Line Cook- Treesdale Golf Country Club – Gibsonia, Pennsylvania 210595

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Cook

The Cook is responsible for ensuring the highest quality of culinary services for our Members and guests. They supports a la carte and private event food production while maintaining consistent food preparation and plate presentation for a la carte venues and catered events. The Cook also helps to ensure the safety of fellow Employee Partners.

Responsibilities

  • Maintains clean and safe work environment
  • Assists the Executive Chef and Sous Chef’s with any task requested

Job Qualifications

  • Prior experience as a Cook required
  • Working knowledge of broiler, pantry and saut stations
  • Diplomatic team player able to foster relationships with Members, Employee Partners and Guests
  • Possesses a passion for exceeding Member expectations and a commitment to excellence
  • Providing the highest quality Member and guest experience

(Internal Candidates should be ServSafe certified)

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210595
https://ecwl.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_3001/requisitions/job/210595

Dishwasher- Treesdale Golf Country Club – Gibsonia, Pennsylvania 210574

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Dishwasher

Responsible for duties such as dishes, cleanliness of kitchen, food preparation, organization, sanitation, and production of food items, as well as closing and storage for individual work station as needed.

  • Responsible for set-up of daily par/prep and organization of the daily work station.
  • Responsible for the opening, set-up and operation of dishwashing machine, the sink pot scrub station and all ware washing set-up.
  • Responsible for the disposal of all food waste, trash receptacles and break down of boxes and larger containers to be placed in dumpsters.
  • Must sweep and mop kitchen floors, walk-ins, storerooms, employee break room and kitchen office, etc. as directed.
  • Preparation of and storage of all food items necessary to operate kitchen in adherence with ClubCorp quality standards.
  • Upkeep of items used by others, ie. lettuces ,vegetables and fruits if required.
  • Assist in receiving and procurement of all goods purchased by kitchen in an orderly fashion in accordance with safety and sanitation procedures.
  • Communicate with Chef(s) when special products (ie.chemicals) are needed or having problems with equipment and tools.
  • Assist fellow Employee Partners, Members and guests to ensure delivery of the 3 steps of service without being directed. Be aware of team members and the environment and participate as a member of the team.

Day to Day:

  • Because of the fluctuating demands of the Clubs operation, it may be necessary that each Employee perform a multitude of different functions therefore, as an essential part of your job, you will be expected to help others when the occasion arises, just as other Employees are expected to help you. Accordingly, you may be expected to perform other tasks as needed or as directed.
  • Adhere to all of the various company, club and department written mandatory standards of operations, policies and procedures, manuals, memos, oral instructions, etc., all of which go to make up the essential functions of the job.
  • Be able to multi-task and work at an efficient pace to keep up with business needs.
  • Be able to follow instructions well as directed.
  • Responsible for maintaining good conduct and safe working habits while in all areas and assuring others are acting safely.
  • Attendance at daily line-up and participating as requested.
  • Wearing a clean and neat uniform that follows ClubCorp and your property uniform standards daily.
  • Any previous experience in stewarding or kitchen prep is favorable.
  • High school diploma preferred

 

Apply Now

210574
https://ecwl.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_3001/requisitions/job/210574

Assistant Golf Professional- Treesdale Golf Country Club – Gibsonia, Pennsylvania 210359

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Assistant Golf Professional

This position is responsible for promoting the game of golf and the club while providing the Three Steps of Service to the Members and guests of the club. Responsibilities include providing quality service, overseeing and assisting with the golf shop operations and participating in driving revenue and programming efforts.

This position reports directly to the Director of Golf or Head Golf Pro and indirectly to the General Manager of the club. The Golf Pro directly supervises outside service personnel, Starters, and Marshalls as directed.

