Attendant Child Care – The Downtown Club – Houston, Texas 159759

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Child Care Attendant

The Child Care Attendant reports to Member Relations Director and is responsible for insuring the safety of the children. They are responsible for helping create a fun and positive play area for young children to enjoy.

Responsibilities

  • Being courteous and exercising tact and diplomacy when dealing with the public
  • Being familiar with approved methods of problem behaviors of young children
  • Asserting leadership abilities in the event of the Supervisor’s absence.

Job Requirements

– Minimum of six months experience working with children in a child care environment.

– High School Diploma or equivalent required.

– College degree in early childhood education preferred

The Downtown Club

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Pro Tennis Assistant – The Downtown Club – Houston, Texas 158957

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Assistant Tennis Professional

The Assistant Tennis Professional is responsible for assisting the Head Pro with all Club tennis activity programming, including developing and promoting tennis programs for all age groups, while providing the Three Steps of Service to the Members and Guests of the club. Organize tennis clinics and private lessons that encourage participation in the Club’s tennis activities. Promote tennis memberships to all potential prospects. Act as the Club’s Tennis Ambassador to enhance the value of the Club. Maintain courts in a professional manner and ensure that the environment is safe for all those who use the facility. Assist fellow Employee Partners, Members and guests to ensure delivery of the 3 steps of service without being directed.

Be aware of team members and the environment and participate as a member of the team.

Job Requirements

– Minimum of 3 years as a Tennis Professional.

– High School Diploma or equivalent required. College degree preferred

– USPTA required

The Downtown Club

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Chef de Cuisine – The Houston Club – Houston, Texas 162161

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Chef de Cuisine

The Chef de Cuisine will assist the Executive Chef in all aspects of the main, grill, and banquet kitchens (ie. ordering, scheduling, sanitation, maintenance, employee development, performance reviews).

They oversee proper preparation, excellence of product, and profit and labor cost. The Sous Chef organizes and helps in the service of all activities concerning a la carte, employee meals, and private dining rooms.

Job responsibilities of a chef de cuisine include:

  • Create and revise recipes, seek out new ingredients, delegate kitchen tasks, stay up-to-date on current food trends and techniques, and ensure their kitchens adhere to all relevant local health department codes.
  • Cultivating relationships with vendors, farmers, and other wholesale food suppliers to ensure the highest quality ingredients
  • Monitoring physical inventory, including kitchen equipment, food items, and other supplies, and generating purchase orders as needed
  • Demonstrated understanding of proper food storage and product rotation procedures to ensure freshness and quality
  • Scheduling staff and assigning daily responsibilities to maximize kitchen efficiency
  • Inspecting every dish to confirm correct portion size, visual appeal, and quality compliance

Job Qualifications

– Culinary school graduate preferred

– Two years experience in supervisory position required

– Diplomatic team player able to foster relationships with members, employee partners and guests

– Bilingual (English
– Spanish) communication ability preferred

– Possesses a passion for exceeding Member expectations and a commitment to excellence resulting in high quality Member and guest service
(Internal Candidates should be working towards Chef STAR certification and be ServeSafe certified)

The Houston Club

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Line Cook – The Houston Club – Houston, Texas 162002

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Cook

The Cook is responsible for ensuring the highest quality of culinary services for our Members and guests. They supports a la carte and private event food production while maintaining consistent food preparation and plate presentation for a la carte venues and catered events. The Cook also helps to ensure the safety of fellow Employee Partners.

Responsibilities

  • Maintains clean and safe work environment
  • Assists the Executive Chef and Sous Chef’s with any task requested

Job Qualifications

– Prior experience as a Cook required

– Working knowledge of broiler, pantry and saut stations

– Diplomatic team player able to foster relationships with Members, Employee Partners and Guests

– Possesses a passion for exceeding Member expectations and a commitment to excellence

– Providing the highest quality Member and guest experience
(Internal Candidates should be ServSafe certified)

The Houston Club

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Staff Tennis Shop – Hearthstone Country Club – Houston, Texas 161677

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Tennis Shop Staff

The Tennis Pro Shop Staff is responsible for promoting the game of tennis and the club while providing the Three Steps of Service to the Members and guests of the club. Responsible for providing quality service, and assisting with the tennis shop operations.

