Member Experience & Catering Sales Assistant – Country Club of the South – Johns Creek, Georgia 158640

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The Member Relations &
Catering Sales Assistant builds relationships with the members and their guests
and is instrumental in driving member initiatives. They assist the Member
Relations Director in maintaining member engagement and managing internal and
external communications at the Club. They also assist the Private Events
Directors by responding to leads and managing internal and external event
communication.
 This individual will work
directly with the department heads to ensure timely and appropriate
communication regarding services and events for members and private event
clients.
 

 

Positioned at the entry of
the club, the Member Relations & Catering Sales Assistant is responsible
for creating the first and last impressions of the club experience for members
and guests. This position is responsible for greeting members & guests,
answering the telephone, answering emails, taking reservations, directing
calls, and providing exceptional service to Members and guests. This position
acts as an extension of the Member Relations, Membership, and Private Event
departments. This position is scheduled from 9AM -5PM Tuesday – Friday. 


Responsibilities

  • Help
    Lead and Manage Member Engagement Initiatives
  • Maintain
    Membership and Private Event Client Databases
  • Update
    Event Paperwork and Communicate to appropriate Departments
  • Greet
    and Direct Members and Guests to Proper Areas
  • Answer
    Member and Guest Questions
  • Assist
    with internal and external communication for Member Relations and Private
    Events including emails, phone calls, marketing materials, etc.   

Job Requirements

– One Year Experience as a Receptionist, Administrative Assistant, or Customer Service Representative

– Computer Skills: Proficient in Microsoft Office (Word, Excel, Powerpoint, Publisher)  

– Exceptional Communication Skills

– Outgoing, Friendly, and Professional

– High School Diploma or Equivalent

Country Club of the South

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