Day to Day:

  • Responsible for efficient and friendly customer service throughout the pro shop, checking in golfers, accurately ringing up charges at the register and properly checking in all golfers prior to play. This also includes proper cash handling procedures as well as making sure that all standards of operations are being met.
  • Maintain control of the tee sheet, including walkups and pairings. Collect all guest, cart and other fees.
  • Respond to inquiries and make tee-times for Members and guests both in person and over the phone. Converse with Members and guests in a friendly manner. Focus your attention on Members and guests needs and remain calm, professional and courteous at all times, even when under pressure.
  • Organize and promote all Club Tournaments and other special events/functions at the Club.
  • Provide professional instruction for Member/Guests as requested according to ClubCorp and PGA Standards.
  • Oversee all aspects of outside golf operations and staff to include Marshalls/Starters/Course and Golf Shop attendants to ensure proper performance while following all daily procedures and policies. This includes staging area, range, golf cart storage, etc.
  • Promote the game of golf and promote the Club while maintaining a high level of professionalism and service.
  • Develop relationships with Members and guests by participating in events and one on one, including playing golf, as approved by management.
  • Responsible for inventory controls, checking-in merchandise in accordance with procedures, organization of storage and display areas. Keep up inventory levels of constantly stocked items (i.e. shirts, socks, gloves, hats, balls, etc.). Follow up on all special orders making sure customers are aware of the receipt of their orders in accordance with established procedures.
  • Take care of all return merchandise and issue proper credits to customer.
  • Perform close of business functions following guidelines and procedures established by the Club.
  • Ensure daily assignments are completed in their respective areas to meet Club standards (i.e. orderly/organized work areas, straighten/arrange entry area, straightening/stocking of golf shop, etc.).
  • Assist fellow Employees, Members and guests to ensure delivery of the 3 steps of service without being directed. Be aware of team members and the environment and participate as a member of the team.
  • Notify supervisor of Member/Guest complaints at the time they occur. Resolve customer complaints as soon as possible.
  • Assist the Director of Golf or Head Golf Pro with financial responsibilities, games plans, and ensuring timecards are complete and accurate at the end of each pay period.

All the other stuff we do:

  • Because of the fluctuating demands of the Clubs operation, it may be necessary that each Employee perform a multitude of different functions therefore, as an essential part of your job, you will be expected to help others when the occasion arises, just as other Employees are expected to help you. Accordingly, you may be expected to perform other tasks as needed or as directed.
  • Adhere to all of the various company, club and department written mandatory standards of operations, policies and procedures, manuals, memos, oral instructions, etc., all of which go to make up the essential functions of the job.
  • Communicate effectively with proper grammar.
  • Work well under pressure, coordinating multiple tasks at any given time.
  • Maintain focus and attention on detail.
  • Maintain good conduct and safe working habits in all areas while ensuring that others are acting safely.
  • Attend daily line-up and participate as requested.
  • Wear a clean and neat uniform that follows your Club and ClubCorp standards.
  • A high school diploma, GED, or equivalent, is required.
  • You have solid customer service experience and basic knowledge of the game of golf.
  • You are active and participating in the PGA Apprentice Program. A PGA Professional Certification is preferred.
  • You can be trusted to maintain confidentiality of all proprietary Company information and sensitive employee matters, except as expressly authorized by the Company.
  • You always perform at the highest level of ethical work standards.
  • You are comfortable working in both indoor and outdoor environments with frequent exposure to extreme hot or cold temperatures and humidity.

Apply Now

210359
https://ecwl.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_3001/requisitions/job/210359

Cook Line- Treesdale Golf Country Club – Gibsonia, Pennsylvania 210080

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ESSENTIAL FUNCTIONS AND ACCOUNTABILITIES

 

1.       Responsible for set-up and executing of daily par/prep and organization of individual daily work station.

 

2.       Preparation of and storage of all food items necessary to operation of station in adherence with ClubCorp quality standards.   

 

3.       Communicate with Exec Chef and Sous Chef when special products are needed or having problems with food quality or presentation.

 

4.       Consistent preparation and presentation based on overall standards, including portion size, of daily special, salads, entrees, etc. as applicable per work assignment and as designated by Chef which are produced within ClubCorp’s quality standards guidelines.

 

5.       Maintaining proper cooking techniques for station items as designated by Chef(s).

 

6.       Creative garnishing of all plates at every meal.

 

7.       Upkeep of items used by others, such as condiments, dressings, salsas, soups, etc.

 

8.       Responsible for cleanliness and sanitation of individual work area and kitchen as a whole, including equipment, counters, tools, waste areas, etc.

 

9.       Assist fellow Employee Partners, Members and guests to ensure delivery of the 3 steps of service without being directed.  Be aware of team members and the environment and participate as a member of the team. 

