Manager Service- Walnut Creek Country Club – Mansfield, Texas 210616

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Service Manager

The Service Manager assists the Service Director in overseeing day-to-day operations including casual and fine dining, private events and bartending operations. This employee partner supervises set-ups, breakdowns, staffing levels and quality of service while maintaining Food and Beverage financial goals.

The Service Manager coordinates with the Member Relations Director, the Private Events Director and the event host to ensure that all events are well organized and that the expectations of the Member/host are exceeded.

Job Requirements

  • Three years experience as a server, floor or bartending supervisor in a la carte/private dining service.
  • High-energy, outgoing personality with strong professional interpersonal communication skills.
  • Proven track record of team leadership and motivation skills.
  • Attention to set up and service details are a must.
  • Diplomatic team player able to foster relationships with Members, Employee Partners and guests.
  • Possesses a passion for exceeding Member expectations and a commitment to excellence that results in providing the highest quality Member and guest experience.
  • (Internal candidates should be STAR Service certified and STAR Coach Certified. A working knowledge of ClubCater, Aloha and Kronos are a plus.)

Apply Now

210616
https://ecwl.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_3001/requisitions/job/210616

Lifeguard- Walnut Creek Country Club – Mansfield, Texas 210590

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Lifeguard

The position of the Lifeguard is to provide Members and Guests with a safe and enjoyable aquatic environment.

Responsibilities

  • To provide a clean, well-maintained and safe aquatic environment in compliance with both club and public health department standards
  • To connect Members to other Members through ongoing contact with the Members and promotion of club activities
  • To properly maintain and monitor the pool environment so it meets all required local health codes and Member needs
  • To maintain a clean and safe pool environment through proper cleaning and preventative maintenance of aquatic equipment, filter room equipment, heaters and pool surfaces
  • To administer aquatic services as set forth by the club, including teaching swim lessons, supervising group swim activities and helping with other aquatic program activities

Job Requirements

  • Minimum of three months’ work experience as a lifeguard
  • High school diploma or equivalent preferred, but not required
  • CPR Certification Required
  • Local candidates only as this position does not offer relocation
  • Part-time seasonal position for Summer only
  • Must have flexible hours

Apply Now

210590
https://ecwl.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_3001/requisitions/job/210590

Attendant Housekeeping- Walnut Creek Country Club – Mansfield, Texas 210589

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Housekeeping Attendant

The primary responsibility of the Housekeeping Attendantis to maintain and service the Club operations properly. He/She must be dedicated to providing quality service and to exceeding Member and Guest expectations. He/She is directly responsible for maintaining and ensuring the highest level of facility cleanliness within the Club and preform light maintenance applications as needed.

Additional responsibilities include:

  • Maintain a clean aesthetically desirable and safe club environment which meets the expectations of the Club General Manager, Department Managers and Club Members and Guests.
  • Responsible for preforming light maintenance projects as needed.
  • Must effectively communicate and correspond with their supervisor to coordinate, acknowledge, prioritize, document and complete work requested from all Department Heads and Members and Guests.
  • Perform housekeeping functions such as vacuuming, dusting, polishing, maintaining woodwork and other vital housekeeping functions.

JOB REQUIREMENTS

At least 1 year experience in general housekeeping in a similar environment.
High School Diploma required.

Apply Now

210589
https://ecwl.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_3001/requisitions/job/210589

Supervisor House Maint- Walnut Creek Country Club – Mansfield, Texas 210588

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House Maintenance Supervisor

The Supervisor of House Maintenance is responsible for the overall building maintenance and upkeep to maintain the club operations of cleanliness in a timely and efficient manner.

