Banquet Sous Chef- Trophy Club Country Club – Trophy Club, Texas 210487

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Short Description  

The Banquet Sous Chef is responsible for ensuring quality of culinary services for our Members and guests. This Employee Partner manages private event food production. In addition, s/he maintains consistent food preparation and plate presentation for catered events. They also maintain a clean and safe work environment at all times of the day, helping to ensure the safety of fellow Employee Partners & Club Members/Guests. They will support the Executive Chef in executing the day to day in the Banquet Kitchen – supervising & coaching the banquet culinary team and ensuring the highest standards are set by the Executive Chef. They will also work in tandem with the Events Manager to ensure events run smoothly.

Responsibilities and Qualifications  

  • Responsible for proper preparation, excellence of product, profit and labor cost.
  • Organize and help in the service of all activities concerning ala carte, employee meals and private dining rooms.
  • Consistent preparation and presentation based on overall standards, including portion size, of daily special, salads, entrees, etc. as applicable per work assignment and as designated by Executive Chef which are produced within ClubCorps quality standards guidelines.
  • To train, supervise, direct and/or performance manage employees when needed. To enhance the overall knowledge and team spirit of the kitchen staff, providing the 3 Steps of Service.
  • To attend FB meetings, banquet meetings, and line up.
  • Prepare work schedules for the kitchen crew, monitor payroll costs and Kronos reports as requested.
  • Ordering, receiving and proper rotation of food and kitchen goods.
  • Menu development for the ala carte and banquet menus, and any other special request by a Member or the Executive Chef.
  • Responsible for the expediting at any meal period and ensuring proper quality, portioning and presentation.
  • Adhere to all cleaning schedules and duties set up by the Executive Chef.
  • Responsible for cleanliness and sanitation of individual work area and kitchen, including equipment, counters, tools, waste areas, etc.
  • Assist fellow Employee, Members, and guests to ensure delivery of the 3 steps of service without being directed. Be aware of team members and the environment and participate as a member of the team.
  • Notify supervisor of Member/Guest complaints at the time they occur. Rectify, practicing service recover, any complaints as soon as possible.
  • Must be able to interact with Members/Guests professionally, helping them with changes and last-minute requests as needed
  • All the other stuff we do:
  • Because of the fluctuating demands of the companys operation, it may be necessary that each Employee Partner perform a multitude of different functions therefore, as an essential part of your position, you will be expected to help others when the occasion arises, just as other Employee Partners are expected to help you. Accordingly, you may be expected to perform other tasks as needed or as directed.
  • Adhere to all the various company, club and department written mandatory standards of operations, policies and procedures, manuals, memos, oral instructions, etc., all of which go to make up the essential functions of the job.
  • Be able to multi-task and work at an efficient pace to keep up with business needs.
  • Be able to follow instructions well as directed.
  • Follow all service department, club and corporate guidelines and policies as instructed by supervisor, policies, and manuals.
  • Responsible for maintaining good conduct and safe working habits while in all areas, including the kitchen, and assuring that others are acting safely.
  • Attendance at daily line-up and participating as requested.
  • Wearing a CLEAN and neat uniform that follows ClubCorp and your property uniform standards daily.
  • About you:
  • 2-3 years as line cook
  • Prefer culinary training
  • ServSafe Manager Certification or equivalent 
  • Ability to communicate and follow instructions.
  • Indoor environment, fast pace

Apply Now

210487
https://ecwl.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_3001/requisitions/job/210487

Executive Chef- Trophy Club Country Club – Trophy Club, Texas 210228

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Responsible for running the Kitchen operations by planning meals, supervising, and coordinating the work of the kitchen personnel, procurement of food supplies and kitchen equipment, seeing that food preparation is economical and technically correct complying with all ClubCorp quality standards.

The Executive Chef should have a working knowledge of applicable health, sanitation and licensing ordinances and ensuring personnel are training appropriately. He/she is also responsible for the profitable operation of the Food Preparation Department.

This position reports Directly To: General Manager or FB Director as applicable. Directly Supervises: All Kitchen Personnel and indirectly Supervises: Service Banquet Staff.

Day to Day:

  • Plan Meals – Make up menus considering probable number of guests, marketing conditions, popularity of various dishes, recent menus, and religious or other holidays. Assign prices to items on daily menus cooperating closely with the FB Director and/or General Manager who usually plans and assigns prices to articles on menus for banquets and other special Club occasions. Appropriate Menu engineering worksheets to be completed utilizing the food and beverage point of sale system for accurate item analysis. Creates, communicates, and distributes appropriate information to Employee Partners to execute menu production. Posts a copy of menu in conspicuous place in kitchen or distributes a copy to each Chef and Cook.
  • Direct overall cooking. Checking methods of food preparation and cooking, sizes of portions, and garnishing of foods by tasting or smelling them.
  • Procurement of food supplies and kitchen equipment, including organization of inventories and approve the quality of all foods received.
  • Consult with FB Director and Private Event Director concerning Club banquets, settling such points as cooking, and serving arrangements and the need for additional employees.
  • Representing the Club in Member/Guest interaction including daily table visits, soliciting feedback, working with various committees, and promoting the Club within the community and industry. Must be able to interact with Members/Guests professionally, helping them with changes and last-minute requests as needed.
  • Interviewing, selecting, and hiring of employees of all kitchen personnel.
  • Direct the training, advancement and promotion of employees as required.
  • Implementing company policies and supervising to ensure others properly implement and administer company policies, including disciplining employees, substance abuse, firing, etc.
  • Planning, scheduling, and adjusting hours of work and specific responsibilities among employees. Payroll calculation management.
  • Responsible for keeping cost accounts and assigning such prices to food items that will result in net profit for the back of the house.
  • Required to meet budgetary guidelines for food cost, labor cost, and miscellaneous costs.
  • Analyzing the workplace and implementing policies and ensuring policies are carried out to provide safe workplace practices for employees, including resolving all safe workplace practices issues
  • Participate with FB Director in inventory, ensuring valid counts and pricing as required.
  • Proper management of Point of Sale system.
  • Partner with fellow Employee to provide the three steps of service (warm welcomes, magic moments, and fond farewells) to all guests. Be aware of team members and the environment and participate as a member of the team.
  • Assist fellow Employee, Members, and guests to ensure delivery of the 3 steps of service without being directed. Be aware of team members and the environment and participate as a member of the team.
  • Notify appropriate Management staff of Member/Guest complaints at the time they occur. Rectify, practicing service recovery any complaints as soon as possible

All the other stuff we do:

  • Because of the fluctuating demands of the companys operation, it may be necessary that each Employee Partner perform a multitude of different functions therefore, as an essential part of your position, you will be expected to help others when the occasion arises, just as other Employee Partners are expected to help you. Accordingly, you may be expected to perform other tasks as needed or as directed.
  • Adhere to all of the various company, club and department written mandatory standards of operations, policies and procedures, manuals, memos, oral instructions, etc., all of which go to make up the essential functions of the job.
  • Responsible for conduct oneself as a representative for the Companys management team, by visibly supporting and implementing policy and demonstrating high standards of ethics and integrity with Members, peers, and employees.
  • Responsible for maintaining good conduct and safe working habits while in all areas and assuring that others are acting safely.
  • Apply initiative to achieve personal/professional growth as a member of the Companys management team and maintain professional certifications as they may apply to the specific product line.
  • Lead and motivate others to achieve expected outcomes.
  • Take initiative to solve problems, utilizing all available resources including regional and corporate staff.
  • Attend meetings/seminars as requested.
  • Be able to multi-task and work at an efficient pace to keep up with business needs.
  • Initiating daily line-up and participating as needed.
  • Wearing a CLEAN and neat uniform that follows ClubCorp and your property uniform standards daily.

About you:

  • Minimum 3-5 years as executive chef required including supervision of kitchen staff, cost controls, product knowledge, quality controls and sanitation
  • High school diploma or equivalent required. College degree preferred.
  • County Food Handlers Permit

 

Apply Now

210228
https://ecwl.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_3001/requisitions/job/210228

Server Banquet- Trophy Club Country Club – Trophy Club, Texas 209772

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Banquet Server

Responsible for providing food and beverage STAR Service to Members and Guests while consistently displaying the Three Steps of Service at every opportunity. Work closely and coordinate with other team members to ensure Member/Guest satisfaction and retention.

This position reports directly to the FB Director, Service Director, and Banquet Manager with indirect reporting to the Private Events Director, Captain, and General Manager.

Day to Day:

  • Maintain ClubCorp service standards as outlined in the FB Service training program(s) at high standards
  • Responsible for food and beverage service to Members and guests, adhering to the ClubCorp standards of service.
  • Complete and comprehensive knowledge of the a la carte menu is mandatory, including daily features and specials that may not be available directly on the menu.
  • Accurately execute Member/Guest orders and requests in an attentive and timely fashion.
  • Know Member names and greet them promptly while providing a warm welcome making them feel at home.
  • Ensure that room(s) is set up correctly, bussed consistently, cleaned continually and know how the room needs to be set-up for the next event, if applicable.
  • Ensure daily assignments and side work is complete in respective areas to meet Club standards. Consistantly sanitize work areas, refill/stock containers and supplies, etc.).
  • Assist fellow Employees, Members and guests to ensure delivery of the Three Steps of Service without being directed. Be aware of team members and the environment and participate as a member of the team.
  • Notify management of Member/Guest complaints at the time they occur. Practice good service recovery by rectifying any complaints as soon as possible.
  • Complete additional duties as assigned by the FB Director, Service Director, Private Events Director, etc.
  • Possess clear knowledge of all various liquors, beer and wines available at the Club.
  • Must be able to interact with Members/Guests professionally, helping them with changes and last minute requests as needed.