 

10.   Notify supervisor of Member/Guest complaints at the time they occur. Rectify, practicing service recover, any complaints as soon as possible.

 

11.   Must be able to interact with Members/Guests professionally, helping them with changes and last minute requests as needed.

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210080
https://ecwl.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_3001/requisitions/job/210080

Beverage Manager- Treesdale Golf Country Club – Gibsonia, Pennsylvania 209977

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Beverage Manager

Responsible for beverage costs and controls, beverage menus and sales, accurate pours of product, general cleanliness of bar, locking and securing of bar and clubhouse when scheduled and providing a quality service that meets Members expectation. Consistently display the 3 Steps of Service at all opportunities to provide service.

This position reports directly to the FB Director with indirect reporting to the General Manager and Private Events Director. This position indirectly supervises the Host Staff, Servers, and Bus person.

Day to Day:

  • Manage the inventory of all wine, beer, liquor, and N/A beverages rotate and order product with a focus on seasonality, Member interest and adaptability to changes in the Clubs Beverage Standards.
  • Supervise the work of Employee in the Dining Room(s)and bars, and perform activities such as scheduling work, service staff and Captains with service meetings/line-ups, partaking in Employee performance reviews with the Service and FB Director and executing other managerial roles.
  • Train all service personnel in wine/beer/liquor and other beverage service, standards, and knowledge develop an ongoing educational wine and beverage programming for the service team. Ensure all Employees are certified and have completed Alcohol Safety Training.
  • Monitor all safety and sanitation practices of beverage storage, presentation, and service ensure that applicable Club standards and policies are met.
  • Work the Dining Room(s) and bar floor assist Members and Guests with Wine selections and pairings. Assist servers with presentation of bottles, as necessary.
  • Responsible for beverage functionality of all Private Events. Attend BEO meetings, determine product needs for upcoming events and order accurately. Collaborate with the Private Event team on creative ways to structure upselling opportunities and beverage/wine menu development.
  • Represent the beverage operations at all event planning meetings, to ensure expectations are exceeded, Club space is maximized but not oversold and Members/Guests have an excellent experience.
  • Collaborate closely with the Chef and FB Director in menu development as it relates to wine-friendly foods, beverage parings, tasting dinners and other in-house and special events.
  • Oversee all Club Beverage programs including the wine lists, wines by the glass offerings, drink table tents, etc. coordinate and facilitate growth and determine relevant themes for beverage-related activities, events, and other programming at the Club.
  • Attend all Wine Committee meetings and act as the Club contact. Assist Wine Committee Chair with minutes, agenda, etc.
  • Manage cellar and storage conditions for optimal aging and preservation of wine and all other beverages.
  • Grow and maintain a strong working relationship with the Executive Chef, the FB Director and other members of the FB team, Club Members, Guests, and vendors.
  • Strong financial acumen is expected in all beverage areas including wine cost, beer cost, liquor cost and labor cost.
  • Create imaginative cocktail, beer, and wine menus with focus on seasonal, interesting ingredients. Train staff on proper techniques and recipes to ensure consistent member experience.
  • Complete additional duties as assigned by the FB Director, Director of Restaurants, Private Events Director, etc.

All the other stuff we do:

  • Because of the fluctuating demands of the companys operation, it may be necessary that each Employee perform a multitude of different functions therefore, as an essential part of your position, you will be expected to help others when the occasion arises, just as other Employee Partners are expected to help you. Accordingly, you may be expected to perform other tasks as needed or as directed.
  • Adhere to all the various company, club and department written mandatory standards of operations, policies and procedures, manuals, memos, oral instructions, etc., all of which go to make up the essential functions of the job.
  • Attend all Department Head, Food and Beverage, Private Events and General Staff meetings.
  • Continuously improve Member satisfaction through programming, pricing, promotions, and compliance with ClubCorp standards of operations and training.
  • Where applicable, oversee side work duties assigned to FB staff and general housekeeping for all FB outlets.
  • Initiate and control a wine/beverage sales incentive for the service team on a monthly or quarterly basis.
  • In addition, maintain the required ClubCorp Standards of Operations by helping the FB Director in controlling labor costs, linen costs, miscellaneous FB expenses, etc.
  • At least 4 years of Professional Experience as a Lead Server, Captain, Ma&icirctre d or in another capacity in a club, restaurant or another hospitality establishment are required.
  • At least 3 years Professional Experience developing and executing a successful wine and cocktail program are preferred.
  • Specialized training in Wine and/or Beverage Industry is preferred.
  • College degree or 3 years in the wine industry are required. Culinary and/or hospitality management emphasis is preferred.
  • The Club Beverage Program is an important asset of the Club. Continued education in wine/beer/spirits industry through certifications and specialized trainings is imperative, as is the ability to upkeep and manage a successful, financially sound beverage program that creates excitement for our Members.
  • Achieved minimum of (Level 1) Sommelier Certificate (CMS1).
    Maintain Sommelier Certification through continued education over specific intervals throughout career.

