Co-Head Golf Professional – Stonebriar Country Club – Frisco, Texas 159937

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Co-Head Golf Professional

Stonebriar Country Club boasts two championship golf courses for a discerning and active membership that demands an experienced leadership team. We are seeking a Co-Head Golf Professional to share golf operations responsibilities with the existing Head Golf Professional with both reporting to the Director of Golf.

Head Golf Professionals promote the game of golf through operational structure and programming that provides a “first class” environment for Members and guests. They develop all golf operations department budget, including forecasts, to see that all financial goals are met. The benchmark for success is growth in Member usage and revenues, reduction in Member attrition and the high quality standards for service, production, cleanliness, and safety.

Responsibilities

  • Responsible for all golf operations at the Club, including, golf carts, bag room, locker room, golf shop, special tournaments and Member/Guest events
  • Responsible for hiring, training and developing all staff
  • Develop aggressive Golf revenue sales, marketing and net revenue plans and direct successful implementation, following established ClubCorp budgeting and revenue guidelines

Job Requirements

– Minimum of 3 years as a Golf Professional

– College degree preferred

– PGA/LPGA Profession Certification completion required

– Proven track record of team management, organizational and coaching skills

– Comprehensive knowledge of expense control as it relates to payroll and the forecasting and budgeting of expenses

– Experience with tee sheets and inventory systems

Stonebriar Country Club

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Director of Marketing and Member Experience – Stonebriar Country Club – Frisco, Texas 159597

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Director of Marketing and Member Experience

Stonebriar Country Club is a golf & country club in the ClubCorp family providing an amazing golf course with other fantastic amenities to Members in Frisco, TX. With two championship 18-hole golf courses, eight lighted outdoor tennis courts, a swimming pool, and a 65,000-square-foot clubhouse, Stonebriar Country Club is a gathering place for like-minded people from around the region. Our Members have not only respect for the traditional and challenges of golf and tennis, but also a strong sense of belonging in an active, private club environment. Stonebriar Country Club is currently seeking an outgoing and engaging Director of Marketing and Member Experience, dedicated to curating and enhancing “ClubLife” and increasing Club Member Growth. Create a community within your club by working with your elite Employee Partners to build relationships with Members and deliver the best in Member services. 

Sums up your new role:

  • Strategic Planning: Develop and implement a comprehensive Member marketing and communication plan, including an email and social media strategy, that drives engagement and retention
  • Programming: Develop and ensure execution of relevant and engaging Member events and experiences specific to Club We Are and ClubLife expectations
  • Communications: Implement thorough and consistent marketing and communication strategies to best activate ClubLife through all channels, amplifying the Member story 
  • Member Management: Champion the engagement and retention strategy for overall Member journey + tracking, ARMI, forecasting
  • New Member Onboarding: Develop and be accountable for New Member Welcome and Connect Steps, Member Intel, and Name Recognition 
  • Supervise Member Experience Team: Project management, budgeting, staffing, hiring, and training of Member Experience Manager, Member Experience Coordinator, and ClubLife Concierge 
Day to Day: 
  • Focus on both the quantitative (Member Growth) and qualitative (Member Experience) goals of the Club

  • Lead Member Experience Team in executing Membership Experience strategic plan
  • Create ClubLife experience according to brand standards
  • Ensuring a vibrant and connected member community
  • Focus on At Risk Member Intervention (ARMI) and increased retention practices
  • Communicate to employees and Members consistently and concisely via all channels includes email, social media, text marketing, the app, and the Members Only website 
  • Execute all Member Events and Programs with member and committee feedback
  • Onboard and New Member Connect Steps
  • Create and execute relevant programs with purpose and with consideration of your Clubs Members, product, and position
  • Create storytelling and content focused communications
  • Ensures the Club website content represents the Club brand and story
  • Responsible for budgeting and forecasting of dues lost, resignations, and downgrades
All the other stuff we do: 
  • Adhere to all company, club, and department standards of operations, policies, and procedures whether written or verbal

  • Act with integrity
  • Conduct ourselves professionally and respectfully
  • Communicate effectively
  • Work well under pressure, coordinating multiple tasks at any given time
  • Solve problems, utilizing all available resources including regional and corporate staff
  • Work safely and ensure others are too
  • Attend meetings as required or requested
  • Understand service recovery procedures for Members/guests 
  • Notify GM and/or department head(s) of Member/guest complaints. Rectify by practicing service recovery as soon as possible
  • Remain, open, flexible, and adaptable to take care of our Members and guests changing needs
  • We are ready to assume different responsibilities as needed and requested as an essential part of our jobs 


About you:

– Undergraduate degree preferred. Educational concentration in business, communications, journalism, public relations, hospitality management or recreation