All the other stuff we do:

  • Because of the fluctuating demands of the companys operation, it may be necessary that each Employee Partner perform a multitude of different functions therefore, as an essential part of your position, you will be expected to help others when the occasion arises, just as other Employee Partners are expected to help you. Accordingly, you may be expected to perform other tasks as needed or as directed.
  • Adhere to all of the various company, club and department written mandatory standards of operations, policies and procedures, manuals, memos, oral instructions, etc., all of which go to make up the essential functions of the job.
  • Responsible for maintaining good conduct and safe working habits while in all areas and assure that others are acting safely.
  • Follow all service department, club and corporate guidelines and policies as instructed by supervisor, policies and manuals.
  • Attend all Service Training Meetings as requested.
  • Attend daily line-up and participate as requested.
  • Wear a clean and neat uniform that follows ClubCorp and your property uniform standards daily.
  • A high school diploma preferred.
  • Previous Food and Beverage experience preferred.
  • Food Handler and Alcohol Server Certifications as required by State and City.
  • You have completed FB Service Training.
  • Excellent communication skills and articulate speech.
  • Ability to communicate and follow instructions.
  • You are comfortable working in both indoor and occasional outdoor environments.

Apply Now

209772
https://ecwl.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_3001/requisitions/job/209772

Attendant Housekeeping- Trophy Club Country Club – Trophy Club, Texas 209777

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Housekeeping Attendant

The primary responsibility of the Housekeeping Attendantis to maintain and service the Club operations properly. He/She must be dedicated to providing quality service and to exceeding Member and Guest expectations. He/She is directly responsible for maintaining and ensuring the highest level of facility cleanliness within the Club and preform light maintenance applications as needed.

Additional responsibilities include:

  • Maintain a clean aesthetically desirable and safe club environment which meets the expectations of the Club General Manager, Department Managers and Club Members and Guests.
  • Responsible for preforming light maintenance projects as needed.
  • Must effectively communicate and correspond with their supervisor to coordinate, acknowledge, prioritize, document and complete work requested from all Department Heads and Members and Guests.
  • Perform housekeeping functions such as vacuuming, dusting, polishing, maintaining woodwork and other vital housekeeping functions.

JOB REQUIREMENTS

At least 1 year experience in general housekeeping in a similar environment.
High School Diploma required.

Apply Now

209777
https://ecwl.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_3001/requisitions/job/209777

Attendant Outside Services – Full Time- Trophy Club Country Club – Trophy Club, Texas 208462

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Outside Services Assistant

Responsible for providing the highest level of professionalism and customer service for our Members/Guests by conducting the Golf Operations outside services efficiently.

This position reports directly to the Director of Golf or Head Golf Pro with indirect reporting to other Golf Professionals and Assistants.

Day to Day:

  • Provides Warm Welcomes, Magic Moments and Fond Farewells to all Members/Guests of the Club by smiling, looking the Member/Guest in the eye and greeting them by name as they approach the golf/staging area or within the Golf Shop areas.
  • Assist golfers by loading bags, cleaning clubs and preparing golfers for play ensuring all their needs are met and questions answered. Assist by giving suggestions on proper golf course etiquette.
  • Cleaning and maintain the storage areas and golf cart fleet at all times.
  • Marshal carts in the staging area and assign golf carts to players so the golf carts can be tracked when they are occupied by Members/Guests.
  • Assist golfers after their round by cleaning clubs, delivering them to their cars as needed and checking in the golf carts.
  • Be knowledgeable and promote events at the Club, course conditions, events in progress, and any information that will be helpful to the Member/Guest, allowing them to enjoy the Club amenities and activities.
  • Maintain club storage areas and cart barn in a clean and orderly manner with clubs (rental, member, etc.), equipment, etc. and in proper areas. Report any damage to clubs or equipment immediately to Golf Shop.
  • Maintain the practice areas so they are set-up and continually supplied (i.e., range balls, etc.) and in order for daily usage.
  • Maintain area outside pro shop, parking lot, etc. so that it is uncongested, neat and free of debris at all times.
  • Assist and coordinate services with other golf operations staff such as range attendants, cart attendants, marshals/starters, etc. to ensure seamless and efficient service to Members/Guests takes place.
  • Ensure daily assignments are completed in their respective areas, to meet Club standards (i.e., orderly/organized work areas, straighten/arrange entry area, straightening/stocking of golf shop, etc.).
  • Assist fellow Employees, Members/Guests to ensure delivery of the Three Steps of Service without being directed. Be aware of team members and the environment and participate as a member of the team.
  • Notify management of Member/Guest complaints at the time they occur. Practice good service recovery by rectifying any complaints as soon as possible.
  • Must be able to interact with Members/Guests professionally, helping them with changes and last minute requests as needed.

