Receptionist- Tower Club – Ft. Lauderdale – Fort Lauderdale, Florida 210638

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ClubLife Concierge

Sums up your new Role:

The ClubLife Concierge will play an integral part on the Member Experience Team supporting project work and goals. Creating remarkable experiences for our Club Members before, during, and after every visit. What we prioritize as Warm Welcome, Magic Moments, and Fond Farewells

  • Communications Communicate ClubLife through all channels, and take care of members needs as it relates to reservations, inquiries, preferences, etc.
  • Programming¬†Speak to members on various topics and promote Member events, gatherings, facilities, services, and experiences
  • Member Engagement Relationship and report building with members and guests. Responsible for key ClubLife project work, i.e., execution of Birthday campaigns, reservations follow-up, invitation to signature events, etc.
  • New Member Onboarding ¬†Key focus on name recognition and connection with Warm Welcomes and Fond Farewells

Day to Day:

  • Direct Members and Guest to their destinations within the Club, provide business and concierge services to our Members, and be proactive in creating Magic Moments
  • Inform Members and guests of Club services, features, upcoming events, room locations, and amenities both in person and over the phone
  • Assist Members in providing information for and scheduling appointments and reservations for Club programs and services in accordance with Club standards
  • Maintain the lobby, front entrance, workstation, and other surrounding areas clean and free of debris. Ensure supplies that may be needed by Members/Guests are stocked such as pens, notepads, etc.
  • Accommodate Member and guest requests for business services, including but not limited to faxing, copying, mailing, and other concierge services, owning the request from start to finish
  • Assist Member Experience initiatives such as, but not limited to, Club Newsletter, Message on hold and the website calendar and various other projects including event announcements, outbound calls to Members other marketing collateral to promote Member Services at the Club, always keeping materials current
  • Seat guests

All the other stuff we do:

  • Adhere to all company, club, and department standards of operations, policies, and procedures whether written or verbal
  • Conduct ourselves professionally and respectfully
  • Work safely
  • Attend daily line-up and participate as requested
  • Take pride in our appearance by arriving to work in a clean and neat uniform and properly groomed according to Club standards
  • We are open, flexible, and adaptable to take care of our Members and Guest changing needs
  • Understand service recovery procedures for Member/Guests
  • Notify GM and/or department head(s) of Member/Guest complaints. Rectify by using service recovery procedures as soon as possible
  • We are ready to assume different responsibilities as needed and requested as an essential part of our jobs

About you:

  • Minimum of one-year experience in hospitality business or a similar role
  • Service oriented mindset and be capable of making every guest feel valued
  • A &lsquopeople person with a can-do attitude and willingness to go above and beyond to deliver an exceptional Member experience
  • Strong communication skills verbal, written, phone, text, and social media communications
  • Work well under pressure, coordinating multiple tasks at any given time
  • Strong organizational skills and attention to detail
  • Positive phone demeanor
  • Exceptional listing skills
  • Competent working with Microsoft Office Suite, including Word, Outlook, and Excel
  • Adaptable to new technology
  • Positive attitude and be willing to work as part of a team
  • A multi-tasker, prioritizing time effectively

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210638
https://ecwl.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_3001/requisitions/job/210638

Receptionist- Wind Watch Golf Country Club – Hauppauge, New York 209623

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Receptionist/Member Services

The Receptionist is responsible for greeting members/guests, answering the telephone, answering inquires, taking reservations, directing calls, and providing exceptional service to Members. The receptionist will act as an extension of the Member Relations, Membership, and Private Event departments in obtaining prospective Member Guest referrals.

Responsibilities

  • Greet and direct Members and guests to proper area by name when possible
  • Administrative tasks are asked of this position to fill down periods

Job Requirements

  • One year experience as a Receptionist, PBX Operator, Administrative, Concierge or Customer Service Agent
  • Computer skills required. Good communication skills are a must
  • Outgoing, friendly, and professional
  • High school diploma or equivalent

Apply Now

209623
https://ecwl.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_3001/requisitions/job/209623

Receptionist- Bermuda Run Country Club – Bermuda Run, North Carolina 209439

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Receptionist/Member Services

The Receptionist is responsible for greeting members/guests, answering the telephone, answering inquires, taking reservations, directing calls, and providing exceptional service to Members. The receptionist will act as an extension of the Member Relations, Membership, and Private Event departments in obtaining prospective Member Guest referrals.