They are responsible for maintaining a maintenance and project checklist/schedule for preventive maintenance and ongoing improvements and compliance with schedules and deadlines

Responsibilities

  • Completing or coordinating with contractors as approved for electrical, plumbing, HVAC systems, building equipment, carpentry, flooring, walls, ceilings, special projects, and other related projects as applicable
  • Maintaining costs within budget and communicating timely with management to keep others aware of issues or potential larger or capital projects needed outside budget parameters
  • Supervises the House Maintenance and Housekeeping team by hiring, training and developing all staff, including ensuring the safe use and maintenance of the club mechanical equipment and tools

Job Requirements

  • Technical experience or certification preferred in HVAC, plumbing, pool maintenance, electrical, etc.
  • Proven track record of rotational maintenance skills
  • Strong organizational skills
  • Comprehensive knowledge of expense control as it relates to payroll and the forecasting/budgeting of expenses
  • Bilingual (English – Spanish) communication ability is a plus

Apply Now

210588
https://ecwl.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_3001/requisitions/job/210588

Server- Walnut Creek Country Club – Mansfield, Texas 210314

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Server

Responsible for providing food and beverage STAR Service to Members and Guests while consistently displaying the Three Steps of Service at every opportunity. Work closely and coordinate with other team members to ensure Member/Guest satisfaction and retention.

This position reports directly to the FB Director, Service Director, and Banquet Manager with indirect reporting to the Private Events Director, Captain, and General Manager.

Day to Day:

  • Maintain ClubCorp service standards as outlined in the FB Service training program(s) at high standards
  • Responsible for food and beverage service to Members and guests, adhering to the ClubCorp standards of service.
  • Complete and comprehensive knowledge of the a la carte menu is mandatory, including daily features and specials that may not be available directly on the menu.
  • Accurately execute Member/Guest orders and requests in an attentive and timely fashion.
  • Know Member names and greet them promptly while providing a warm welcome making them feel at home.
  • Ensure daily assignments and side work is complete in respective areas to meet Club standards. Consistantly sanitize work areas, refill/stock containers and supplies, etc.).
  • Assist fellow Employees, Members and guests to ensure delivery of the Three Steps of Service without being directed. Be aware of team members and the environment and participate as a member of the team.
  • Notify management of Member/Guest complaints at the time they occur. Practice good service recovery by rectifying any complaints as soon as possible.
  • Complete additional duties as assigned by the FB Director, Service Director, Private Events Director, etc.
  • Possess clear knowledge of all various liquors, beer and wines available at the Club.
  • Must be able to interact with Members/Guests professionally, helping them with changes and last minute requests as needed.

All the other stuff we do:

  • Because of the fluctuating demands of the companys operation, it may be necessary that each Employee Partner perform a multitude of different functions therefore, as an essential part of your position, you will be expected to help others when the occasion arises, just as other Employee Partners are expected to help you. Accordingly, you may be expected to perform other tasks as needed or as directed.
  • Adhere to all of the various company, club and department written mandatory standards of operations, policies and procedures, manuals, memos, oral instructions, etc., all of which go to make up the essential functions of the job.
  • Responsible for maintaining good conduct and safe working habits while in all areas and assure that others are acting safely.
  • Follow all service department, club and corporate guidelines and policies as instructed by supervisor, policies and manuals.
  • Attend all Service Training Meetings as requested.
  • Attend daily line-up and participate as requested.
  • Wear a clean and neat uniform that follows ClubCorp and your property uniform standards daily
  • A high school diploma preferred.
  • Previous Food and Beverage experience preferred.
  • Food Handler and Alcohol Server Certifications as required by State and City.
  • You have completed FB Service Training.
  • Excellent communication skills and articulate speech.
  • Ability to communicate and follow instructions.
  • You are comfortable working in both indoor and occasional outdoor environments.

Apply Now

210314
https://ecwl.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_3001/requisitions/job/210314

Bartender- Walnut Creek Country Club – Mansfield, Texas 210318

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Bartender

Responsible for beverage control, accurate pouring of product, general cleanliness of bar, and providing a quality of service that meets Members expectations. Consistently display the Three Steps of Service at all opportunities to provide service.

This position reports directly to the FB Director/Service Director with indirect reporting to the General Manager and Private Events Director.