All the other stuff we do:

  • Because of the fluctuating demands of the companys operation, it may be necessary that each Employee Partner perform a multitude of different functions therefore, as an essential part of your position, you will be expected to help others when the occasion arises, just as other Employee Partners are expected to help you. Accordingly, you may be expected to perform other tasks as needed or as directed.
  • Adhere to all of the various company, club and department written mandatory standards of operations, policies and procedures, manuals, memos, oral instructions, etc., all of which go to make up the essential functions of the job.
  • Demonstrate good teamwork.
  • Communicate effectively with proper grammar.
  • Work well under pressure, coordinating multiple tasks at any given time
  • Focus attention on detail.
  • Maintain good conduct and safe working habits while in all areas of the Club and assure that others are acting safely.
  • Attend daily line-up and participate as requested.
  • Wear a clean and neat uniform that follows ClubCorp and your property uniform standards daily.
  • A high school diploma, GED, or equivalent, is required.
  • Customer service experience. Basic Golf Knowledge and Etiquette Required.
  • You can be trusted to maintain confidentiality of all proprietary Company information and sensitive employee matters, except as expressly authorized by the Company.
  • You always perform at the highest level of ethical work standards.
  • You are comfortable working in both indoor and outdoor environments with frequent exposure to extreme hot or cold temperatures and humidity.

Apply Now

208462
https://ecwl.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_3001/requisitions/job/208462

Pro Golf Assistant- Trophy Club Country Club – Trophy Club, Texas 208463

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Assistant Golf Professional

This position is responsible for promoting the game of golf and the club while providing the Three Steps of Service to the Members and guests of the club. Responsibilities include providing quality service, overseeing and assisting with the golf shop operations and participating in driving revenue and programming efforts.

This position reports directly to the Director of Golf or Head Golf Pro and indirectly to the General Manager of the club. The Golf Pro directly supervises outside service personnel, Starters, and Marshalls as directed.

Day to Day:

  • Responsible for efficient and friendly customer service throughout the pro shop, checking in golfers, accurately ringing up charges at the register and properly checking in all golfers prior to play. This also includes proper cash handling procedures as well as making sure that all standards of operations are being met.
  • Maintain control of the tee sheet, including walkups and pairings. Collect all guest, cart and other fees.
  • Respond to inquiries and make tee-times for Members and guests both in person and over the phone. Converse with Members and guests in a friendly manner. Focus your attention on Members and guests needs and remain calm, professional and courteous at all times, even when under pressure.
  • Organize and promote all Club Tournaments and other special events/functions at the Club.
  • Provide professional instruction for Member/Guests as requested according to ClubCorp and PGA Standards.
  • Oversee all aspects of outside golf operations and staff to include Marshalls/Starters/Course and Golf Shop attendants to ensure proper performance while following all daily procedures and policies. This includes staging area, range, golf cart storage, etc.
  • Promote the game of golf and promote the Club while maintaining a high level of professionalism and service.
  • Develop relationships with Members and guests by participating in events and one on one, including playing golf, as approved by management.
  • Responsible for inventory controls, checking-in merchandise in accordance with procedures, organization of storage and display areas. Keep up inventory levels of constantly stocked items (i.e. shirts, socks, gloves, hats, balls, etc.). Follow up on all special orders making sure customers are aware of the receipt of their orders in accordance with established procedures.
  • Take care of all return merchandise and issue proper credits to customer.
  • Perform close of business functions following guidelines and procedures established by the Club.
  • Ensure daily assignments are completed in their respective areas to meet Club standards (i.e. orderly/organized work areas, straighten/arrange entry area, straightening/stocking of golf shop, etc.).
  • Assist fellow Employees, Members and guests to ensure delivery of the 3 steps of service without being directed. Be aware of team members and the environment and participate as a member of the team.
  • Notify supervisor of Member/Guest complaints at the time they occur. Resolve customer complaints as soon as possible.
  • Assist the Director of Golf or Head Golf Pro with financial responsibilities, games plans, and ensuring timecards are complete and accurate at the end of each pay period.

All the other stuff we do:

  • Because of the fluctuating demands of the Clubs operation, it may be necessary that each Employee perform a multitude of different functions therefore, as an essential part of your job, you will be expected to help others when the occasion arises, just as other Employees are expected to help you. Accordingly, you may be expected to perform other tasks as needed or as directed.
  • Adhere to all of the various company, club and department written mandatory standards of operations, policies and procedures, manuals, memos, oral instructions, etc., all of which go to make up the essential functions of the job.
  • Communicate effectively with proper grammar.
  • Work well under pressure, coordinating multiple tasks at any given time.
  • Maintain focus and attention on detail.
  • Maintain good conduct and safe working habits in all areas while ensuring that others are acting safely.
  • Attend daily line-up and participate as requested.
  • Wear a clean and neat uniform that follows your Club and ClubCorp standards.
  • A high school diploma, GED, or equivalent, is required.
  • You have solid customer service experience and basic knowledge of the game of golf.
  • You are active and participating in the PGA Apprentice Program. A PGA Professional Certification is preferred.
  • You can be trusted to maintain confidentiality of all proprietary Company information and sensitive employee matters, except as expressly authorized by the Company.
  • You always perform at the highest level of ethical work standards.
  • You are comfortable working in both indoor and outdoor environments with frequent exposure to extreme hot or cold temperatures and humidity.

Apply Now

208463
https://ecwl.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_3001/requisitions/job/208463

Marshall- Trophy Club Country Club – Trophy Club, Texas 208464

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Marshall

Responsible for providing the highest level of professionalism and customer service for our Members and Guests on the course while professionally enforcing all club rules pertaining to golf as well as providing assistance to Members and Guests in order to keep play at an even flow.

