participate as requested.
  • Wear a clean and neat uniform that follows ClubCorp and your property uniform standards daily.

About you:

  • A high school diploma or equivalent.
  • 2 years of service/waitstaff experience preferred.
  • Alcohol Server Certification required.
  • Food Handler Certification required.
  • CPR Certification preferred.
  • Excellent communication skills and articulate speech. Ability to follow instructions well.
  • Must complete Harassment-Free Workplace/Appropriate Conduct Training (HFWACT) immediately upon hire.
  • You can be trusted to maintain confidentiality of all proprietary Company information and sensitive employee matters, and secure Club/Bar keys for opening and closing purposes.
  • You always perform at the highest level of ethical work standards.
  • You are comfortable working in both indoor and occasional outdoor environments.

Apply Now

208198
https://ecwl.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_3001/requisitions/job/208198