Day to Day:

  • Maintain ClubCorp service standards as outlined in the FB Service training program at high standards.
  • Prepare set-up appropriately at start of shift (i.e., put bottles out, set up garnish tray, check and stock juices, stock glassware, fill ice bin).
  • Consistently check bar area for cleanliness and ensure that all necessary items are in place.
  • Ensure that all liquor items are stocked and ready to use. Responsible for liquor control and accurate pouring of product.
  • Possess clear knowledge of all various liquors, beer, and wines available at the Club.
  • Assist with the service of food and beverage to the Members and guests at the bar, adhering to the ClubCorp standards of service.
  • Maintain comprehensive knowledge of the a la carte menu, including daily features and specials that may not be available directly on the menu.
  • Accurately execute Member/guest orders and requests in a timely fashion.
  • Know Members names and greet them promptly in a manner to provide a warm welcome and making them feel at home.
  • Ensure daily assignments and side work is complete in respective areas to meet Club standards (i.e., orderly/organized work areas, consistently sanitize work areas, refill/stock containers and supplies, etc.).
  • Assist fellow Employees, Members and guests to ensure delivery of the Three Steps Service without being directed. Be aware of team members and the environment and participate as a member of the team.
  • Notify management of Member/Guest complaints at the time they occur. Practice good service recovery by rectifying any complaints as soon as possible.
  • Complete additional duties as assigned periodically by the FB Director, Service Director, Private Events Director, etc.

All the other stuff we do:

  • Because of the fluctuating demands of the companys operation, it may be necessary that each Employee Partner perform a multitude of different functions therefore, as an essential part of your position, you will be expected to help others when the occasion arises, just as other Employee Partners are expected to help you. Accordingly, you may be expected to perform other tasks as needed or as directed.
  • Adhere to all of the various company, club and department written mandatory standards of operations, policies and procedures, manuals, memos, oral instructions, etc., all of which go to make up the essential functions of the job.
  • Demonstrate good teamwork.
  • Work well under pressure, coordinating multiple tasks at any given time
  • Responsible for attendance at all Service Training Meetings as requested.
  • Maintain good conduct and safe working habits while in all areas of the Club and assure that others are acting safely.
  • Attend daily line-up and participate as requested.
  • Wear a clean and neat uniform that follows ClubCorp and your property uniform standards daily.
  • A high school diploma preferred.
  • Previous Food and Beverage experience preferred.
  • Alcohol and food safety awareness certificate.
  • Excellent communication skills and articulate speech. Ability to follow instructions well.
  • You always perform at the highest level of ethical work standards.
  • You are comfortable working in both indoor and occasional outdoor environments.

Apply Now

210318
https://ecwl.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_3001/requisitions/job/210318

Pro Player Development- Walnut Creek Country Club – Mansfield, Texas 209717

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Professional Player Development

 

The Manager of Player Development partners with the Head Golf Professional and is responsible for creating a culture of improvement at the Club to generate increased levels of participation in social practice and learning programs amongst the Members and amongst prospective Members and golfers to increase member value and appeal of the Club to prospects (Members and golfers) with the goal of improved retention, increasing participation and contributing to the development of a more vibrant and enjoyable golf community.

 

 

Responsibilities

 

 

  • Management of a personal care group of allocated golfers responsible for their retention, activation, and participation.
  • Execution of player development activities (this includes coaching and any other improvement activity, engagement events including accompanied play, assessments, fittings, active marketing events and engagements, non-traditional golf events such as a short-game challenge).
  • Creation and management of a new membership pipeline including management of the conversion to member
  • Improvement of golfers’ playing performance through coaching and fitting
  • Sourcing or design and then the management of junior and new golfer coaching programs
  • Creation and management of improvement programs, clinics, and coaching
  • Design and management of social and group practice, improvement, and learning programs with minimum numbers participating
  • Design and creation of golfing and active marketing events.