– Experience of 2
– 4 years in Hospitality, Customer Relations, or Marketing and Communications 

– Prefer experience in one or more of the following: sales, relationship management, food & beverage operations, customer service, membership associations and/or fundraising

– Prior experience in leading a team or project to a successful outcome is preferred

– Advanced knowledge working with Microsoft Office suite, including Word, Outlook, and Excel

– CRM/Salesforce

Stonebriar Country Club

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Dishwasher – Stonebriar Country Club – Frisco, Texas 159657

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Dishwasher

The Dishwasher is responsible for duties such as cleaning dishes, cleanliness of kitchen, food preparation, organization, sanitation, and production of food items, as well as closing and storage for individual work station as needed. Preparation of and storage of all food items necessary to operate kitchen in adherence with our quality standards. Assist fellow Employee Partners, Members and guests to ensure delivery of the Steps of Service.

Responsibilities

  • Sweep and mop kitchen floors, walk-ins, storerooms, and employee locker room, etc. as directed
  • Communicate effectively with the Executive Chef and Sous Chef’s when special products are needed or having problems with equipment and tools
  • Participate as a member of the Heart of House team

Job Qualifications

– Any previous experience in stewarding or kitchen prep is favorable

– High school diploma preferred

Stonebriar Country Club

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Attendant Golf Shop – Stonebriar Country Club – Frisco, Texas 162418

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Golf Shop Attendant

The Golf Shop Attendant promotes the game of golf and the club while providing the upmost hospitality and service to the Members and guests of the club. They respond to inquiries and make tee-times for Members and guests both in person and on the phone. The Golf shop Attendant assists in overseeing outside golf operations and staff to ensure proper performance while following all daily procedures and policies.

Responsibilities

  • Ordering necessary merchandise and assisting with the golf shop operations
  • Checking-in merchandise in accordance with procedures and organization of storage/display areas
  • Checking in golfers, accurately ringing up charges at the register, and properly checking in all golfers prior to play
  • Proper cash handling procedures as well as making sure that all standards of operations are being met
  • Keep up inventory levels of constantly stocked items (i.e. shirts, socks, gloves, hats, balls, etc.)

Job Requirements

– Must be outgoing and detail oriented

– Customer service experience

– Basic golf knowledge required

– High school diploma, GED or equivalent required

Stonebriar Country Club

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Server Banquet – Stonebriar Country Club – Frisco, Texas 162362

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The Banquet Server is responsible for providing food and beverage STAR Service to Members/Guests ensuring satisfaction, Member retention, and coordinating with the other Club departments.  Maintain service standards as outlined in the Hospitality First training program at high standards. Complete and comprehensive knowledge of the menu is mandatory, including daily features and specials that may not be available directly on the menu. Accurately execute Member/guest orders and requests in a timely fashion. Know Members names and greet them promptly in a manner to provide a warm welcome and making them feel at home. Assist fellow Employee Partners, Members and guests to ensure delivery of the 3 steps of service without being directed.  Be aware of team members and the environment and participate as a member of the team.  Responsible for possessing clear knowledge of all various liquors, beer and wines available by the Club.

Job Requirements

– Previous food and beverage server experience preferred

– High School Diploma preferred

Stonebriar Country Club

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Attendant Outside Services – Stonebriar Country Club – Frisco, Texas 162017

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Outside Services Assistant

The Outside Services Assistant is responsible for providing carts and range balls for Members and guests while keeping all work areas clean, orderly, and safe. They greet Members and guests in a friendly and courteous manner while projecting a professional image. The Outside Services Assistant communicates in a clear and professional manner information that assists the Members and guests in playing the course.

Responsibilities

  • Deliver carts from the cart barn(s) to the daily staging area
  • Ensure golf carts are clean, safe, and properly prepared with a towel, full sand bottle, pencil, scorecard, and tees.
  • Perform periodic cart maintenance and special repair
  • Assist Members and Guest as they depart from the facility
  • Work with Golf Shop staff to ensure that all club rules including dress code and beverage policies are followed by the Members and Guests.

Job Requirements

– Prior golf course experience preferred

– High school diploma or equivalent preferred

Stonebriar Country Club

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Assistant Golf Professional – Stonebriar Country Club – Frisco, Texas 161398

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Assistant Golf Professional

The Assistant Golf Professional is responsible for promoting the game of golf and the club while providing hospitality focused service to our Members and guests. They organize and promote all Club Tournaments and other special events/functions at the Club. The Assistant Golf Professional oversees all aspects of outside golf operations and staff to assure proper performance while following all daily procedures and policies including marshal/starters and golf shop attendants.