This position reports directly to the Director of Golf or Head Golf Pro and indirectly to all Golf Professionals.

Day to Day:

  • Provide efficient and friendly customer service by displaying and enforcing the Three Steps of Service as Members and Guests play golf.
  • Be on the course as scheduled, unless checking with the starters or other golf operations staff reporting any incidents or situations that need attention.
  • Assist Members and Guests whenever possible by providing suggestions on proper golf course etiquette.
  • Responsible for enforcing all club rules as they pertain to the golf course.
  • Maintain a polite demeanor whenever a Member or Guest is approached with a violation.
  • Assist Members, whenever possible, by looking for lost balls, and providing rides, if desired.
  • Repair ball marks whenever possible, fill divots with topsoil and pick up loose articles on the golf course while straightening cart guidance ropes and their supports.
  • Assist and coordinate services with other golf operations staff including Outside Services, Range Attendants, Cart Attendants, etc., to ensure seamless and efficient services for all Members and Guests.
  • Be informed to let Members and guests know of Club services, features, upcoming events and specials available in the Golf Shop.
  • Ensure all daily assignments are completed in their respective areas, to meet Club standards (i.e., no trash/debris on course, supplies are restocked, signage is neat, etc.).
  • Assist fellow Employees, Members and guests to ensure delivery of the Three Steps of Sservice without being directed. Be aware of team members and the environment and participate as a member of the team.
  • Notify supervisor of Member/Guest complaints at the time they occur. Resolve customer complaints as soon as possible.

All the other stuff we do:

  • Because of the fluctuating demands of the companys operation, it may be necessary that each Employee Partner perform a multitude of different functions therefore, as an essential part of your position, you will be expected to help others when the occasion arises, just as other Employee Partners are expected to help you. Accordingly, you may be expected to perform other tasks as needed or as directed.
  • Adhere to all of the various company, club and department written mandatory standards of operations, policies and procedures, manuals, memos, oral instructions, etc., all of which go to make up the essential functions of the job.
  • Ability to communicate effectively with proper grammar.
  • Ability to work well under pressure, coordinating multiple tasks at any given time
  • Ability to focus attention on detail.
  • Maintain good conduct and safe working habits while in all areas of the Club and assure that others are acting safely.
  • Attend daily line-up and participate as requested.
  • Wear a clean and neat uniform that follows ClubCorp and your property uniform standards daily.
  • A high school diploma, GED, or equivalent, is required.
  • Customer service experience. Basic Golf Knowledge Required.
  • You can be trusted to maintain confidentiality of all proprietary Company information and sensitive employee matters, except as expressly authorized by the Company.
  • You always perform at the highest level of ethical work standards.
  • You are comfortable working in both indoor and outdoor environments with frequent exposure to extreme hot or cold temperatures and humidity.

Apply Now

208464
https://ecwl.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_3001/requisitions/job/208464

Lifeguard- Trophy Club Country Club – Trophy Club, Texas 208468

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Lifeguard

The position of the Lifeguard is to provide Members and Guests with a safe and enjoyable aquatic environment.

Responsibilities

  • To provide a clean, well-maintained and safe aquatic environment in compliance with both club and public health department standards
  • To connect Members to other Members through ongoing contact with the Members and promotion of club activities
  • To properly maintain and monitor the pool environment so it meets all required local health codes and Member needs
  • To maintain a clean and safe pool environment through proper cleaning and preventative maintenance of aquatic equipment, filter room equipment, heaters and pool surfaces
  • To administer aquatic services as set forth by the club, including teaching swim lessons, supervising group swim activities and helping with other aquatic program activities

Job Requirements

  • Minimum of three months’ work experience as a lifeguard
  • High school diploma or equivalent preferred, but not required
  • CPR Certification Required
  • Local candidates only as this position does not offer relocation
  • Part-time seasonal position for Summer only
  • Must have flexible hours

Apply Now

208468
https://ecwl.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_3001/requisitions/job/208468

Banquet Captain- The Clubs of Kingwood – Trophy Club, Texas 208476

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Banquet Captain

The Banquet Captain is In charge of banquet functions in the Club. Supervise banquet service personnel to assure member and guest satisfaction through proper food and beverage service and presentation. Maximize the club’s profitability from the catering function.

Responsible for ensure food and beverage STAR Service to Members/Guest ensuring satisfaction, Member retention, and coordinating with the other Club departments. Also, responsible for ensuring successful of execution the food and beverage activities and functions happening at the club during his/her shift. Consistently display the 3 Steps of Service at all opportunities to provide service.