 

 

 

 

Job Requirements

 

 

  • 3+ years as Golf Professional
  • High school diploma, GED, or equivalent required.
  • PGA/LPGA Profession Certification completion preferred
  • Outstanding written and interpersonal communication skills required
  • Creativity, attention to detail and strong organizational skills
  • Possess a passion for providing high quality Member service and commitment to exceeding expectations

Apply Now

209717
https://ecwl.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_3001/requisitions/job/209717

Assistant Superintendent- Walnut Creek Country Club – Mansfield, Texas 208834

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Assistant Superintendent

The Assistant Superintendent is responsible for the supervision as directed of the golf course maintenance operation and staff under the leadership of the Golf Course Superintendent to ensure the healthy growth of the golf course & Clubhouse Grounds grasses, trees, wetlands, and other plant materials. The duties include assessing and providing guidance and expertise to maintain rigorous industry and environmental standards in turf quality, including use of specialized knowledge in various fields of agronomy and horticulture. Based on such knowledge, responsible for making recommendations and decisions to address or direct others to address any issues with turf quality in conjunction with the direction of the Golf Course Superintendent.

The Assistant Superintendent will participate in the hiring, training and developing all staff, including ensuring the staff is working within OSHA, club safety, state and federal guidelines for safe working conditions.

Job Requirements

  • 2-3 years experience in Golf Course Maintenance
  • Min 2-year College Agronomy Degree required
  • Pesticide Applicators License required
  • Advanced knowledge of regulatory requirements and recordkeeping as required by local, state and federal laws
  • Diplomatic team player able to foster relationships with Members, Employee Partners and guests
  • Bilingual (English – Spanish) communication ability preferred

Apply Now

208834
https://ecwl.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_3001/requisitions/job/208834

Equipment Operator- Walnut Creek Country Club – Mansfield, Texas 208837

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Equipment Operator

 
This position operates powered equipment in mowing golf course putting greens, collars, approaches, and tees. Operates lawnmowers or tractor-drawn mowers in mowing golf course areas.
 
Responsibilities:
Adhere to all of the various written mandatory standards of operations, policies and procedures, manuals, memos, oral instructions, etc., all of which go to make up the essential functions of the job.
Servicing of golf courses which include changing pin placements, tee markers, trash removal, and making the golf course presentable daily.
Mowing of green, tees, slopes, collars, rough, and fairway areas with the appropriate piece of equipment.
Prepare sand bunkers for daily play by using appropriate equipment and procedures.
Wash off, fill with fuel (if applicable), and return all equipment to their proper storage areas.
Assist other Members of staff whenever necessary to help expedite the completion of a task.
Knowledge of safe and efficient mechanical operation of motorized equipment.

JOB REQUIREMENTS

  • Minimum 1 year golf course experience.
  • High school degree preferred.
  • Valid Drivers License.

Apply Now

208837
https://ecwl.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_3001/requisitions/job/208837

Server- Walnut Creek Country Club – Mansfield, Texas 208612

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Server

Responsible for providing food and beverage STAR Service to Members and Guests while consistently displaying the Three Steps of Service at every opportunity. Work closely and coordinate with other team members to ensure Member/Guest satisfaction and retention.

This position reports directly to the FB Director, Service Director, and Banquet Manager with indirect reporting to the Private Events Director, Captain, and General Manager.

Day to Day:

  • Maintain ClubCorp service standards as outlined in the FB Service training program(s) at high standards
  • Responsible for food and beverage service to Members and guests, adhering to the ClubCorp standards of service.
  • Complete and comprehensive knowledge of the a la carte menu is mandatory, including daily features and specials that may not be available directly on the menu.
  • Accurately execute Member/Guest orders and requests in an attentive and timely fashion.
  • Know Member names and greet them promptly while providing a warm welcome making them feel at home.
  • Ensure daily assignments and side work is complete in respective areas to meet Club standards. Consistantly sanitize work areas, refill/stock containers and supplies, etc.).
  • Assist fellow Employees, Members and guests to ensure delivery of the Three Steps of Service without being directed. Be aware of team members and the environment and participate as a member of the team.
  • Notify management of Member/Guest complaints at the time they occur. Practice good service recovery by rectifying any complaints as soon as possible.
  • Complete additional duties as assigned by the FB Director, Service Director, Private Events Director, etc.
  • Possess clear knowledge of all various liquors, beer and wines available at the Club.
  • Must be able to interact with Members/Guests professionally, helping them with changes and last minute requests as needed.