Responsibilities

  • Responsible for efficient and friendly customer service throughout the pro shop, accurately ringing up charges at the register and properly checking in all tennis players prior to play. This also includes proper cash handling procedures as well as making sure that all standards of operations are being met.
  • Respond to inquiries, lessons and court reservations for Members and guests both in person and on the phone. Converse with Members and guests in a friendly manner. Focus your attention on Members and guests needs and remain calm, professional and courteous at all times, even when under pressure.
  • Take care of returned merchandise and issuing proper credit to customer.
  • Help keep tennis shop neat and clean at all times, sell merchandise.
  • Perform close of business functions following guidelines and procedures established by the Club.
  • Assist fellow Employee Partners, Members and guests to ensure delivery of the 3 steps of service without being directed. Be aware of team members and the environment and participate as a member of the team.
  • Notify supervisor of Member/Guest complaints at the time they occur. Rectify, practicing service recover, any complaints as soon as possible.
  • Must be able to interact with Members/Guests professionally, helping them with changes and last minute requests as needed.

Job Qualifications

– Customer service experience

– Basic Tennis Knowledge Required

– High school diploma, GED, or equivalent required

Hearthstone Country Club

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Assistant Membership – The Downtown Club – Houston, Texas 161357

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Membership Assistant

The Membership Assistant is responsible for assisting with administrative and sales support tasks relating to Membership. In the absence of Membership Director, the Membership Assistant meets with prospects, obtain information, answers questions and gives club tours.

Responsibilities

  • Provides support for the Club Manager and the club’s executive offices as directed
  • Preparation of weekly sales and membership reports as required by accounting department
  • Assist in maintaining membership files ensuring the completion of all required forms
  • Initiate requests for and distribute new member cards and membership resignations and any resulting refunds

Job Requirements

– Computer knowledge required. Must be knowledgeable in Microsoft office

– Must have excellent verbal and written communication skills

– 2-3 years office experience required

– Sales background preferred

– 4 year degree preferred

– High school diploma or equivalent required

The Downtown Club

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Fitness Trainer – The Downtown Club – Houston, Texas 161441

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Personal Trainer

The Personal Trainer is responsible for providing a safe and effective exercise environment for our Members and guests through supervision of exercise programs, education, and a focus on establishing a personalized program for each Member and guest. Responsible for connecting Members using our steps of service, ongoing contact, and promotion of club activities.

Responsibilities

  • Evaluate Member and guest fitness needs
  • Conduct new Member Fit Quest appointments in accordance with club standards
  • Begin by working the as a Front Desk Attendant to network and build clientele

Job Qualifications

– High school diploma, GED, or equivalent required

– College Degree in health, fitness or recreation related field preferred

– Muscle Activation Techniques experience preferred

– Certified Personal Trainer under NSCA, ACSM, ACE, NASM, Cooper Institute, NASM, or any other NCCA Accredited Personal Trainer Certification Program

– CPR & AED Certification required

– Flexible schedule

– Minimum of one year’s experience in the fitness or exercise industry required

– Previous customer service experience preferred

– Group training experience preferred

The Downtown Club

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Starter Golf – Hearthstone Country Club – Houston, Texas 160577

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The Marshall/Starter is responsible for enforcing all club rules pertaining to golf as well as providing assistance to the Members/Guests in order to keep play at an even flow.
  • Responsible for being the golf course at all times, unless checking with the starters or golf shop for messages. 
  • Assist the Members whenever possible by looking for lost balls, providing rides if desired, and giving suggestions on proper golf course etiquette. 
  • Responsible for enforcing all club rules as they pertain to the golf course. 
  • Maintain a polite manner whenever a member is approached for a violation. 
  • Responsible for fixing ball marks whenever possible, fill divots with topsoil and pick up loose articles on the golf course, straightening cart guidance ropes and their supports. 
  • Responsible for handling violations at the end of the shift. This includes turning in the security report that lists all violations and incidents that he handled during his shift. 
  • Check-in periodically with the golf shop staff to obtain a list of single rider carts. If there is a discrepancy, check the records in the golf shop again, make a copy of the ticket, and attach it to the security report. Allow the golf shop or starter to make the new charge for the full fee.
 