Apply Now

209977
https://ecwl.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_3001/requisitions/job/209977

Course Maintenance- Treesdale Golf Country Club – Gibsonia, Pennsylvania 208820

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Golf Course Maintenance

The Golf Course Maintenance position works on the diverse range of activities involved in golf course maintenance and construction. They are responsible for semi-skilled grounds construction and maintenance work, and performs related tasks as required.

Responsibilities:

  • Operates powered equipment in mowing golf course putting greens, aprons, tees, and rough
  • Operates edgers and trimmers
  • Grades and prepares a soil-plant bed, lays sod, plants, vegetative material, and pulls weeds in bed
  • Changes cups and tee markers
  • Maintains Ball washers, water hazards, and bunkers
  • Operates light equipment in hauling materials and removing debris
  • Trims trees, prunes shrubbery, and cultivates shrubs and flowers
  • Assists in construction of new greens, tees, and fairways by grading, preparing soil and planting

Job Requirements:

  • 1 year experience in landscaping maintenance
  • Able to understand and follow detailed written and oral instruction
  • Local candidates only as this position does not offer relocation
  • Must be able to work weekends and holidays

Apply Now

208820
https://ecwl.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_3001/requisitions/job/208820

Pool Manager- Treesdale Golf Country Club – Gibsonia, Pennsylvania 208823

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Pool Manager

The Pool Manager is responsible for the operations of the entire swimming complex facility, the swimming pool employees, and the overall safety of those who use the facility. They have financial responsibility over the aquatics programs developed.

Responsibilities:

  • Hire, supervise, and develop all pool personnel to ensure staff is well trained thereby creating a safe environment for those who use facility
  • Ensure that pool facility is a safe environment at all times and conduct in-service training drills bi-monthly to maintain safety standards
  • Clean and sanitize swimming pool (includes cleaning pool & backwash filers, skimming pool surfaces, and checking that chemicals in pool are at ideal levels)
  • Ensure that all equipment (ie. railings, ropes, pumps, etc.) are in good working order, and provide repair/replacement as needed
  • Procure chemicals, equipment, and supplies as needed
  • Oversee all programs created for the aquatics department
  • Administer swim lesson program and/or swim team program as defined by specific club organization

Job Requirements:

  • 2 – 3 years experience in pool operation & aquatics
  • County Pool Operator Certificate, YMCA/Red Cross/Ellis Lifeguard certified, American Heart Association/Red Cross CPR, Red Cross Standard First Aid, WSI Certified

Apply Now

208823
https://ecwl.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_3001/requisitions/job/208823

Lifeguard- Treesdale Golf Country Club – Gibsonia, Pennsylvania 208818

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Lifeguard

The position of the Lifeguard is to provide Members and Guests with a safe and enjoyable aquatic environment.