All the other stuff we do:

  • Because of the fluctuating demands of the companys operation, it may be necessary that each Employee Partner perform a multitude of different functions therefore, as an essential part of your position, you will be expected to help others when the occasion arises, just as other Employee Partners are expected to help you. Accordingly, you may be expected to perform other tasks as needed or as directed.
  • Adhere to all of the various company, club and department written mandatory standards of operations, policies and procedures, manuals, memos, oral instructions, etc., all of which go to make up the essential functions of the job.
  • Responsible for maintaining good conduct and safe working habits while in all areas and assure that others are acting safely.
  • Follow all service department, club and corporate guidelines and policies as instructed by supervisor, policies and manuals.
  • Attend all Service Training Meetings as requested.
  • Attend daily line-up and participate as requested.
  • Wear a clean and neat uniform that follows ClubCorp and your property uniform standards daily
  • A high school diploma preferred.
  • Previous Food and Beverage experience preferred.
  • Food Handler and Alcohol Server Certifications as required by State and City.
  • You have completed FB Service Training.
  • Excellent communication skills and articulate speech.
  • Ability to communicate and follow instructions.
  • You are comfortable working in both indoor and occasional outdoor environments.

Apply Now

208612
https://ecwl.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_3001/requisitions/job/208612

Attendant Child Care- Walnut Creek Country Club – Mansfield, Texas 208452

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Child Care Attendant

The Child Care Attendant reports to Member Relations Director and is responsible for insuring the safety of the children. They are responsible for helping create a fun and positive play area for young children to enjoy.

Responsibilities

  • Being courteous and exercising tact and diplomacy when dealing with the public
  • Being familiar with approved methods of problem behaviors of young children
  • Asserting leadership abilities in the event of the Supervisor’s absence.

Job Requirements

  • Minimum of six months experience working with children in a child care environment.
  • High School Diploma or equivalent required.
  • College degree in early childhood education preferred

Apply Now

208452
https://ecwl.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_3001/requisitions/job/208452

ClubLife Concierge- Walnut Creek Country Club – Mansfield, Texas 208451

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ClubLife Concierge

Sums up your new Role:

The ClubLife Concierge will play an integral part on the Member Experience Team supporting project work and goals. Creating remarkable experiences for our Club Members before, during, and after every visit. What we prioritize as Warm Welcome, Magic Moments, and Fond Farewells

  • Communications &ndash Communicate ClubLife through all channels, and take care of members needs as it relates to reservations, inquiries, preferences, etc.
  • Programming &ndash Speak to members on various topics and promote Member events, gatherings, facilities, services, and experiences
  • Member Engagement &ndash Relationship and report building with members and guests. Responsible for key ClubLife project work, i.e., execution of Birthday campaigns, reservations follow-up, invitation to signature events, etc.
  • New Member Onboarding &ndash Key focus on name recognition and connection with Warm Welcomes and Fond Farewells

Day to Day:

  • Direct Members and Guest to their destinations within the Club, provide business and concierge services to our Members, and be proactive in creating Magic Moments
  • Inform Members and guests of Club services, features, upcoming events, room locations, and amenities both in person and over the phone
  • Assist Members in providing information for and scheduling appointments and reservations for Club programs and services in accordance with Club standards
  • Maintain the lobby, front entrance, workstation, and other surrounding areas clean and free of debris. Ensure supplies that may be needed by Members/Guests are stocked such as pens, notepads, etc.
  • Accommodate Member and guest requests for business services, including but not limited to faxing, copying, mailing, and other concierge services, owning the request from start to finish
  • Assist Member Experience initiatives such as, but not limited to, Club Newsletter, Message on hold and the website calendar and various other projects including event announcements, outbound calls to Members other marketing collateral to promote Member Services at the Club, always keeping materials current
  • Seat guests

All the other stuff we do:

  • Adhere to all company, club, and department standards of operations, policies, and procedures whether written or verbal
  • Conduct ourselves professionally and respectfully
  • Work safely
  • Attend daily line-up and participate as requested
  • Take pride in our appearance by arriving to work in a clean and neat uniform and properly groomed according to Club standards
  • We are open, flexible, and adaptable to take care of our Members and Guest changing needs
  • Understand service recovery procedures for Member/Guests
  • Notify GM and/or department head(s) of Member/Guest complaints. Rectify by using service recovery procedures as soon as possible
  • We are ready to assume different responsibilities as needed and requested as an essential part of our jobs

About you:

  • Minimum of one-year experience in hospitality business or a similar role
  • Service oriented mindset and be capable of making every guest feel valued
  • A &lsquopeople person with a can-do attitude and willingness to go above and beyond to deliver an exceptional Member experience
  • Strong communication skills verbal, written, phone, text, and social media communications
  • Work well under pressure, coordinating multiple tasks at any given time
  • Strong organizational skills and attention to detail
  • Positive phone demeanor
  • Exceptional listing skills
  • Competent working with Microsoft Office Suite, including Word, Outlook, and Excel
  • Adaptable to new technology
  • Positive attitude and be willing to work as part of a team
  • A multi-tasker, prioritizing time effectively

Apply Now

208451
https://ecwl.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_3001/requisitions/job/208451

Golf Starter- Walnut Creek Country Club – Mansfield, Texas 207990

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Golf Starter

Primary role is to ensure an orderly flow of play onto the golf course while enforcing all club rules and providing assistance to Members and Guests in order to keep play at an even flow. Responsible for providing the highest level of professionalism and customer service for our Members and Guests on the course.

This position reports directly to the Director of Golf or Head Golf Pro and indirectly to all Golf Professionals. 

Day to Day:

  • Provide efficient and friendly customer service by displaying the Three Steps of Service as Members and Guests play golf.
  • Ensure the flow of play onto the golf course is maintained in an orderly fashion and in accordance with tee times and club regulations to avoid gaps when players are late for their tee time during busy play hours.
  • Assist Members and Guests in finding an appropriate game.
  • Maintain a sufficient supply of scorecards, pencils, tees and other necessities on hand at all times.
  • Be on the course as scheduled, unless checking with the starters or other golf operations staff to report any incidents or situations that need attention.
  • Assist Members and Guests whenever possible by providing suggestions on proper golf course etiquette.
  • Responsible for enforcing all club rules as they pertain to the golf course.
  • Maintain a polite manner whenever a Member or Guest is approached with a violation.
  • Assist Members, whenever possible, by looking for lost balls, and providing rides, if desired.
  • Repair ball marks whenever possible, fill divots with topsoil and pick up loose articles on the golf course while straightening cart guidance ropes and their supports.
  • Assist and coordinate services with other golf operations staff including Outside Services, Range Attendants, Cart Attendants, etc., to ensure seamless and efficient services for all Members and Guests.
  • Be informed to let Members and guests know of Club services, features, upcoming events and specials available in the Golf Shop.
  • Ensure all daily assignments are completed in their respective areas, to meet Club standards (i.e., no trash/debris on course, supplies are restocked, signage is neat, etc.).
  • Assist fellow Employees, Members and guests to ensure delivery of the Three Steps of Service without being directed. Be aware of team members and the environment and participate as a member of the team.
  • Notify supervisor of Member/Guest complaints at the time they occur. Resolve customer complaints as soon as possible.

All the other stuff we do:

  • Because of the fluctuating demands of the company’s operation, it may be necessary that each Employee Partner perform a multitude of different functions therefore, as an essential part of your position, you will be expected to help others when the occasion arises, just as other Employee Partners are expected to help you. Accordingly, you may be expected to perform other tasks as needed or as directed.
  • Adhere to all of the various company, club and department written mandatory standards of operations, policies and procedures, manuals, memos, oral instructions, etc., all of which go to make up the essential functions of the job.
  • Ability to communicate effectively with proper grammar.
  • Ability to work well under pressure, coordinating multiple tasks at any given time
  • Ability to focus attention on detail.
  • Maintain good conduct and safe working habits while in all areas of the Club and assure that others are acting safely.
  • Attend daily line-up and participate as requested.
  • Wear a clean and neat uniform that follows ClubCorp and your property uniform standards daily.

