Member Experience & Catering Sales Assistant – Country Club of the South – Johns Creek, Georgia 158640

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The Member Relations & Catering Sales Assistant builds relationships with the members and their guests and is instrumental in driving member initiatives. They assist the Member Relations Director in maintaining member engagement and managing internal and external communications at the Club. They also assist the Private Events Directors by responding to leads and managing internal and external event communication.  This individual will work directly with the department heads to ensure timely and appropriate communication regarding services and events for members and private event clients. 

 

Positioned at the entry of the club, the Member Relations & Catering Sales Assistant is responsible for creating the first and last impressions of the club experience for members and guests. This position is responsible for greeting members & guests, answering the telephone, answering emails, taking reservations, directing calls, and providing exceptional service to Members and guests. This position acts as an extension of the Member Relations, Membership, and Private Event departments. This position is scheduled from 9AM -5PM Tuesday – Friday. 


Responsibilities

  • Help Lead and Manage Member Engagement Initiatives
  • Maintain Membership and Private Event Client Databases
  • Update Event Paperwork and Communicate to appropriate Departments
  • Greet and Direct Members and Guests to Proper Areas
  • Answer Member and Guest Questions
  • Assist with internal and external communication for Member Relations and Private Events including emails, phone calls, marketing materials, etc.   

Job Requirements


- One Year Experience as a Receptionist, Administrative Assistant, or Customer Service Representative
- Computer Skills: Proficient in Microsoft Office (Word, Excel, Powerpoint, Publisher)  
- Exceptional Communication Skills
- Outgoing, Friendly, and Professional
- High School Diploma or Equivalent

Country Club of the South

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