Responsibilities

  • Overseeing and assisting with the golf shop operations and participating in driving revenue and programming efforts
  • Efficient and friendly customer service throughout the pro shop, checking in golfers, and accurately ringing up charges at the register
  • Proper cash handling procedures as well as making sure that all standards of operations are being met
  • Responsible for inventory controls, checking-in merchandise in accordance with procedures, organization of storage and display areas

Job Requirements

– Customer service experience. Basic golf knowledge required

– High school diploma, GED or equivalent required

– PGA Apprentice in progress, prefer PGA Profession Certification completion

– Minimum Level 1 PGA Apprentice level

Stonebriar Country Club

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Experienced Pizza Cook – Stonebriar Country Club – Frisco, Texas 161098

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Pizza Cook

The Pizza Cook is responsible for ensuring the highest quality of culinary services for our Members and guests. They supports a la carte and private event food production while maintaining consistent food preparation and plate presentation for a la carte venues and catered events. The Cook also helps to ensure the safety of fellow Employee Partners.

Responsibilities

  • Maintains clean and safe work environment
  • Assists the Executive Chef and Sous Chef’s with any task requested

Job Qualifications

– Prior experience as a Cook required

– Working knowledge of pizza oven, grill, pantry and sauté stations.

– Diplomatic team player able to foster relationships with Members, Employee Partners and Guests

– Possesses a passion for exceeding Member expectations and a commitment to excellence

– Providing the highest quality Member and guest experience
(Internal Candidates should be ServSafe certified)

Stonebriar Country Club

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Steward Wine – Stonebriar Country Club – Frisco, Texas 160858

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Wine Steward/Beverage Manager

Although Wine Sales is the primary focus of this position, the Wine Steward/Beverage Manager is responsible for managing the inventory of all wine, beer, liquor and N/A beverages; rotate and order product with a focus on seasonality, Member interest, and adaptability to changes in the Club’s Beverage Standards. They Supervise the work of Employee Partners in the Dining Room(s) and bars while performing activities such as scheduling work, assisting Maitre’D and Captains with service meetings/line-ups, partaking in Employee Partner performance reviews with the Service and F&B Director and executing other managerial roles.

Responsibilities

  • Train all service personnel in wine/beer/liquor and other beverage service, standards and knowledge
  • Monitor all safety and sanitation practices of beverage storage, presentation and service; ensure that applicable Club standards and policies are met
  • Assist Members and Guests with Wine selections and pairings. Assist servers with presentation of bottles as necessary
  • Responsible for beverage functionality of all Private Events. Attend BEO meetings, determine product needs for upcoming events and order accurately
  • Represent the beverage operations at all event planning meetings, to ensure expectations are exceeded, Club space is maximized but not oversold and Members/Guests have an excellent experience
  • Collaborate closely with the Chef and F&B Director in menu development as it relates to wine-friendly foods, beverage parings, tasting dinners and other in-house and special events
  • Oversee all Club Beverage programs including the wine lists, wines by the glass offerings, drink table tents, etc.; coordinate and facilitate growth and development of the “Uncorked Program” at the Club; determine relevant themes for beverage-related activities, events and other programming at the Club
  • Manage cellar and storage conditions for optimal aging and preservation of wine and all other beverages
  • Strong financial acumen is expected in all beverage areas including; wine cost, beer cost, liquor cost and labor cost
  • Create imaginative cocktail, beer and wine menus with focus on seasonal, interesting ingredients. Train staff on proper techniques and recipes to ensure consistent member experience

Job Requirements

– At least 4 years of Professional Experience as a Sommelier, Lead Server, Captain, Maitre d’, or in another capacity in a club, restaurant or another hospitality establishment are required

– At least 3 years Professional Experience running a Wine Program are preferred.

– Specialized training in Wine Industry is preferred.

– College degree or 6 years in the wine industry are required. Culinary and/or hospitality management emphasis is preferred.

– Certified graduate of an accredited Sommelier or Beverage Management Program to demonstrate advanced knowledge and interest in wine/beverage industry preferred

– Maintain Sommelier Certification through continued education over specific intervals throughout career

– CARE and CPR Certifications are preferred

Stonebriar Country Club

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Office Manager/AR Specialist – Stonebriar Country Club – Frisco, Texas 157517

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Office Administrator/AR Specialist

The Office Administrator is responsible for several duties pertaining to the daily operational functions at the Club and providing assistance to the senior staff at the Club. Responsibilities to include: Accounts Receivables, Accounts Payables, and HR Clerical duties. As part of the Administration Team, this role focuses on working with Members on their accounts, dispute resolution and requires excellent communication skills.