Job Requirements

Prior golf experience required.
High school diploma or equivalent required.
Must have flexible schedule and be able to work mornings, afternoons and weekends.

Hearthstone Country Club

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Director Day Camp – The Downtown Club – Houston, Texas 157477

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Day Camp Director

The Day Camp Director is a seasonal position responsible for the planning, implementation and the supervision of the daily operations of the Clubs summer day camp program. This includes the operations that directly impact the over-all Member experience and the operating excellence of the department.

Responsibilities

  • Ensure the safety of the children participating in the day camp program at all times
  • Set the example of professionalism and good judgement for others at all times.
  • Responsible for the planning and scheduling of activities for the Day Camp program to ensure safety and fun for all children enrolled, and implement and teach staff and children core values
  • Must be professional, courteous and exercise tact and diplomacy when dealing with the Members and guests
  • Must be familiar with approved methods of care for problem behaviors of young children, ages 5-12 years
  • Responsible for maintaining cooperative and harmonious relationships with the Day Camp staff, showing professionalism, independence and willingness to learn
  • Responsible for marketing efforts to build awareness of day camp program. This includes, but is not limited to: program flyers, promotional activities, returning phone calls, and past participant phone calls
  • Accountable for the security of/the completion of child information profiles and registration
  • Responsible for the accurate and timely processing of daily and weekly rosters, schedules, and billing
  • Responsible for the hiring and training of Day Camp Employee Partners
  • To handle the daily, weekly and period payroll functions for the department in an accurate and timely manner
  • Responsible for the active communication between the Day Camp and the Welcome Desk, KOC accounting office, golf department, aquatics department and tennis department
  • To oversee the financial aspects of this program, including both revenue and expenses
  • To work with your supervisor to insure the financial performance of the day camp meets budget
  • To adhere to all of the written mandatory standards of operation, policies, procedures, manuals, memos, oral instructions of the KOC.

Job Requirements

– Minimum of one year of work experience in an organized childcare setting.

– High School Diploma required.

– College Degree or Child Development/Early Childhood Education preferred

– Infant/Child CPR required. First Aid certification required. CDA certification preferred

The Downtown Club

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Housekeeper – The Downtown Club – Houston, Texas 157177

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Housekeeping

The Houseperson maintains and services the Club operations properly. They must be dedicated to providing quality service and to exceeding Member and Guest expectations. The Houseperson is directly responsible for maintaining and ensuring the highest level of facility cleanliness within the Club and preform light maintenance applications as needed.

Responsibilities

  • Maintain a clean aesthetically desirable and safe club environment which meets the expectations of the Club General Manager, Department Managers, and Club Members and Guests
  • Performing light maintenance projects as needed
  • Must effectively communicate and correspond with their supervisor to coordinate, acknowledge, prioritize, document and complete work requested from all Department Heads and Members and Guests
  • Perform housekeeping functions such as vacuuming, dusting, polishing, maintaining woodwork and other vital housekeeping functions

Job Requirements

– At least 1 year experience in general housekeeping or a similar environment

– High School Diploma required

The Downtown Club

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Fine Dining Server – The Houston Club – Houston, Texas 157219

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Responsible for providing food and beverage STAR Service to Members/Guest ensuring satisfaction, Member retention, and coordinating with the other Club departments. Consistently display the 3 Steps of Service at all opportunities to provide service.

– Two years experience in an upper casual/fine dining restaurant.

– Knowledge of white tablecloth fine dining food service is an absolute must.

– A passion for service and hospitality.

– Extensive food and wine knowledge.

– Skills to respond and solve member complaints.

– A positive attitude that inspires others.