​​​​​​​About you:

  • A high school diploma, GED, or equivalent, is required.
  • Customer service experience. Basic Golf Knowledge Required.
  • You can be trusted to maintain confidentiality of all proprietary Company information and sensitive employee matters, except as expressly authorized by the Company.
  • You always perform at the highest level of ethical work standards.
  • You are comfortable working in both indoor and outdoor environments with frequent exposure to extreme hot or cold temperatures and humidity.

Apply Now

207990
https://ecwl.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_3001/requisitions/job/207990

Assistant Golf Professional- Walnut Creek Country Club – Mansfield, Texas 207988

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Assistant Golf Professional

The Assistant Golf Professional is responsible for promoting the game of golf and the club while providing hospitality focused service to our Members and guests. They organize and promote all Club Tournaments and other special events/functions at the Club. The Assistant Golf Professional oversees all aspects of outside golf operations and staff to assure proper performance while following all daily procedures and policies including marshal/starters and golf shop attendants.

Responsibilities:

  • Overseeing and assisting with the golf shop operations and participating in driving revenue and programming efforts
  • Efficient and friendly customer service throughout the pro shop, checking in golfers, and accurately ringing up charges at the register
  • Proper cash handling procedures as well as making sure that all standards of operations are being met
  • Responsible for inventory controls, checking-in merchandise in accordance with procedures, organization of storage and display areas

Job Requirements:

  • Customer service experience. Basic golf knowledge required
  • High school diploma, GED or equivalent required
  • PGA Apprentice in progress, prefer PGA Profession Certification completion
  • Minimum Level 1 PGA Apprentice level
  • A high school diploma, GED, or equivalent, is required.
  • You have solid customer service experience and basic knowledge of the game of golf.
  • You are active and participating in the PGA Apprentice Program. A PGA Professional Certification is preferred.
  • You can be trusted to maintain confidentiality of all proprietary Company information and sensitive employee matters, except as expressly authorized by the Company.
  • You always perform at the highest level of ethical work standards.
  • You are comfortable working in both indoor and outdoor environments with frequent exposure to extreme hot or cold temperatures and humidity.

Apply Now

207988
https://ecwl.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_3001/requisitions/job/207988

Marshall- CCA Asset Mgmt – Mansfield, Texas 207989

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Marshall

The Marshall is responsible for enforcing all club rules pertaining to golf as well as providing assistance to the Members/Guests in order to keep play at an even flow.

Responsibilities:

  • Responsible for being on the golf course at all times, unless checking with the starters or golf shop for messages
  • Assist the Members whenever possible by looking for lost balls, providing rides if desired, and giving suggestions on proper golf course etiquette
  • Responsible for enforcing all club rules as they pertain to the golf course
  • Maintain a polite manner whenever a member is approached for a violation
  • Responsible for fixing ball marks whenever possible, fill divots with topsoil and pick up loose articles on the golf course, straightening cart guidance ropes and their supports
  • Responsible for handling violations at the end of the shift. This includes turning in the security report that lists all violations and incidents that he handled during his shift
  • Check-in periodically with the golf shop staff to obtain a list of single rider carts. If there is a discrepancy, check the records in the golf shop again, make a copy of the ticket, and attach it to the security report. Allow the golf shop or starter to make the new charge for the full fee

Job Requirements

  • Prior golf experience required
  • High school diploma or equivalent required
  • A high school diploma, GED, or equivalent, is required.&nbsp
  • Customer service experience. Basic Golf Knowledge Required.
  • You can be trusted to maintain confidentiality of all proprietary Company information and sensitive employee matters, except as expressly authorized by the Company.
  • You always perform at the highest level of ethical work standards.
  • You are comfortable working in both indoor and outdoor environments with frequent exposure to extreme hot or cold temperatures and humidity.