Responsibilities

  • Perform all duties pertaining to the daily revenue reconciliation and cash deposit activity
  • Coordinate and resolve billing disputes on statements
  • Process bi-weekly payroll from entry to closing
  • Responsible for monitoring commission and bonus payouts
  • Responsible for vendor reconciliations, bad debt calls and collections
  • Perform System access maintenance and monitoring
  • Print and distribute weekly/periodic financial packets and/or Club reports to General Manger and Department Heads
  • Review Membership applications for completeness and assurance with program/legal requirements
  • Miscellaneous office manager responsibilities (Supply orders, system maintenance, etc)

Job Requirements

– Must have Bookkeeping/Accounting knowledge & experience

– Ability to pass background & credit check as position deals with confidential information

– High School Degree or equivalent, required

– 2+ years previous accounting experience, required

– Previous Club/Hospitality experience is preferred

Stonebriar Country Club

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Superintendent – Stonebriar Country Club – Frisco, Texas 155517

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Golf Course Superintendent

The Golf Course Superintendent is responsible for the successful operation of the Golf Course Maintenance Department and Clubhouse Grounds Maintenance.

The Superintendent works closely with the Director of Agronomyr on capital improvement expansion projects, as well as interaction with the Head Golf Professional to maximize the number of rounds of golf played by scheduling maintenance practices around Member play and outings to maximize efficiency is essential.

Responsibilities

  • Provides agronomic direction to maintain the golf course at the highest quality possible at all times
  • Follows company standards for the healthy growth of the golf course grasses, trees, wetlands, and other applicable plant materials
  • Programs for turf/grass, material and chemical maintenance, and asset management are critical to the success of this role
  • Prepares an annual budget and achieves these financial goals throughout the year, through proper forecasting, expense controls and labor management
  • Responsible for hiring, training and developing all staff
  • Ensures staff is working within OSHA, club safety, state and federal guidelines for safe working conditions.

Job Requirements

– 3
– 5 years in Golf Course Maintenance management

– Min 2-year College Agronomy Degree required

– Pesticide Applicators License required

– Advanced knowledge of regulatory requirements and recordkeeping as required by local, state and federal laws

– Diplomatic team player able to foster relationships with Members, Employee Partners and guests

– Bilingual (English
– Spanish) communication ability preferred

Stonebriar Country Club

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Kids Club Supervisor (Part-time) – Stonebriar Country Club – Frisco, Texas 153837

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Kids Club Supervisor

The Kids Club Supervisor is responsible for managing the overall operations and staffing of Kids Club (ages 18 months to 10 years) and Corner Club (ages 10 to 15). The role requires the ability to create a fun and positive play area for young children to enjoy. Must be familiar with approved behavior methods for young children while also insuring their safety at all times.

Job Qualifications

:

– Minimum of one year experience working with children in a child care environment.

– Minimum of one year managing schedules and team members.

– High School Diploma or equivalent required.

– College degree in early childhood education preferred

Stonebriar Country Club

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Cook – Stonebriar Country Club – Frisco, Texas 140446

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Cook

The Cook is responsible for ensuring the highest quality of culinary services for our Members and guests. They supports a la carte and private event food production while maintaining consistent food preparation and plate presentation for a la carte venues and catered events. The Cook also helps to ensure the safety of fellow Employee Partners.

Responsibilities

  • Maintains clean and safe work environment
  • Assists the Executive Chef and Sous Chef’s with any task requested

Job Qualifications

– Prior experience as a Cook required

– Working knowledge of broiler, pantry and saut stations

– Diplomatic team player able to foster relationships with Members, Employee Partners and Guests

– Possesses a passion for exceeding Member expectations and a commitment to excellence

– Providing the highest quality Member and guest experience
(Internal Candidates should be ServSafe certified)

Stonebriar Country Club

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Maintenance Course – Stonebriar Country Club – Frisco, Texas 140858

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Golf Course Maintenance/Laborer

The Golf Course Maintenance and Laborer position works on the diverse range of activities involved in golf course maintenance and construction. They are responsible for semi-skilled grounds construction and maintenance work, and performs related tasks as required.

Responsibilities

  • Operates powered equipment in mowing golf course putting greens, aprons, tees, and rough
  • Operates edgers and trimmers
  • Grades and prepares a soil plant bed, lays sod, plants, vegetative material, and pulls weeds in bed
  • Changes cups and tee markers
  • Maintains Ball washers, water hazards, and bunkers
  • Operates light equipment in hauling materials and removing debris
  • Trims trees, prunes shrubbery, and cultivates shrubs and flowers
  • Assists in construction of new greens, tees, and fairways by grading, preparing soil and planting

Job Requirements

– 1 year experience in landscaping maintenance

– Able to understand and follow detailed written and oral instruction

– Local candidates only as this position does not offer relocation

– Must be able to work weekends and holidays

Stonebriar Country Club

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