Responsibilities:

  • To provide a clean, well-maintained and safe aquatic environment in compliance with both club and public health department standards
  • To connect Members to other Members through ongoing contact with the Members and promotion of club activities
  • To properly maintain and monitor the pool environment so it meets all required local health codes and Member needs
  • To maintain a clean and safe pool environment through proper cleaning and preventative maintenance of aquatic equipment, filter room equipment, heaters and pool surfaces
  • To administer aquatic services as set forth by the club, including teaching swim lessons, supervising group swim activities and helping with other aquatic program activities

Job Requirements:

  • Minimum of three month’s work experience as a lifeguard
  • High school diploma or equivalent preferred, but not required
  • CPR Certification Required
  • Local candidates only as this position does not offer relocation
  • Part-time seasonal position for Summer only
  • Must have flexible hours

Apply Now

208818
https://ecwl.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_3001/requisitions/job/208818

Beverage Cart Attendant- Treesdale Golf Country Club – Gibsonia, Pennsylvania 208817

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Beverage Cart Attendant

Responsible for Building Relationships and Enriching Lives by providing STAR Service to Members and Guests ensuring their complete satisfaction while playing on the golf course or other designated areas. Enhance Member retention efforts and coordinate with the other Club departments to provide the Three Steps of Service at all times whether on the golf course, in the Halfway House, or other Food and Beverage service areas.

This position reports directly to the F&B Director/Service Director with indirect reporting to the General Manager, Captain, and Head Golf Pro.

Day to Day:

  • Maintain excellent F&B service standards as outlined in ClubCorps F&B service standard guidelines and other training programs.
  • Offer Members and guests the opportunity to obtain and enjoy food and beverage while in the process of playing golf or enjoying other events. Know and follow the rules of golf etiquette when approaching a golf group at all times.
  • Greet Members promptly by name and make introductions with guests, maintaining a polite and friendly manner at all times, in order to provide high-quality service in a timely manner.
  • Provide timely coverage of assigned course, anticipating visits to each group every 4-5 holes while maintaining communication with other attendants and management to ensure adequate coverage as needed.
  • Offer to dispose of trash and empties to assist the Members and guests to maintain a consistent and clean environment. Assist in other ways such as directions to the restroom, clubhouse, etc. Be super knowledgeable.
  • Prior to departing onto the courses for service, stock cart with food, beverage, ice, etc. and transaction supplies.
  • Collect payments (i.e., cash, member charge, etc.) and accurately reconcile daily bank at the conclusion of each shift. Process all business for the day and deposit in designated area.
  • Request and restock in a timely manner to ensure proper par levels that allow for consistent and quality service.
  • Maintain proper knowledge of product, up-selling where applicable. When possible, know which Members and guests are on the course by consulting tee sheets, attending line-ups, etc. and create magic moments with favorites.
  • Operate golf carts within guidelines, policies and procedures to ensure proper safety to avoid accidents.
  • Safely secure all products on cart including cash bank, keys, etc. and other company property as assigned.
  • Document all spills and waste of product – daily par versus usage sheets.
  • Clean and sanitize the cart of all food, ice, and trash at the end of each shift. Ensure health code standards are met at all times.
  • Communicate with Service/F&B Director when special products are needed or there are any problems with food quality, supplies or presentation.
  • Assist fellow Employees, Members and guests to ensure delivery of the Three Steps of Service without being directed. Be aware of team members and the environment and participate as a member of the team.
  • Notify management of Member/Guest complaints at the time they occur. Practice good service recovery by rectifying any complaints as soon as possible.
  • Because of the fluctuating demands of the companys operation, it may be necessary that each Employee Partner perform a multitude of different functions therefore, as an essential part of your position, you will be expected to help others when the occasion arises, just as other Employee Partners are expected to help you. Accordingly, you may be expected to perform other tasks as needed or as directed.
  • Adhere to all of the various company, club and department written mandatory standards of operations, policies and procedures, manuals, memos, oral instructions, etc., all of which go to make up the essential functions of the job.
  • Demonstrate good teamwork.
  • Work well under pressure, coordinating multiple tasks at any given time.
  • Responsible for attendance at all Service Training Meetings as requested.
  • Maintain good conduct and safe working habits while in all areas of the Club and assure that others are acting safely.
  • Attend daily line-up and participate as requested.
  • Wear a clean and neat uniform that follows ClubCorp and your property uniform standards daily.

About you:

  • A high school diploma preferred.
  • Previous Food and Beverage experience preferred.
  • Alcohol and food safety awareness certificate.
  • Valid drivers license to operate golf cart.
  • Excellent communication skills and articulate speech. Ability to follow instructions well.
  • You always perform at the highest level of ethical work standards.
  • You are comfortable working mostly outdoors.