   

Essential Functions & Accountabilities

  • Works with Private Event Director on daily basis with the current events.
  • Responsible for executing private and club events.
  • Holds pre-function meetings with servers to ensure smooth, efficient service, assigns server stations and coordinates the timing of courses with the kitchen personnel.
  • Ensures that all banquet staff are well-groomed and in proper uniform (including name tag) before clocking in.
  • 5.Consistantly checkes Diagrams for buffet tables, guest table and other function room set-up needs for special events, and Ala Carte dining.
  • Assures proper inventory of all banquet service equipment and supplies to meet required needs.
  • Regularly inspects all front and back of the house service areas and equipment to assure that sanitation, safety, energy management, preventive maintenance and other standards for the department are met.
  • Develop on-going training for all FOH service employees.
  • Handles member and guest complaints.
  • Acts as Lead Waiter at special, private functions as needed.
  • Meet and greet guest upon arrival and make contact with host of event.
  • Trains, supervises and evaluates FOH service staff.
  • Assures that all functions are properly staffed in accordance the event.
  • Assures the neatness, cleanliness and safety of all dining areas.
  • Participates in weekly food & beverage meetings
  • Assumes Opening or Closing Manager responsibilities when assigned.
  • Conducts after-event evaluations to improve quality and efficiency of all FOH functions
  • Responsible for ensuring staff is aware and ready to execute daily assignments and side work to be completed in their respective areas, to meet Club standards and as communicated in the Star Service FOCUS expectations (ie orderly/organized work areas, consistently sanitary work areas, refill/stock containers and supplies, etc.)
  • Assist fellow Employee Partners, Members and guests to ensure delivery of the 3 steps of service without being directed. Be aware of team members and the environment and participate as a member of the team.
  • Notify F&B Director and Private Event Director of Member/Guest complaints at the time they occur. Rectify, practicing service recover, any complaints as soon as possible.

Job Requirements

  • Must be able to work at a rapid pace while maintaining attention to detail
  • Must have the ability to handle more than one task at a time.
  • Must have demonstrated good supervisory skills.
  • Must have good communication and promotional skills.
  • Must have teaching and motivatinal skills.
  • 3 – 5yrs experience in the food & beverage industry.
  • 1 – 3yrs supervisory experience
  • High School Diploma
  • Certification/License

Food Handlers Certificate, FSP certified, ASAP certified

Apply Now

208476
https://ecwl.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_3001/requisitions/job/208476

Child Care Attendant- Trophy Club Country Club – Trophy Club, Texas 208465

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Child Care Attendant

The Child Care Attendant reports to Member Relations Director and is responsible for insuring the safety of the children. They are responsible for helping create a fun and positive play area for young children to enjoy.

Responsibilities

  • Being courteous and exercising tact and diplomacy when dealing with the public
  • Being familiar with approved methods of problem behaviors of young children
  • Asserting leadership abilities in the event of the Supervisor’s absence.

Job Requirements

  • Minimum of six months experience working with children in a child care environment.
  • High School Diploma or equivalent required.
  • College degree in early childhood education preferred

Apply Now

208465
https://ecwl.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_3001/requisitions/job/208465

Server- Trophy Club Country Club – Trophy Club, Texas 208458

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Server

Responsible for providing food and beverage STAR Service to Members and Guests while consistently displaying the Three Steps of Service at every opportunity. Work closely and coordinate with other team members to ensure Member/Guest satisfaction and retention.

This position reports directly to the FB Director, Service Director, and Banquet Manager with indirect reporting to the Private Events Director, Captain, and General Manager.

Day to Day:

  • Maintain ClubCorp service standards as outlined in the FB Service training program(s) at high standards
  • Responsible for food and beverage service to Members and guests, adhering to the ClubCorp standards of service.
  • Complete and comprehensive knowledge of the a la carte menu is mandatory, including daily features and specials that may not be available directly on the menu.
  • Accurately execute Member/Guest orders and requests in an attentive and timely fashion.
  • Know Member names and greet them promptly while providing a warm welcome making them feel at home.
  • Ensure daily assignments and side work is complete in respective areas to meet Club standards. Consistantly sanitize work areas, refill/stock containers and supplies, etc.).
  • Assist fellow Employees, Members and guests to ensure delivery of the Three Steps of Service without being directed. Be aware of team members and the environment and participate as a member of the team.
  • Notify management of Member/Guest complaints at the time they occur. Practice good service recovery by rectifying any complaints as soon as possible.
  • Complete additional duties as assigned by the FB Director, Service Director, Private Events Director, etc.
  • Possess clear knowledge of all various liquors, beer and wines available at the Club.
  • Must be able to interact with Members/Guests professionally, helping them with changes and last minute requests as needed.

All the other stuff we do:

  • Because of the fluctuating demands of the companys operation, it may be necessary that each Employee Partner perform a multitude of different functions therefore, as an essential part of your position, you will be expected to help others when the occasion arises, just as other Employee Partners are expected to help you. Accordingly, you may be expected to perform other tasks as needed or as directed.
  • Adhere to all of the various company, club and department written mandatory standards of operations, policies and procedures, manuals, memos, oral instructions, etc., all of which go to make up the essential functions of the job.
  • Responsible for maintaining good conduct and safe working habits while in all areas and assure that others are acting safely.
  • Follow all service department, club and corporate guidelines and policies as instructed by supervisor, policies and manuals.
  • Attend all Service Training Meetings as requested.
  • Attend daily line-up and participate as requested.
  • Wear a clean and neat uniform that follows ClubCorp and your property uniform standards daily
  • A high school diploma preferred.
  • Previous Food and Beverage experience preferred.
  • Food Handler and Alcohol Server Certifications as required by State and City.
  • You have completed FB Service Training.
  • Excellent communication skills and articulate speech.
  • Ability to communicate and follow instructions.
  • You are comfortable working in both indoor and occasional outdoor environments.