Apply Now

207989
https://ecwl.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_3001/requisitions/job/207989

Outside Services Attendant- Walnut Creek Country Club – Mansfield, Texas 207987

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Outside Services Assistant

Responsible for providing the highest level of professionalism and customer service for our Members/Guests by conducting the Golf Operation’s outside services efficiently.

This position reports directly to the Director of Golf or Head Golf Pro with indirect reporting to other Golf Professionals and Assistants.

Day to Day:

  • Provides Warm Welcomes, Magic Moments and Fond Farewells to all Members/Guests of the Club by smiling, looking the Member/Guest in the eye and greeting them by name as they approach the golf/staging area or within the Golf Shop areas.
  • Assist golfers by loading bags, cleaning clubs and preparing golfers for play ensuring all their needs are met and questions answered. Assist by giving suggestions on proper golf course etiquette.
  • Cleaning and maintain the storage areas and golf cart fleet at all times.
  • Marshal carts in the staging area and assign golf carts to players so the golf carts can be tracked when they are occupied by Members/Guests.
  • Assist golfers after their round by cleaning clubs, delivering them to their cars as needed and checking in the golf carts.
  • Be knowledgeable and promote events at the Club, course conditions, events in progress, and any information that will be helpful to the Member/Guest, allowing them to enjoy the Club amenities and activities.
  • Maintain club storage areas and cart barn in a clean and orderly manner with clubs (rental, member, etc.), equipment, etc. and in proper areas. Report any damage to clubs or equipment immediately to Golf Shop.
  • Maintain the practice areas so they are set-up and continually supplied (i.e., range balls, etc.) and in order for daily usage.
  • Maintain area outside pro shop, parking lot, etc. so that it is uncongested, neat and free of debris at all times.
  • Assist and coordinate services with other golf operations staff such as range attendants, cart attendants, marshals/starters, etc. to ensure seamless and efficient service to Members/Guests takes place.
  • Ensure daily assignments are completed in their respective areas, to meet Club standards (i.e., orderly/organized work areas, straighten/arrange entry area, straightening/stocking of golf shop, etc.).
  • Assist fellow Employees, Members/Guests to ensure delivery of the Three Steps of Service without being directed. Be aware of team members and the environment and participate as a member of the team.
  • Notify management of Member/Guest complaints at the time they occur. Practice good service recovery by rectifying any complaints as soon as possible.
  • Must be able to interact with Members/Guests professionally, helping them with changes and last minute requests as needed.

All the other stuff we do:

  • Because of the fluctuating demands of the company’s operation, it may be necessary that each Employee Partner perform a multitude of different functions therefore, as an essential part of your position, you will be expected to help others when the occasion arises, just as other Employee Partners are expected to help you. Accordingly, you may be expected to perform other tasks as needed or as directed.
  • Adhere to all of the various company, club and department written mandatory standards of operations, policies and procedures, manuals, memos, oral instructions, etc., all of which go to make up the essential functions of the job.
  • Demonstrate good teamwork.
  • Communicate effectively with proper grammar.
  • Work well under pressure, coordinating multiple tasks at any given time
  • Focus attention on detail.
  • Maintain good conduct and safe working habits while in all areas of the Club and assure that others are acting safely. 
  • Attend daily line-up and participate as requested.
  • Wear a clean and neat uniform that follows ClubCorp and your property uniform standards daily.
About you:
  • A high school diploma, GED, or equivalent, is required.
  • Customer service experience. Basic Golf Knowledge and Etiquette Required.
  • You can be trusted to maintain confidentiality of all proprietary Company information and sensitive employee matters, except as expressly authorized by the Company.
  • You always perform at the highest level of ethical work standards.
  • You are comfortable working in both indoor and outdoor environments with frequent exposure to extreme hot or cold temperatures and humidity.

Apply Now

207987
https://ecwl.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_3001/requisitions/job/207987