– Believes in front-of-the-house and back-of-the-house cooperation in all aspects of our business.

The Houston Club

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Server – Hearthstone Country Club – Houston, Texas 156558

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Server

The Server is responsible for providing exceptional food and beverage service to Members and guests, thus ensuring satisfaction and Member retention. They are responsible for greeting Members and guests promptly while always exhibiting a high level of hospitality. Servers must have a passion for hospitality and Member satisfaction.

Responsibilities Continued

  • Maintain ClubCorp service standards as outlined in the Hospitality First training program
  • Complete and comprehensive knowledge of the menu and various liquors, beer, and wines available by the Club
  • Accurately execute Member and guest orders and requests in a timely fashion
  • Consistently display the Steps of Service at all opportunities to Members and guest

Job Qualifications

– Previous food and beverage server experience preferred

– High School Diploma preferred

Hearthstone Country Club

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Bartender / Mixologist – The Houston Club – Houston, Texas 155579

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Bartender

The Bartender is responsible for providing the highest quality of beverage production and service to our Members and guests. In addition to supporting all Club venues, events, and fellow Employee Partners, the Bartender maintains the bar, service areas, and related storerooms.

Responsibilities

  • Follow proper procedures for stocking and cleaning bar area
  • Ensure opening and closing duties are performed to ensure bar readiness at all times

Job Qualifications

– Previous bartending experience required

– A working knowledge of bar related beverages, spirits, mixed and specialty drinks, wine and beer

– Alcohol Intervention and Coach Certified (C.A.R.E)

– Possesses a passion for exceeding Member expectations and a commitment to excellence that results in providing the highest quality Member and guest experience

The Houston Club

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Host Staff – The Houston Club – Houston, Texas 150817

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Host Staff

The Host staff is responsible for creating the first and last impressions of the Club experience for Members and guests as they are greeted and seated. They are responsible for maintaining an orderly work area and assisting with other staff positions, such as Member Services Representative duties, as requested.

Responsibilities

  • Converse with Members and guests in an outgoing and friendly manner
  • Focused attention to Members and guests needs
  • Remaining calm, professional, and courteous at all times
  • Assist the service staff as needed, adhering to the ClubCorp standards of service

Job Requirements

– Previous hosting experience preferred

– Previous experience in service industry preferred

– Ability to work a telephone system

– High school diploma or equivalent required

The Houston Club

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Attendant Outside Services – Hearthstone Country Club – Houston, Texas 153957

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Outside Services Assistant

The Outside Services Assistant is responsible for providing carts and range balls for Members and guests while keeping all work areas clean, orderly, and safe. They greet Members and guests in a friendly and courteous manner while projecting a professional image. The Outside Services Assistant communicates in a clear and professional manner information that assists the Members and guests in playing the course.

Responsibilities

  • Deliver carts from the cart barn(s) to the daily staging area
  • Ensure golf carts are clean, safe, and properly prepared with a towel, full sand bottle, pencil, scorecard, and tees.
  • Perform periodic cart maintenance and special repair
  • Assist Members and Guest as they depart from the facility
  • Work with Golf Shop staff to ensure that all club rules including dress code and beverage policies are followed by the Members and Guests.

Job Requirements

– Prior golf course experience preferred

– High school diploma or equivalent preferred

Hearthstone Country Club

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Receptionist – The Downtown Club – Houston, Texas 138777

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Receptionist/Member Services

The Receptionist is responsible for greeting members/guests, answering the telephone, answering inquires, taking reservations, directing calls, and providing exceptional service to Members. The receptionist will act as an extension of the Member Relations, Membership, and Private Event departments in obtaining prospective Member & Guest referrals.

Responsibilities

  • Greet and direct Members and guests to proper area by name when possible
  • Administrative tasks are asked of this position to fill down periods

Job Requirements

– One year experience as a Receptionist, PBX Operator, Administrative, Concierge or Customer Service Agent

– Computer skills required. Good communication skills are a must

– Outgoing, friendly, and professional

– High school diploma or equivalent

The Downtown Club

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