Apply Now

208817
https://ecwl.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_3001/requisitions/job/208817

Golf Starter/Course Marshall- Treesdale Golf Country Club – Gibsonia, Pennsylvania 209712

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Golf Starter/Course Marshall

Primary role is to ensure an orderly flow of play onto the golf course while enforcing all club rules and providing assistance to Members and Guests in order to keep play at an even flow. Responsible for providing the highest level of professionalism and customer service for our Members and Guests on the course.

This position reports directly to the Director of Golf and indirectly to all Golf Professionals.

Day to Day:

  • Provide efficient and friendly customer service by displaying the Three Steps of Service as Members and Guests play golf.
  • Ensure the flow of play onto the golf course is maintained in an orderly fashion and in accordance with tee times and club regulations to avoid gaps when players are late for their tee time during busy play hours.
  • Assist Members and Guests in finding an appropriate game.
  • Maintain a sufficient supply of scorecards, pencils, tees and other necessities on hand at all times.
  • Be on the course as scheduled, unless checking with the starters or other golf operations staff to report any incidents or situations that need attention.
  • Assist Members and Guests whenever possible by providing suggestions on proper golf course etiquette.
  • Responsible for enforcing all club rules as they pertain to the golf course.
  • Maintain a polite manner whenever a Member or Guest is approached with a violation.
  • Assist Members, whenever possible, by looking for lost balls, and providing rides, if desired.
  • Repair ball marks whenever possible, fill divots with topsoil and pick up loose articles on the golf course while straightening cart guidance ropes and their supports.
  • Assist and coordinate services with other golf operations staff including Outside Services, Range Attendants, Cart Attendants, etc., to ensure seamless and efficient services for all Members and Guests.
  • Be informed to let Members and guests know of Club services, features, upcoming events and specials available in the Golf Shop.
  • Ensure all daily assignments are completed in their respective areas, to meet Club standards (i.e., no trash/debris on course, supplies are restocked, signage is neat, etc.).
  • Assist fellow Employees, Members and guests to ensure delivery of the Three Steps of Service without being directed. Be aware of team members and the environment and participate as a member of the team.
  • Notify supervisor of Member/Guest complaints at the time they occur. Resolve customer complaints as soon as possible.

All the other stuff we do:

  • Because of the fluctuating demands of the companys operation, it may be necessary that each Employee Partner perform a multitude of different functions therefore, as an essential part of your position, you will be expected to help others when the occasion arises, just as other Employee Partners are expected to help you. Accordingly, you may be expected to perform other tasks as needed or as directed.
  • Adhere to all of the various company, club and department written mandatory standards of operations, policies and procedures, manuals, memos, oral instructions, etc., all of which go to make up the essential functions of the job.
  • Ability to communicate effectively with proper grammar.
  • Ability to work well under pressure, coordinating multiple tasks at any given time
  • Ability to focus attention on detail.
  • Maintain good conduct and safe working habits while in all areas of the Club and assure that others are acting safely.
  • Attend daily line-up and participate as requested.
  • Wear a clean and neat uniform that follows ClubCorp and your property uniform standards daily.

  • A high school diploma, GED, or equivalent, is required.
  • Customer service experience. Basic Golf Knowledge Required.
  • You can be trusted to maintain confidentiality of all proprietary Company information and sensitive employee matters, except as expressly authorized by the Company.
  • You always perform at the highest level of ethical work standards.
  • You are comfortable working in both indoor and outdoor environments with frequent exposure to extreme hot or cold temperatures and humidity.

Apply Now

209712
https://ecwl.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_3001/requisitions/job/209712

Assistant Outside Golf Services Supervisor- Treesdale Golf Country Club – Gibsonia, Pennsylvania 209710

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Assistant Outside Golf Services Supervisor

Supervise the outside golf service staff to ensure the highest level of professionalism and customer service is provided in an efficient manner for our Members/Guests. Responsible for promoting the game of golf and the club while providing the Three Steps of Service to the Members and guests of the club.

This position reports directly to the Director of Golf and the General Manager of the Club with indirect reporting to other Golf Professionals and Assistants.