Apply Now

208458
https://ecwl.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_3001/requisitions/job/208458

Busperson- Trophy Club Country Club – Trophy Club, Texas 208460

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Busperson

Responsible for all table maintenance, resetting, room preparation and assistance to the service and banquet staff to ensure the Members/Guests satisfaction. Consistently display the Three Steps of Service at all opportunities.

This position reports directly to the FB Director/Service Director with indirect reporting to the Captains and Servers.

Day to Day:

  • Maintain ClubCorp service standards as outlined in the FB Service training program at high standards.
  • Prepare all bus and other work areas to be presentable and ready for service according to ClubCorp standards.
  • Maintain beverages and ice at acceptable levels.
  • Maintain breads, butters, candles and all other table setting at proper levels.
  • Set up and break down rooms as directed, ensuring proper equipment, linens, and other necessary items are clean and in working order.
  • Clear and reset all tables promptly and efficiently.
  • Clean and maintain designated work areas.
  • Assist service and banquet staff as needed.
  • Assist fellow Employee, Members and guests to ensure delivery of the Three Steps of Service without being directed. Be aware of team members and the environment and participate as a member of the team.
  • Notify management of Member/Guest complaints at the time they occur. Practice good service recovery by rectifying any complaints as soon as possible.
  • Must be able to interact with Members/Guests professionally, helping them with changes and last minute requests as needed.

All the other stuff we do:

  • Because of the fluctuating demands of the companys operation, it may be necessary that each Employee Partner perform a multitude of different functions therefore, as an essential part of your position, you will be expected to help others when the occasion arises, just as other Employee Partners are expected to help you. Accordingly, you may be expected to perform other tasks as needed or as directed.
  • Adhere to all of the various company, club and department written mandatory standards of operations, policies and procedures, manuals, memos, oral instructions, etc., all of which go to make up the essential functions of the job.
  • Demonstrate good teamwork and follow instructions well as directed.
  • Be able to multi-task and work at an efficient pace to keep up with business needs.
  • Maintain good conduct and safe working habits while in all areas of the Club and assure that others are acting safely.
  • Attend daily line-up and participate as requested.
  • Wear a clean and neat uniform that follows ClubCorp and your property uniform standards daily.
  • A high school diploma preferred.
  • Ability to communicate and follow instructions.
  • You are comfortable working at a fast pace in both indoor and outdoor environments.

Apply Now

208460
https://ecwl.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_3001/requisitions/job/208460

Host Staff- Trophy Club Country Club – Trophy Club, Texas 208461

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Host Staff

Responsible for creating the first and last impressions of the Club experience for Members and guests by providing the Three Steps of Service as Members/Guest are greeted and seated. Also responsible for maintaining an orderly work area and assisting with other staff positions, such as Member Services Representative duties, as requested.

This position reports directly to the FB Director/Service Director with indirect reporting to the General Manager and Captains.

Day to Day:

  • Maintain ClubCorp service standards as outlined in the FB Service training program at high standards
  • Know Members names and greet them promptly in a manner to provide a warm welcome and making them feel at home
  • Greet and seat Members and guests promptly in a polite manner while displaying a high quality level of service in a timely manner.
  • Converse with Members and guests in an outgoing and friendly manner. You will be asked to focus your attention on Members and guests needs and remain calm, professional and courteous at all times, even when under pressure.
  • Assist the service staff as needed, adhering to the ClubCorp standards of service.
  • Close out podium at the end of each shift and maintain it in an orderly fashion.
  • Assist in Member Services duties when necessary.
  • Ensure daily assignments and side work is complete in respective areas to meet Club standards (i.e., orderly/organized work areas, consistently sanitize work areas, refill/stock containers and supplies, etc.).
  • Assist fellow Employees, Members and guests to ensure delivery of the Three Steps Service without being directed. Be aware of team members and the environment and participate as a member of the team.
  • Notify management of Member/Guest complaints at the time they occur. Practice good service recovery by rectifying any complaints as soon as possible.
  • Must be able to interact with Members/Guests professionally, helping them with changes and last minute requests as needed.