Responsibilities

  • Greet and direct Members and guests to proper area by name when possible
  • Administrative tasks are asked of this position to fill down periods

Job Requirements

  • One year experience as a Receptionist, PBX Operator, Administrative, Concierge or Customer Service Agent
  • Computer skills required. Good communication skills are a must
  • Outgoing, friendly, and professional
  • High school diploma or equivalent

Apply Now

209439
https://ecwl.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_3001/requisitions/job/209439

Receptionist- Cherry Valley Country Club – Skillman, New Jersey 208998

Apply Now

Receptionist/Member Services

The Receptionist is responsible for greeting members/guests, answering the telephone, answering inquires, taking reservations, directing calls, and providing exceptional service to Members. The receptionist will act as an extension of the Member Relations, Membership, and Private Event departments in obtaining prospective Member Guest referrals.

Responsibilities

  • Greet and direct Members and guests to proper area by name when possible
  • Administrative tasks are asked of this position to fill down periods

Job Requirements

  • One year experience as a Receptionist, PBX Operator, Administrative, Concierge or Customer Service Agent
  • Computer skills required. Good communication skills are a must
  • Outgoing, friendly, and professional
  • High school diploma or equivalent

Apply Now

208998
https://ecwl.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_3001/requisitions/job/208998

Receptionist- Oak Tree Country Club – Edmond, Oklahoma 208510

Apply Now

Receptionist/Member Services

The Receptionist is responsible for greeting members/guests, answering the telephone, answering inquires, taking reservations, directing calls, and providing exceptional service to Members. The receptionist will act as an extension of the Member Relations, Membership, and Private Event departments in obtaining prospective Member Guest referrals.

Responsibilities

  • Greet and direct Members and guests to proper area by name when possible
  • Administrative tasks are asked of this position to fill down periods

Job Requirements

  • One year experience as a Receptionist, PBX Operator, Administrative, Concierge or Customer Service Agent
  • Computer skills required. Good communication skills are a must
  • Outgoing, friendly, and professional
  • High school diploma or equivalent

Apply Now

208510
https://ecwl.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_3001/requisitions/job/208510

Receptionist- East Lake Woodlands Club – Oldsmar, Florida 208005

Apply Now

Receptionist/Member Services

The Receptionist is responsible for greeting members/guests, answering the telephone, answering inquires, taking reservations, directing calls, and providing exceptional service to Members. The receptionist will act as an extension of the Member Relations, Membership, and Private Event departments in obtaining prospective Member Guest referrals.

Responsibilities

  • Greet and direct Members and guests to proper area by name when possible
  • Administrative tasks are asked of this position to fill down periods

Job Requirements

  • One year experience as a Receptionist, PBX Operator, Administrative, Concierge or Customer Service Agent
  • Computer skills required. Good communication skills are a must
  • Outgoing, friendly, and professional
  • High school diploma or equivalent

Apply Now

208005
https://ecwl.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_3001/requisitions/job/208005

Receptionist- Ipswich Country Club – Ipswich, Massachusetts 208455

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Weekend Receptionist/Member Services

The Receptionist is responsible for greeting members/guests, answering the telephone, answering inquires, taking reservations, directing calls, and providing exceptional service to Members. The receptionist will act as an extension of the Member Relations, Membership, and Private Event departments in obtaining prospective Member Guest referrals.

Responsibilities

  • Greet and direct Members and guests to proper area by name when possible
  • Administrative tasks are asked of this position to fill down periods

Job Requirements

  • One year experience as a Receptionist, PBX Operator, Administrative, Concierge or Customer Service Agent
  • Computer skills required. Good communication skills are a must
  • Outgoing, friendly, and professional
  • High school diploma or equivalent

Apply Now

208455
https://ecwl.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_3001/requisitions/job/208455

Receptionist- Brookstone Golf & Country Club – Acworth, Georgia 208252

Apply Now

Receptionist

The Receptionist is responsible for greeting members/guests, answering the telephone, answering inquires, taking reservations, directing calls, and providing exceptional service to Members. The receptionist will act as an extension of the Member Relations, Membership, and Private Event departments in obtaining prospective Member Guest referrals.

Responsibilities

  • Greet and direct Members and guests to proper area by name when possible
  • Administrative tasks are asked of this position to fill down periods

Job Requirements

  • One year experience as a Receptionist, PBX Operator, Administrative, Concierge or Customer Service Agent
  • Computer skills required. Good communication skills are a must
  • Outgoing, friendly, and professional
  • High school diploma or equivalent

Apply Now

208252
https://ecwl.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_3001/requisitions/job/208252