Day to Day:

  • Ensure the Outside Services staff provides Warm Welcomes, Magic Moments and Fond Farewells to all Members/Guests of the Club by smiling, looking the Member/Guest in the eye and greeting them by name as they approach the golf/staging area or within the Golf Shop areas.
  • Outline and implement various training programs to the outside service staff in order to maintain a well trained staff to achieve Service Excellence and drive Member/Guest satisfaction and retention.
  • Lead the Outside Services department Employees. This includes managing all aspects of the selection, hiring, labor budget/scheduling and education process and providing leadership for the team on a daily basis, to include but not limited to:
    • Assisting golfers by loading bags, cleaning clubs and preparing golfers for play ensuring all their needs are met and questions answered. Assist by giving suggestions on proper golf course etiquette.
    • Clean and maintain the storage areas and golf cart fleet at all times.
    • Marshalling carts in the staging area and assigning golf carts to players so the golf carts can be tracked and verified when rented.
    • Assist golfers after their round by cleaning clubs, delivering them to their cars as needed and checking in the golf carts.
    • Maintain cleanliness and order of club storage and cart barn areas (rental, member, etc.), equipment, etc. Report any damage to clubs or equipment immediately to Golf Shop.
    • Maintain the practice areas so they are set-up and continually supplied (i.e., range balls, etc.) and in order for daily usage.
    • Maintain area outside pro shop so that it is uncongested, neat and debris free.
    • Assist and coordinate services with other golf operations staff such as range attendants, cart attendants, marshals/starters, etc. to ensure seamless and efficient service to Members/Guests takes place.
  • Ensure controls on time reporting via the time management system are in place by computing the total hours and making sure the time is accurate by both the employee and the supervisor.
  • Ensure employees adhere to mandated policies and procedures as outlined in the Time Management Policy.
  • Promote the facility amenities, programs and the Club while maintaining a high level of professionalism and service that aligns with the values, philosophies and standards of the club. This includes being present in and ensuring staff are all in club-approved uniform and nametag.
  • Ensure daily assignments are completed in their respective areas, to meet Club standards (i.e., orderly/organized work areas, straighten/arrange entry area, straightening/stocking of golf shop, etc.).
  • Assist fellow Employees, Members/Guests to ensure delivery of the Three Steps of Service without being directed. Be aware of team members and the environment and participate as a member of the team.
  • Notify management of Member/Guest complaints at the time they occur. Practice good service recovery by rectifying any complaints as soon as possible.
  • Must be able to interact with Members/Guests professionally, helping them with changes and last minute requests as needed.

All the other stuff we do:

  • Because of the fluctuating demands of the companys operation, it may be necessary that each Employee Partner perform a multitude of different functions therefore, as an essential part of your position, you will be expected to help others when the occasion arises, just as other Employee Partners are expected to help you. Accordingly, you may be expected to perform other tasks as needed or as directed.
  • Adhere to all of the various company, club and department written mandatory standards of operations, policies and procedures, manuals, memos, oral instructions, etc., all of which go to make up the essential functions of the job.
  • Demonstrate good teamwork.
  • Communicate effectively with proper grammar.
  • Work well under pressure, coordinating multiple tasks at any given time.
  • Focus attention on detail.
  • Maintain good conduct and safe working habits while in all areas of the Club and assure that others are acting safely.
  • Attend daily line-up and participate as requested.
  • Wear a clean and neat uniform that follows ClubCorp and your property uniform standards daily.
  • A high school diploma, GED, or equivalent, is required.
  • Customer service experience. Basic Golf Knowledge and Etiquette Required.
  • You can be trusted to maintain confidentiality of all proprietary Company information and sensitive employee matters, except as expressly authorized by the Company.
  • You always perform at the highest level of ethical work standards.
  • You are comfortable working in both indoor and outdoor environments with frequent exposure to extreme hot or cold temperatures and humidity.

Apply Now

209710
https://ecwl.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_3001/requisitions/job/209710

Server- Treesdale Golf Country Club – Gibsonia, Pennsylvania 209158

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Responsible for providing food and beverage STAR Service to Members/Guest ensuring satisfaction, Member retention, and coordinating with the other Club departments.  Consistently display the 3 Steps of Service at all opportunities to provide service.
 

