Golf Outside Services – Gleneagles Country Club – Plano, Texas 165839

Apply Now

Outside Services Assistant

Responsible for providing the highest level of professionalism and customer service for our Members/Guests by conducting the Golf Operation’s outside services efficiently.

This position reports directly to the Director of Golf or Head Golf Pro with indirect reporting to other Golf Professionals and Assistants.

Day to Day:

  • Provides Warm Welcomes, Magic Moments and Fond Farewells to all Members/Guests of the Club by smiling, looking the Member/Guest in the eye and greeting them by name as they approach the golf/staging area or within the Golf Shop areas.
  • Assist golfers by loading bags, cleaning clubs and preparing golfers for play ensuring all their needs are met and questions answered.  Assist by giving suggestions on proper golf course etiquette.
  • Cleaning and maintain the storage areas and golf cart fleet at all times.
  • Marshal carts in the staging area and assign golf carts to players so the golf carts can be tracked when they are occupied by Members/Guests.
  • Assist golfers after their round by cleaning clubs, delivering them to their cars as needed and checking in the golf carts.
  • Be knowledgeable and promote events at the Club, course conditions, events in progress, and any information that will be helpful to the Member/Guest, allowing them to enjoy the Club amenities and activities.
  • Maintain club storage areas and cart barn in a clean and orderly manner with clubs (rental, member, etc.), equipment, etc. and in proper areas.  Report any damage to clubs or equipment immediately to Golf Shop.
  • Maintain the practice areas so they are set-up and continually supplied (i.e., range balls, etc.) and in order for daily usage.
  • Maintain area outside pro shop, parking lot, etc. so that it is uncongested, neat and free of debris at all times.
  • Assist and coordinate services with other golf operations staff such as range attendants, cart attendants, marshals/starters, etc. to ensure seamless and efficient service to Members/Guests takes place.
  • Ensure daily assignments are completed in their respective areas, to meet Club standards (i.e., orderly/organized work areas, straighten/arrange entry area, straightening/stocking of golf shop, etc.).
  • Assist fellow Employees, Members/Guests to ensure delivery of the Three Steps of Service without being directed.  Be aware of team members and the environment and participate as a member of the team.
  • Notify management of Member/Guest complaints at the time they occur. Practice good service recovery by rectifying any complaints as soon as possible.
  • Must be able to interact with Members/Guests professionally, helping them with changes and last minute requests as needed.

All the other stuff we do:

  • Because of the fluctuating demands of the company's operation, it may be necessary that each Employee Partner perform a multitude of different functions; therefore, as an essential part of your position, you will be expected to help others when the occasion arises, just as other Employee Partners are expected to help you. Accordingly, you may be expected to perform other tasks as needed or as directed.
  • Adhere to all of the various company, club and department written mandatory standards of operations, policies and procedures, manuals, memos, oral instructions, etc., all of which go to make up the essential functions of the job.
  • Demonstrate good teamwork.
  • Communicate effectively with proper grammar.
  • Work well under pressure, coordinating multiple tasks at any given time
  • Focus attention on detail.
  • Maintain good conduct and safe working habits while in all areas of the Club and assure that others are acting safely.  
  • Attend daily line-up and participate as requested.
  • Wear a clean and neat uniform that follows ClubCorp and your property uniform standards daily.

– A high school diploma, GED, or equivalent, is required.

– Customer service experience. Basic Golf Knowledge and Etiquette Required.

– You can be trusted to maintain confidentiality of all proprietary Company information and sensitive employee matters, except as expressly authorized by the Company.

– You always perform at the highest level of ethical work standards.

– You are comfortable working in both indoor and outdoor environments with frequent exposure to extreme hot or cold temperatures and humidity.

Gleneagles Country Club

Apply Now

Attendant Beverage Cart – Gainey Ranch Golf Club – Scottsdale, Arizona 165397

Apply Now

Beverage Cart Attendant

The Beverage Cart Attendant is responsible for providing refreshments to Members and guests during their golf game with a high level of service. The Beverage Cart Attendant provides a high level of service to the Members and guest at all times by practicing Member recognition and servicing their needs.

Responsibilities

  • Stocking cart with food, ice and transactions tickets
  • Daily banking of cart transactions

Job Requirements

– Prior experience handling money

– High school diploma preferred

– Must be able to follow the rules of golf etiquette when approaching groups

Gainey Ranch Golf Club

Apply Now

Director of Food and Beverage – Cherry Valley Country Club – Skillman, New Jersey 164401

Apply Now

Director of Food and Beverage

The Director of Food and Beverage oversees all food and beverage at the Club, both front and heart of the house operations.

They manage the hiring, training and development of all F&B Employee Partners. This position will ensure that all mandated training programs are implemented as well as full compliance with corporate purchasing procedures.

The Director of Food and Beverage prepares an annual financial budget and achieves these goals throughout the year through proper forecasting, cost controls, labor management and revenue generating programs.

The Food & Beverage Director is an advocate and ambassador of STAR Service and understanding the critical role that Membership and exceeding expectations plays in the success of the operation.

Responsibilities

  • Communicate effectively and hospitably with Members, guests, and Employee Partners
  • Involved with all day-to-day functions including staff management, Member and guest interactions, office administration duties, vendor communications, and labor costs.
  • Required to ensure that operational standards are met in regards to sanitation codes and laws, food storage, and loss prevention.

Job Qualifications

– College degree preferred

– Four years of Food & Beverage, private dining experience preferred

– Proven track record of team management, organizational and coaching skills

– Solid understanding of a la carte and banquet revenue generation

– Comprehensive knowledge of expense control as it relates to payroll and forecasting

– Experience with purchasing and inventory systems

– Creative menu development skills

– Strong technical literacy including Microsoft Word and Excel, payroll management and POS

– Diplomatic team player able to foster relationships with Members, Employee Partners and guests
(Internal candidates should be Food & Beverage Service STAR certified.)

Cherry Valley Country Club

Apply Now