All the other stuff we do:

  • Because of the fluctuating demands of the companys operation, it may be necessary that each Employee Partner perform a multitude of different functions therefore, as an essential part of your position, you will be expected to help others when the occasion arises, just as other Employee Partners are expected to help you. Accordingly, you may be expected to perform other tasks as needed or as directed.
  • Be knowledgeable of the following, but not limited to:
    -Club hours of operation, services and amenities
    -Guest policies
    -Basic Membership and private event information
    -Club menus, dress code and ambiance
    -Club special events and newsletter
  • Adhere to all of the various company, club and department written mandatory standards of operations, policies and procedures, manuals, memos, oral instructions, etc., all of which go to make up the essential functions of the job.
  • Responsible for maintaining good conduct and safe working habits while in all areas and assuring others are acting safely.
  • Demonstrate good teamwork and follow instructions well as directed.
  • A high school diploma preferred.
  • Previous experience in service industry preferred.
  • Previous experience working a telephone system preferred.
  • Can be trusted to hold all member information strictly confidential.
  • Ability to communicate and follow instructions.

Apply Now

208461
https://ecwl.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_3001/requisitions/job/208461

Food Runner- Trophy Club Country Club – Trophy Club, Texas 208459

Apply Now

Food Runner

Act as a liaison between the line and service staff. Responsible for expediting all orders in a timely manner ensuring order accuracy. Transport food from kitchen to dining room, as needed, to provide quality service. Work with other Club Departments to ensure Member and Guest satisfaction. Consistently display the Three Steps of Service at all opportunities to provide excellent service.

This position reports directly to the FB Director/Service Director with indirect reporting to the Captains, Servers, and Chef.

Day to Day:

  • Maintain ClubCorp service standards as outlined in the FB Service training program at high standards.
  • Ensure all plates are prepared according to the tickets with any special instructions completed. Adhere to ticket time standards and expectations.
  • Ensure the plate presentation meets standards and expectations, such as garnish, clean etc. Verify all accompanying extras, such as sauces, are correct according to the order specifications.
  • Restock the window with plates, bowls, soup spoons, steak knives, liners, to go materials, etc. that are used to efficiently provide the tools required by the service staff to fulfill the service requirements.
  • Prepare trays with orders by correct seat numbers.
  • Assist the team responsible for clearing and resetting all tables promptly and efficiently.
  • Clean and maintain designated work areas.
  • Assist service and banquet staff as needed.
  • Assist fellow Employees, Members and guests to ensure delivery of the Three Steps of Service without being directed. Be aware of team members and the environment and participate as a member of the team.
  • Notify management of Member/Guest complaints at the time they occur. Practice good service recovery by rectifying any complaints as soon as possible.
  • Must be able to interact with Members/Guests professionally, helping them with changes and last minute requests as needed.

All the other stuff we do:

  • Because of the fluctuating demands of the companys operation, it may be necessary that each Employee Partner perform a multitude of different functions therefore, as an essential part of your position, you will be expected to help others when the occasion arises, just as other Employee Partners are expected to help you. Accordingly, you may be expected to perform other tasks as needed or as directed.
  • Adhere to all of the various company, club and department written mandatory standards of operations, policies and procedures, manuals, memos, oral instructions, etc., all of which go to make up the essential functions of the job.
  • Be able to follow instructions well, multi-task and work at an efficient pace to keep up with business needs.
  • Responsible for maintaining good conduct and safe working habits while in all areas and assure that others are acting safely.
  • Attend daily line-up and participate as requested.
  • Wear a clean and neat uniform that follows ClubCorp and your property uniform standards daily.
  • A high school diploma preferred.
  • Ability to communicate and follow instructions.
  • You are comfortable working in both indoor and occasional outdoor environments.

Apply Now

208459
https://ecwl.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_3001/requisitions/job/208459

Line Cook- Trophy Club Country Club – Trophy Club, Texas 208438

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Cook

The Cook is responsible for ensuring the highest quality of culinary services for our Members and guests. They supports a la carte and private event food production while maintaining consistent food preparation and plate presentation for a la carte venues and catered events. The Cook also helps to ensure the safety of fellow Employee Partners.

Responsibilities

  • Maintains clean and safe work environment
  • Assists the Executive Chef and Sous Chef’s with any task requested

Job Qualifications

  • Prior experience as a Cook required
  • Working knowledge of broiler, pantry and saut stations
  • Diplomatic team player able to foster relationships with Members, Employee Partners and Guests
  • Possesses a passion for exceeding Member expectations and a commitment to excellence
  • Providing the highest quality Member and guest experience

(Internal Candidates should be ServSafe certified)

Apply Now

208438
https://ecwl.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_3001/requisitions/job/208438

Cook, Banquet- Trophy Club Country Club – Trophy Club, Texas 208436

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Banquet cook

The Cook is responsible for ensuring the highest quality of culinary services for our Members and guests. This Employee Partner supports a la carte and private event food production. In addition, s/he maintains consistent food preparation and plate presentation for a la carte venues and catered events. The Cook also maintains a clean and safe work environment at all times of the day, helping to ensure the safety of fellow Employee Partners.

JOB REQUIREMENTS

Prior experience as a Cook required.
Working knowledge of broiler, pantry and saute stations.
Diplomatic team player able to foster relationships with Members, Employee Partners and Guests.
Possesses a passion for exceeding Member expectations and a commitment to excellence. providing the highest quality Member and guest experience.
 
 

Apply Now

208436
https://ecwl.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_3001/requisitions/job/208436