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209158
https://ecwl.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_3001/requisitions/job/209158

Outside Golf Services Attendant- Treesdale Golf Country Club – Gibsonia, Pennsylvania 209711

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Outside Golf Services Attendant

Responsible for providing the highest level of professionalism and customer service for our Members/Guests by conducting the Golf Operations outside services efficiently.

This position reports directly to the Director of Golf with indirect reporting to other Golf Professionals and Assistants.

Day to Day:

  • Provides Warm Welcomes, Magic Moments and Fond Farewells to all Members/Guests of the Club by smiling, looking the Member/Guest in the eye and greeting them by name as they approach the golf/staging area or within the Golf Shop areas.
  • Assist golfers by loading bags, cleaning clubs and preparing golfers for play ensuring all their needs are met and questions answered. Assist by giving suggestions on proper golf course etiquette.
  • Cleaning and maintain the storage areas and golf cart fleet at all times.
  • Marshal carts in the staging area and assign golf carts to players so the golf carts can be tracked when they are occupied by Members/Guests.
  • Assist golfers after their round by cleaning clubs, delivering them to their cars as needed and checking in the golf carts.
  • Be knowledgeable and promote events at the Club, course conditions, events in progress, and any information that will be helpful to the Member/Guest, allowing them to enjoy the Club amenities and activities.
  • Maintain club storage areas and cart barn in a clean and orderly manner with clubs (rental, member, etc.), equipment, etc. and in proper areas. Report any damage to clubs or equipment immediately to Golf Shop.
  • Maintain the practice areas so they are set-up and continually supplied (i.e., range balls, etc.) and in order for daily usage.
  • Maintain area outside pro shop, parking lot, etc. so that it is uncongested, neat and free of debris at all times.
  • Assist and coordinate services with other golf operations staff such as range attendants, cart attendants, marshals/starters, etc. to ensure seamless and efficient service to Members/Guests takes place.
  • Ensure daily assignments are completed in their respective areas, to meet Club standards (i.e., orderly/organized work areas, straighten/arrange entry area, straightening/stocking of golf shop, etc.).
  • Assist fellow Employees, Members/Guests to ensure delivery of the Three Steps of Service without being directed. Be aware of team members and the environment and participate as a member of the team.
  • Notify management of Member/Guest complaints at the time they occur. Practice good service recovery by rectifying any complaints as soon as possible.
  • Must be able to interact with Members/Guests professionally, helping them with changes and last minute requests as needed.

All the other stuff we do:

  • Because of the fluctuating demands of the companys operation, it may be necessary that each Employee Partner perform a multitude of different functions therefore, as an essential part of your position, you will be expected to help others when the occasion arises, just as other Employee Partners are expected to help you. Accordingly, you may be expected to perform other tasks as needed or as directed.
  • Adhere to all of the various company, club and department written mandatory standards of operations, policies and procedures, manuals, memos, oral instructions, etc., all of which go to make up the essential functions of the job.
  • Demonstrate good teamwork.
  • Communicate effectively with proper grammar.
  • Work well under pressure, coordinating multiple tasks at any given time
  • Focus attention on detail.
  • Maintain good conduct and safe working habits while in all areas of the Club and assure that others are acting safely.
  • Attend daily line-up and participate as requested.
  • Wear a clean and neat uniform that follows ClubCorp and your property uniform standards daily.
  • A high school diploma, GED, or equivalent, is required.
  • Customer service experience. Basic Golf Knowledge and Etiquette Required.
  • You can be trusted to maintain confidentiality of all proprietary Company information and sensitive employee matters, except as expressly authorized by the Company.
  • You always perform at the highest level of ethical work standards.
  • You are comfortable working in both indoor and outdoor environments with frequent exposure to extreme hot or cold temperatures and humidity.

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209711
https://ecwl.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_3001/requisitions/job/209711

Pro Tennis Assistant- Treesdale Golf Country Club – Gibsonia, Pennsylvania 209718

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The tennis assistant applicant will be teaching with the Director of Tennis and other assistants. He or she will be working with ages 4- and older. They should be comfortable in their skill set to give constructive advise to all players. They should arrive on time,10 minutes prior to their shift. They will also be asked to hit with members if someone doesn’t show up for an organized game. They should be a very good tennis player. No teaching certificates are required.

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209718
https://ecwl.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_3001/requisitions/job/209718