ClubLife Concierge – Seville Golf Country Club – Gilbert, Arizona 150905

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The ClubLife Concierge will play an integral part on the Member Experience Team supporting project work and goals. Creating remarkable experiences for our Club Members before, during and after every visit. What we prioritize as Warm Welcome, Magic Moments and Fond  • Communications - Communicate ClubLife through all channels, and take care of member’s needs as it relates to reservations, inquiries, preferences, etc.  • Programming - Speak to members on various topics and promote Member events, gatherings, facilities, services, and experiences.  • Member Engagement - Relationship and report building with members and guests. Responsible for key ClubLife project work, i.e., execution of Birthday campaigns, reservations follow-up, invitation to signature events etc.   • New Member Onboarding - Key focus on name recognition and connection with Warm Welcomes and Fond Farewells. 

  • Greet Members entering the Sports Club, provide warm welcomes and assist in any way to assure an excellent visit to the Club.
  • Assist in housekeeping as requested
  • Maintaining and increasing Member and guest satisfaction
  • Cleaning and Sanitizing the Sports Club
  • Stocking and Selling Merchandise

Job Requirements

Minimum of one-year experience in hospitality business or a similar role. • Service oriented mindset and be capable of making every guest feel valued. • A ‘people person’ with a can-do attitude and willingness to go above and beyond to deliver an exceptional Member experience. • Strong communication skills verbal, written, phone, text, and social media communications. • Work well under pressure, coordinating multiple tasks at any given time. • Strong organizational skills and attention to detail. • Positive phone demeanor. • Exceptional listing skills. • Competent working with Microsoft Office suite, including Word, Outlook, and Excel. • Adaptable to new technology. • Positive attitude and be willing to work as part of a team. • A multi-tasker, prioritizing time effectively.
- Full and part time positions with hours varying between 5a
- 9p
- Must be willing to work evenings, weekends and holidays
- High school diploma, GED or equivalent required About you: • Minimum of one-year experience in hospitality business or a similar role. • Service oriented mindset and be capable of making every guest feel valued. • A ‘people person’ with a can-do attitude and willingness to go above and beyond to deliver an exceptional Member experience. • Strong communication skills verbal, written, phone, text, and social media communications. • Work well under pressure, coordinating multiple tasks at any given time. • Strong organizational skills and attention to detail. • Positive phone demeanor. • Exceptional listing skills. • Competent working with Microsoft Office suite, including Word, Outlook, and Excel. • Adaptable to new technology. • Positive attitude and be willing to work as part of a team. • A multi-tasker, prioritizing time effectively. Physical Requirements: Standing, walking, exposure to temperature changes, dust, fumes, or gases, climbing/ladders, squatting/kneeling, reaching, grasping, pushing/pulling, twisting/bending, lifting/carrying/pushing/pulling up to 100 lbs. on occasion, folding/unfolding, talking, hearing, and seeing. Primary tools/equipment used in this position and approximate weight: • Computer • Telephone

Seville Golf Country Club

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