Outside Services Attendant- Engineers Country Club – Roslyn Harbor, New York 208927

Responsible for providing the highest level of professionalism and customer service for our Members/Guests by conducting the Golf Operations outside services efficiently.

This position reports directly to the Director of Golf or Head Golf Pro and Director Outside Services. 

• Assist golfers by loading bags, cleaning clubs and preparing golfers for play ensuring all their needs are met and questions answered. Assist by giving suggestions on proper golf course etiquette.
• Cleaning and maintain the storage areas and golf cart fleet at all times.
• Marshal carts in the staging area and assign golf carts to players so the golf carts can be tracked when they are occupied by Members/Guests.
• Assist golfers after their round by cleaning clubs, delivering them to their cars as needed and checking in the golf carts.
• Be knowledgeable and promote events at the Club, course conditions, events in progress, and any information that will be helpful to the Member/Guest, allowing them to enjoy the Club amenities and activities.
• Maintain club storage areas and cart barn in a clean and orderly manner with clubs (rental, member, etc.), equipment, etc. and in proper areas. Report any damage to clubs or equipment immediately to supervisor on shift. 
• Maintain the practice areas so they are set-up and continually supplied (i.e., range balls, etc.) and in order for daily usage.
• Notify management of Member/Guest complaints at the time they occur. Practice good service recovery by rectifying any complaints as soon as possible.
• Must be able to interact with Members/Guests professionally, helping them with changes and last minute requests as needed.

• You always perform at the highest level of ethical work standards.
• You are comfortable working in both indoor and outdoor environments with frequent exposure to extreme hot or cold temperatures and humidity.